Determination of Key Performance Indicators with Enterprise Resource Planning Systems in Engineering Construction Firms

The study focuses on developing a unified approach to define information specificities for key performance indicators (KPIs). Borrowing from the time-system theory, the paper defines different types of KPI and identifies that a KPI has two dimensions—knowledge specificity and time specificity. Different approaches are presented to analyze knowledge and time sensitivities. This paper addresses a key question related to enterprise resource planning (ERP) systems applications in the engineering construction industry: what are the areas of business processes within the engineering construction industry where ERP cannot be used to collect KPIs related to business processes? The writers review empirical and specialized processes within the construction industry to identify business processes not covered by existing ERP systems. A survey focused on qualitative aspects of ERP systems implementation in engineering construction firms was conducted among ERP-enablers in the construction industry and provided a basis for the presented case study. Data collected are from major engineering and construction firms in the United States and therefore the results are relevant for researchers and industry practitioners concerned with application of enterprise management systems in the respective firms.     

Strategic Management in Engineering Organizations

The traditional philosophy of management in organizations that focus on the built environment, both in the public and private sector, places great emphasis on the ability to plan and execute projects. In contrast, a similar emphasis on strategic management has received less attention in this context. This paper introduces a comparative study of the current strategic management practices in public and private organizations that are responsible for constructing the built environment. The paper introduces the areas that organizations must address to compete in the face of changing customer and competitor conditions. A summary of a comparative survey conducted on firms in the construction industry is documented together with the background research that prompted the investigation of these topics.     

Sustainability in Construction Education

It is widely recognized that sustainability should be incorporated into engineering education. To prepare students with sustainability knowledge and techniques, engineering educators need to develop appropriate class contents and effective teaching techniques. Based on experience from developing and teaching a sustainability course within the construction management program in the civil engineering department, this paper discusses the process of identifying sustainability knowledge areas, course planning, and lessons learned from the class. The paper also includes main class topics as well as students’ feedbacks, both of which may serve as a starting point for continuous improvement of sustainability education in construction.     

Knowledge Management to Learning Organization Connection

The changes in the engineering-construction industry of the 21st century require organizations to take a more active role in developing knowledge management and learning organization initiatives. The need to both retain knowledge within the organization and focus on continuous human resource development throughout all levels of the organization is becoming a primary challenge throughout the industry. This paper addresses this challenge by focusing on the question of the link between knowledge management and learning organizations, and how to transform an organization from a focus on knowledge management to a focus on developing a learning culture. Based on a series of studies by the writers into the characteristics of both knowledge management and learning organizations, this paper outlines models of each of these concepts and introduces a bridge that details the level of knowledge management implementation that must be in place prior to an organization having the capacity to move to a learning focus. Additionally, the case studies conducted during the current study provide a basis for presenting potentially unsuccessful paths that may be selected by organizations during the implementation of a knowledge management to learning organization transition.     

Linkages between Construction Engineering Education and Research

The needs of the construction industry require that an appropriate balance be provided between construction engineering topics and management topics in both education and research. Because construction is less mature as a research area compared to other areas in civil engineering, limitations on research funding have made the investigation of construction management topics more feasible in comparison to construction engineering topics. Because faculty members are drawn from the pool of Ph.D. students who have primarily researched management topics, there has been a tendency for them to continue emphasis on management topics in both education and research. Other civil engineering disciplines form their research programs around the needs of design codes and standards’ development, and academic participation is high. Similar efforts exist within construction engineering; however, there is less academic participation. It is suggested that greater effort be invested in the improvement of construction process standards and specifications so that construction engineering research efforts can advance construction process standards and stimulate increased engineering educational exposure. It is also suggested that academics who are interested in construction engineering research should consider participating in the specification improvement processes that occur at the national and state levels. A process for wider participation in construction engineering research and standards development is recommended.     

Strategic Management in Construction

The traditional philosophy of management in construction, both in academia and in industry, places great emphasis on the ability to plan and execute projects. In contrast, a similar emphasis on strategic management has received less attention in the construction industry. Although the pressures of project performance can often obscure the broader social, economic, and professional context in which strategic management is undertaken, it is these broad contextual areas that make strategic management an essential issue for construction organizations. Rapidly changing social and technological issues are creating a professional environment that will look very different in the coming decades from that experienced in today's organizations. This paper introduces a study of the current strategic management practices of construction organizations. This paper also introduces the concept of strategic management and the areas that organizations must address to compete in the global marketplace. A summary of an industry survey is documented together with the background research that prompted the investigation of these topics.     

