Integrated sustainability assessment for chemical processes

Policies on sustainable development have resulted in the wide concern about economic, safety, and environmental-friendly chemical production. This work focuses on the development of a holistic methodology that enables the evaluation and comparison of process sustainability in an integrated system. This methodology is proposed based on material and energy flows, process parameters, and process configuration. It uses a set of criteria, including inherent safety, potential environmental impact, and economic aspects. These criteria as the basis for determining the integrated index can be used to perform sustainability assessment for process alternatives under investigation. The multi-criteria decision analysis procedure is presented to conduct the integrated assessment based on qualitative and quantitative analysis. As a case study, ethanol production process, i.e., ethylene-derived feedstock process (A1) and straw cellulose-derived feedstock process (A2) are used to illustrate the proposed methodology. Results showed that A1 had advantage over A2 for the economic aspect while A2 had better performance in the environmental and safety aspects. A2 is the prior option from the point of view of comprehensive evaluation.     

Investing in lean manufacturing practices: an environmental and operational perspective

Lean manufacturing practices (LMPs) and corporate environmental sustainability are becoming inextricably linked. Throughout the lean and green debate, many organisations have recognised that LMPs have implications for their sustainable development and competitive positioning. Not only LMPs are complex on their own, but when perceived from an environmental sustainability perspective, the decision to implement an LMP can become even more intricate. Although general tools exist, the lack of effective decision-making tools to help in the implementation of LMPs with an environmental sustainability dimension is palpable. Thus, this study tackles the aforementioned decision problem by incorporating environmental and operational performance outcome expectations as these expectations are viewed in light of the ease of implementation of various LMPs. A novel multi-criteria decision-making (MCDM) model for evaluation of LMPs is developed in this respect. The model integrates a three-parameter interval grey number with rough set theory and the TODIM method. The model is run using empirical data from six manufacturing organisations. The findings facilitate the identification of a ‘locus of investments’ for a better selection of LMPs. The robustness of the decision support model developed is assessed through sensitivity analysis.     

Evaluation,ranking and selection of R&D projects by multiple experts: an evidential reasoning rule based approach

As a typical multi-criteria group decision making (MCGDM) problem, research and development (R&D) project selection involves multiple decision criteria which are formulated by different frames of discernment, and multiple experts who are associated with different weights and reliabilities. The evidential reasoning (ER) rule is a rational and rigorous approach to deal with such MCGDM problems and can generate comprehensive distributed evaluation outcomes for each R&D project. In this paper, an ER rule based model taking into consideration experts’ weights and reliabilities is proposed for R&D project selection. In the proposed approach, a utility based information transformation technique is applied to handle qualitative evaluation criteria with different evaluation grades, and both adaptive weights of criteria and utilities assigned to evaluation grades are introduced to the ER rule based model. A nonlinear optimisation model is developed for the training of weights and utilities. A case study with the National Science Foundation of China is conducted to demonstrate how the proposed method can be used to support R&D project selection. Validation data show that the evaluation results become more reliable and consistent with reality by using the trained weights and utilities from historical data.     

A fuzzy goal programming approach for green supply chain optimisation under activity-based costing and performance evaluation with a value-chain structure

Supply chain operation with sustainable consideration has become an increasingly important issue in recent years. However, the decision framework with integrated costing and performance evaluation for green supply chain (GSC) has not been well developed so far in the literature. For this reason, this paper is aimed to propose a fuzzy goal programming (FGP) approach that integrates activity-based costing (ABC) and performance evaluation in a value-chain structure for optimal GSC supplier selection and flow allocation. The FGP approach is particularly suitable for such a decision model which includes flexible goals, financial and non-financial measures, quantitative and qualitative methods, multi-layer structure, multiple criteria, multiple objectives, and multiple strategies. An activity-based example of structural GSC with relevant costs and performances is presented for computing the composite performance indices of the GSC suppliers. A green supply chain of a mobile phone is used as an illustrative case. Several objective structures and their results are compared. The sensitivity analyses show that pure maximisation of financial profit can achieve the highest profit level, which also has the largest Euclidean distance to the multiple aspiration goals. In order to determine the final objective structure, an analytic hierarchy process (AHP) is used. This paper provides a new approach to assess and control a complex GSC based on value-chain activities, and obtain a more precise solution. The establishment of this GSC model not only helps decision-makers to monitor GSC comprehensive performance but also can facilitate further improvement and development of GSC management.     

