信息系统项目管理的知识管理实施及评价

在基于知识管理的信息系统项目管理模式前提下,结合信息系统项目管理中的知识管理实践,集中研究信息系统项目管理的知识管理实施和评价方法,以用于指导信息系统项目管理的知识管理成功实施,进而提高信息系统建设的成功率。     

基于知识管理的信息系统项目管理研究

以构建基于知识管理的信息系统项目管理模式为目的，提出了以知识管理为中心的信息系统项目管理领域模型、以知识管理为主导的信息系统项目管理过程模型、以知识为基础的信息系统项目管理组织发展层次模型以及以知识和知识管理为纽带的信息系统项目管理总体框架，用于指导信息系统项目管理实践。     

Adapting technology: effect of high-involvement HRM and organisational trust

This study is designed to empirically test a model of high-involvement human resource management (HIHRM), organisational trust, and technology adaptation grounded on social exchange theory in the context of the private banking sector. The proposed model intends to add to the understanding of the effect of HIHRM on technology adaptation via the mediating influence of organisational trust. Frontline employees were surveyed using a self-administered questionnaire. Results from partial least square-structural equation modelling suggest that there is a significant influence of HIHRM on technology adaptation. Organisational trust further mediates the relationship. Thus, this paper finds an answer to the ‘black box’ of human resource management (HRM) practices, explaining how HIHRM influences employees’ attitudes towards technology adaptation. The study can help management have a better understanding of the importance of employee involvement-oriented HRM in introducing and implementing a new technology through the integration of trust processes in the organisation.     

Information technology and the management of knowledge

The social sciences lack concepts and theories for an understanding of what new information technology is doing to our society. The article sketches the outlines of a broad historical and comparative approach to this issue: an anthropology of information technology. At the base is the idea ofexternalisation of knowledge as a historical process. Three main epochs are characterised by externalisation of knowledge through a) spoken language and a social organisation of specialists, b) writing and c) computer programming. The impact of expert systems on learning is also discussed.     

信息技术对管理沟通的影响

随着现代化企业管理制度的不断革新,企业的管理者逐渐对信息交流以及员工间的信息沟通给予了高度重视。在信息技术的高度发展下,管理者与员工间的沟通更为便捷、高效,达到的沟通效果也是更加令人满意。文中首先对信息技术及其重要性进行分析,然后,探索信息技术的不断改进对管理沟通的重要促进作用。     

Back to the future: from knowledge management to the management of information and data

This paper argues for a return to fundamentals and for a balanced assessment of the contribution that Information Technology can make as we enter the new millennium. It argues that the field of Information Systems should no longer be distracted from its natural locus of concern and competence, or claim more than it can actually achieve. More specifically, and as a case in point, we eschew IT-enabled Knowledge Management, both in theory and in practice. We view Knowledge Management as the most recent in a long line of fads and fashions embraced by the Information Systems community that have little to offer. Rather, we argue for a refocusing of our attention back on the management ofdata, since IT processes data-notinformation and certainly notknowledge. In so doing, we develop a model that provides a tentative means of distinguishing between the terms. This model also forms the basis for on-going empirical research designed to test the efficacy of our argument in a number of case companies currently implementing ERP and Knowledge Management Systems.     

Knowledge-sharing motivations affecting R&D employees' acceptance of electronic knowledge repository

Why would R&D employees be willing to use an electronic knowledge repository (EKR) for knowledge-sharing? This study integrates a technology acceptance model (TAM) to investigate the influence of extrinsic and intrinsic motivations on R&D employees' acceptance of an EKR for knowledge-sharing. Empirical data were collected through a survey, which gathered data from 225 employees working in 10 organisations in Taiwan. The results indicated that (1) reputation and reciprocity were found to be two important antecedents to perceived usefulness and perceived ease of use; (2) altruism was also found to be an important antecedent to perceived ease of use; (3) reputation was the most influential factor of perceived usefulness, and another influential factor of perceived usefulness was reciprocity. Three knowledge-sharing motivations that significantly affect the perceived ease of use were listed as reciprocity, altruism, and reputation, according to the relative importance; (4) altruism plays an important role in explaining the EKR usage intentions for knowledge-sharing both directly and indirectly; and (5) the results were consistent with the propositions of TAM. This study contributes theoretically and empirically to the body of EKR usage research and also has practical implications.     

信息系统项目管理及其知识管理的现状调查、分析与对策

通过调查研究信息系统项目管理存在的问题以及知识管理在信息系统项目管理中的地位,明确知识管理是信息系统项目管理的重要内容,进而从做好知识管理入手更好地进行信息系统项目管理。在对调查结果分析后,提出了基于知识管理的信息系统项目管理模式及信息系统项目管理中的知识管理实施框架。     

电子信息技术在企业安全管理中的应用

电子信息技术的迅猛发展,为信息流通带来了极大便利。电子信息技术以其方便、快捷的特点,已深入到企业管理的各个方面。但就目前的情况来看,电子信息技术的高速发展为企业信息安全管理带来了一些困难。基于此,本文以企业信息安全管理存在的问题为切入点,对电子信息枝术在企业安全管理中的应用进行了深入探讨,以期为强化我国企业信息安全管理提供一些参考和借鉴。     

试析信息技术在学校档案管理中的应用

研究信息技术在学校档案管理中的应用具有极大的现实意义.传统学校档案管理方式存在诸多不足,主要表现在工作效率低、保密性差、档案检索和维护难度较大等方面.现代化学校档案管理系统既有数据处理速度快、容量大、检索方便等优点,也具有相关法律不健全、档案易改等不足.实现学校档案管理工作的信息化要作到：提高档案管理的标准化水平,做好学校档案数据库的建设工作,加强办公自动化建设,学校档案管理工作人员要具备优良的素质.     

