Migration of information systems in the Italian industry: A state of the practice survey

Context

Software migration—and in particular migration towards the Web and towards distributed architectures—is a challenging and complex activity, and has been particularly relevant in recent years, due to the large number of migration projects the industry had to face off because of the increasing pervasiveness of the Web and of mobile devices.

Objective

This paper reports a survey aimed at identifying the state-of-the-practice of the Italian industry for what concerns the previous experiences in software migration projects—specifically concerning information systems—the adopted tools and the emerging needs and problems.

Method

The study has been carried out among 59 Italian Information Technology companies, and for each company a representative person had to answer an on-line questionnaire concerning migration experiences, pieces of technology involved in migration projects, adopted tools, and problems occurred during the project.

Results

Indicate that migration—especially towards the Web—is highly relevant for Italian IT companies, and that companies tend to increasingly adopt free and open source solutions rather than commercial ones. Results also indicate that the adoption of specific tools for migration is still very limited, either because of the lack of skills and knowledge, or due to the lack of mature and adequate options.

Conclusions

Findings from this survey suggest the need for further technology transfer between academia and industry for the purpose of favoring the adoption of software migration techniques and tools.     

The impact of inadequate customer collaboration on self-organizing Agile teams

Context

Customer collaboration is a vital feature of Agile software development.

Objective

This article addresses the importance of adequate customer involvement on Agile projects, and the impact of different levels of customer involvement on real-life Agile projects.

Method

We conducted a Grounded Theory study involving 30 Agile practitioners from 16 software development organizations in New Zealand and India, over a period of 3 years.

Results

We discovered that Lack of Customer Involvement was one of the biggest challenges faced by Agile teams. Customers were not as involved on these Agile projects as Agile methods demand. We describe the causes of inadequate customer collaboration, its adverse consequences on self-organizing Agile teams, and Agile Undercover — a set of strategies used by the teams to practice Agile despite insufficient or ineffective customer involvement.

Conclusion

Customer involvement is important on Agile projects. Inadequate customer involvement causes adverse problems for Agile teams. The Agile Undercover strategies we’ve identified can assist Agile teams facing similar lack of customer involvement.     

A unit test approach for database schema evolution

Context

The constant changes in today’s business requirements demand continuous database revisions. Hence, database structures, not unlike software applications, deteriorate during their lifespan and thus require refactoring in order to achieve a longer life span. Although unit tests support changes to application programs and refactoring, there is currently a lack of testing strategies for database schema evolution.

Objective

This work examines the challenges for database schema evolution and explores the possibility of using various testing strategies to assist with schema evolution. Specifically, the work proposes a novel unit test approach for the application code that accesses databases with the objective of proactively evaluating the code against the altered database.

Method

The approach was validated through the implementation of a testing framework in conjunction with a sample application and a relatively simple database schema. Although the database schema in this study was simple, it was nevertheless able to demonstrate the advantages of the proposed approach.

Results

After changes in the database schema, the proposed approach found all SELECT statements as well as the majority of other statements requiring modifications in the application code. Due to its efficiency with SELECT statements, the proposed approach is expected to be more successful with database warehouse applications where SELECT statements are dominant.

Conclusion

The unit test approach that accesses databases has proven to be successful in evaluating the application code against the evolved database. In particular, the approach is simple and straightforward to implement, which makes it easily adoptable in practice.     

Beyond the customer: Opening the agile systems development process

Context

A particular strength of agile systems development approaches is that they encourage a move away from ‘introverted’ development, involving the customer in all areas of development, leading to more innovative and hence more valuable information system. However, a move toward open innovation requires a focus that goes beyond a single customer representative, involving a broader range of stakeholders, both inside and outside the organisation in a continuous, systematic way.

Objective

This paper provides an in-depth discussion of the applicability and implications of open innovation in an agile environment.

Method

We draw on two illustrative cases from industry.

Results

We highlight some distinct problems that arose when two project teams tried to combine agile and open innovation principles. For example, openness is often compromised by a perceived competitive element and lack of transparency between business units. In addition, minimal documentation often reduce effective knowledge transfer while the use of short iterations, stand-up meetings and presence of on-site customer reduce the amount of time for sharing ideas outside the team.