A framework for defining both qualitative and quantitative supplier selection criteria considering the buyer–supplier integration strategies

Previous research has reported that the decision criteria used to evaluate suppliers differ by product category. This paper presents a framework for defining the supplier selection criteria by investigating possible quantitative and qualitative criteria reported by earlier studies according to the levels of buyer–supplier relationship, the company's competitive situation and its corporate strategies, rather than investigating these criteria in respect of product category. The solution proposed in this study not only assists decision makers to define selection criteria, but also supports determining the buyer–supplier integration level. An actual case in Audio Electronics, a Turkish electronics business, demonstrates the feasibility of applying the proposed framework in practice.     

A novel hybrid multiple criteria decision making model for material selection with target-based criteria

In engineering design, the decision to select an optimal material for a particular product is a problem requiring multi-criteria decision analysis that involves both qualitative and quantitative factors. The evaluation of alternative materials may be based on imprecise information or uncertain data. Furthermore, there can be significant dependence and feedbacks between the different criteria for material selection. However, most existing decision approaches cannot capture these complex interrelationships. In response, this paper proposes a general framework for evaluating and selecting the best material for a given application. A novel hybrid multiple criteria decision making (MCDM) model combining DEMATEL-based ANP (DANP) and modified VIKOR is used to solve the material selection problems of multiple dimensions and criteria that are interdependent. Moreover, target-based criteria as well as cost and benefit criteria can be addressed simultaneously in the proposed model. Finally, an empirical case concerning the bush material selection for a split journal bearing is presented to illustrate the potential of the new model. The results show that the proposed method for material selection is effective and provides meaningful implications for designers and engineers to refer.     

A four-phase AHP–QFD approach for supplier assessment: a sustainability perspective

Recently, companies have become increasingly aware of the need to evaluate suppliers from a sustainability perspective. Introducing the triple bottom line (economic, social, and environmental performance) into supplier assessment and selection decisions embeds a new set of trade-offs, complicating the decision-making process. Although many tools have been developed to help purchasing managers make more effective decisions, decision support tools, and methodologies which integrate sustainability (triple bottom line) into supplier assessment and selection are still sparse in the literature. Moreover, most approaches have not taken into consideration the impact of business objectives and requirements of company stakeholders on the supplier evaluation criteria. To help advance this area of research and further integrate sustainability into the supplier selection modelling area, we develop an integrated analytical approach, combining Analytical Hierarchy Process (AHP) with Quality Function Deployment (QFD), to enable the ‘voice’ of company stakeholders in the process. Drawing on the sustainable purchasing strategy development process, our AHP–QFD approach comprises four hierarchical phases: linking customer requirements with the company's sustainability strategy, determining the sustainable purchasing competitive priority, developing sustainable supplier assessment criteria, and lastly assessing the suppliers. An illustrative example is provided to demonstrate the application of the proposed approach.     

A methodological framework for the triple bottom line accounting and management of industry enterprises

Since the 1970s the purpose of the environmental protection campaign has been to try to halt the gradual deterioration of our natural habitat. Reactive and pro-active strategies were developed to incorporate environmental and social concerns into economic development beyond regulatory compliance. In this research, we present a methodology to support the new era of sustainable development for all the three areas, which implements the triple bottom line (TBL) accounting mechanism by using quantitative models. A broad TBL framework is developed to track and categorize sustainability information at the corporate level through a sustainability index system. A ‘sustainability optimization’ model incorporates environmental and social costs and values into economic activities to support the decisions of the management. This methodology can help decision makers to make ‘green’ plans, and provide strategic directions for future development.     

