Job satisfaction, job performance, and situational characteristics.

How are job satisfaction and performance related to the variables of the situation? S were approximately 2500 workers in 72 warehouses of 1 company. Job satisfaction was measured by questionnaire items. Factor analysis was used to relate the variables of quantity, quality, profitability, turnover, size of workforce, city size, wage rate and unionization and percentage of males. Job satisfaction was highest with the greatest productivity and profit. Small town culture had the most satisfaction and performance. From Psyc Abstracts 36:01:3LH65K. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Job satisfaction and job survival.

Using a job satisfaction questionnaire constructed on previous samples, mail questionnaires were sent to 2,710 insurance agents, of whom 990 made a return. From these, matched samples of 99 survivors and 99 terminated agents were compared. The results "indicated that certain attitudes held by agents are significantly related to the criterion of survival-termination. It was also found that the proportion of agents expressing dissatisfaction with a particular item was not related to whether or not that item was predictive of the criterion. The data show that the validation of signed job satisfaction questionnaires leads to a much different kind of interpretation of the responses than is obtained from anonymous questionnaires." (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Job satisfaction among school psychologists: A meta-analysis.

Meta-analytic techniques were used to analyze data from a collection of school psychologist job satisfaction studies that were conducted between 1982 and 1999. Eight studies, all of which used the Modified Minnesota Satisfaction Questionnaire (m-MSQ) to measure job satisfaction among school psychologists, were included in the analysis. Two national studies and six state studies totaling 2,116 participants were analyzed. Results indicated that nearly 85% of school psychologists were satisfied or very satisfied with their jobs. School psychologists were most satisfied with their relationships with coworkers, the opportunity to stay busy on the job, the opportunity to work independently, and the opportunity to be of service to others. School psychologists were least satisfied with compensation, school policies and practices, and advancement. Findings were generally consistent between state and national studies, and between 1980s and 1990s studies. Results offered some evidence that overall job satisfaction may be related to state school psychology organization membership and to the opportunity to expand and influence the role of the school psychologist. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Five-factor model of personality and job satisfaction: A meta-analysis.

This study reports results of a meta-analysis linking traits from the 5-factor model of personality to overall job satisfaction. Using the model as an organizing framework, 334 correlations from 163 independent samples were classified according to the model. The estimated true score correlations with job satisfaction were -.29 for Neuroticism, .25 for Extraversion, .02 for Openness to Experience, .17 for Agreeableness, and .26 for Conscientiousness. Results further indicated that only the relations of Neuroticism and Extraversion with job satisfaction generalized across studies. As a set, the Big Five traits had a multiple correlation of .41 with job satisfaction, indicating support for the validity of the dispositional source of job satisfaction when traits are organized according to the 5-factor model. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

A meta-analysis of the relation of job characteristics to job satisfaction.

Determined, using meta-analysis procedures, the relation between job characteristics and job satisfaction in 28 studies. The role of growth need strength (GNS) as a possible moderator of this relation was also investigated. Results indicate a moderate relation between job characteristics and job satisfaction. This relation was stronger for employees high in GNS. It is suggested that situational characteristics were more important in determining satisfaction for employees low in GNS. A model based on these findings is proposed. (16 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

A meta-analysis of age differences in job performance.

In a meta-analysis, 40 samples were classified into 3 categories according to the types of performance measures used: (a) supervisory ratings, (b) peer ratings, and (c) individual productivity. Results show a pattern of increases in performance, as measured by productivity indices, at higher ages. Conversely, supervisory ratings showed a slight tendency to be lower for older employees. Performance ratings showed more positive relations with age for professionals than for nonprofessionals. Implications concerning personnel policies regarding older employees are discussed. (21 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Job experience correlates of job performance.

Although measures of job experience are frequently-used screening devices in the selection of employees, personnel psychologists have devoted little attention to their usefulness. This article quantitatively summarizes data on the relation between job experience and job performance from a total sample of 16,058. The correlation between job experience and job performance was found to be moderated by two variables: length of experience and job complexity. The highest correlations were obtained in populations with low mean levels of job experience and for jobs that place low levels of cognitive demands on employees. Results appear to be consistent with the causal model of job performance proposed by Schmidt, Hunter, and Outerbridge (1986). (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Job needs, job satisfaction, and job behavior of women manual workers.

Administered a forced-choice questionnaire and unstructured interview to 2159 female workers and 236 female ex-workers associated with electronics firms to investigate their attitudes to various aspects of their jobs. 21% of the present workers and 36% of the ex-workers expressed overall dissatisfaction with their jobs, which were of a highly rationalized type. Analysis of responses indicate the overriding importance of the actual work done as a determinant of job dissatisfaction. Analysis of reasons for leaving given by the ex-workers indicate that voluntary labor turnover resulted mainly from job dissatisfaction. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Psychological well-being and job satisfaction as predictors of job performance.

The happy–productive worker hypothesis has most often been examined in organizational research by correlating job satisfaction to performance. Recent research has expanded this to include measures of psychological well-being. However, to date, no field research has provided a comparative test of the relative contribution of job satisfaction and psychological well-being as predictors of employee performance. The authors report 2 field studies that, taken together, provide an opportunity to simultaneously examine the relative contribution of psychological well-being and job satisfaction to job performance. In Study 1, psychological well-being, but not job satisfaction, was predictive of job performance for 47 human services workers. These findings were replicated in Study 2 for 37 juvenile probation officers. These findings are discussed in terms of research on the happy–productive worker hypothesis. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

A causal-correlational analysis of the job satisfaction and performance relationship.