Conclusion

A clear understanding of the inter- and intra-organisational applicability and implications of open innovation in agile systems development is required to address key challenges for research and practice.     

A methodology to assess the impact of design patterns on software quality

Context

Software quality is considered to be one of the most important concerns of software production teams. Additionally, design patterns are documented solutions to common design problems that are expected to enhance software quality. Until now, the results on the effect of design patterns on software quality are controversial.

Aims

This study aims to propose a methodology for comparing design patterns to alternative designs with an analytical method. Additionally, the study illustrates the methodology by comparing three design patterns with two alternative solutions, with respect to several quality attributes.

Method

The paper introduces a theoretical/analytical methodology to compare sets of “canonical” solutions to design problems. The study is theoretical in the sense that the solutions are disconnected from real systems, even though they stem from concrete problems. The study is analytical in the sense that the solutions are compared based on their possible numbers of classes and on equations representing the values of the various structural quality attributes in function of these numbers of classes. The exploratory designs have been produced by studying the literature, by investigating open-source projects and by using design patterns. In addition to that, we have created a tool that helps practitioners in choosing the optimal design solution, according to their special needs.

Results

The results of our research suggest that the decision of applying a design pattern is usually a trade-off, because patterns are not universally good or bad. Patterns typically improve certain aspects of software quality, while they might weaken some other.

Conclusions

Concluding the proposed methodology is applicable for comparing patterns and alternative designs, and highlights existing threshold that when surpassed the design pattern is getting more or less beneficial than the alternative design. More specifically, the identification of such thresholds can become very useful for decision making during system design and refactoring.     

IDD Info: A software to manage surveillance data of Iodine Deficiency Disorders

Objectives

IDD info, a new software for managing survey data of Iodine Deficiency Disorders (IDD), is presented in this paper. IDD Info aims to create IDD project databases, process, analyze various national or regional surveillance data and form final report. It has series measures of choosing database from existing ones, revising it, choosing indicators from pool to establish database and adding indicators to pool. It also provides simple tools to scan one database and compare two databases, to set IDD standard parameters, to analyze data by single indicator and multi-indicators, and finally to form typeset report with content customized.

Methods

IDD Info was developed using Chinese national IDD surveillance data of 2005. Its validity was evaluated by comparing with survey report given by China CDC.

Results

The IDD Info is a professional analysis tool, which succeeds in speeding IDD data analysis up to about 14.28% with respect to standard reference routines. It consequently enhances analysis performance and user compliance.

Conclusions

IDD Info is a practical and accurate means of managing the multifarious IDD surveillance data that can be widely used by non-statisticians in national and regional IDD surveillance.     

Identifying relevant studies in software engineering

Context

Systematic literature review (SLR) has become an important research methodology in software engineering since the introduction of evidence-based software engineering (EBSE) in 2004. One critical step in applying this methodology is to design and execute appropriate and effective search strategy. This is a time-consuming and error-prone step, which needs to be carefully planned and implemented. There is an apparent need for a systematic approach to designing, executing, and evaluating a suitable search strategy for optimally retrieving the target literature from digital libraries.

Objective

The main objective of the research reported in this paper is to improve the search step of undertaking SLRs in software engineering (SE) by devising and evaluating systematic and practical approaches to identifying relevant studies in SE.

Method

We have systematically selected and analytically studied a large number of papers (SLRs) to understand the state-of-the-practice of search strategies in EBSE. Having identified the limitations of the current ad-hoc nature of search strategies used by SE researchers for SLRs, we have devised a systematic and evidence-based approach to developing and executing optimal search strategies in SLRs. The proposed approach incorporates the concept of ‘quasi-gold standard’ (QGS), which consists of collection of known studies, and corresponding ‘quasi-sensitivity’ into the search process for evaluating search performance.

Results

We conducted two participant-observer case studies to demonstrate and evaluate the adoption of the proposed QGS-based systematic search approach in support of SLRs in SE research.