Intelligent automation implementation and corporate sustainability performance: The enabling role of corporate social responsibility strategy

Although Intelligent Automation (IA) represents the future of business automation, the organizational implementation and sustainability performance of this emerging technological innovation is vastly understudied. Understanding the implications of IA for sustainability is critical since leveraging these technologies shapes operations and policies that can promote sustainable digitalization and automation practices. We study how firms' technological, organizational, environmental, and human resource contexts impact IA implementation. The study further explains how IA may associate with the firm's triple bottom line while accounting for the moderating role of corporate social responsibility strategy. The study surveyed 207 multinational firms in 2022 and used partial least square-structural equation modeling to test the hypothesized relationships. Results showed that IA implementation is mainly determined by the characteristics of the firm's internal environment, such as absorptive capacity, employee socio-behavioral concerns, and social capital competency. IA may offer valuable opportunities for boosting the firm's economic and environmental sustainability performance. Nonetheless, IA is a double-edged sword for social sustainability, harming social values in implementing firms with informal corporate social sustainability strategies. Conversely, firms with formal corporate social sustainability strategy have a significantly higher opportunity to transform the value of IA into social sustainability performance. Findings are expected to assist managers and decision-makers with streamlining an impartial and sustainable transition of organizations toward automation.     

Sustainable disassembly line balancing model based on triple bottom line

End of life (EOL) phase of a product is receiving more attention due to increase in environmental concerns, and many studies have been conducted for value creation in EOL, focusing on concepts as remanufacturing, reuse and recycling in sustainable production manner. This study especially focuses on one of global problem, e-waste. To minimise the amount of wastes and maximise recovered materials from EOL, disassembly is one of the most important concept, associated with reuse, and balancing disassembly line in an optimal way is essential for organisations. In disassembly line balancing (DLB), not only precedence of tasks, but also risk criteria related to environment and human safety should be considered for sustainability. The aim of this study is to propose a model based on triple bottom line (TBL) dimensions, i.e. human safety, environmental safety and business criteria. To achieve sustainability in DLB, and for risk assessment in sustainable DLB, it had been decided to use a multi-criteria method, i.e. TODIM, acronym in Portuguese of ‘Tomada de Decisão Iterativa Multicritério’. The proposed model included 22 disassembly criteria categorised under TBL dimensions, which are derived from the literature. Implementation of the study was conducted for computer disassembly processes, and as a result of the study approximately 12% an improvement in cycle time was succeeded. In the long run, the integration of sustainability in disassembly operations may contribute to the competitive advantage of the company in terms of differentiation and corporate image by achieving business, environment and human targets simultaneously.     

Provident decision making by considering dynamic and fuzzy environment for FMS evaluation

When evaluating complexity, cost and risk increase, it is difficult to make a proper decision. In such situations it is necessary to develop a model which simulates a decision maker's mind and consider both a dynamic and a fuzzy environment. In this study future oriented indices are presented which enable us to consider the effect of future changes in the index value during the decision making process. These future oriented indices are named provident indices. Also in this study to effectively integrate these multiple criteria into the decision making process, based on the analysis of the decision situation in such assessments, a suitable concept is selected. This method is based on the preference ranking organisation method for enrichment evaluations (PROMETHEE) which brings together flexibility and simplicity for the user and is therefore chosen for the enhancement towards the evaluation of fuzzy data on preferences, scores and weights. The model developed to investigate these impacts cannot perfectly reproduce all the events of the real system, but it can consider a fair number of elements of variability, which should be identified and analysed by considering present conditions and prediction about criteria values in future periods. Such a model may provide solutions with a high degree of robustness and reliability, comparable with those obtained by direct experimentation, but with a low computational cost. The uniqueness of this paper lies in two important areas: first, the incorporation of variability fuzzy and provident measures in the performance of alternatives into the decision making process; and second, is in the application of fuzzy PROMETHEE that provides the decision maker with effective alternative choices by identifying significant differences among alternatives and appropriate choices through considered future periods, and presents graphic aids for better interpretation of results. A comprehensive numerical example of a flexible manufacturing system (FMS) is provided to illustrate the results of the analysis. In a real-world manufacturing environment, the dynamics of an FMS and its stochastic characteristics require a specific approach for evaluation. This paper specifically focuses on FMSs due to the complexities involved in their proper evaluation that include factors such as high operational and managerial expertise in system implementation phases, high costs and risks. Due to these, evaluation, justification, and implementation of an FMS have been areas of major concern and importance for practitioners and researchers. In this case, various strategic, economic and operational criteria that envelop quantitative, qualitative, tangible, and intangible factors are considered.     

