Cross cultural analysis of the use and perceptions of web Based learning systems

The main objective of this paper is to examine cultural differences and technology acceptances from students of two universities, one is from a European country: Spain, and the other is in Latin America: Chile. Both of them provide their students with e-learning platforms. The technology acceptance model (TAM) and Hofstede’s cultural dimensions are the tools used to measure the acceptance and use of web-based learning platforms and cultural diversity of respondents, respectively. In summary, we can affirm that the sample of tertiary Spanish and Chilean students are culturally different with regard to some of Hofstede’s dimensions, but their behavior of acceptance of e-learning technology globally matches according to the TAM model. This study provides relevant implications for on-line courses managers’ who have tertiary students from different nationalities.     

An empirical study of instructor adoption of web-based learning systems

For years, web-based learning systems have been widely employed in both educational and non-educational institutions. Although web-based learning systems are emerging as a useful tool for facilitating teaching and learning activities, the number of users is not increasing as fast as expected. This study develops an integrated model of instructor adoption of web-based learning systems by incorporating existing literature and multiple empirically verified theories, including the technology acceptance model and DeLone and McLean’s information system success model. Survey data collected from 268 university instructors were examined using structural equation modeling to verify the proposed theoretical model. The research results further illuminate the factors that explain and predict the instructor adoption of web-based learning systems. Implications of this study are also discussed.     

Research in online learning environments: Priorities and methodologies

Due to increasing demand for education and training in the information age, online learning and teaching is becoming a necessity in our future. However, lack of research goals to understand impact of online learning environments on students is a problem in research on online learning environments. We identified four main research goals to pursue in online learning environments based on their impact on learner achievement, engagement, and retention (opposite of attrition). Those goals are (a) enhancing learner engagement & collaboration, (b) promoting effective facilitation, (c) developing assessment techniques, and (d) designing faculty development programs. Current promising work in those areas is presented. Four methods that are common in the instructional technology literature are recommended to pursue those goals. Formative research and developmental research are relevant for all four. Although appropriate for any of the goals, experimental research is a better fit for goals b and c, and activity theory is useful for goals a and b.     

A hybrid approach to develop an analytical model for enhancing the service quality of e-learning

The digital content industry is flourishing as a result of the rapid development of technology and the widespread use of computer networks. As has been reported, the market size of the global e-learning (i.e., distance education and telelearning) will reach USD 49.6 billion in 2014. However, to retain and/or increase the market share associated with e-learning, it is important to maintain or increase service quality in this sector. This research was intended to develop an analytical model for enhancing the service quality of e-learning using a hybrid approach from the perspective of customers. The evaluation methodology integrates the three methods: rough set theory (RST), quality function deployment (QFD), and grey relational analysis (GRA). First, important criteria affecting service quality (referred to as customer requirements (CRs)) and relevant technical information (referred to as technical requirements (TRs)) for e-learning are compiled from an extensive literature review. Using the data regarding customer satisfaction collected from a questionnaire survey, RST is then used to reduce the number of attributes considered and to determine the CRs. Furthermore, in consultation with domain experts, QFD is used together with GRA to analyze the interrelationships between CRs (which represent the voice of customer (VOC)) and TRs (which represent the voice of the engineer (VOE)) and to create an order of priority for the TRs given the CRs based on objective weighting using the entropy value. An illustrative example is provided—an empirical analysis of the students who participated in the e-learning program at a particular university. The results reveal that of the fourteen TRs, “Curriculum development” has the greatest effect on e-learning service quality, followed by “Evaluation”, “Guidance and tracing”, “Instructional design”, and “Teaching materials”. Both the CRs and the TRs may vary depending on the individual organization. Nevertheless, the proposed model can be a useful point of reference for e-learning service providers, helping them to identify the TRs that they can use to enhance service quality and to target vital CRs.     

