News Recommendations from Social Media Opinion Leaders: Effects on Media Trust and Information Seeking

Polls show a strong decline in public trust of traditional news outlets; however, social media offers new avenues for receiving news content. This experiment used the Facebook API to manipulate whether a news story appeared to have been posted on Facebook by one of the respondent's real‐life Facebook friends. Results show that social media recommendations improve levels of media trust, and also make people want to follow more news from that particular media outlet in the future. Moreover, these effects are amplified when the real‐life friend sharing the story on social media is perceived as an opinion leader. Implications for democracy and the news business are discussed.     

The Double‐Edged Sword: The Effects of Journalists' Social Media Activities on Audience Perceptions of Journalists and Their News Products

As social media become popular news platforms, journalists and news organizations have been keen to capitalize on their potential to build and maintain audiences. However, little is known about the extent to which these efforts may have adverse implications. Based on normative theories, the present study investigates the influence of journalists' social media activities (specifically, self‐disclosure and interaction with other users) on audience perceptions of journalists. An experiment (N = 267) revealed that: Although both journalists' self‐disclosure and interaction positively influenced audience perceptions of the journalists in the personal dimension, interaction negatively influenced audience perceptions in the professional dimension; and the perceptions transferred to perceptions of news products, thereby mediating the relationship between journalists' social media activities and audience news perceptions.     

Social Media Use for News and Individuals' Social Capital,Civic Engagement and Political Participation

Recently, scholars tested how digital media use for informational purposes similarly contributes to foster democratic processes and the creation of social capital. Nevertheless, in the context of today's socially‐networked‐society and the rise of social media applications (i.e., Facebook) new perspectives need to be considered. Based on U.S. national data, results show that after controlling for demographic variables, traditional media use offline and online, political constructs (knowledge and efficacy), and frequency and size of political discussion networks, seeking information via social network sites is a positive and significant predictor of people's social capital and civic and political participatory behaviors, online and offline.     

Political Expression and Action on Social Media: Exploring the Relationship Between Lower‐ and Higher‐Threshold Political Activities Among Twitter Users in Italy

Scholars and commentators have debated whether lower‐threshold forms of political engagement on social media should be treated as being conducive to higher‐threshold modes of political participation or a diversion from them. Drawing on an original survey of a representative sample of Italians who discussed the 2013 election on Twitter, we demonstrate that the more respondents acquire political information via social media and express themselves politically on these platforms, the more they are likely to contact politicians via e‐mail, campaign for parties and candidates using social media, and attend offline events to which they were invited online. These results suggest that lower‐threshold forms of political engagement on social media do not distract from higher‐threshold activities, but are strongly associated with them.     

Differential Use,Differential Effects: Investigating the Roles of Different Modes of News Use in Promoting Political Participation

The present study clarifies the role of the informational use of media in facilitating citizens' political participation by focusing on three distinctive modes of news experience (i.e., news reading, posting, and endorsing) within the context of online social networking sites (SNSs). The findings show that news posting contributes to greater participation in politics by positively mediating the relationship between the use of SNSs and participatory activities. In contrast, news reading and endorsing were not significantly associated with political participation. In addition, the study found that the indirect effects of SNS use on participation via news posting are highest among those with a high degree of network political expertise and lower among those with an average level of such expertise.     

Media Niche of Electronic Communication Channels in Friendship: A Meta‐Analysis

The current landscape of communication technologies is characterized by a wide variety of choices. As each medium provides different affordances, each may occupy a different niche and be used in different relationships. Drawing on the theory of the niche, we did a meta‐analysis involving 27 effect sizes from 22 independent samples to test the correlation between media selection/use and friendship closeness. Results showed that the 5 communication channels filled 2 different friendship closeness niches. Mobile phone calls and texting had stronger positive correlations with friendship closeness than instant messaging, social network sites, and online gaming. Culture, but not gender, moderated some of these correlations: Friendship closeness had a stronger positive association with SNS use and online gaming in collectivist cultures.     

Online Conversation and Corporate Reputation: A Two‐Wave Longitudinal Study on the Effects of Exposure to the Social Media Activities of a Highly Interactive Company

In this paper, we investigate whether and to what extent exposure to a company's social media activities over time is beneficial for corporate reputation, and whether conversational human voice mediates this relation. In a two‐wave longitudinal survey among 1969 respondents, we assessed consumers' exposure to an international airline's social media activities, perceived level of conversational human voice and perception of corporate reputation. The results show that consumers' level of exposure to company social media activities precedes perceptions of corporate reputation. Also, conversational human voice mediates the relation between consumers' level of exposure to company social media activities and perceptions of corporate reputation. We discuss the implications of the results for the presence of organizations in social media.     

