Relation of CIO background,IT infrastructure,and economic performance

The literature of the past three decades has not provided a consistent picture of payback for IT investment. Firm strategies and infrastructure play a part in determining return on investment and, in recent years, chief information officer (CIO) characteristics have been cited as essential factors in ensuring economic returns for IT investment. In our study we related CIO background and attitude toward IT investment to the objective measures of a firm's performance. The financial measures tended to be higher when the CIO was from IT rather than general management, however, an IT manager in a firm that had a strategic orientation to IT rather than a utilitarian one was more likely to have higher financial performance. Thus, although a CIO should have a technological background, the CIO who has a strategic rather than utilitarian orientation is more likely to help in forming a highly profitable company.     

Unpacking the effect of IT capability on the performance of export-focused SMEs: a report from China

Abstract.  Export-focused small and medium-sized enterprises (SMEs) in China face a number of barriers to success, two primary ones being the liability of foreignness and resource scarcity. In order to transcend these challenges and be able to survive/prosper in the hypercompetitive international market, where players include large resourceful multinational organizations with experience in varied national contexts, these firms need to develop different organizational capabilities. In this paper, we specifically examine the role of a key organizational capability – information technology (IT) capability – and its different dimensions, in determining performance of export-focused SMEs in China. Our study reveals that IT capability has a positive impact on such firms' performance. This finding indicates the need for their owners/managers to invest in IT capability. Further, the study also highlights specific sub-dimensions of IT capability that export-focused Chinese SMEs should (or should not) develop, so as to derive maximum performance-related gains for the minimum amount spent on IT.     

IT capabilities and firm performance: A contingency analysis of the role of industry and IT capability type

Previous empirical studies examining the relationship between IT capability and accounting-based measures of firm performance reported mixed results. We argued that prior work has relied on aggregate overall measures of the firm's IT capability, ignoring the specific type and nature of IT capability; and also has not fully considered important environmental conditions that influence the relationship. Drawing on a resource-based view, we advanced a contingency perspective and proposed that IT capabilities’ impact on firm resources was contingent on the “fit” between the type of IT capability/resource a firm possesses and the demands of the industry in which it competes. Specifically, using publicly available rankings as proxies for two types of IT capabilities (internally and externally focused), we empirically examined the degree to which three industry characteristics (dynamism, munificence, and complexity) influenced the impact of each type of IT capability on measures of financial performance. After controlling for prior performance, we found there was general support for the posited contingency model. The implications of these findings are also discussed.     

The role of IT application orchestration capability in improving agility and performance

This paper investigates how IT application orchestration – a dynamic capability encapsulating a firm’s ability to refresh its application portfolio through a process of building, buying, and retiring IT applications – impacts firm performance. We propose a conceptual model in which the effect of IT application orchestration on firm performance is mediated by process agility. We further propose that a firm’s strategic orientation moderates the effect of IT application orchestration capability on process agility. Analysis of data from an international survey of IT executives supports our proposed hypotheses. This research contributes to the emergent literature on dynamic capabilities by proposing and testing a theory of how IT application orchestration capability affects agility and firm performance.     

IT capability and organizational performance: the roles of business process agility and environmental factors

The business value of information technology (IT) has been one of the top concerns of both practitioners and scholars for decades. Numerous studies have documented the positive effects of IT capability on organizational performance but our knowledge of the processes through which such gains are achieved remains limited due to a lack of focus on the business environment. Such a linkage therefore remains the subject of debate in the information systems literature. In this study, we fill this gap by investigating the mediating role of business process agility and the moderating roles of environmental factors. On the basis of matched survey data obtained from 214 IT and business executives from manufacturing firms in China, our analyses show that even though firm-wide IT capability presents the characteristics of rarity, appropriability, non-reproducibility, and non-substitutability, its impact on organizational performance is fully mediated by business process agility. Our results also show that the impact of the environment is multifaceted and nuanced. In particular, environmental hostility weakens the effect of IT capability on business process agility, while environmental complexity strengthens it. The theoretical and practical implications of this study, and its limitations, are also discussed.     

The changing role of the CIO: why IT still matters

A group of CIOs dispute the view that "spend less, do not lead, manage risk" is becoming the new IT mantra.     

虚拟化技术对IT管理的影响和应对策略

分析了虚拟化技术为企业IT管理带来的影响和企业IT虚拟化过程中面临的主要风险.将PDCA的方法运用于IT资源的虚拟化过程,提出了实施IT虚拟化过程的5个步骤,以降低执行风险.     

The assessment of IT capability

Abstract  The 1988 Educational Reform Act established in England and Wales a National Curriculum which sets out in statute assessment objectives and teaching programmes for a range of subjects. IT plays an important part in this Curriculum, and is intended to permeate it in a natural way. Since IT has its own objectives-relating to what is termed IT capability-this raises particular problems of cross-curricular, context-led assessment, which this paper explores. In doing so, the paper sets up a model of pupil progression for IT capability development, which provides a theoretical basis to the practical problems of assessment.     

The value of the CIO in the top management team on performance in the case of information security breaches

This study investigates whether presence of a CIO in the top management team (TMT) is an important indicator for better management of information, especially when an organization is involved in an information security breach incident. Using Upper Echelons Theory, our study relates the status of the CIO in an organization to organizational performance in the case of information security breaches using Tobin’s q. We argue that when an organization experiences an information security breach, the organization that has the CIO in the TMT can recover any damages or losses from the security breach incident quicker than the organization that does not. We categorize security breach incidents using the confidentiality, integrity, and availability (CIA) triad (Solomon and Chapple 2005), and conclude that having the CIO in the TMT has a significant positive impact on firm performance in the aftermath of security breach incidents. However, the degree of impact on performance varies, depending on the type of security breach.     

