Intelligent e‐government services with personalized recommendation techniques

Information overload is becoming one of the problems that hinder the effectiveness of e‐government services. Intelligent e‐government services with personalized recommendation techniques can provide a solution for this problem. Existing recommendation approaches have not entirely considered the influences of attributes of various online services and may result in no guarantee of recommendation accuracy. This study proposes a new approach to handle recommendation issues of one‐and‐only items in e‐government services. The proposed approach integrates the techniques of semantic similarity and the traditional item‐based collaborative filtering. A recommender system named Smart Trade Exhibition Finder has been developed to implement the proposed recommendation approach. The recommender system can be applied in e‐government services to improve the quality of government‐to‐business online services. © 2007 Wiley Periodicals, Inc. Int J Int Syst 22: 401–417, 2007.     

A hybrid approach for personalized service staff recommendation

In this study, we established a novel set of service procedures that epitomize the human-centered spirit of service. By using self-organizing maps and collaborative filtering recommendation, we developed a mechanism that links the two service procedures of selecting service staff members and how customers decide tip amounts based on perceived value. Through the proposed mechanism, the recommender system could effectively predict customer preferences regarding service staff members and assign suitable members for delivering services. In addition, this study integrated the service experiences of previous customers with local tipping cultures for calculating recommended tip amounts for the reference of customers. Under this mechanism, the customer-centered spirit can be completely integrated into service procedures for effectively enhancing customer satisfaction, increasing the job satisfaction of employees, and producing a virtuous cycle of service quality improvement.     

Typicality‐based collaborative filtering for book recommendation

Nowadays, personalized recommender system placed an important role to predict the customer needs, interest about particular product in various application domains, which is identified according to the product ratings. During this process, collaborative filtering (CF) has been utilized because it is one of familiar techniques in recommender systems. The conventional CF methods analyse historical interactions of user‐item pairs based on known ratings and then use these interactions to produce recommendations. The major challenge in CF is that it needs to calculate the similarity of each pair of users or items by observing the ratings of users on same item, whereas the typicality‐based CF determines the neighbours from user groups based on their typicality degree. Typicality‐based CF can predict the ratings of users with improved accuracy. However, to eliminate the cold start problem in the proposed recommender system, the demographic filtering method has been employed in addition to the typicality‐based CF. A weighted average scheme has been applied on the combined recommendation results of both typicality‐based CF and demographic‐based CF to produce the best recommendation result for the user. Thereby, the proposed system has been able to achieve a coverage ratio of more than 95%, which indicates that the system is able to provide better recommendation for the user from the available lot of products.     

A hybrid of sequential rules and collaborative filtering for product recommendation

Customers’ purchase behavior may vary over time. Traditional collaborative filtering (CF) methods make recommendations to a target customer based on the purchase behavior of customers whose preferences are similar to those of the target customer; however, the methods do not consider how the customers’ purchase behavior may vary over time. In contrast, the sequential rule-based recommendation method analyzes customers’ purchase behavior over time to extract sequential rules in the form: purchase behavior in previous periods ⇒ purchase behavior in the current period. If a target customer’s purchase behavior history is similar to the conditional part of the rule, then his/her purchase behavior in the current period is deemed to be the consequent part of the rule. Although the sequential rule method considers the sequence of customers’ purchase behavior over time, it does not utilize the target customer’s purchase data for the current period. To resolve the above problems, this work proposes a novel hybrid recommendation method that combines the segmentation-based sequential rule method with the segmentation-based KNN-CF method. The proposed method uses customers’ RFM (Recency, Frequency, and Monetary) values to cluster customers into groups with similar RFM values. For each group of customers, sequential rules are extracted from the purchase sequences of that group to make recommendations. Meanwhile, the segmentation-based KNN-CF method provides recommendations based on the target customer’s purchase data for the current period. Then, the results of the two methods are combined to make final recommendations. Experiment results show that the hybrid method outperforms traditional CF methods.     

A hybrid collaborative filtering method for multiple-interests and multiple-content recommendation in E-Commerce