Enterprise Resource Planning for Construction Business Management

Enterprise resource planning (ERP) was originated in the manufacturing industry. It provides a general working environment for an enterprise to integrate its major business management functions with one single common database so that information can be shared and efficient communications can be achieved between management functions. This paper first briefs the ERP technology, its origin, and its current development in general. Based on the needs of running a construction enterprise, ERP shows its potential for the construction industry. However, the unique nature of the industry prevents a direct implementation of existing ERP systems, which are primarily developed for the manufacturing industry. This paper underlines the importance of the establishment of the basic theory for developing construction enterprise resource planning systems (CERP). A CERP must address the nature of the general industry practice. Fundamental features are identified and discussed in the paper. A three-tiered client/server architecture is proposed, with discussions on the functions and major components of each tier. Needed research issues are discussed, including CERP architectures, project management functions, advanced planning techniques, standardization of management functions, and modeling human intelligence. Construction management examples are incorporated into the discussions.     

钢铁行业能源精准化管控集成系统的开发

在信息技术综合服务平台的基础上,以钢铁行业节能环保为目标,通过钢铁行业节能试验工程建设、钢铁企业能源精准化设计、钢铁企业能源综合管控、钢铁行业能源信息咨询服务四大平台的建设,开发出钢铁行业能源精准化管控集成系统。此项目的实施可降低钢铁企业吨钢综合能耗3%~5%,吨钢节省18.1kg标准煤,吨钢减少CO2排放超过45kg。     

Research Trend of Public-Private Partnership in Construction Journals

An impressive series of content analyses of Public-Private Partnership (PPP) publications between 1998 and 2003 from four internationally renowned construction journals (including the International Journal of Project Management, the Journal of Construction Engineering and Management, the Construction Management and Economics, and the Engineering Construction and Architectural Management) was reported. Their work inspired the writers of this paper to continue from where they left it. Based on a two-stage literature review, PPP articles from 1998 to 2008 were analyzed in terms of the annual number of PPP articles published, the writers’ contribution, and the research focus in their studies. From the analysis it was found that the number of PPP publications in these journals has been increasing. This finding might imply that PPPs are becoming more important to the construction industry at large. In addition, this study also found that the U.K. researchers have published the largest number of PPP articles, followed by those from the United States, Singapore, Hong Kong, Australia, China, and Germany. Although the build-operate-transfer scheme was the most frequently investigated form of PPP in earlier research, the diverse concept of PPP has attracted a lot of research interest and has become the focus of most recent PPP publications. Research topics published in these journals on investment environment, governance issues, and other supported areas tend to receive more attention from researchers. Moreover, complicated and vigorous analysis techniques such as game theory and fuzzy set theory have also been applied in this field of study.     

Influences Impacting Leadership Development

The construction industry is placing increased emphasis on developing leadership skills for project managers. This paper describes a research project that was executed to analyze the causal influences on the development of project managers, whom the authors believe also must be leaders. The research compared two groups of project managers within a large construction company. One group was top performing construction managers as selected by corporate executives, while the second group was a randomly selected control group. The research examined influences on career development including job experience, project management experience, formal project management training, formal leadership training, and job assignments. The research also solicited opinions from both groups as to what they perceived as factors impacting leadership career development. Statistical differences between the groups were found in the areas of project management experience and number of positions held prior to the first project management assignment. Both groups believed there was more of a need within their company for leadership training than for project management training.     

Concept Relation Extraction from Construction Documents Using Natural Language Processing

The objective of this research is to present an innovative technique for managing the knowledge contained in construction contract documents to facilitate quick access and efficient use of such knowledge for project management and contract administration tasks. Knowledge Management has become the focus of a lot of scientific research during the second half of the 20th century as researchers discovered the importance of the knowledge resource to business organizations. Despite early expectations of improved document management techniques, document management systems used in the construction industry have failed to deliver the anticipated performance. Recent research attempts to utilize analysis of the contents of documents to improve document categorization and retrieval functions. It is hypothesized that natural language processing can be effectively used to perform document text analysis. The proposed system, technique for concept relation identification using shallow parsing (CRISP), utilizes a shallow parser to extract semantic knowledge from construction contract documents which can be used to improve electronic document management functions such as document categorization and retrieval. When compared with human evaluators, CRISP achieved almost 80% of the average kappa score attained by the evaluators, and approximately 90% of their F-measure score.     

Paving the Way to the Vision of Digital Construction: A Strategic Roadmap

The paper provides a synthesis of the construction industry needs and requirements in relation to the adoption and use of information and communication technologies (ICT). This is based, on the one hand, on existing research and technology development initiatives commissioned at a national and European level, and, on the other, on a wide consultation with construction industry key players across Europe. A framework, used as a basis for capturing industry requirements, and formulating an ICT vision, has been defined. Five priority areas have been identified with the potential to solve the ICT related problems of the construction industry, namely: knowledge management, legal and contractual aspects management, quality and performance management, total lifecycle management, and human aspects management. The ICT vision, enabled by addressing these priority areas, has been formulated on a consensus basis, and a detailed roadmap has been developed providing a pragmatic implementation of the proposed vision.     