CIO influence behaviors: the impact of technical background

In their roles as senior managers, Chief Information Officers (CIOs) are often responsible for the initiation and implementation of information systems (ISs) that are vital to the success, and even survival of the firm. In so doing, CIOs must exercise influence successfully in order to attain these objectives. This study reports a two-phase investigation of CIO influence behaviors, with particular emphasis on the relationship between the CIO’s technical background and his or her use of influence. In the first phase, interviews were conducted with CIOs and their peers to assist in the development of testable hypotheses. Phase two involved the analysis of 69 matched pair surveys and tests of the relationships between CIOs’ technical backgrounds and seven CIO influence behaviors, as posited by socialization theory. The second phase’s results were not supportive of socialization theory. A modified version of Holland’s theory of vocational choice suggests a plausible explanation for the results. The findings challenge the popular assumption that CIOs with greater technical backgrounds are unable to successfully influence other top executives.     

Artificial intelligence capability: Conceptualization,measurement calibration,and empirical study on its impact on organizational creativity and firm performance

Artificial intelligence (AI) has been heralded by many as the next source of business value. Grounded on the resource-based theory of the firm and on recent work on AI at the organizational context, this study (1) identifies the AI-specific resources that jointly create an AI capability and provides a definition, (2) develops an instrument to capture the AI capability of the firms, and (3) examines the relationship between an AI capability and organizational creativity and performance. Findings empirically support the suggested theoretical framework and corresponding instrument and provide evidence that an AI capability results in increased organizational creativity and performance.     

Measuring the impact of IT on learning

Abstract This paper considers the impact of Information Technology on children's learning in schools with particular reference to the ImpacT report and the Plait report. The difficulties of evaluating the effectiveness of? are discussed as are some of the explanations given for the insignificant impact of IT in the two studies. In conclusion it is argued that the framework for evaluating the impact of Information Technology needs to consider the aims of the teacher, the principles of the software and an interpretation of what went on in the classroom.     

Student IT capability within a school-based primary ITT course

Abstract This study reports on a comparative survey of primary student teachers' use of IT in schools. Groups on a similar course but with different amounts of school placement were compared. Their changing attitudes and perceived competencies were identified. The level of support available in schools was also investigated. Whilst the support available in schools was usually limited by lack of equipment and teacher expertise, students on the more school-based course were found to gain more experience of IT in schools and were more likely to have used a range of IT applications. The level of use of IT in schools is found to have a significant impact on students' confidence and attitudes towards IT. However, wide variation in students' experience is identified and strategies for overcoming this continuing problem are suggested.     

On the impact of serializing contention management on STM performance

Transactional memory (TM) is an emerging concurrent programming abstraction. Numerous software-based transactional memory (STM) implementations have been developed in recent years. STM implementations must guarantee transaction atomicity and isolation. In order to ensure progress, an STM implementation must resolve transaction collisions by consulting a contention manager (CM).     

Strategic context and patterns of IT infrastructure capability

The importance of a firm's information technology (IT) infrastructure capability is increasingly recognised as critical to firm competitiveness. Infrastructure is particularly important for firms in industries going through dynamic change, for firms reengineering their business processes and for those with multiple business units or extensive international or geographically dispersed operations. However, the notion of IT infrastructure is still evolving and there has been little empirically based research on the patterns of IT infrastructure capability across firms.We develop the concept of IT infrastructure capability through identification of IT infrastructure services and measurement of reach and range in large, multi-business unit firms. Using empirical case research, we examine the patterns of IT infrastructure capability in 26 firms with diverse strategic contexts, including different industry bases, level of marketplace volatility, extent of business unit synergies and the nature of firm strategy formation processes. Data collection was based on a combination of quantitative and qualitative methods with multiple participants.More extensive IT infrastructure capability is defined as a combination of more IT infrastructure services and more reach and range. More extensive IT infrastructure capability was found in firms where: (i) products changed quickly; (ii) attempts were made to identify and capture synergies across business units; (iii) there was greater integration of information and IT needs as part of planning processes; and (iv) there was greater emphasis on tracking the implementation of long term strategy. These findings have implications for both business and technology managers particularly in regard to how firms link strategy and IT infrastructure formation processes.     

IT centrality,IT management model,and contribution of the IT function to organizational performance: A study in Canadian hospitals

The characterization of the IT function in organizations represents a central topic of investigation in the information systems field. The main purpose of this study was to predict the contribution of the IT function to organizational performance by focusing on the centrality of IT and the IT management profile as primary determinants. A cross-sectional survey of CIOs working in Canadian hospitals reveals that IT centrality positively influences the strategic orientation of the IT management model. In turn, the stronger the strategic orientation of the IT management model in place, the greater is the IT function’s contribution to organizational performance.     

The impact of the frequency of usage of IT artifacts on predevelopment performance in the NPD process

Responses from 152 managers from a wide range of industries were used to test a conceptual model examining the influence of information technology (IT) and non-IT resources on IT capabilities and their subsequent effects on predevelopment stage outcomes. It was found that the resources of IT infrastructure, IT embeddedness, firm's outward focus, and competitive intensity have varied effects on the frequency of usage of general-purpose and collaborative IT artifacts. Firms with higher levels of usage of collaborative artifacts in their NPD process have improved predevelopment stage performance, including the number of generated concepts and prototypes, and more efficient new product development (NPD) team collaboration.