The Personal Costs of Citizenship Behavior: The Relationship Between Individual Initiative and Role Overload, Job Stress, and Work-Family Conflict.

By and large, prior research has focused on the positive aspects of organizational citizenship behavior (OCB). D. W. Organ and K. Ryan (1995), though, suggest that individuals who engage in high levels of OCB may become overloaded. This research explores the relationship between a specific type of OCB--namely, individual initiative--and role overload, job stress, and work-family conflict. Results from a sample of 98 couples indicate that higher levels of individual initiative (as assessed by the spouse or significant other) are associated with higher levels of employee role overload, job stress, and work-family conflict. The findings also suggest that the relationship between individual initiative and work-family conflict is moderated by gender, such that the relationship is stronger among women than among men. Some implications of this work and directions for future research are discussed as well. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Four-factor justice and daily job satisfaction: A multilevel investigation.

This study examined the differential effects of 4 types of organizational justice on daily job satisfaction at between- and within-individual levels. Specifically, the authors predicted that interpersonal justice and informational justice would exhibit meaningful daily variations and would have direct impacts on individuals’ job satisfaction on a daily basis. They further theorized that distributive justice and procedural justice at a between-person level would moderate the within-person relationships. The authors used hierarchical linear modeling to test their hypotheses with a sample of 231 full-time employees in Hong Kong over the course of 25 working days. The results showed that both daily interpersonal and informational justice were positively related to daily job satisfaction. As hypothesized, between-individual distributive justice moderated the relationship between daily interpersonal justice and daily job satisfaction, and between-individual procedural justice moderated the relationship between daily informational justice and daily job satisfaction. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

On the dimensionality of organizational justice: A construct validation of a measure.

This study explores the dimensionality of organizational justice and provides evidence of construct validity for a new justice measure. Items for this measure were generated by strictly following the seminal works in the justice literature. The measure was then validated in 2 separate studies. Study 1 occurred in a university setting, and Study 2 occurred in a field setting using employees in an automobile parts manufacturing company. Confirmatory factor analyses supported a 4-factor structure to the measure, with distributive, procedural, interpersonal, and informational justice as distinct dimensions. This solution fit the data significantly better than a 2- or 3-factor solution using larger interactional or procedural dimensions. Structural equation modeling also demonstrated predictive validity for the justice dimensions on important outcomes, including leader evaluation, rule compliance, commitment, and helping behavior. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The Work-Family Interface and Burnout.

This study examined fluctuations in the experience of conflict between work and family and burnout in different phases of business travel as well as the relationship between work-family conflict (WFC) and burnout among 58 business travelers. Travelers completed questionnaires at 3 points in time: prior to going abroad, during the stay abroad, and after their return. An analysis of variance detected a different pattern of fluctuations in the levels of both WFC and burnout according to gender. Furthermore, while WFC at the pretrip and midtrip periods did not predict burnout in subsequent measurements, pretrip burnout did predict WFC during the trip and after the trip (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Family-Responsive Interventions, Perceived Organizational and Supervisor Support, Work-Family Conflict, and Psychological Strain.

This study examined organizational family-responsive policies, perceptions of the organization as family supportive, and supervisor support as issues that may be salient to the experience of conflict between paid employment (work) and family roles. Data were collected from 355 managerial personnel in New Zealand. Although work-family conflict and psychological strain were strongly linked, the availability of organizational policies had no significant association with levels of conflict or strain, whereas policy usage was related only to work-to-family interference and not to family-to-work interference. On the other hand, perceptions of the organization as family supportive and supervisor support for work-family balance displayed significant relationships with key variables, highlighting the importance of these variables for interventions designed to ameliorate the negative impact of work-family conflict on managerial well-being. Implications for the effective implementation of family-responsive interventions are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

An Examination of Gender Differences in Work-Family Conflict.

The present study developed and tested an integrative model of the work-family interface. This model was applied separately to male and female subsamples to assess mean gender differences and gender differences in the links between the variables. Analyses were based on existing questionnaire data from 320 participants who were full-time professional employees of Canadian organizations. Gender differences were found in the relationship between family demands and family interference with work, while the results for family interference with work and job satisfaction, and family satisfaction and life satisfaction were equivocal. These results generally provide support for previous research indicating that an asymmetry continues to exist between men and women in their work and family roles. The limitations and practical implications of these findings are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Work-Family Conflict and Job Withdrawal Intentions: The Moderating Effect of Cultural Differences.