Gathered job satisfaction and performance data from about 80 newly hired female telephone operators after 1 and 3 mo work experience. This was not an experimental study, but tentative causal inferences were drawn from these longitudinal data by using a combination of cross-lagged and dynamic correlations. The overall relationship between satisfaction and performance was slightly positive, but the direction of causality was unclear. When job satisfaction was split into extrinsic and intrinsic components, the data suggest that performance causes intrinsic satisfaction and that extrinsic satisfaction causes performance. Both the type of job and the fact that these were new hires were offered as alternative explanations for these results. (23 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Ethnic group differences in measures of job performance: A new meta-analysis.

The authors conducted a new meta-analysis of ethnic group differences in job performance. Given a substantially increased set of data as compared with earlier analyses, the authors were able to conduct analyses of Black-White differences within more homogeneous categories of job performance and to reexamine findings on objective versus subjective measurement. Contrary to one perspective sometimes adopted in the field, objective measures are associated with very similar, if not somewhat larger, standardized ethnic group differences (ds) than subjective measures across a variety of indicators. This trend was consistent across quality, quantity, and absenteeism measures. Further, work samples and job knowledge tests are associated with larger ds than performance ratings or measures of absenteeism. Analysis of Hispanic-White standardized differences shows that they are generally lower than Black- White differences in several categories. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Relationship between job satisfaction and job performance between western and tribal Black employees.

Examined the effect of westernization on the job performance/job satisfaction relationship in 132 Black male 1st-level supervisors in 15 different South African factories. When the sample was split into western and tribal subgroups, the relationship between performance and satisfaction was significantly higher among western Ss. The 2 subgroups were also compared on measures of intrinsic motivation, instrumentality, and valence of job rewards. Because the western subgroup only obtained a significantly higher score on the measure of intrinsic motivation, it is suggested that it may be because they are more concerned about performing well than that the performance–satisfaction relationship is higher among western employees. (15 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Effects of goal setting on performance and job satisfaction.

Conducted a field experiment to compare participative, assigned, and no-training (comparison) goal setting groups. 37 sales personnel were trained in participative goal setting, and 41 were trained in assigned goal setting. A 3rd group of 44 served as a comparison unit. Mean age range of Ss was 34.3-36.4 yrs. Measures of 4 performance and 2 satisfaction criteria were collected at 4 data points: baseline (before training), and 6, 9, and 12 mo after training. Analysis of variance and Duncan's multiple-range test results indicate that for at least 9 mo both participative and assigned goal setting Ss were more effective in improving performance and satisfaction. The improvements, however, were generally not found 12 mo after training. (17 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The causal relation between job attitudes and performance: A meta-analysis of panel studies.

Do job attitudes cause performance, or is it the other way around? To answer this perennial question, the author conducted meta-analytic regression analyses on 16 studies that had repeatedly measured performance and job attitudes (i.e., job satisfaction or organizational commitment). The effect of job attitudes on subsequent performance, with baseline performance controlled, was weak but statistically significant (β = .06). The effect was slightly stronger for commitment than for satisfaction and depended negatively on time lag. Effects of performance on subsequent job attitudes were elusive (β = .00 across all studies), which suggests that job attitudes are more likely to influence performance than vice versa. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Job factor importance for job satisfaction and dissatisfaction across different occupational levels.

3 occupational levels of employees, 155 first-line managers, 182 middle managers, and 181 professional employees, judged the importance of 18 job factors as contributing separately to job satisfaction and job dissatisfaction. Occupational level of the respondent did not significantly affect the judged order of importance of the factors for either job satisfaction or dissatisfaction. Similar content factors were judged most important while similar context factors were judged least important in contributing to both job satisfaction and dissatisfaction. The relationship between the importance of the job factors in contributing to satisfying or dissatisfying situation is generally not significant. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Job characteristics and job attitudes: A multivariate study.

Obtained attitude data from 556 employees in a western telephone company. Respondents held 1 of 16 "craft" jobs in the department selected for study. Multiple discriminant function analysis was performed using 16 groups formed on the basis of Ss' job titles. Variables used in this primary analysis included job satisfaction, organizational commitment, motivational force, and sources of organizational attachment. Discriminatory power for the 16 group solution was .53. A secondary analysis was performed in which discriminant function means were related to means of jobs on several job characteristics variables. Viewed jointly these 2 analyses suggest that the relatively high discriminatory power achieved in the primary analysis may have been a function of job scope-job attitude relationship demonstrated in the secondary analysis. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis.

This study provides a meta-analysis of research on the associations between relationship conflict, task conflict, team performance, and team member satisfaction. Consistent with past theorizing, results revealed strong and negative correlations between relationship conflict, team performance, and team member satisfaction. In contrast to what has been suggested in both academic research and introductory textbooks, however, results also revealed strong and negative (instead of the predicted positive) correlations between task conflict, team performance, and team member satisfaction. As predicted, conflict had stronger negative relations with team performance in highly complex (decision making, project, mixed) than in less complex (production) tasks. Finally, task conflict was less negatively related to team performance when task conflict and relationship conflict were weakly, rather than strongly, correlated. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

A linear model of job satisfaction.

Data relevant to 5 separate areas of a worker's job satisfaction (satisfaction with: work, pay, promotion opportunities, co-workers, and supervision) and 6 independent variables (age, tenure on the job, tenure with the company, job level, salary, and salary desired minus salary received) were gathered from a sample of 185 male workers and 75 female workers employed in 2 plants of an electronics manufacturing firm in New England. Multiple-regression analyses were done on these data to determine the validity of two hypotheses of Herzberg that age and tenure bear U-shaped relationships to job satisfaction. No support was found for these hypotheses. For the male workers a linear model of job satisfaction predicted work and pay satisfaction. None of the other dependent variables for the male or female workers could be predicted significantly and consistently. An explanation based on discrepancies between expectations and environmental return is offered. (PsycINFO Database Record (c) 2010 APA, all rights reserved)