Conclusion

We report their findings based on the case studies that the approach is able to improve the rigor of search process in an SLR, as well as it can serve as a supplement to the guidelines for SLRs in EBSE. We plan to further evaluate the proposed approach using a series of case studies on varying research topics in SE.     

Contribution-based call stack abstraction for call string based pointer analysis

Context

Different method calls may have different contributions to the precision of the final application when abstracted into the call strings. The existing call string based pointer analysis algorithms do not consider such contribution difference and hence may not achieve best cost-effectiveness.

Objective

To be more cost-effective, we try to leverage the contribution information of each method call in call string based pointer analysis.

Method

The paper firstly proposes a contribution-based call stack abstraction method which abstracts the call stacks into call strings with the contribution information under consideration. Then, we apply the new call stack abstraction method to the pointer analysis of AspectJ programs and propose a concern-sensitive points-to analysis method. Besides, the new abstraction method is also applied to multi-threaded Java programs and results in a thread-sensitive pointer analysis method.

Results

The experimental results show that the two pointer analysis methods with contribution-based call stack abstraction can be more cost-effective than the ordinary call string based approaches for an application that detects harmful advices and an application that detects inter-thread data flow.

Conclusion

These pointer analysis methods more concretely and more clearly show that the contribution-based call stack abstraction can lead to better cost-effectiveness for the given applications.     

Evolution of XML schemas and documents from stereotyped UML class models: A traceable approach

Context

UML and XML are two of the most commonly used languages in software engineering processes. One of the most critical of these processes is that of model evolution and maintenance. More specifically, when an XML schema is modified, the changes should be propagated to the corresponding XML documents, which must conform with the new, modified schema.

Objective

The goal of this paper is to provide an evolution framework by which the XML schema and documents are incrementally updated according to the changes in the conceptual model (expressed as a UML class model). In this framework, we include the transformation and evolution of UML profiles specified in UML class models because they are widely used to capture domain specific semantics.

Method

We have followed a metamodeling approach which allowed us to achieve a language independent framework, not tied to the specific case of UML-XML. Besides, our proposal considers a traceability setting as a key aspect of the transformation process which allows changes to be propagated from UML class models to both XML schemas and documents.

Results

As a general framework, we propose a Generic Evolution Architecture (GEA) for the model-driven engineering context. Within this architecture and for the particular case of the UML-to-XML setting, our contribution is a UML-to-XML framework that, to our knowledge, is the only approach that incorporates the following four characteristics. Firstly, the evolution tasks are carried out in a conceptual model. Secondly, our approach includes the transformation to XML of UML profiles. Thirdly, the proposal allows stereotyped UML class models to be evolved, propagating changes to XML schemas and documents in such a way that the different elements are kept in synch. Finally, we propose a traceability setting that enables evolution tasks to be performed seamlessly.

Conclusions

Generic frameworks such as that proposed in this paper help to reduce the work overload experienced by software engineers in keeping different software artifacts synchronized.     

Towards understanding the underlying structure of motivational factors for software engineers to guide the definition of motivational programs

Aim

In this article, factors influencing the motivation of software engineers is studied with the goal of guiding the definition of motivational programs.

Method

Using a set of 20 motivational factors compiled in a systematic literature review and a general theory of motivation, a survey questionnaire was created to evaluate the influence of these factors on individual motivation. Then, the questionnaire was applied on a semi-random sample of 176 software engineers from 20 software companies located in Recife-PE, Brazil.

Results

The survey results show the actual level of motivation for each motivator in the target population. Using principal component analysis on the values of all motivators, a five factor structure was identified and used to propose a guideline for the creation of motivational programs for software engineers.

Conclusions

The five factor structure provides an intuitive categorization for the set of variables and can be used to explain other motivational models presented in the literature. This contributes to a better understanding of motivation in software engineering.     

Components meet aspects: Assessing design stability of a software product line

Context

It is important for Product Line Architectures (PLA) to remain stable accommodating evolutionary changes of stakeholder’s requirements. Otherwise, architectural modifications may have to be propagated to products of a product line, thereby increasing maintenance costs. A key challenge is that several features are likely to exert a crosscutting impact on the PLA decomposition, thereby making it more difficult to preserve its stability in the presence of changes. Some researchers claim that the use of aspects can ameliorate instabilities caused by changes in crosscutting features. Hence, it is important to understand which aspect-oriented (AO) and non-aspect-oriented techniques better cope with PLA stability through evolution.