Recommender systems apply knowledge discovery techniques to the problem of making personalized recommendations for products or services during a live interaction. These systems, especially collaborative filtering based on user, are achieving widespread success on the Web. The tremendous growth in the amount of available information and the kinds of commodity to Web sites in recent years poses some key challenges for recommender systems. One of these challenges is ability of recommender systems to be adaptive to environment where users have many completely different interests or items have completely different content (We called it as Multiple interests and Multiple-content problem). Unfortunately, the traditional collaborative filtering systems can not make accurate recommendation for the two cases because the predicted item for active user is not consist with the common interests of his neighbor users. To address this issue we have explored a hybrid collaborative filtering method, collaborative filtering based on item and user techniques, by combining collaborative filtering based on item and collaborative filtering based on user together. Collaborative filtering based on item and user analyze the user-item matrix to identify similarity of target item to other items, generate similar items of target item, and determine neighbor users of active user for target item according to similarity of other users to active user based on similar items of target item.In this paper we firstly analyze limitation of collaborative filtering based on user and collaborative filtering based on item algorithms respectively and emphatically make explain why collaborative filtering based on user is not adaptive to Multiple-interests and Multiple-content recommendation. Based on analysis, we present collaborative filtering based on item and user for Multiple-interests and Multiple-content recommendation. Finally, we experimentally evaluate the results and compare them with collaborative filtering based on user and collaborative filtering based on item, respectively. The experiments suggest that collaborative filtering based on item and user provide better recommendation quality than collaborative filtering based on user and collaborative filtering based on item dramatically.     

ICFR: An effective incremental collaborative filtering based recommendation architecture for personalized websites

World Wide Web - To solve the problem that users’ retrieval intentions are seldom considered by personalized websites, we propose an improved incremental collaborative filtering (CF)-based...     

A cognitive approach for agent-based personalized recommendation

There is an increasing need for various e-service, e-commerce and e-business sites to provide personalized recommendations to on-line customers. This paper proposes a new type of personalized recommendation agents called fuzzy cognitive agents. Fuzzy cognitive agents are designed to give personalized suggestions based on the user’s current personal preferences, other user’s common preferences, and expert’s domain knowledge. Fuzzy cognitive agents are able to represent knowledge via extended fuzzy cognitive maps, to learn users’ preferences from most recent cases and to help customers make inferences and decisions through numeric computation instead of symbolic and logic deduction. A case study is included to illustrate how personalized recommendations are made by fuzzy cognitive agents in e-commerce sites. The case study demonstrates that the fuzzy cognitive agent is both flexible and effective in supporting e-commerce applications.     

A hybrid approach for improving predictive accuracy of collaborative filtering algorithms

Recommender systems represent a class of personalized systems that aim at predicting a user’s interest on information items available in the application domain, operating upon user-driven ratings on items and/or item features. One of the most widely used recommendation methods is collaborative filtering that exploits the assumption that users who have agreed in the past in their ratings on observed items will eventually agree in the future. Despite the success of recommendation methods and collaborative filtering in particular, in real-world applications they suffer from the insufficient number of available ratings, which significantly affects the accuracy of prediction. In this paper, we propose recommendation approaches that follow the collaborative filtering reasoning and utilize the notion of lifestyle as an effective user characteristic that can group consumers in terms of their behavior as indicated in consumer behavior and marketing theory. Emanating from a basic lifestyle-based recommendation algorithm we incrementally proceed to the development of hybrid recommendation approaches that address certain dimensions of the sparsity problem and empirically evaluate them providing further evidence of their effectiveness.     

基于增量协同过滤和潜在语义分析的混合推荐算法

为了解决传统新闻推荐系统定期更新推荐算法不能根据用户喜好的变化进而动态地调整推荐列表的问题,提出了一种混合推荐算法(IULSACF)。该算法包含了2个关键部分:基于项目的增量更新协同过滤算法和基于关键词频率的潜在语义分析算法。该混合推荐算法在基于项目的增量更新协同过滤模块中,通过对项目相似度列表增量更新来动态地调整推荐列表,并结合潜在语义分析算法来确保所推荐文章的相关性。实验结果表明,所提出的IULSACF算法在各项评价指标上均优于传统的推荐方法。     

A hybrid approach for movie recommendation

Collaborative and content-based filtering are the major methods in recommender systems that predict new items that users would find interesting. Each method has advantages and shortcomings of its own and is best applied in specific situations. Hybrid approaches use elements of both methods to improve performance and overcome shortcomings. In this paper, we propose a hybrid approach based on content-based and collaborative filtering, implemented in MoRe, a movie recommendation system. We also provide empirical comparison of the hybrid approach to the base methods of collaborative and content-based filtering and draw useful conclusions upon their performance.     

A hybrid content-based and item-based collaborative filtering approach to recommend TV programs enhanced with singular value decomposition

With the advent of new cable and satellite services, and the next generation of digital TV systems, people are faced with an unprecedented level of program choice. This often means that viewers receive much more information than they can actually manage, which may lead them to believe that they are missing programs that could likely interest them. In this context, TV program recommendation systems allow us to cope with this problem by automatically matching user’s likes to TV programs and recommending the ones with higher user preference.This paper describes the design, development, and startup of queveo.tv: a Web 2.0 TV program recommendation system. The proposed hybrid approach (which combines content-filtering techniques with those based on collaborative filtering) also provides all typical advantages of any social network, such as supporting communication among users as well as allowing users to add and tag contents, rate and comment the items, etc. To eliminate the most serious limitations of collaborative filtering, we have resorted to a well-known matrix factorization technique in the implementation of the item-based collaborative filtering algorithm, which has shown a good behavior in the TV domain. Every step in the development of this application was taken keeping always in mind the main goal: to simplify as much as possible the user task of selecting what program to watch on TV.     

