Physical workload of flight attendants when pushing and pulling trolleys aboard aircraft

The musculoskeletal loads from moving trolleys aboard aircraft were assessed by observation of trolley handling on planes and by physical workload analyses of pushing and pulling of trolleys in a laboratory set up. Trolley handling by a total of 15 female flight attendants was observed on 10 short- and medium-distance flights in different types of aircraft. About 25 selected flight attendants (22 females; 3 males) of five German airlines took part in the laboratory study, which comprised three-dimensional (3D) measurements of posture and hand forces during pushing and pulling of trolleys in a variety of configurations. From the on-flight observations performed, between 150 and 250 trolley movements can be projected for a work shift. The greatest physical workload is to be expected at the beginning of service: The trolleys are fully laden then, and the cabin floor can still be inclined up to 8°, as the aircraft is still climbing, particularly on short-distance flights. The laboratory investigation revealed that the musculoskeletal workload from pushing and pulling depends essentially on the trolley load and on the gradient of the cabin floor. In addition, the degree of stressing depends significantly on the trolley type, mode of handling and personal dexterity. The up/down force component perpendicular to the direction of motion often achieved considerable amplitudes-in some cases equal to or exceeding the force in the direction of movement. The posture analysis demonstrated that pulling forced the flight attendants to adopt ergonomically unfavourable postures such as pronounced flexion of the back, particularly among female subjects. The highest values for flexion of the back occurred while pulling the half-size trolley. The results demonstrate that female flight attendants are likely to overload themselves if they frequently have to move heavily laden trolleys unaided on an inclined cabin floor.

Relevance to industry

On short distance flights, flight attendants have been complaining increasingly of high physical workload from manoeuvring trolleys. On the basis of the presented data airline companies may improve the trolley handling skills of their flight attendances by practical trainings and may ergonomically optimize the general service procedures aboard aircrafts.     

Load on the lumbar spine of flight attendants during pushing and pulling trolleys aboard aircraft

Flight attendants report on high physical load and complaints particularly focussing on the lower back. These findings are mainly ascribed to pushing and pulling of trolleys during the ascent and descent flight phases. Within an interdisciplinary experimental study, the load on the lumbar spine of flight attendants during trolley handling aboard aircraft was analysed based on laboratory measurements regarding posture and exerted forces as well as on subsequent biomechanical model calculations. Forces and moments of force at the lumbosacral disc were quantified for 458 manoeuvres performed by 25 flight attendants in total (22 female, 3 male).Lumbar load varies according to handling mode (pushing, pulling), floor gradient (0°, 2°, 5°, 8°), trolley type (half-, full-size trolley), trolley loading (empty, medium, full) and, in addition, according to individual execution technique. For each of the resulting 48 task configurations, lumbar load was evaluated with respect to potential biomechanical overload by applying work-design recommendations for disc compression and moment of force. Irrespective of floor inclination, trolley weight and individual performance, pushing of small trolleys is combined with acceptable lumbar load, pulling with critical load. Pushing or pulling large trolleys occasionally yield to critical lumbar load, in particular, when heavy or heaviest containers are moved on relatively steep or steepest surfaces.To diminish overload risk relevantly, top-edge grasp positions should be avoided for pulling of half-size trolleys, whereas for the other cases, grasping at the upper edge of the trolley is recommended.

Relevance to industry

The provided study illustrates lumbar load of flight attendants during trolley handling aboard aircraft for typical task conditions and individual execution techniques. Specified hints for work design regarding posture and grasp position enable to avoid biomechanical low-back overload for flight attendants. Furthermore, trolley properties may be reconsidered, regular maintenance of rollers should be guaranteed.     

Modification of an EMG-assisted biomechanical model for pushing and pulling

Pushing and pulling tasks using carts and material handling devices have become more prevalent in occupational environments in an attempt to reduce the musculoskeletal risks associated with lifting. However, little change in low back disorder rates have been noted as tasks change from lifting to pushing and pulling indicating that we do not understand the mechanics of pushing and pulling well. Biomechanical assessments of pushing and pulling tasks using person-specific biologically assisted models offer a means to help understand how the spine is loaded under pushing and pulling conditions. However, critical components of these models must be adjusted so that they are sensitive to the different physiologic responses in the torso muscles expected during pushing and pulling compared to lifting tasks.The objective of this study was to modify an electromyography (EMG)-assisted biomechanical model designed to evaluate lifting tasks so that it can better represent the biomechanical forces expected during pushing and pulling tasks. Several key modifications were made. Based upon a literature review, changes in muscle cross-sectional area and muscle origins and insertions were made to better represent the geometry of the torso muscles. It was also necessary to adjust the length–force and velocity–force muscle relationships. Empirically derived length–force and velocity–force relationships were developed to independently represent the flexor and extensor musculature. These modifications were then systematically incorporated into the model.The model was exercised over several pushing and pulling conditions to assess the effect of these modifications on its ability to predict externally measured spinal moments. Results indicated that the alterations made to the preexisting EMG-assisted model resulted in acceptable model performance for pushing, pulling, and lifting activities.