Objective

This paper evaluates the positive and negative change impact of component and aspect based design on PLAs. The objective of the evaluation is to assess how aspects and components promote PLA stability in the presence of various types of evolutionary change. To support a broader analysis, we also evaluate the PLA stability of a hybrid approach (i.e. combined use of aspects and components) against the isolated use of component-based, OO, and AO approaches.

Method

An quantitative and qualitative analysis of PLA stability which involved four different implementations of a PLA: (i) an OO implementation, (ii) an AO implementation, (iii) a component-based implementation, and (iv) a hybrid implementation where both components and aspects are employed. Each implementation has eight releases and they are functionally equivalent. We used conventional metrics suites for change impact and modularity to measure the architecture stability evaluation of the 4 implementations.

Results

The combination of aspects and components promotes superior PLA resilience than the other PLAs in most of the circumstances.

Conclusion

It is concluded that the combination of aspects and components supports the design of high cohesive and loosely coupled PLAs. It also contributes to improve modularity by untangling feature implementation.     

Determinants of software quality in offshore development - An empirical study of an Indian vendor

Context

Cost advantage has been one of the primary drivers of successful offshoring engagements of Indian software and services companies. However, the emphasis has shifted to the ability of the vendors to provide high quality over cost advantage in delivering software products and services. Meeting high quality requirements of the clients is a challenge due to the very nature of development and delivery of software through offshoring.

Objective

The objective of this research paper is to identify and evaluate the key determinants of quality in the case of software projects delivered through offshoring model.

Method

A detailed survey was conducted among project managers/project leaders (leads) of a leading midsize Indian IT services company to evaluate the relationship of the determinants on the attributes of quality.

Results

Out of six determinants, our research reveals requirements uncertainty has significant association with all the attributes of quality. While process maturity and trained personnel have moderate association, communication and control, knowledge transfer and integration and technical infrastructure have relatively low association on software quality attributes in the case of offshoring.

Conclusion

It is concluded that the complexities in offshoring necessitates proper capturing of requirements. In addition high level of process maturity and availability of trained personnel to the project will help vendors to achieve software quality. The paper provides a set of implications for practice and directions for further research.     

A formal approach for the development of reactive systems

Context

This paper deals with the development and verification of liveness properties on reactive systems using the Event-B method. By considering the limitation of the Event-B method to invariance properties, we propose to apply the language TLA⁺ to verify liveness properties on Event-B models.

Objective

This paper deals with the use of two verification approaches: theorem proving and model-checking, in the construction and verification of safe reactive systems. The theorem prover concerned is part of the Click_n_Prove tool associated to the Event-B method and the model checker is TLC for TLA⁺ models.

Method

To verify liveness properties on Event-B systems, we extend first the expressivity and the semantics of a B model (called temporal B model) to deal with the specification of fairness and eventuality properties. Second, we propose semantics of the extension over traces, in the same spirit as TLA⁺ does. Third, we give verification rules in the axiomatic way of the Event-B method. Finally, we give transformation rules from a temporal B model into a TLA⁺ module. We present in particular, our prototype system called B2TLA⁺, that we have developed to support this transformation; then we can verify liveness properties thanks to the model checker TLC on finite state systems. For the verification of infinite-state systems, we propose the use of the predicate diagrams and its associated tool DIXIT. As the B refinement preserves invariance properties through refinement steps, we propose some rules to get the preservation of liveness properties by the B refinement.

Results

The proposed approach is applied for the development of some reactive systems examples and our prototype system B2TLA⁺ is successfully used to transform a temporal B model into a TLA⁺ module.

Conclusion

The paper successfully defines an approach for the specification and verification of safety and liveness properties for the development of reactive systems using the Event-B method, the language TLA⁺ and the predicate diagrams with their associated tools. The approach is illustrated on a case study of a parcel sorting system.     