Quality enhancement for e-learning courses: The role of student feedback

The collection of student feedback is seen as a central strategy to monitor the quality and standards of teaching and learning in higher education institutions. The increasing use of technology to support face-to-face, blended and distance courses has led managers as well as practitioners to become increasingly concerned to identify appropriate ways of assuring the quality of this e-learning provision. This paper presents a study of the collection of student feedback in higher education e-learning courses and the use of this feedback for quality assurance and enhancement. We carried out a series of case studies of the procedures in place in four e-learning courses, and in each case study we collected the quality assurance documentation and interviewed stakeholders (administrators, educational technologists, tutors and students). The comparative examination of these two sets of data showed that the main strategies for collecting student feedback – module evaluations and student representation – were both strongly affected by the distinctive features of the mode of delivery in e-learning courses, and as a consequence they were not able to adequately support quality enhancement. The remote location of the students impacted on both student representation and on the response rates for module evaluations. The enhancement function of the module evaluations were adversely affected by lack of appropriate course management arising from the disaggregation of course processes and the resulting ambiguity in the allocation of responsibilities.     

Barriers to adopting technology for teaching and learning in Oman

This study investigates the perceived barriers to adopting information and communication technologies (ICT) in Omani higher education. One hundred faculty members from four different departments at the College of Applied Sciences in Oman participated in the study. The participants took a survey, which was developed based on the Western literature. Five factors were extracted from the survey: lack of equipment, lack of institutional support, disbelief of ICT benefits, lack of confidence, and lack of time. The findings showed that the faculty members perceived moderate degrees of barriers in applying ICT to their teaching practices. Group differences based on gender, academic rank, and academic field were generally not found except for the interaction effects on the barriers related to lack of equipment, disbelief of ICT benefits, and the overall mean. Male faculty members with less usage of ICT perceived more barriers regarding the lack of computing equipment, disbeliefs of ICT benefits, and the overall barrier than the female counterparts. It is recommended that the survey be further refined to include more subtle and culturally relevant items, larger sample sizes, and more heterogeneous samples to validate and extend the findings. Important implications of this study include a need to provide more institutional support, technical training, and personal time for faculty members to learn and upgrade their knowledge and skills in educational technologies.     

An online collaborative document creation exercise in an ODL research project module

Online technologies to support collaborative learning provide lecturers in distance higher education with ever more opportunities to extend their teaching in beneficial ways. Students are also increasingly familiar with the online environment via social networking sites. How well this familiarity with online environments translates into the online collaborative learning space in an open distance learning context was examined. We report here on one cycle of an action research project involving 11 fourth-year computing students producing shared survey questionnaires and interview questions collaboratively online. Feedback on the collaboration exercise was obtained by means of a questionnaire which was analysed using grounded theory techniques. The expectation was that collaborative text creation software would be used but somewhat surprisingly, given their academic background, the students used email as the tool of choice. The students' reflections on the collaborative process showed that they noted and appreciated the benefits of collaborative work but also confirmed some of the previously reported frustrations of online collaborative work – in particular differences in levels of commitment and effort, and the free rider effect. Overall, the results pointed to the need for lecturers to be involved in a collaborative process to critically question and guide choices being made.     

Remote laboratory and animal behaviour: An interactive open field system

Remote laboratories can provide distant learners with practical acquisitions which would otherwise remain precluded. Our proposal here is a remote laboratory on a behavioural test (open field test), with the aim of introducing learners to the observation and analysis of stereotyped behaviour in animals. A real-time video of a mouse in an experimental arena is streamed over the Internet from a server computer connected with the laboratory apparatus to a client computer managed by an instructor. Learners observe the video projected by the client computer and record on their PCs the positions of the mouse in the arena and the behavioural patterns produced. Input–output interactions with the test apparatus are made possible by a remote, concurrently operated digital interface. Learners’ recordings can be individually and collectively analysed, to assess behavioural trends and effects induced by client-commanded experimental treatments; the quality and the improvements in accuracy of the learners’ recordings can also be estimated. A first implementation of the remote laboratory, carried out on two groups of undergraduate students, gave positive indications on the feasibility and the efficiency of the project, and on its didactic efficacy.     