Social sustainable supplier evaluation and selection: a group decision-support approach

Organisational and managerial decisions are influenced by corporate sustainability pressures. Organisations need to consider economic, environmental and social sustainability dimensions in their decisions to become sustainable. Supply chain decisions play a distinct and critical role in organisational good and service outputs sustainability. Sustainable supplier selection influences the supply chain sustainability allowing many organisations to build competitive advantage. Within this context, the social sustainability dimension has received relatively minor investigation; with emphasis typically on economic and environmental sustainability. Neglecting social sustainability can have serious repercussions for organisational supply chains. This study proposes a social sustainability attribute decision framework to evaluate and select socially sustainable suppliers. A grey-based multi-criteria decision-support tool composed of the ‘best-worst method’ (BWM) and TODIM (TOmada de Decisão Interativa e Multicritério – in Portuguese ‘Interactive and Multicriteria Decision Making’) is introduced. A grey-BWM approach is used to determine social sustainability attribute weights, and a grey-TODIM method is utilised to rank suppliers. This process is completed in a group decision setting. A case study of an Iranian manufacturing company is used to exemplify the applicability and suitability of the proposed social sustainability decision framework. Managerial implications, limitations, and future research directions are introduced after the application of the model.     

Development of decision support system for sustainability evaluation: a case study

The industries have created threat to the present environment through their manufacturing methods. Moreover, the excessive utilization of natural resources have led to scarcity and triggered danger for the future generations. So there exists a vital need for the modern companies to renovate their manufacturing technologies. Thus, a new concept of manufacturing process known as sustainable manufacturing has been introduced and it gained great importance in the present scenario. Sustainable manufacturing means the production of goods in such a way that it utilizes minimum natural resources and produces safer, cleaner, and environment-friendly products at an affordable cost. The purpose of this article is to assess the sustainability level of a manufacturing organization taking into consideration various factors needed for insuring sustainability. During the course of this research, a sustainability model was developed using fuzzy logic and the sustainability index was calculated. Manual calculation of sustainability index consumes more time and it is mistake prone. So, in order to avoid such inadequacies, a computer-based decision support system was developed designated as fuzzy-logic-based sustainability evaluation decision support system. The system calculates the fuzzy logic sustainability index, Euclidean distance, and fuzzy performance importance index. This model will help the companies to analyze various aspects of sustainability within their organization and work toward further improvement of it.     