Data warehouse testing: A prototype-based methodology

Context

Testing is an essential part of the development life-cycle of any software product. While most phases of data warehouse design have received considerable attention in the literature, not much has been written about data warehouse testing.

Objective

In this paper we propose a comprehensive approach to testing data warehouse systems. Its main features are earliness with respect to the life-cycle, modularity, tight coupling with design, scalability, and measurability through proper metrics.

Method

We introduce a number of specific testing activities, we classify them in terms of what is tested and how it is tested, and we show how they can be framed within a prototype-based methodology. We apply our approach to a real case study for a large retail company.

Results

The case study we faced, based on an iterative prototype-based medium-size project, confirmed the validity of our approach. In particular, the main benefits were obtained in terms of project transparency, coordination of the development team, and organization of design activities.

Conclusion

Though some general-purpose testing techniques can be applied to data warehouse projects, the effectiveness of testing can be largely improved by applying specifically-devised techniques and metrics.     

Drivers of agile software development use: Dialectic interplay between benefits and hindrances

Context

Agile software development with its emphasis on producing working code through frequent releases, extensive client interactions and iterative development has emerged as an alternative to traditional plan-based software development methods. While a number of case studies have provided insights into the use and consequences of agile, few empirical studies have examined the factors that drive the adoption and use of agile.

Objective

We draw on intention-based theories and a dialectic perspective to identify factors driving the use of agile practices among adopters of this software development methodology.

Method

Data for the study was gathered through an anonymous online survey of software development professionals. We requested participation from members of a selected list of online discussion groups, and received 98 responses.

Results

Our analyses reveal that subjective norm and training play a significant role in influencing software developers’ use of agile processes and methods, while perceived benefits and perceived limitations are not primary drivers of agile use among adopters. Interestingly, perceived benefit emerges as a significant predictor of agile use only if adopters face hindrances to their agile practices.

Conclusion

We conclude that research in the adoption of software development innovations should examine the effects of both enabling and detracting factors and the interactions between them. Since training, subjective norm, and the interplay between perceived benefits and perceived hindrances appear to be key factors influencing the adoption of agile methods, researchers can focus on how to (a) perform training on agile methods more effectively, (b) facilitate the dialog between developers and managers about perceived benefits and hindrances, and (c) capitalize on subjective norm to publicize the benefits of agile methods within an organization. Further, when managing the transition to new software development methods, we recommend that practitioners adapt their strategies and tactics contingent on the extent of perceived hindrances to the change.     

The longitudinal, chronological case study research strategy: A definition, and an example from IBM Hursley Park

Context

There is surprisingly little empirical software engineering research (ESER) that has analysed and reported the rich, fine-grained behaviour of phenomena over time using qualitative and quantitative data. The ESER community also increasingly recognises the need to develop theories of software engineering phenomena e.g. theories of the actual behaviour of software projects at the level of the project and over time.

Objective

To examine the use of the longitudinal, chronological case study (LCCS) as a research strategy for investigating the rich, fine-grained behaviour of phenomena over time using qualitative and quantitative data.

Method

Review the methodological literature on longitudinal case study. Define the LCCS and demonstrate the development and application of the LCCS research strategy to the investigation of Project C, a software development project at IBM Hursley Park. Use the study to consider prospects for LCCSs, and to make progress on a theory of software project behaviour.

Results

LCCSs appear to provide insights that are hard to achieve using existing research strategies, such as the survey study. The LCCS strategy has basic requirements that data is time-indexed, relatively fine-grained and collected contemporaneous to the events to which the data refer. Preliminary progress is made on a theory of software project behaviour.

Conclusion

LCCS appears well suited to analysing and reporting rich, fine-grained behaviour of phenomena over time.     

Discriminative effect of user influence and user responsibility on information system development processes and project management

Context

User participation in information system (IS) development has received much research attention. However, prior empirical research regarding the effect of user participation on IS success is inconclusive. This might be because previous studies overlook the effect of the particular components of user participation and other possible mediating factors.

