Learning to write in an online writing center: The effect of learning styles on the writing process

One of the main advantages of online learning materials is that they can be adapted for students with different learning styles. This article presents a study and a methodology to investigate whether students with different learning styles make use of the potential flexibility of online learning materials, i.c. in the context of an online writing center. The study aims to investigate the effect of learning styles on (a) the students' approach to the writing task (process), and (b) on the letters they write (product). Twenty students each completed a module on writing ‘bad news’ letters designed for Business Communication courses. Their reading and writing processes were recorded. The letters were also graded to determine their quality. An effect of learning style was found: Active and Reflective writers approached the task differently, but only in the beginning of the process. In this early stage Reflective learners were more likely to focus on the theory section than Active learners. This suggests that writers with different learning styles tackle the learning materials in different ways, often in line with the preferences that characterize their learning styles. However, no effect of learning style on text quality was found.     

Toward a Complexity of Online Learning: Learners in Online First-Year Writing

In response to the growing presence of online first-year writing courses, this paper describes a case study of two online first-year writing courses and addresses the questions: What do students in an online first-year writing course perceive as good study habits, and what helps them succeed? Data includes surveys, online discussions, course management statistics, and selected interviews. The study is supported by social cognitive theory described by psychologist Albert Bandura; this methodology allows for examination of internal, external, and behavioral characteristics of participating students. Results of the study indicate that students who rated themselves as making good use of study time also succeeded in the course. Insights from students include information about study activities, management of study time, access to technology, and attitudes about online courses. A surprising result of the study was that students did not consider communication with peers as a productive study activity, despite a deliberate attempt by instructors to build peer interaction into the course. Yet students also reported high levels of engagement and positive attitudes about online learning. The social cognitive lens provides helpful insights about these complex findings by examining the external, internal, and behavioral aspects of online first-year writing students in this study.     

Paying attention to adult learners online: The pedagogy and politics of community

Our article profiles the evolution of a fully online writing course designed for adult learners in our university's Prior Learning Assessment Program. Based on our own observations and experiences teaching adult learners online, we question if the virtual learning environment presents different challenges and prospects for the adult learner versus the traditional student learner, along with an extension and complication of the more social metaphors of “virtual community.” Moreover, because of the changing demographic from traditional to adult students, we argue that this change also fosters a change in the relationship between teachers and students. In chronicling this relationship, we note problems when the labor of adult education becomes invisible to those supervising online instructors. Because of these “invisible” labor issues, we argue that successful online instruction must include a range of interactions between students and instructors that extend the more public concept of community to better acknowledge the importance of personal, private interaction. Thus, we conclude with a call to rethink our online writing pedagogies to be more flexible to adult learner needs and learning styles, simultaneously recognizing the impact of adult online education on faculty workload.     

Synchronous online conference-based instruction: A study of whiteboard interactions and student writing

This paper describes a small-scale, empirical study of synchronous conference-based online writing instruction (OWI) using an electronic whiteboard in a professional tutorial setting. Linguistic analysis of participant talk indicated that the interactions were both idea-development focused and task oriented as opposed to socially oriented. The interactions often consisted of detailed dialogue wherein participants used primarily declarative language to give each other information about the writing under development and its processes. However, nearly half of the talk was oriented toward achieving interpersonal connections, facilitating the interaction, and communicating about the whiteboard's workspace. Textual analysis of the drafted student writing subsequent to the instructional interactions indicated that nearly two thirds of the interactions could be connected through iterability or presupposition with the writing and revisions. Most of the traceable writing and revision changes were meaning-preserving in nature and of insignificant to moderate rhetorical force. Such writing and revision changes were generated by students or online instructors or through shared interaction, demonstrating a highly collaborative process. Based on these findings, implications emerge for online instructor training, for student preparation to use whiteboard platforms, and for future research into synchronous conference-based OWI.     