Relevance to industry

The use of carts and material handling devices has become increasingly prevalent in industry, though little research has been done to examine the body's response. The modifications made to the biomechanical model would enable its use in the evaluation and design of material handling devices and pushing and pulling tasks.     

A different approach for the ergonomic evaluation of pushing and pulling in practice

Recent epidemiological studies show that pushing and pulling increase the risks of shoulder complaints and not necessarily of low back complaints. Moreover, the magnitude of the exerted hand forces during pushing and pulling is poorly related to the magnitude of the mechanical loading of the low back and the shoulder. In light of that, this paper combines results of several studies to present an approach for evaluating not only the exerted hand forces, but also the low back and shoulder load during pushing and pulling in practice. The approach specifies, based on scientific evidence, that (1) in order to validly obtain exposure (frequency and duration) to pushing and pulling, 10 workers should be observed during eight periods of 30 min; (2) how the exerted hand forces and the load of the low back and shoulder can be estimated in practice based solemnly on the weight of the object, one-handed or two-handed pushing or pulling, and the height of the handle; and finally, (3) how these outcomes can be evaluated in combination with existing guidelines regarding exerted hand forces, compression forces on the low back and the moments at the shoulder. Two cases will be presented here to illustrate the application of the approach.

Relevance to industry

The presented approach is the first to offer practitioners a fairly simple method for the ergonomic evaluation of pushing and pulling carts and four-wheeled containers in practice, especially as regarding the shoulder load.     

A target-based population approach for determining the risk of injury associated with manual pushing and pulling

A new procedure for determining the risk of injury associated with manual pushing and pulling was developed based upon characteristics of the user population (i.e. age, gender and stature) and task requirements (i.e. working height, task frequency and travel distance). The procedure has been integrated into international (ISO, 2004) and European (CEN, 2004) standards for determining recommended force limits for pushing and pulling that can be adapted to suit the user population. These limits consider the muscular strength of the intended target population, as well as the compressive loads on the lumbar spine. Examples are provided to demonstrate variability of the proposed ‘safety’ limits for different task scenarios.

Relevance to industry

The manual handling of physical loads are known risk factors associated with work-related musculoskeletal disorders (WMSD). These disorders are common throughout the industry and may incur considerable costs to both the employer and the employee. The new risk rating procedure enables pushing and pulling tasks to be more closely aligned to the capabilities of the user population and, therefore, has an important role to play in helping to reduce the suffering and costs associated with these disorders.     

The effect of four-day round trip flights over 10 time zones on the circadian variation of salivary melatonin and Cortisol in airline flight attendants

The effects of four-day round flights (Helsinki-Los Angeles-Seattle-Helsinki) were studied on the circadian rhythms of salivary melatonin (MT) and Cortisol (COR) in 35 flight attendants. The mean age of the subjects was 33 ± 7 years (median 34, range 21-50). Five 24 h profiles of unstimulated saliva were collected at 2 h intervals (except at 04:00) before, during, and after the four day flight. Salivary MT and COR were determined by radioimmunoassay. Both MT and COR exhibited a clear circadian rhythm with acrophases before the flight at 03:03 (MT) and 09:08 (COR). Two days after the westward flight from Helsinki to Los Angeles, the MT rhythm (circadian acrophase) had delayed 4 h 51 min and the COR rhythm 3 h 55 min compared to the control day before the flight. Two days later, during the last day in the USA, the MT rhythm had delayed 5 h 59 min and the COR rhythm 5 h 29 min as compared to the situation before the flight. After four days of the eastward flight from Seattle to Helsinki, the circadian acrophase of MT was still 1 h 35 min delayed compared to the control day before the westward flight. The results indicate that the restitution time of five days at the home base is on the average proper for recovery, if a four day round flight over 10 time zones takes four days or less. The resynchronization rate of salivary hormones after westward, outgoing flights is faster than the resynchronization rate after the eastward return flights.     

Effects of modes of cockpit automation on pilot performance and workload in a next generation flight concept of operation

The objective of this study was to compare the effects of various forms of advanced cockpit automation for flight planning on pilot performance and workload under a futuristic concept of operation. A lab experiment was conducted in which airline pilots flew simulated tailored arrivals to an airport using three modes of automation (MOAs), including a control‐display unit (CDU) to the aircraft flight management system, an enhanced CDU (CDU+), and a continuous descent approach (CDA) tool. The arrival scenario required replanning to avoid convective activity and was constrained by a minimum fuel requirement at the initial approach fix. The CDU and CDU+ modes allowed for point‐by‐point path planning or selection among multiple standard arrivals, respectively. The CDA mode completely automated the route replanning for pilots. It was expected that the higher‐level automation would significantly reduce pilot workload and improve overall flight performance. In general, results indicated that the MOAs influenced pilot performance and workload responses according to hypotheses. This study provides new knowledge about the relationship of cockpit automation and interface features with pilot performance and workload in a novel next generation–style flight concept of operation. © 2012 Wiley Periodicals, Inc.     