Assessing the suitability of process and information technology in supporting tacit knowledge transfer

The transfer of tacit knowledge, one of the most important issues in the knowledge sharing context, needs a multi-dimensional perception in its process. Information technology's (IT) supporting role has already been addressed in the process of tacit knowledge transfer. However, IT has its own characteristics, and in turn, may have dissimilar support suitability. On the basis of the knowledge transfer process proposed by Garavelli et al. (Garavelli, C., Gorgoglione, M., Scozzi, B., 2002. Managing knowledge transfer by knowledge technologies. Technovation 22, 269–279), this study conducts an assessment using the analytic hierarchy process (AHP) technique to disclose (1) importance rank of transfer stages for the transfer efficacy and (2) the support suitability of IT types for the transfer stages. The assessment hierarchy has three levels, which are the goal, process and support levels. According to the 21 domain scholars and specialists' assessment analysis, the main results suggest that (1) for goal level, both the knowledge provider's and receiver's cognitive system are of more importance, (2) for process level, database techniques and information system applications obtain the higher importance in supporting the provider's cognitive system and externalisation, and (3) software tools and information system applications are more likely to support the receiver's cognitive system and interpretation. Discussion and implications are also addressed.     

计算机信息技术的应用初探

近几年的数字科技发展的非常快,计算机更是走进行千家万户,人们的生活越来越离不开它,计算机信息为适合社会的不断发展,技术的发展也成为当前科技的发展重心,而且由于社会的需求,也为计算机技术发展提供了一个广大的空间.在此文中,主要对计算机信息向哪个方向发展,以及其在现实中的应用做了系统的研究和分析.     

知识管理在化工企业中的应用

知识已成为企业重要的生产投入要素，知识管理能将企业战略、信息系统和企业核心能力知识有机结合起来，而成为新的研究热点。当前国际管理信息发展的三个趋势是：从信息管理走向知识管理，从信息资源开发走向知识资源开发，由C／S(Client／Server)结构走向B／S(Browser／Server)结构。企业实施知识管理是当前现代管理的发展方向。该文分析了化工企业实施知识管理的必要性，介绍了知识管理的基本概念，提出了知识管理系统的分层框架，以及企业实施知识管理的原则和步骤。     

Virtual worlds as knowledge management platform – a practice‐perspective

Virtual worlds, as electronic environments where individuals can interact in a realistic manner in form of avatars, are increasingly used by gamers, consumers and employees. Therefore, they provide opportunities for reinventing business processes. Especially, effective knowledge management (KM) requires the use of appropriate information and communication technology (ICT) as well as social interaction. Emerging virtual worlds enable new ways to support knowledge and knowing processes because these virtual environments consider social aspects that are necessary for knowledge creating and knowledge sharing processes. Thus, collaboration in virtual worlds resembles real‐life activities. In this paper, we shed light on the use of Second Life (SL) as a KM platform in a real‐life setting. To explore the potential and current usage of virtual worlds for knowledge and knowing activities, we conducted a qualitative study at IBM. We interviewed IBM employees belonging to a special workgroup called ‘Web 2.0/virtual worlds’ in order to gain experience in generating and exchanging knowledge by virtually collaborating and interacting. Our results show that virtual worlds – if they are able to overcome problems like platform stability, user interface or security issues – bear the potential to serve as a KM platform. They facilitate global and simultaneous interaction, create a common context for collaboration, combine different tools for communication and enhance knowledge and knowing processes.     

计算机信息管理技术在网络安全中的应用

如今,计算机网络已成为人们生活的重要技术基础工具。随着计算机网络的快速发展,相关企业需要在计算机网络安全方面取得更大的发展,为人们使用计算机网络构建积极、有效的环境,避免由于网络安全威胁造成的损失和影响,同时也引导社会层面正确认知和运用网络。     

操作风险管理视角下的商业银行信息科技风险管理研究

现代商业银行对信息科技的高度依赖,使信息科技风险越来越成为银行风险管理的重要内容.本文利用操作风险管理的框架和工具,对信息科技风险的识别、计量、监测和控制等进行研究.本文认为在信息安全管理的基础上,利用操作风险管理的方法,有助于从全面风险管理的角度对信息科技风险进行有效管理.     

纸箱业大规模定制的集成信息管理系统开发

对大规模定制生产的产品设计业务流程及其集成信息管理技术进行了研究,提出一个面向大规模定制生产的集成信息管理系统框架。根据该系统框架以及瓦楞纸箱制造行业企业管理的实际需求,综合运用所研究的大规模定制生产的产品设计技术,构建了面向瓦楞纸箱制造行业大规模定制的集成信息管理系统。     

知识管理研究

通过对知识管理内容、过程、人和技术等方面的研究，提出今后知识管理研究在这些方面的重点。     

Toward more effective management of information technology benefits

A critical issue facing senior executives is how to improve the return on their information technology (IT) investments. The results of numerous studies are inconclusive as they have failed to show conclusively that IT investments produce expected payoffs. The purpose of this paper is to offer an explanation for the perceived lack of IT payoff and show how managers can improve the return on their IT investments. We argue that IT can provide significant benefits, but in many cases these benefits are not captured by the firm that made the investment. Instead, a large portion of the benefits are reaped by a variety of participants or stakeholders. The implications of this for managers is that they need to view IT payoff as a portfolio of benefits across many stakeholders. They must also understand and manage the distribution of the benefits within the portfolio to assure that benefits are transferred to the bottom line. The paper offers a framework for analyzing the nature and distribution of IT benefits among various stakeholder groups and concludes with a set of guidelines for measuring and managing these benefits.