基于可视技术的电信综合业务自助服务系统

在电信行业中自助服务主要提供话费查询、帐单打印、交费等功能.为了扩展自助服务的功能,文中提出了一种将实时音视频通信技术引入到自助服务设备中,让用户和营业员通过网络进行实时视频交流,自助完成办理手机开户等电信综合业务的方案.系统采用NetMeeting SDK作为开发工具实现可视化功能,在局域网演示环境中获得了良好的效果,能够完成以前只有到电信营业厅才能办理的大部分业务.该方案的实施必将极大降低电信运营商的成本,提高工作效率.     

基于交互式电信自助服务平台的设计和实现

随着电信业务量的扩大和自助服务领域的不断成熟，电信业务已经开始借助自助服务系统来实现。但是现有的自助服务系统无法满足电信综合业务的办理，基于交互式的电信自助服务平台通过在现有的自助服务平台中增加网络视频会议的功能能够实现现有的电信综合业务，它由自助服务终端、客户服务系统、呼叫中心和终端管理系统组成。     

基于J2EE构建的电信自助服务系统

针对自助服务系统的特点,阐述了基于J2EE的三层B/S电信自助服务系统的构建方法,介绍了系统的应用背景,总结了结构、功能、软件的设计与实现等。该系统将时尚的自助服务方式与成熟的J2EE技术有机地集成一体,可为电信及其他相关行业提供自助缴费、咨询、业务办理、广告等传统业务与增值业务     

基于中间件的自助服务平台的设计和实现

随着电信业务量的扩大和自助服务领域的不断成熟,电信业务已经开始借助自助服务系统来实现。现有的自助服务系统一般都采用传统的客户/服务器模式来实现,系统基于可伸缩性、可靠性等方面的考虑较少,不利于系统的扩展。文中利用交易中间件(BEA Tuxedo)构建一种交互式的电信自助服务平台,在原有的自助服务系统的基础上增加网络视频会议功能,使自助服务平台增加了对综合电信业务办理的支持。该平台的实现对于电信运营商提高服务质量,减少投资成本,增强竞争力具有很重要的意义。     

基于中间件的自助服务平台的设计和实现

随着电信业务量的扩大和自助服务领域的不断成熟，电信业务已经开始借助自助服务系统来实现。现有的自助服务系统一般都采用传统的客户／且匣务器模式来实现，系统基于可伸缩性、可靠性等方面的考虑较少，不利于系统的扩展。文中利用交易中间件（BEA Tuxedo）构建一种交互式的电信自助服务平台，在原有的自助服务系统的基础上增加网络视频会议功能，使自助服务平台增加了对综合电信业务办理的支持。该平台的实现对于电信运营商提高服务质量，减少投资成本，增强竞争力具有很重要的意义。     

基于多线程的多媒体自助服务系统的实现

目前,在电信行业中自助服务主要提供话费查询、帐单打印、交费等功能。为了扩展自助服务的功能,本文提出了一种基于多线程的多媒体自助服务系统的方案,着重论述了呼叫中心的设计,以及并发连接服务器的实现。服务器端通过线程调度技术处理多个自助服务终端的并发访问,提高了服务器的处理能力和响应速度。     

移动通信前台业务自助服务系统的设计与实现

针对近年手机用户数量剧增、现有资源下无法满足客户服务需求的问题,开发了移动通信前台业务自助服务系统。系统通过自助终端和系统服务器,结合BOSS系统接口和GSM网络接口通信,实现了自助开户挂失、实名制登记、充值缴费、更改资费套餐等一体化业务功能。系统软件基于C/S结构开发,包括客户端、服务器端、报表查询3个模块,重点分析了系统开发中事务管理、数据安全、日志管理、接口开发等关键技术的实现。应用结果表明,该系统有效分流了前台经常性业务办理量,大大缩短了业务办理时间。     

自助服务系统在中山社保行业的应用

中山市社保自助服务系统是一个利用触摸自助终端做为人机操作接口、光纤传输网络做为支撑载体和相应的业务应用软件系统搭建起来的自助服务平台。它覆盖中山地区的政府机关、社保、社区、,医院和银行等公共场所。为参保人提供各类信息查询和业务办理等功能。既方便了市民应用,又降低了社保部门办事窗口的压力。     

航天通信中心微信营业厅的设计与实现

建立基于移动互联网的业务服务平台,能够实现对航天通信中心现有业务运营支撑系统(BOSS)服务能力和范围的有效延伸和补充.为提升中心业务服务水平和质量,航天通信中心参考各一级电信运营商线上服务模式,开展用户自助服务微信营业厅的设计开发工作,以实现对中心业务运营电子支付渠道的完善优化.微信营业厅的建立,可实现用户通过微信营业厅进行充值缴费、业务办理查询、自助开具发票等服务.同时更轻松、便捷、快速了解各项业务及相关资费,使更多潜在或在用的用户了解中心的各类业务,增加主动营销的机会.     

基于Web Server/Browser自助银行的解决方案

１ 概述 中国银行福建省分行自助银行的硬件设备主要由ＡＴＭ、 １０４、９０６５、ＣＤＭ及其他金融外设设备构成。ＡＴＭ为各银行广泛使用的自动取款机。９１０４是ＩＢＭ新近推出的自助服务亭,可以完成的功能包括查询、转帐、代收费、买卖外汇及自助服务功能等。９０６５是ＩＢＭ的新一代自助式补登折打印机,用户可以进行自助存折补登打印。ＣＤＭ为现金存款机。以卜几种金融外设的组合方案可以完成银行的基本业务,实现自助银行。以下部分着重介绍９１０４在自助银行和自助网点的解决方案。２ 自助银行和自助网点的解决方案２．１ 自…     

Only connect: teaching, technology and telesis

Abstract This paper describes an approach to the design of interactive multimedia materials being developed in a European Community project. The developmental process is seen as a dialogue between technologists and teachers. This dialogue is often problematic because of the differences in training, experience and culture between them. Conditions needed for fruitful dialogue are described and the generic model for learning design used in the project is explained.     