Objective

The objective of this study is to empirically examine how user influence and user responsibility affect IS project performance. We inspect whether user influence and user responsibility improve the quality of the IS development process and in turn leads to project success, or if they have a direct positive influence on project success.

Method

We conducted a survey of 151 IS project managers in order to understand the impact of user influence and user responsibility on IS project performance. Regression analysis was conducted to assess the relationship among user influence, user responsibility, organizational technology learning, project control, user-developer interaction, and IS project management performance.

Results

This study shows that user responsibility and user influence have a positive effect on project performance through the promotion of IS development processes as mediators, including organizational technology learning, project control, and user-IS interaction.

Conclusion

Our results suggest that user responsibility and user influence respectively play an important role in indirectly and directly impacting project management performance. Results of the analysis imply that organizations and project managers should use both user participation and user influence to improve processes performance, and in turn, increase project success.     

A systematic review of research on open source software in commercial software product development

Context

The popularity of the open source software development in the last decade, has brought about an increased interest from the industry on how to use open source components, participate in the open source community, build business models around this type of software development, and learn more about open source development methodologies. There is a need to understand the results of research in this area.

Objective

Since there is a need to understand conducted research, the aim of this study is to summarize the findings of research that has ben carried out on usage of open source components and development methodologies by the industry, as well as companies’ participation in the open source community.

Method

Systematic review through searches in library databases and manual identification of articles from the open source conference. The search was first carried out in May 2009 and then once again in May 2010.

Results

In 2009, 237 articles were first found, from which 19 were selected based on content and quality, and in 2010, 76 new articles were found from which four were selected. Twenty three articles were identified in total.

Conclusions

The articles could be divided into four categories: open source as part of component based software engineering, business models with open source in commercial organization, company participation in open source development communities, and usage of open source processes within a company.     

A two-stage framework for UML specification matching

Context

Specification matching techniques are crucial for effective retrieval processes. Despite the prevalence for object-oriented methodologies, little attention has been given to Unified Modeling Language (UML) for matching.

Objective

This paper presents a two-stage framework for matching two UML specifications and quantifying the results based on the systematic integration of their structural and behavioral similarities in order to identify the candidate component set for reuse.

Method

The first stage in the framework is an evaluation of the similarities between UML class diagrams using the Structure-Mapping Engine (SME), a simulation of the analogical reasoning approach known as the structure-mapping theory. The second stage, performed on the components identified in the first stage, is based on a graph-similarity scoring algorithm in which UML class diagrams and sequence diagrams are transformed into an SME representation and a Message-Object-Order Graph (MOOG). The effectiveness of the proposed framework was evaluated using a case study.

Results

The experimental results showed a reduction in potential mismatches and an overall high precision and recall.

Conclusion

It is concluded that the two-stage framework is capable of performing more precise matching compared to those of other single-stage matching frameworks. Moreover, the two-stage framework could be utilized within a reuse process, bypassing the need for extra information for retrieval of the components described by UML.     

Conducting a Business Ethnography in Global Software Development projects of small German enterprises

Context

Studying work practices in the context of Global Software Development (GSD) projects entails multiple opportunities and challenges for the researchers. Understanding and tackling these challenges requires a careful and rigor application of research methods.

Objective

We want to contribute to the understanding of the challenges of studying GSD by reflecting on several obstacles we had to deal with when conducting ethnographically-informed research on offshoring in German small to medium-sized enterprises.

Method

The material for this paper is based on reflections and field notes from two research projects: an exploratory ethnographic field study, and a study that was framed as a Business Ethnography. For the analysis, we took a Grounded Theory-oriented coding and analysis approach in order to identify issues and challenges documented in our research notes.

Results

We introduce the concept of Business Ethnography and discuss our experiences of adapting and implementing this action research concept for our study. We identify and discuss three primary issues: understanding complex global work practices from a local perspective, adapting to changing interests of the participants, and dealing with micro-political frictions between the cooperating sites.

Conclusions

We identify common interests between the researchers and the companies as a challenge and chance for studies on offshoring. Building on our experiences from the field, we argue for an active conceptualization of struggles and conflicts in the field as well as for extending the role of the ethnographer to that of a learning mediator.