This study examined the interactive effects of individual cultural orientation with work-family conflict on employees' job withdrawal intentions. Using a sample of 394 employees from the banking sector in the United States and China, the authors found that work interfering with family (WIF) was more positively related to job withdrawal intentions among individuals scoring high on idiocentrism. It is interesting to note that the authors (unexpectedly) found that family interfering with work (FIW) was more positively related to job withdrawal intentions for those scoring high on allocentrism or low on idiocentrism. Implications and directions for future research are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The Moderating Influence of Procedural Fairness on the Relationship Between Work-Life Conflict and Organizational Commitment.

To help employees better manage work-life conflict, organizations have introduced various initiatives, which have met with mixed results. The present studies examined the utility of a procedurally based approach to understanding employees' reactions to work-life conflict. The authors examined whether the fairness of procedures used by organizational authorities to plan and implement decisions moderates the (inverse) relationship between work-life conflict and employees' organizational commitment. Three studies using different methodologies showed support for the moderating role played by procedural fairness. That is, the tendency for greater work-life conflict to lead to lower commitment was significantly less pronounced when procedural fairness was high rather than low. Theoretical contributions to the work-life conflict and organizational justice literatures are discussed, as are practical implications. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Expanding the Psychosocial Work Environment: Workplace Norms and Work-Family Conflict as Correlates of Stress and Health.

This study examined the contributions of organizational level norms about work requirements and social relations, and work-family conflict, to job stress and subjective health symptoms, controlling for Karasek's job demand-control-support model of the psychosocial work environment, in a sample of 1,346 employees from 56 firms in the Norwegian food and beverage industry. Hierarchical linear modeling analyses showed that organizational norms governing work performance and social relations, and work-to-family and family-to-work conflict, explained significant amounts of variance for job stress. The cross-level interaction between work performance norms and work-to-family conflict was also significantly related to job stress. Work-to-family conflict was significantly related to health symptoms, but family-to-work conflict and organizational norms were not. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Survivor reactions to reorganization: Antecedents and consequences of procedural, interpersonal, and informational justice.

This study tested a model of survivor reactions to reorganization, which incorporated multiple predictors and consequences of procedural, interpersonal, and informational justice. The 3 justice types had different correlates: all 4 antecedents (employee input, victim support, implementation, and communication quality) predicted interpersonal fairness, implementation and communication quality were associated with informational fairness, and employee input was the sole predictor of procedural justice. Procedural justice was strongly related to all 4 outcome variables, and interpersonal and informational justice added unique variance to the prediction of trust in management. The reorganization effort was still predictive of employee outcomes, although primarily through procedural justice approximately 1 year after its completion. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

A longitudinal analysis of organizational fairness: An examination of reactions to tenure and promotion decisions.

Most organizational justice research takes a cross-sectional approach to examining the relationship between perceived fairness and individuals' attitudes. This study examines the effect of procedural and distributive justice over time. It is suggested that individuals acquire more information and experience with procedures and outcomes over time. These changes in information and experience affect the influence of procedural and distributive justice on organizational attitudes. Faculty perceptions of tenure and promotion decisions were assessed 3 times (preallocation, short-term postallocation, long-term postallocation) over a 2-year period. Results generally supported the hypotheses. Procedural justice was most influential prior to and soon after outcome decisions were made. Distributive justice was most influential 1 year later. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Reduction of Work-Family Conflict Through the Use of Selection, Optimization, and Compensation Behaviors.

Prior research has examined both the antecedents to and outcomes of work-family conflict. However, little is known about the existence and efficacy of behavioral strategies that may be used by individuals to reduce the amount of stressors experienced both on the job and at home, which result in work-family conflict. The purpose of this study was to examine the role of selection, optimization, and compensation (SOC) behaviors in relation to both job and family stressors and work-in-family (WIF) conflict and family-in-work (FIW) conflict. Results suggest that the use of general SOC behaviors in both the work and family domains are related to lower amounts of job and family stressors and subsequently lower amounts of WIF conflict and FIW conflict. In general, these results held true even when additional variables (e.g., hours worked, gender, job involvement, family involvement, social support, and supervisor support) were controlled. Implications of these results are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The Role of Fairness in Mediating the Effects of Voice and Justification on Stress and Other Outcomes in a Climate of Organizational Change.

Organizational change can become a source of resistance and stress if it is implemented without attention to the needs of organizational members. The participants in the present study (604 government employees) work in a climate of ongoing change and, thus, are at particular risk for experiencing high levels of stress and other deleterious consequences. This study examines and finds support for the central role played by procedural and distributive fairness in mediating the effects of change justification and voice on the extent to which employees experience stress, which, in turn, predicts their levels of work effort, intention to leave, and a host of physiological and affective symptoms. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Rhythms of Life: Antecedents and Outcomes of Work-Family Balance in Employed Parents.