Establishment of overall workload assessment technique for various tasks and workplaces

A model for assessing workloads called overall workload level (OWL) was developed by introducing linguistic variable sets and applying the analytic hierarchy process (AHP) to estimate the external workload imposed on a human operator in man–machine systems. To do this, a five-point linguistic variable set scale was constructed and their hierarchical prioritization procedures were set up. The task and workplace variables (e.g., physical, environmental, postural, and mental job demand workloads) which can obtain the operator's perception of workload are selected as workload factors and the AHP technique is used to collect different weights. Finally, OWL is calculated using a computer-assisted system to determine the level of overall workload impinged on an operator. The OWL was implemented in an actual industrial environment from a physiological and epidemiological viewpoint to determine the validity of the model. Furthermore, the results obtained by applying OWL were compared to the results obtained by applying the overall workload (OW) of the NASA task load index (TLX). The results show that there is a close linear relationship among the physiological measurements, the severity of injury and illness rates, OW, and OWL. Thus, this approach can be used for problem identification and for solving widespread occupational workloads.

Relevance to industry

The determination of workloads imposed on a human operator plays an important role in designing and evaluating an existing man–machine system. Therefore, a model for assessing workloads was developed to estimate the external workload imposed on a human operator in man–machine systems. This model can be used for problem identification and for solving widespread occupational workload.     

AIRBUS state of the art and practices on FDI and FTC in flight control system

This paper deals with industrial practices and strategies for Fault Tolerant Control (FTC) and Fault Detection and Isolation (FDI) in civil aircraft by focusing mainly on a typical Airbus Electrical Flight Control System (EFCS). This system is designed to meet very stringent requirements in terms of safety, availability and reliability that characterized the system dependability. Fault tolerance is designed into the system by the use of stringent processes and rules, which are summarized in the paper. The strategy for monitoring (fault detection) of the system components, as a part of the design for fault tolerance, is also described in this paper. Real application examples and implementation methodology are outlined. Finally, future trends and challenges are presented.This paper is a full version of the invited plenary talk presented by the author on the 1st July 2009 at the 7th IFAC Symposium Safeprocess '09, Barcelona.     

Nonlinear region of attraction analysis for flight control verification and validation

Current practice for flight control validation relies heavily on linear analyses and nonlinear, high-fidelity simulations. This process would be enhanced by the addition of nonlinear analyses of the flight control system. This paper demonstrates the use of region of attraction estimation for studying nonlinear effects. A nonlinear polynomial model is constructed for the longitudinal dynamics of NASA's Generic Transport Model aircraft. A polynomial model for the short period dynamics is obtained by decoupling this mode from the nonlinear longitudinal model. Polynomial optimization techniques are applied to estimate region of attractions around trim conditions.     

面向对象的商用飞行模拟机教员台设计与实现

教练员控制台是商用飞机飞行模拟机的指挥和监控中心,是飞行模拟机的重要组成部分。根据飞行模拟机的应用需求,设计并实现了用于商用飞机飞行模拟机的先进教员台系统。描述了教员台系统的总体结构、组成原理和网络体系。采用模块化方法进行了功能分解并提出了功能四分法。通过面向对象技术设计了教员台系统的软件类库层次结构、通讯框架和人机交互界面。所开发的教员台系统的应用情况表明,教员台系统功能齐全,显示丰富,界面友好,运行稳定,操作方便快捷,并且具有一定的通用性和扩展性。     

Development of predictive models for the estimation of the probability of suffering fear of falling and other fall risk factors based on posturography parameters in community-dwelling older adults

Falls pose an important problem for older adults. Balance training is one of the main prevention strategies, but there is a lack of objective measurement methods that would allow the effectiveness of the treatments employed to be assessed. This study aimed to analyse the relationship between posturographic parameters and risk factors associated with falling, including the fear of falling (FoF). Forty-one healthy community-dwelling older adults were surveyed on their perception of problems considered to be fall risk factors. Balance measurement with posturography was performed. The relationships between risk factors and falls and risk factors and posturography were analysed by means of cross-tabulation and logistic regression, respectively. Experimental results showed a significant relationship between some of the posturographic parameters and various fall risk factors. Stability limits were related to FoF, and results from the Romberg test with eyes closed with and without foam correlated with problems in kneeling/crouching. The results from the Romberg test with eyes closed and foam correlated with osteoarthritis. Equations were developed to estimate the probability of having such problems. In conclusion, posturography is useful for the estimation of fall risk conditions in relation to three important fall risk factors (FoF, osteoarthritis and problems in kneeling/crouching), and it could be used for targeting, training and studying progress after the use of different treatments.Relevance to industryPosturography can be used as an assessment tool to analyse the effects of those treatments aimed at preventing falls. Furthermore, the equations derived from our results can be used along with posturographic variables to assess patient progress.