Integrating Assessment and Instruction: Using Student-Generated Grading Criteria to Evaluate Multimodal Digital Projects

In this article, I explore how we can link assessment to instruction and the multimodal composing process by inviting students to generate the grading criteria for new media assignments, and I show how this approach influenced students’ composing and understanding of multimodal texts. I first detail the scaffolding processes I took to help the class learn to construct the evaluative criteria for a digital video project, describing the course curriculum, instructional approaches, and assignments. Then drawing from extended interviews with three learners, I present their perceptions on how the collaborative construction of grading standards affected their learning and comprehension of new media rhetoric. I close with pedagogical recommendations for instructors who teach multimodal digital writing and who seek to integrate the collaborative construction of grading criteria into their classroom.     

Investigating critical success factors in online learning environments in higher education systems in the Caribbean*

ABSTRACT

Online learning has grown as a key method in education management over the last couple of decades. Studies have shown that significant investments in this technology are being made by universities, yet the full benefits expected have not been realized due to issues and challenges experienced by stakeholders such as learners and instructors in adopting and effectively using e-learning. This is especially true in developing economies where they may be attempting online delivery modes for the first time. In this study, we explore the question “What are the factors that influence university students’ adoption and use of an e-learning system in the context of the English-speaking Caribbean?” using an extended technology acceptance model framework. Partial least squares analysis was used to test the derived research model and found that critical success factors influencing students’ perception and use in online learning settings, particularly those within a developing economy conditions, include supportive cultural practices, access to computers, system or online environment availability, computer and online learning self-efficacy, user perception of usefulness and ease of use. These results have significant implications for university executives and policy-makers as they consider adopting online learning delivery modalities for users.     

So you are going to be an online writing instructor: issues in designing,developing, and delivering an online course

Online education is increasing exponentially in colleges and universities. In this article, writing instructors are introduced to theories of instructional design that form the foundation to support effective student learning. We present a series of guidelines, derived from these theories and our research and teaching, that writing instructors may use to design, develop and deliver their online courses. We present considerations for instructors such as the need for the course, an analysis of the learners, appropriateness of the course for online delivery, pedagogical concerns, and resources. We then discuss how best to support students in online environments. We conclude with suggestions for faculty support and training for online course delivery.     

Exploring extraneous cognitive load in an instructional process via the web conferencing system

This study, based on an online instruction via the web conferencing system, explores extraneous cognitive load and its influence on the learning process. Sixty-two sophomore students who enrolled in an online introductory programming course participated in the study. An observation form was used to analyse the course records in video format. Interviews with selected participants were conducted in order to clarify the students’ behaviours during the instructional process. The results indicated that the extraneous cognitive load elements (coherence, redundancy, modality, signalling, and temporal-spatial contiguity) influenced the instructional process. The results suggested that, in web conferencing systems extraneous cognitive load appeared not only from design features of multimedia materials but also the delivery settings. Future work is needed to put forward the influences of the load elements caused in various platforms. The implications and suggestions for instructors who plan to design and teach online courses via web conferencing were also provided.     

Policy Matters Now and in the Future: Net Neutrality, Corporate Data Mining, and Government Surveillance

In this article, I will detail three key policy issues that have a profound effect on the future of the World Wide Web and Internet-based communications: net neutrality, corporate data mining, and government surveillance. Focusing on policy issues in the U.S., I will describe not only current practices and cases, but future possibilities for writers and teachers of writing. I will draw from work in composition, interdisciplinary studies on privacy, information sharing, and surveillance on the Internet, analyses of applicable policies and laws, and the advocacy efforts by organizations. Issues I will examine include the importance of and threats to net neutrality; how data mining and (so-called) privacy agreements currently work, specifically at social networking sites often used in writing classrooms; and how government and institutional surveillance is far more prevalent than many realize. I will close with recommendations for what writing instructors (and students) can do to try to craft a different future, one where writers and the visual, verbal, aural writing they read and produce online will not be collected, scrutinized, and controlled (or, realistically, at least not as much).     