This study examined antecedents and outcomes of a fourfold taxonomy of work-family balance in terms of the direction of influence (work-family vs. family-work) and type of effect (conflict vs. facilitation). Respondents were full-time employed parents in India. Confirmatory factor analysis results provided evidence for the discriminant validity of M. R. Frone's (2003) fourfold taxonomy of work-family balance. Results of moderated regression analysis revealed that different processes underlie the conflict and facilitation components. Furthermore, gender had only a limited moderating influence on the relationships between the antecedents and the components of work-family balance. Last, work-family facilitation was related to the work outcomes of job satisfaction and organizational commitment. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The Longitudinal Effects of Work-Family Conflict and Positive Spillover on Depressive Symptoms Among Dual-Earner Couples.

This study assessed longitudinal and cross-sectional relationships between work-family conflict, positive spillover, and depression in a national sample of 234 dual-earner couples. The authors also assessed crossover effects (i.e., the transmission of emotions, affect, or stress from 1 member of a dyad to another) of work-family conflict and positive spillover on spouses' depression. Two general findings of the study were that (a) positive spillover has a stronger impact on depression than does work-family conflict, and (b) the effects of spouses' positive spillover were more strongly related to decreased depression than were the effects of one's own positive spillover. Significant longitudinal effects were related to the crossover of positive spillover on decreased spouse depression. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Work and family satisfaction and conflict: A meta-analysis of cross-domain relations.

This meta-analysis is a review of the literature examining the relations among stressors, involvement, and support in the work and family domains, work-family conflict, and satisfaction outside of those domains. Results suggest that a considerable amount of variability in family satisfaction is explained by work domain-specific variables, whereas a considerable amount of variability in job satisfaction is explained by family domain-specific variables, with job and family stress having the strongest effects on work-family conflict and cross-domain satisfaction. The authors propose future directions for research on work and family issues focusing on other explanatory mechanisms and moderators of cross-domain relations. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Stress, satisfaction, and the work-family interface: A comparison of self-employed business owners, independents, and organizational employees.

Using data from the 2002 National Study of the Changing Workforce (NSCW) (N = 3,504), we examined differences among organizational employment and two categories of self-employment: independent contractors and small business owners. Our results suggest that self-employment, either as owner or independent, may allow individuals to achieve greater autonomy than would be available to them as organizational employees. However, the greater pressure associated with ownership of a small business detracts from the advantages of having autonomy, making small business ownership a double-edged sword. Those working as independent contractors appear to reap the benefits of greater autonomy as well as lower levels of job pressure. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Distributive justice, procedural justice, and psychological distress: The moderating effect of coworker support and work autonomy.

Recent research has demonstrated that the perception of injustice at work may increase psychological health-related problems. The purpose of this study is to examine the moderating effect of coworker support and work autonomy on the relationships between both distributive and procedural justice and psychological distress. Results, on the basis of responses to questionnaires given to 248 prison employees, show that coworker support moderates the relationships between both forms of justice and psychological distress. Specifically, these relationships are weakened when employees benefit from a high level of coworker support. Furthermore, work autonomy moderates the relationship between procedural justice and psychological distress but not the relationship between distributive justice and psychological distress. Thus, procedural injustice is less likely to increase psychological distress when the level of work autonomy is high. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Claiming in the name of fairness: Organizational justice and the decision to file for workplace injury compensation.

This article explored the relationship among injured workers' perceptions of workplace justice (i.e., distributive, interactional, and procedural), perceptions of employers' disability-related policies, and the decision to file a workers' compensation claim. Using a 2-wave sample of 1,077 workers with repetitive motion injuries, the authors tested a structural equation model. Results revealed that Time 1 interactional justice was negatively related to filing a claim, whereas Time 1 distributive justice was positively related to perceptions of employer disability-related practices measured a year after the date of injury report. At Time 2, the claim decision was unrelated to perceptions of justice, yet perceptions of disability-related practices were significantly related to all 3 types of justice. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Introduction: Occupational Stress and Its Management.

In this introduction to the special issue, the current key issues in the area of occupational stress and its management are summarized. These include the link between stress and ill health, job stressors and strain outcomes, work-life balance and individual worker characteristics and the experience of occupational stress. The editors argue that the concept of occupational stress and its corollary, coping, may not be useful concepts for moving forward and that the implicit adoption of a psychomedical model for understanding workers' reactions to work demands has hindered progress in this field. Finally, there is a lack of good research on stress management interventions, but on the basis of current evidence, it is concluded that there are few benefits to workplaces implementing many such programs. It is speculated that the concept of occupational stress has had its day and that a return to a focus on occupational stressors and worker fatigue, where the field originated, might be more productive. (PsycINFO Database Record (c) 2010 APA, all rights reserved)