The relationship between class size and online activity patterns in asynchronous computer conferencing environments

This study analyzes the relationship between class size and student online activity patterns in a series of 28 graduate level computer conferencing courses. Quantitative analyses of note production, average note size, note opening and note reading percentages found a significant positive correlation between class size and mean number of notes generated. Significant negative correlations were found between class size and average note size and between class size and percent of notes opened. Analyses of average reading speeds among large classes and small classes revealed that students in large classes were more likely to scan lengthy notes (i.e., notes that contain more than 350 words). Possible explanations for these results are discussed.     

Designing an adaptive web-based learning system based on students’ cognitive styles identified online

This study developed an adaptive web-based learning system focusing on students’ cognitive styles. The system is composed of a student model and an adaptation model. It collected students’ browsing behaviors to update the student model for unobtrusively identifying student cognitive styles through a multi-layer feed-forward neural network (MLFF). The MLFF was adopted because of its ability on imprecise or incompletely understood data, ability to generalize and learn from specific examples, ability to be quickly updated with extra parameters, and speed in execution making them ideal for real time applications. The system then adaptively recommended learning content presented with a variety of content and interactive components through the adaptation model based on the student cognitive style identified in the student model. The adaptive web interfaces were designed by investigating the relationships between students’ cognitive styles and browsing patterns of content and interactive components. Training of the MLFF and an experiment were conducted to examine the accuracy of identifying students’ cognitive styles during browsing with the proposed MLFF and the impact of the proposed adaptive web-based system on students’ engagement in learning. The training results of the MLFF showed that the proposed system could identify students’ cognitive styles with high accuracy and the temporal effects should be considered while identifying students’ cognitive styles during browsing. Two factors, the acknowledgment of students’ cognitive styles while browsing and the existence of adaptive web interfaces, were used to assign three classes of college freshmen into three groups. The experimental results revealed that the proposed system could have significant impacts on temporal effects on students’ engagement in learning, not only for students with cognitive styles known before browsing, but also for students with cognitive styles identified during browsing. The results provide evidence of the effectiveness of the adaptive web-based learning system with students’ cognitive styles dynamically identified during browsing, thus validating the research purposes of this study.     

Assessment of the NEOTHEMI virtual museum project – An on-line survey

The NEOTHEMI Comenius 3 network focused on cultural heritage and aimed to produce a virtual museum of cultural heritage from ten countries in Europe, including Hungary, which joined the EU in 2004, and Norway, an associated country, to encourage users to develop an understanding of the cultural heritage of other European countries and to feel more European. This paper assesses the effectiveness of the project in reaching its target audience.     

Can more interactivity improve learning achievement in an online course? Effects of college students' perception and actual use of a course-management system on their learning achievement

This study aims to investigate how interactivity influence learners' use of interactive functions in the course-management system (CMS) and their online learning performance. A two-tier mediation framework is proposed to examine the mediating effects of different actual-use records concerning the CMS's interactive functions. Data are collected from 381 undergraduate students who enrolled in a general-education asynchronous online course from three universities in Taiwan. The results indicate that the relationships among students' self-reported use of interactive functions, students' perceptions of the usefulness of interactive functions, and students' actual-use logs have some direct influences on students' online learning performance (online-discussion scores, exam scores, and group-project scores). In addition, students' actual-use logs (the number of times of log-ins to the online course, the number of times students read learning materials, and the number of postings on the discussion board) have a mediated effect on students' self-reported frequency of logging into the CMS, students' self-reported frequency of using the learner–instructor/learner–learner interactive functions, and online learning performance. The findings and implications could constitute a useful guide for educational practitioners and designers concerned with the effective integration of interactivity into future online courses.     

e-Learning continuance intention: Moderating effects of user e-learning experience

This study explores the determinants of the e-learning continuance intention of users with different levels of e-learning experience and examines the moderating effects of e-learning experience on the relationships among the determinants. The research hypotheses are empirically validated using the responses received from a survey of 256 users. The results reveal that negative critical incidents and attitude are the main determinants of the users’ intention to continue using the e-learning, irrespective of their level of e-learning experience. In addition, the findings show that the user’s experience of the e-learning service plays a moderating role. The impact of negative critical incidents on perceived ease of use is greater for less experienced users. By contrast, the impact of negative critical incidents on perceived usefulness is greater for more experienced users. Perceived ease of use has a more critical effect on the attitude and continuance intention of less experienced users, whereas perceived usefulness is found to be a stronger determinant of the attitude and behavioral intention of more experienced users. Moreover, the relationship between satisfaction and continuance intention is stronger for less experienced users than for more experienced users. The implications of the present findings for research and managerial practice are analyzed and discussed.     