European Community policy and the market

Abstract This paper starts with some reflections on the policy considerations and priorities which are shaping European Commission (EC) research programmes. Then it attempts to position the current projects which seek to capitalise on information and communications technologies for learning in relation to these priorities and the apparent realities of the marketplace. It concludes that while there are grounds to be optimistic about the contribution EC programmes can make to the efficiency and standard of education and training, they are still too technology driven.     

一种自适应子融合集成多分类器方法

融合集成方法已经广泛应用在模式识别领域,然而一些基分类器实时性能稳定性较差,导致多分类器融合性能差,针对上述问题本文提出了一种新的基于多分类器的子融合集成分类器系统。该方法考虑在度量层融合层次之上通过对各类基多分类器进行动态选择,票数最多的类别作为融合系统中对特征向量识别的类别,构成一种新的自适应子融合集成分类器方法。实验表明,该方法比传统的分类器以及分类融合方法识别准确率明显更高,具有更好的鲁棒性。     

Avoiding semantic and temporal gaps in developing software intensive systems

Development of software intensive systems (systems) in practice involves a series of self-contained phases for the lifecycle of a system. Semantic and temporal gaps, which occur among phases and among developer disciplines within and across phases, hinder the ongoing development of a system because of the interdependencies among phases and among disciplines. Such gaps are magnified among systems that are developed at different times by different development teams, which may limit reuse of artifacts of systems development and interoperability among the systems. This article discusses such gaps and a systems development process for avoiding them.     

Designing economic np control charts: A programmed simulation approach

This paper presents control charts models and the necessary simulation software for the location of economic values of the control parameters. The simulation program is written in FORTRAN, requires only 10K of main storage, and can run on most mini and micro computers. Two models are presented - one describes the process when it is operating at full capacity and the other when the process is operating under capacity. The models allow the product quality to deteriorate to a further level before an existing out-of-control state is detected, and they can also be used in situations where no prior knowledge exists of the out-of-control causes and the resulting proportion defectives.     

The development of robot art

Going through a few examples of robot artists who are recognized worldwide, we try to analyze the deepest meaning of what is called “robot art” and the related art field definition. We also try to highlight its well-marked borders, such as kinetic sculptures, kinetic art, cyber art, and cyberpunk. A brief excursion into the importance of the context, the message, and its semiotics is also provided, case by case, together with a few hints on the history of this discipline in the light of an artistic perspective. Therefore, the aim of this article is to try to summarize the main characteristics that might classify robot art as a unique and innovative discipline, and to track down some of the principles by which a robotic artifact can or cannot be considered an art piece in terms of social, cultural, and strictly artistic interest. This work was presented in part at the 13th International Symposium on Artificial Life and Robotics, Oita, Japan, January 31–February 2, 2008     

Explanation and prediction: an architecture for default and abductive reasoning

Although there are many arguments that logic is an appropriate tool for artificial intelligence, there has been a perceived problem with the monotonicity of classical logic. This paper elaborates on the idea that reasoning should be viewed as theory formation where logic tells us the consequences of our assumptions. The two activities of predicting what is expected to be true and explaining observations are considered in a simple theory formation framework. Properties of each activity are discussed, along with a number of proposals as to what should be predicted or accepted as reasonable explanations. An architecture is proposed to combine explanation and prediction into one coherent framework. Algorithms used to implement the system as well as examples from a running implementation are given.     

Three Process Perspectives: Organizations, Teams, and People

This paper provides the author's personal views and perspectives on software process improvement. Starting with his first work on technology assessment in IBM over 20 years ago, Watts Humphrey describes the process improvement work he has been directly involved in. This includes the development of the early process assessment methods, the original design of the CMM, and the introduction of the Personal Software Process (PSP)^SM and Team Software Process (TSP){^SM}. In addition to describing the original motivation for this work, the author also reviews many of the problems he and his associates encountered and why they solved them the way they did. He also comments on the outstanding issues and likely directions for future work. Finally, this work has built on the experiences and contributions of many people. Mr. Humphrey only describes work that he was personally involved in and he names many of the key contributors. However, so many people have been involved in this work that a full list of the important participants would be impractical.     

基于复小波噪声方差显著修正的SAR图像去噪

提出了一种基于复小波域统计建模与噪声方差估计显著性修正相结合的合成孔径雷达(Synthetic Aperture Radar,SAR)图像斑点噪声滤波方法。该方法首先通过对数变换将乘性噪声模型转化为加性噪声模型,然后对变换后的图像进行双树复小波变换(Dualtree Complex Wavelet Transform,DCWT),并对复数小波系数的统计分布进行建模。在此先验分布的基础上,通过运用贝叶斯估计方法从含噪系数中恢复原始系数,达到滤除噪声的目的。实验结果表明该方法在去除噪声的同时保留了图像的细节信息,取得了很好的降噪效果。     

基于QTE的蒙古文显示机制研究与实现

蒙古语言是中国蒙古族使用的通用语言,由于蒙古文区别于其他文字的书写方式和其自身变形机制等特点,在很多通用的文字处理引擎中都不被支持。在嵌入式产品开发与应用领域中Linux加QTE已经成为流行方式。该文给出了一种在QTE环境上实现基于标准Unicode的蒙古文点阵显示和变形算法, 并自定义了支持蒙古文的QTE组件,扩展了QTE功能,为在Linux加QTE方式的嵌入式体系结构中处理蒙古文提供了一种解决方法。