浅析基于知识管理的企业信息系统的构建

科学有效的知识管理、高效合理的企业信息化建设将有助于企业健康稳定持续发展。在分析知识管理、企业信息化建设的概念、外延与内涵的基础上,将知识管理的应用引入到企业信息系统的构建中,并对引入基于知识管理的企业信息系统的目的做了阐述。     

Fuzzy Intellectual Capital Index for Construction Firms

Construction firms are now operating in a new era. Gaining and sustaining competitive advantage in this era primarily depends on effective and efficient management of knowledge assets. This paper proposes a performance evaluation model called fuzzy intellectual capital index (FICI) that can guide construction business executives to effectively and efficiently manage their knowledge assets. FICI incorporates an intellectual capital performance measurement model with fuzzy set theory to adequately handle imprecision, vagueness, and uncertainty that prevail in this process. FICI uses the fuzzy-weighted average algorithm to compute the intellectual capital performance of architectural/engineering/construction (A/E/C) firms. It is an internal reporting model that can guide executives of A/E/C firms to evaluate their firm’s ability to achieve their strategic objectives and to pinpoint their firm’s strengths and weaknesses in order to neutralize threats and to exploit opportunities presented by today’s construction business environment. A real-world case study is presented to illustrate the implementation and utility of the proposed model. Implications for practitioners and directions for future research are discussed.     

Analysis of Trends in Construction Research: 1985–2002

This paper provides a historical perspective on construction research trends as reflected in the American Society of Civil Engineer’s Journal of Construction Engineering and Management (JCEM). The paper reports the results of an 18-year analysis of JCEM between 1985 and 2002. The analysis focused on such data as author information (affiliations and home countries), as well as the research topics of the technical papers. The paper summarizes the data extracted from the journal and use it to analyze construction research trends. Construction trends reveal that U.S. writers contributed the most papers by that there has been an increasing number of international submissions to the journal. The top research topical areas relate to scheduling, productivity, constructability, simulation, cost control, planning, safety, and computer systems as described in this paper show that research is increasing throughout the world and topics are changing as current needs change. However, there is a need to increase research collaboration between industry and academia, government and academia, and industry and government to advance the construction industry.     

中国南北稀土产业竞争力的比较及差异化发展策略

准确衡量南北稀土产业竞争力水平及差异是实现我国稀土产业科学发展的前提条件.文中基于修正的“钻石模型”对南北稀土产业竞争力进行了对比分析.研究发现,北方稀土产业在资源储量、企业战略和同业竞争、产业配合和产业集群、知识吸收和创新能力等方面具有优势,稀土产业竞争力强于南方稀土产业.研究结果表明:我国稀土产业发展应在“控量提质”上下功夫,以分类管理、政策引导实现产业结构向纵深发展;强调南北稀土产业差异,南方重在资源整合和人才培养,北方重在产业集群内涵建设和科技成果转化,做到有所侧重.      

Integrated Electronic Commerce Model for the Construction Industry

The construction industry has been relentlessly searching for technology solutions to enhance its productivity and efficiency. This paper presents an investigation that was conducted to obtain an overview of the current situation of electronic commerce applications using Internet and web-based technologies for the construction industry. A conceptual model named Integrated Electronic Commerce Model for the construction industry is proposed in this paper. Based on this model, construction project scheduling process and its related business activities at the industry and enterprise levels are analyzed to compare the interaction and integration of construction processes, in the electronic commerce environment versus those in the traditional environment.     

Management’s Perception of Key Performance Indicators for Construction

There is a great need in the construction industry for identifying a set of common indicators to be used by construction executive and project managers in measuring construction performance at the project level. The focus of this research was to collect management perceptions of the key performance indicators currently utilized in the construction industry. Both quantitative performance indicators and qualitative performance indicators are represented. A literature search was used to generate the initial set of perceived key performance indicators, which were administered to the construction industry via a survey. A statistical analysis of the collected survey responses provided information for the identification of a common set of perceived Key Performance Indicators (KPIs) by construction sector, management level, and experience level. Correlations were performed for both the quantitative and qualitative indicators to determine which type of indicator is used most extensively. Basic statistical analyses and frequency distributions provided evidence in support of some of the hypotheses of the research. The results of the survey data analysis support the hypothesis that KPIs vary according to management’s perspective. Further analysis displayed a substantial difference between construction executive and project management’s perceptions. However, six indicators were reported as being most useful by every segment of the construction industry involved in this study. The correlation between quantitative indicators and qualitative indicators proved to be inconclusive.