Students' perceptions of instructors' roles in blended and online learning environments: A comparative study

This study develops an instrument—the Online Instructor Role and Behavior Scale (OIRBS)—and uses it to examine students' perceptions of instructors' roles in blended and online learning environments. A total sample of 750 university students participated in this study. Through a confirmatory factor analysis, the OIRBS was validated in five constructs: course designer and organizer (CDO), discussion facilitator (DF), social supporter (SS), technology facilitator (TF), and assessment designer (AD). The results show that the five factor structures remained invariant across the blended learning and online learning. Both students in blended learning environments and students in online learning environments exhibited the greatest weight in the CDO dimension, followed by the TF and DF dimensions. In addition, students in the online learning environments scored higher in the DF dimension than did those in the blended learning environments.     

Assessing pre-service English language teachers’ learning using e-portfolios: Benefits, challenges and competencies gained

Assessment in learning is always of interest to practitioners, academics and researchers, and is always evolving with new implications. Alternative forms of assessment such as e-portfolios have gained recognition in documenting students’ learning, as it is synchronous with both product and process. Vast amount of literature narrates the relative advantages of e-portfolios across disciplines, institutions, and applications. In Malaysia, such alternative assessment practices are less explored so far in teacher education. In this study, 55 pre-service TESOL teachers from Universiti Sains Malaysia (USM) are required to create and maintain a personal e-portfolio. The aim of the study is to ascertain the future teachers’ practices with e-portfolios in their learning and to determine if these practices lead to teaching competencies. In addition, the study also aims to identify the benefits and challenges of using an e-portfolio as a tool for learning and self-assessment. Findings indicate that participants are appreciative of e-portfolios, as their performance and achievements are traced over time. It is also found that e-portfolios function as a monitoring tool, which helps the teachers recognize their learning and identify their strengths and weaknesses. Challenges are also noted, which include validity and reliability, interrupted Internet connection, negative attitudes participants, time constraints, workload and ethical issues. In terms of teacher competencies, it is found that six competencies emerge from the teachers’ practices of e-portfolios - (1) developing understanding of an effective teacher’s role; (2) developing teaching approaches/activities; (3) improving linguistic abilities; (4) comprehending content knowledge; (5) gaining ICT skills and; (6) the realization of the need to change mindsets.     

Using online assessments to stimulate learning strategies and achievement of learning goals

The main goals of this research are: (i) to explore the influence that announcement of certain type of online assessment has on students' learning strategies and (ii) to explore the influence of stimulated learning strategies on achievement levels that students exhibit during assessments. Research has been conducted by testing and surveying 351 students from higher education institutions. Results indicate that students' learning strategies can be influenced in a relatively short period of time by announcing various types of online assessments and that steering to more desirable deep learning strategies has positive impact on both formal and perceived levels of success in achieving the desired learning goals. These findings can be used to create a novel adaptive online assessment system that incorporates the elements of adaptivity within a series of assessments and uses post-assessment feedback to steer students’ learning strategies.     

Scaffolding collaborative argumentation in asynchronous discussions with message constraints and message labels

This study examined the effects of message constraints and labels on collaborative argumentation in asynchronous online discussions. Thirty-eight undergraduate students in an introductory educational technology course were assigned to one of three groups. In one group, students posted specific types of messages using a prescribed set of message categories such as argument, evidence, critique, and explanation. Using the same message categories, another group inserted message labels directly into the subject headings to identify each message by category and increase the visibility of the arguments and challenges presented in debates. A control group received none of the above instructions and constraints. Students in the constraints-with-labels group were significantly less likely to (a) challenge other students, and (b) respond to challenges from other students. The label used to identify critiques might have discouraged students from posting critiques and shifted attention to posting more arguments, following up explanations with more explanations, and evidence with more evidence.     