Global supplier selection: a fuzzy-AHP approach

Global supplier selection has a critical effect on the competitiveness of the entire supply chain network. Research results indicate that the supplier selection process appears to be the most significant variable in deciding the success of the supply chain. It helps in achieving high quality products at lower cost with higher customer satisfaction. Apart from the common criteria such as cost and quality, this paper also discusses some of the important decision variables which can play a critical role in case of the international sourcing. The importance of the political-economic situation, geographical location, infrastructure, financial background, performance history, risk factors, etc., have also been pointed out in particularly in the case of global supplier selection. Supplier selection problem related to the global sourcing is more complex than the general domestic sourcing and as a result it needs more critical analysis, which could not be found properly in past available literatures. This paper discusses the fuzzy based Analytic Hierarchy Process (fuzzy-AHP) to efficiently tackle both quantitative and qualitative decision factors involved in selection of global supplier in current business scenario. The fuzzy-AHP is an efficient tool to tackle the fuzziness of the data involved in deciding the preferences of the different decision variables involved in the process of global supplier selection. The triangular fuzzy numbers are used to transform the linguistic comparison of the different decision criteria, sub-criteria and performance of the alternative suppliers. The pairwise comparison matrices help in deciding the synthetic extent value of each comparison and finally, the priority weights of one alternative over another are decided in this paper. An example from a manufacturing industry searching for the global supplier for a critical component is used to demonstrate the effective implementation procedure of proposed fuzzy-AHP technique. The proposed model can provide the guidelines and directions for the decision makers to effectively select their global suppliers in the current competitive business scenario.     

Incorporating sustainability in decision-making for medical device development

The development and commercialization of contemporary medical devices are inherently multidisciplinary. Consequently, they have to undergo a stringent regulatory compliance procedure in conformity with an ever increasingly fierce and competitive business environment. Throughout the product life cycle, medical devices would significantly consume renewable as well as non-renewable resources and as a result exert a substantial social, economic and environmental impact(s). Sustainability from an overall perspective in terms of social, economic and environmental domains is crucial for decision-making during product development; nevertheless they have rarely been incorporated simultaneously. Both public and private institutions only focused towards economic and environmental sustainability without acknowledging the critical role of social sustainability that needs to be addressed concurrently so as to uphold the other two. Accordingly, it is imperative to consider the criteria of the aforementioned domains of sustainability in the initial phases of product development. The proposed conceptual multifaceted framework comprehensively explores a broader scope of sustainable product development, mainly from the pragmatic standpoint of systems engineering in comparison to the contemporary evaluation and development approaches. The underpinnings of the proposed framework encompass the critical role of a MultiCriteria Hierarchical Model (MCHM), which is in fact an extensive revision of the analytical hierarchy process decision making model. The MCHM mainly functions across the idea screening phase (Stage 2) up to the business and feasibility analysis phase (Stage 4). Moreover, unlike its predecessors, the MultiCriteria Hierarchical Model is less dependent upon numerical scores allotted by expert opinion and apparently broader in its scope of application. Furthermore, the proposed framework elucidates the active participation of the MCHM in product design and development by conjoining with an artificial intelligence based computer system known as expert systems. The principal objective of the proposed conceptual framework is to deliver a thorough assessment and a feasible roadmap for the development of sustainable medical devices.     

Social aspect of sustainable packaging

Sustainability is one of the ‘buzz’ words that is highly discussed in the area of packaging nowadays. For many product manufacturing business, incorporation of sustainability principles into their business practice can only be visualized by others in the end product through packaging. Besides the criteria, underlying concepts and principles, most discussions towards achieving goals for sustainable packaging are focused on details of models and practices adopted by the industry, and the effectiveness and practicality of these practices in balancing the economic profits and environmental benefits. While the economic and environmental bases of packaging sustainability have been examined and discussed in great detail, the same is not true of social consideration. Although the success of sustainable packaging development actually relies on both technological development and social considerations, many of the social aspects of sustainable packaging are often overlooked. Although many companies have been putting the efforts and initiatives to elevate sustainability from an abstract goal into an immediate priority, relatively little is known about the consumers' insights of packaging sustainability. Recognizing the consumers as the final arbiter of the success of sustainable packaging, this paper will explore consumers' perceptions on the sustainable packaging concept, their perceptions of the impact to the environment and discuss factors that drive consumers' preferences and purchase decision. Discussion and information gathered in this paper is aimed to stimulate understanding on the importance of the social dimension of packaging sustainability and its role in supporting the efforts to improve sustainability practice. Copyright © 2010 John Wiley & Sons, Ltd.     