Automated post scoring: evaluating posts with topics and quoted posts in online forum

Online forumpost evaluationis an effective way for instructors to assess students’ knowledge understanding and writing mechanics. Manually evaluating massive posts costs a lot of time. Automatically grading online posts could significantly alleviate instructors’ burden. Similar text assessment tasks like Automated Text Scoring evaluate the writing quality of independent texts or relevance between text and prompt. And Automatic Short Answer Grading measures the semantic matching of short answers according to given problems and correct answers. Different from existing tasks, we propose a novel task, Automated Post Scoring (APS), which grades all online discussion posts in each thread of each student with given topics and quoted posts. APS evaluates not only the writing quality of posts automatically but also the relevance to topics. To measure the relevance, we model the semantic consistency between posts and topics. Supporting arguments are also extracted from quoted posts to enhance posts evaluation. Specifically, we propose a mixture model including a hierarchical text model to measure the writing quality, a semantic matching model to model topic relevance, and a semantic representation model to integrate quoted posts. We also construct a new dataset called Online Discussion Dataset containing 2,542 online posts from 694 students of a social science course. The proposed models are evaluated on the dataset with correlation and residual based evaluation metrics. Compared with measuring posts alone, experimental results demonstrate that incorporating topics and quoted posts could improve the performance of APS by a large margin, more than 9 percent on QWK.

     

Effectiveness of MMORPG‐based instruction in elementary English education in Korea

This study investigated the effectiveness of massive multiplayer online role‐playing game (MMORPG)‐based (massive multiplayer online role‐playing game) instruction in elementary English education. The effectiveness of the MMORPG program was compared with face‐to‐face instruction and the independent variables (gender, prior knowledge, motivation for learning, self‐directed learning skills, computer skills, game skills, computer capacity, network speed, and computer accessibility) were examined to see how accurately achievement was predicted in MMORPG instruction. The results indicated that students studying English utilizing online role‐playing games showed higher scores in areas of listening, reading, and writing than those who attended face‐to‐face instruction classes. It was also found that prior knowledge, motivation for learning, and network speed were factors affecting achievement in English learning. These findings suggest that MMORPGs can play an important role in improving English communicative skills.     

Evaluating college students’ evaluations of a professor’s teaching effectiveness across time and instruction mode (online vs. face-to-face) using a multilevel growth modeling approach

Aims

Do college students’ ratings of a professor’s teaching effectiveness suggest that a professor’s teaching improves with time? Does anything predict which instructors receive the highest ratings or improve the fastest? And, importantly, do the correlates of change differ across face-to-face and online courses?

Methods

I used data from 10,392 classes taught by 1120 instructors across three years and fit a taxonomy of multilevel growth models to examine whether students’ ratings of teaching effectiveness (SETEs) changed across time, whether differences in average SETEs correlated with growth, and whether online vs. face-to-face, tenure, discipline, course level, sex, or minority status affected these estimates.

Results

SETEs remained relatively stable across time and teachers, although analyses uncovered a statistically significant, negative correlation between initial status and growth. Instructors starting with lower SETEs improved the fastest. These findings held across online and face-to-face instruction modes. However, in face-to-face classes, minority instructors received significantly lower average SETEs. This difference did not occur in online classes. No other predictors showed statistically significant effects. Finally, considerable SETE variance remained unexplained even when including the full predictor set in the model.

Discussion

These findings reveal that professors’ SETEs can improve. Additionally, they indicate that patterns of change in teaching effectiveness do not differ generally across online and face-to-face instruction modes. However, the results showed that minority teachers in face-to-face but not online classes received lower evaluations than their majority counterparts. Additional research should seek to understand what leads to SETE differences across minority and majority groups in face-to-face classes but not online classes.     

Situation Definition and the Online Synchronous Writing Conference

Since the mid 1990's, more and more college and university writing centers have been offering online synchronous writing conferences to students. Writing center researchers have published extensively on how tutors can promote collaboration in online conferences, but comparatively few have used Lev Vygotsky's conception of the zone of proximal development (ZPD) to analyze activity in these conferences or to develop specific methods for working with students in these environments. Using more recent developments in the theory of the ZPD, such as the concept of situation definition, I will discuss how tutors can apply strategies related to the ZPD to promote student learning. By focusing on students’ definitions of rhetorical concepts that often implicitly guide students’ writing processes, tutors can help students improve how they approach their writing tasks. Progress through the ZPD, then, is more related to how students grow their own understanding, rather than on the correcting of students’ texts. I will illustrate this theoretical discussion by presenting examples of two online synchronous writing conferences, and I will describe the implications and possible shortcomings of a method of tutoring that applies the concept of situation definition and the ZPD.     