Predictors of Online Health Information Seeking Among Women with Breast Cancer: The Role of Social Support Perception and Emotional Well‐Being

This study attempts to examine the role of social support perception and emotional well‐being on online information seeking among cancer patients within the context of CHESS, a well‐established Interactive Cancer Communication System (ICCS). Factor and regression analyses conducted among 231 breast cancer patients revealed that social support perception and emotional well‐being interacted with each other to influence online health information seeking. Patients with low social support perception and high emotional well‐being were most likely to seek health information, whereas patients with high social support perception and high emotional well‐being sought out the same information least. Practical implications of the study findings are further discussed.     

The Rise of Twitter in the Political Campaign: Searching for Intermedia Agenda‐Setting Effects in the Presidential Primary

Questions exist over the extent to which social media content may bypass, follow, or attract the attention of traditional media. This study sheds light on such dynamics by examining intermedia agenda‐setting effects among the Twitter feeds of the 2012 presidential primary candidates, Twitter feeds of the Republican and Democratic parties, and articles published in the nation's top newspapers. Daily issue frequencies within media were analyzed using time series analysis. A symbiotic relationship was found between agendas in Twitter posts and traditional news, with varying levels of intensity and differential time lags by issue. While traditional media follow candidates on certain topics, on others they are able to predict the political agenda on Twitter.     

Cultural Cues in Students' Computer‐Mediated Communication: Influences on E‐mail Style,Perception of the Sender,and Willingness to Help

Computer‐mediated communication among university students with different cultural backgrounds has become widespread. In this study, we examine how undergraduates (N = 130) react to cultural cues when responding to an e‐mail request for cooperation sent by a peer. Participants rated the sender's personality and stated their willingness to help. In the inquiry, 2 types of cultural cues were varied, resulting in a 2 × 2 factorial design: ethnicity (German vs. Chinese name) and communication style (Western vs. Asian). Results showed that participants aligned their responses to the communication style; however, the ethnicity cue influenced the wording of their response, their perception of the sender's personality and their willingness to help. Results are discussed regarding communication accommodation and social judgment theories.     

Networked Press Freedom and Social Media: Tracing Historical and Contemporary Forces in Press‐Public Relations

This paper analyzes how mainstream, online news organizations understand press autonomy in their relationships to audiences. I situate the press in terms of neo‐institutional sociology, seeing its autonomy as a distributed, field‐level phenomenon involving “boundary work” among distributed actors. I then trace press‐audience relations through two historical examples (letters to the editor and ombudsmen), showing how the press has historically both separated itself from and relied upon audiences. Examining eight news organizations' social media policies, I analyze the “inside‐out” and “outside‐in” forces through which the press distinguishes itself from audiences, concluding with a discussion of how such guidelines structure the types of control that news organizations have, or might have, as they use social network sites in their news work.     

Extending the Similarity‐Attraction Effect: The Effects of When‐Similarity in Computer‐Mediated Communication

The feeling of connectedness experienced in computer‐mediated relationships can be explained by the similarity‐attraction effect (SAE). Though SAE is well established in psychology, the effects of some types of similarity have not yet been explored. In 2 studies, we demonstrate similarity‐attraction based on the timing of activities—“when‐similarity.” We describe a novel experimental paradigm for manifesting when‐similarity while controlling for the activities being performed (what‐similarity). Study 1 (N = 24) shows when‐similarity attraction in the evaluation of connectedness with others. Study 2 (N = 42) identifies an interaction between who‐similarity—similarity in personal backgrounds—and when‐similarity. Both studies show that real‐time computer‐mediated interaction can lead to greater feelings of connectedness between people when there is an opportunity to discover when‐similarity.     

The ‘Privacy Paradox’ in the Social Web: The Impact of Privacy Concerns,Individual Characteristics,and the Perceived Social Relevance on Different Forms of Self‐Disclosure

Given the diffusion of the Social Web and increased disclosure of personal information online, the ‘privacy paradox’ suggests that while Internet users are concerned about privacy, their behaviors do not mirror those concerns. This study investigates the potential influence of privacy concerns, psychological traits, attitudes to the Social Web and age on self‐disclosure. Using an online survey of a representative sample of German Internet users (n = 2, 739), the variety and quality of self‐disclosure as well as access were measured. The findings indicate that privacy concerns hardly impact self‐disclosure, but different variables moderate this relation. Perceived social relevance and the number of applications used proved important. Users' general willingness to disclose is most important when providing sensitive information.     

Multimodal Connectedness and Quality of Life: Examining the Influences of Technology Adoption and Interpersonal Communication on Well‐Being Across the Life Span

This study examined the relationship between the number of communication technologies used for social interactions (i.e., multimodal connectedness) and well‐being across the lifespan. Consistent with the assumptions of media multiplexity, multimodal connectedness and frequency of strong‐tie communication enhanced well‐being, but only for older‐age cohorts (35–54 and 55–70+). For young adults (18–34), multimodal connectedness and frequency of weak‐tie communication diminished well‐being. The findings are framed in terms of differing motives for maintaining social relations across the lifespan, as maintenance of relationships with strong ties become more important and the number of weak ties contract as people age.