Face-to-face contact at the midpoint of an online collaboration: Its impact on the patterns of participation, interaction, affect, and behavior over time

This paper describes some of the consequences of introducing a face-to-face contact during an online collaborative learning session. Previous research on the development of online groups has suggested a critical transition period at the midpoint of a collaborative task in which group members redefine their behavior. The purpose of the present study was to determine whether face-to-face contact between participants during this period influences the patterns of participation, interaction, affect and behavior over time. Results show that a face-to-face contact introduced at the midpoint of a collaborative task has a positive influence on participation. However, a time sequence analysis of interactions revealed a further transition which appears between the face-to-face contact and the deadline. This transition is characterized by a decline of participation and task-focused interactions. At the same time, the analyses revealed an increase of interactions oriented towards emotional regulation and coordination, as well as a greater need of face-to-face contact, desire to drop out, and use of synchronous communications. These findings are based on an in-depth and longitudinal examination of a small sample, which limits their generalizability, but they may have a number of implications for the design of blended learning programs and the facilitation of collaborative tasks in distributed learning environments.     

University students' Motivated Attention and use of regulation strategies on social media

The Internet has become a major platform for learning in higher education. Besides rich informational resources, however, the Internet offers an abundance of distractors that challenge students' attention. This study investigated university students' perceived attention state and use of regulatory strategies using the Online Learning Motivated Attention and Regulatory Strategies scale (OL-MARS). Participants were 230 undergraduate and graduate students recruited from two universities located in central and northern Taiwan. The exploratory factor analysis revealed four subscales in the OL-MARS, including perceived attention discontinuity, social media notification, behavioral strategies, and mental strategies. Results showed that mental and behavioral strategies were positively associated with criterion variables, including Internet self-efficacy, online search strategies, and final course grades, but negatively correlated with time spent on the Internet and social media. Whereas, perceived attention discontinuity and social media notification mostly had a modest correlational relationship with these validating variables in an opposite direction. Cluster analysis identified five types of profiles: the Motivated Strategic, the Unaware, the Hanging On, the Non-Responsive and the Self-Disciplined. Group membership exhibited mean differences in Internet self-efficacy, online search strategies, final course grades, and time spent on the Internet and social media. The study results validated the constructs in meta-attention for theory development, provided the OL-MARS scale as an effective meta-attention measurement tool to assess university students’ knowledge of attention and regulation of attention, and proposed the specific intervention and attention regulation training for each profile group.     

The effects of different instructor facilitation approaches on students’ interactions during asynchronous online discussions

This study compared the impact of three different facilitation approaches on elementary teacher candidates’ interactions in an asynchronous discussion board as well as their satisfaction with an online educational technology course. These participants were enrolled in three different sections of the same online course. In the first section (Group 1), the instructor responded to each student’s initial message regarding the discussion question and then required students to respond to at least two of their classmates’ postings. In the second section (Group 2), the instructor responded to each student’s initial message to the discussion question, but did not require students to respond to other classmates’ postings. Instead, it was the student’s voluntary choice. In the third group (Group 3), the instructor did not respond to each student’s initial message on the discussion question, but required students to respond to at least two classmates’ postings. Data were analyzed both quantitatively and qualitatively, by using ANOVA, social networking analysis (SNA) and content analysis. The results indicated that in Group 2, voluntary interactions among students rarely occurred, resulting in the instructor primarily providing feedback to the students, with a low number of cues for social presence. In comparing Groups 1 and 3, when students were required to respond to one another, too much instructor intervention did not lead to more interactions among the students. Rather, when the instructor’s intervention was minimal, students tended to more freely express their thoughts and opinions, with a large number of cues for social presence. However, more interactions among students, occurring in a required setting, may not have correlated with student satisfaction with the online course ratings and the instructors’ ratings.