Online class size, note reading, note writing and collaborative discourse

Researchers have long recognized class size as affecting students?? performance in face-to-face contexts. However, few studies have examined the effects of class size on exact reading and writing loads in online graduate-level courses. This mixed-methods study examined relationships among class size, note reading, note writing, and collaborative discourse by analyzing tracking logs from 25 graduate-level online courses (25 instructors and 341 students) and interviews with 10 instructors and 12 graduate students. The quantitative and qualitative data analyses were designed to complement each other. The findings from this study point to class size as a major factor affecting note reading and writing loads in online graduate-level courses. Class size was found positively correlated with total number of notes students and instructors read and wrote, but negatively correlated with the percentage of notes students read, their note size and note grade level score. In larger classes, participants were more likely to experience information overload and students were more selective in reading notes. The data also suggest that the overload effects of large classes can be minimized by dividing students into small groups for discussion purposes. Interviewees felt that the use of small groups in large classes benefited their collaborative discussions. Findings suggested 13 to 15 as an optimal class size. The paper concludes with a list of pedagogical recommendations and suggestions for new multimedia software features to enhance collaborative learning in online classes.     

The effect of reflective learning e-journals on reading comprehension and communication in language learning

This study focused on the use of reflective learning e-journals in a university web-based English as a foreign language (EFL) course. In the study, a multimedia-based English programme comprising fifteen different units was delivered online as a one-semester instructional course. Ninety-eight undergraduate students participated, and they were divided into two groups: the treatment group used reflective learning e-journals, while the control group completed content-related exercises. The study investigated the effects of reflective learning e-journals and how students used them to aid learning. Results show that when learning from web-based instruction, students who used reflective learning e-journals outperformed students who did not do so in terms of reading comprehension. Using reflective e-journals improved the academic performance of learners in the online course. In addition, journal writing students claimed that they also improved their organisational skills and writing abilities through their reflective learning e-journal writing and found the journal writing to be a very helpful tool in reviewing the course and preparing for the exam.     

Friending your way up the ladder: Connecting massive multiplayer online game behaviors with offline leadership

In what ways do the online behaviors of wizards and ogres map to players’ actual leadership status in the offline world? What can we learn from players’ experience in Massively Multiplayer Online games (MMOGs) to advance our understanding of leadership, especially leadership in online settings (E-leadership)? As part of a larger agenda in the emerging field of empirically testing the “mapping” between the online and offline worlds, this study aims to tackle a central issue in the E-leadership literature: how have technology and technology mediated communications transformed leadership-diagnostic traits and behaviors? To answer this question, we surveyed over 18,000 players of a popular MMOG and also collected behavioral data of a subset of survey respondents over a four-month period. Motivated by leadership theories, we examined the connection between respondents’ offline leadership status and their in-game relationship-oriented and task-related-behaviors. Our results indicate that individuals’ relationship-oriented behaviors in the virtual world are particularly relevant to players’ leadership status in voluntary organizations, while their task-oriented behaviors are marginally linked to offline leadership status in voluntary organizations, but not in companies.     

Learning strategies for task delegation in norm-governed environments

How do I choose whom to delegate a task to? This is an important question for an autonomous agent collaborating with others to solve a problem. Were similar proposals accepted from similar agents in similar circumstances? What arguments were most convincing? What are the costs incurred in putting certain arguments forward? Can I exploit domain knowledge to improve the outcome of delegation decisions? In this paper, we present an agent decision-making mechanism where models of other agents are refined through evidence from past dialogues and domain knowledge, and where these models are used to guide future delegation decisions. Our approach combines ontological reasoning, argumentation and machine learning in a novel way, which exploits decision theory for guiding argumentation strategies. Using our approach, intelligent agents can autonomously reason about the restrictions (e.g., policies/norms) that others are operating with, and make informed decisions about whom to delegate a task to. In a set of experiments, we demonstrate the utility of this novel combination of techniques. Our empirical evaluation shows that decision-theory, machine learning and ontology reasoning techniques can significantly improve dialogical outcomes.