How to shift 100,000 products toward sustainability: creating a sustainable assortment at Haberkorn

Haberkorn is Austria’s biggest industrial wholesaler with ~1,000 employees and an annual turnover of about 260 Mill €. The range of goods consists of about 100,000 articles. Their goal: A sustainable assortment. The challenge: Assessing all the products and defining a sustainable product line. Goal and challenge are based on a corporate decision made by the management board: sustainability should meet the core business. As a scientific and implementation partner Haberkorn chose the Austrian Institute of Ecology. It is obvious that Life Cycle Assessments (LCAs) for 100,000 articles are hardly feasible. Hence, a special screening tool for estimating the sustainability potential on product group level in a quick and efficient way had to be developed. The screening tool consists of three categories to be rated: risks, chances, and strategic impact. Product groups with a high score are chosen for further treatment as “sustainability candidates.” In addition, a questionnaire concerning the sustainability performance, knowledge about the supply chain, and willingness to cooperate was sent to all suppliers, and basic facts concerning environmental, health, safety, and social aspects of the major materials used in the products were compiled (material manual). All product line managers have used the screening to detect the sustainability potential of their product groups, and the coached assessment process on individual product basis has started successfully. The next steps consist of the transformation process of sustainability candidates into a sustainability assortment and the evaluation process of high risk articles. This ought to result in improvement or potential elimination of products which jeopardize the user’s health, generate environmental damages, are produced under poor working conditions, etc.     

Supplier selection by testing the process incapability index

In the competitive global business environment of the 21st century, enterprises must respond effectively to customer demands. The selection of suppliers and the evaluation of their performance are becoming major challenges that face manufacturing managers. Assessing a group of suppliers and selecting one or more of them is a complex task because various criteria must be considered in the decision making process. Quality is an essential factor in qualifying a corporation to enter the marketplace. In fact, the quality of parts obtained from suppliers determines the quality of the finished product. Hence, quality is the fundamental factor for supplier evaluation among various criteria. This study applies the process incapability index C_pp to develop an evaluation model that assesses the quality performance of suppliers. The model simplifies the evaluation of suppliers, facilitates their effective selection, and provides insights into the process situation of suppliers who may enter into a long-term partnership with a company.     

Application of analytical network process for the evaluation of sustainable business practices in an Indian relays manufacturing organization

Sustainable business strategies or technologies determine the market dynamism so as to withstand competitiveness. The evaluation of such strategies is a multi-criteria decision making (MCDM) problem. To deal with such problems, analytical hierarchy process (AHP) and analytical network process (ANP) could be deployed. AHP considers the distribution of goal amongst the elements being compared and judges the element which has the greater influence on the goal. In order to overcome the drawbacks with AHP, ANP could be used which is a holistic approach in which all attributes and alternatives involved are connected in a network system that accepts dependencies. Priorities which are established in ANP are the same way as they are in the AHP using pair wise comparisons and judgments. ANP is the most comprehensive framework for the analysis of societal, governmental and corporate decisions that are available today to the decision-maker. It is a process that allows one to include all the factors and criteria, tangible and intangible that has an effect on making a best decision. The paper reports a research study that is focused on the selection of the best alternative from the perspective of sustainability for an Indian relays manufacturing organization.     

基于GIOWA算子的备件服务绩效评价方法

当前对服务绩效的研究更多的是对服务质量的衡量,但缺少从顾客感知的角度对服务业务的评价研究。同时,由于不同产品备件服务的属性重要性随着服务类型等因素的不同而有较大的差距,很难赋予服务属性固定的权重值。因此,为了全面分析备件服务绩效的影响因素,参考SERVQUAL模型建立了备件服务绩效评价体系。为了从顾客感知的角度对服务业务进行评价,采用GIOWA算子的方法以有效地融合评价体系中的多组模糊和不确定的客户评价信息。实例结果表明,该方法取得了对模糊语言评价的良好集结效果,为备件服务绩效评价提供了一种定性和定量相结合的评价方法。