Music recommendation hybrid system for improving recognition ability using collaborative filtering and impression words

Music therapy for improving recognition ability may be more effective when the favorite music of each person is adopted. In the proposed system, first, the recommendation process using collaborative filtering is terminated when no users in the reference list have the same preference of recommended music as that of a new user. Then, the second recommendation process finds the most similar music, from the scores for impression words, to those successfully recommended among music not recommended up to the moment. The average number of recommended songs for each user by the proposed system was 12.1, whereas that of collaborative filtering was 4.3. The recommendation accuracy of the proposed system was 70.2 %, whereas that of collaborative filtering was 62.1 %. The ratings of songs can be added on a user-by-user basis in the recommendation process, and this increased number of cases improves the recommendation accuracy and increases the number of recommended songs.     

A database approach for information communication in a peer‐to‐peer collaborative CAD environment

Timely and efficient information communication is a key factor in ensuring successful collaboration in engineering collaborative design. This work proposes a database approach to support information communication between distributed and autonomous CAD systems. It provides the designer with an easy and flexible way, a project‐based propagation meta‐table, to specify what parts of a CAD information model should be communicated to other collaborating designers. A CAD peer manager, containing a peer database that stores information to be exchanged with the other collaborators, wraps each participating CAD system. The peer manager identifies changes made to the CAD model by using stored procedures and active rules in the peer database that are automatically generated based on the propagation meta‐table. The identified updates are propagated in a timely manner to other peers via inter‐database message passing, thereby minimizing the volume of necessary information to be exchanged. Furthermore, remote peer designers can flexibly incorporate, filter, or delete received updates by using a propagation control interface, which is also used to issue user's commands to download the data from the CAD system to the peer database and lookup the received messages in the peer database. The approach is applicable on any CAD system having a CORBA interface and can also be applied to other kinds of object‐oriented interfaces. Copyright © 2007 John Wiley & Sons, Ltd.     

A hybrid online-product recommendation system: Combining implicit rating-based collaborative filtering and sequential pattern analysis

Many online shopping malls in which explicit rating information is not available still have difficulty in providing recommendation services using collaborative filtering (CF) techniques for their users. Applying temporal purchase patterns derived from sequential pattern analysis (SPA) for recommendation services also often makes users unhappy with the inaccurate and biased results obtained by not considering individual preferences. The objective of this research is twofold. One is to derive implicit ratings so that CF can be applied to online transaction data even when no explicit rating information is available, and the other is to integrate CF and SPA for improving recommendation quality. Based on the results of several experiments that we conducted to compare the performance between ours and others, we contend that implicit rating can successfully replace explicit rating in CF and that the hybrid approach of CF and SPA is better than the individual ones.     

一种优化组合相似度的协同过滤推荐算法

为了进一步提高相似度计算的准确性,提出了一种优化组合相似度的协同过滤推荐算法。首先,建立用户-项目评分时间矩阵,根据用户对共同评分项目的评分时间先后顺序,计算用户之间的影响力;其次,根据用户对共同评分项目的评分差异,计算评分差异的加权信息熵;最后,将时序行为影响力融入到基于加权信息熵的相似度中,其中融合参数α由随机粒子群优化算法选择。通过与其他相似度计算方法比较,该算法降低了标准平均绝对误差和流行度,在一定程度上降低了数据稀疏性的影响,能更准确地计算相似度,从而提高了推荐质量。     

A hybrid recommendation approach for a tourism system

Many current e-commerce systems provide personalization when their content is shown to users. In this sense, recommender systems make personalized suggestions and provide information of items available in the system. Nowadays, there is a vast amount of methods, including data mining techniques that can be employed for personalization in recommender systems. However, these methods are still quite vulnerable to some limitations and shortcomings related to recommender environment. In order to deal with some of them, in this work we implement a recommendation methodology in a recommender system for tourism, where classification based on association is applied. Classification based on association methods, also named associative classification methods, consist of an alternative data mining technique, which combines concepts from classification and association in order to allow association rules to be employed in a prediction context. The proposed methodology was evaluated in some case studies, where we could verify that it is able to shorten limitations presented in recommender systems and to enhance recommendation quality.     

A tensor decomposition based collaborative filtering algorithm for time-aware POI recommendation in LBSN

Point of interest (POI) recommendation problem in location based social network (LBSN) is of great importance and the challenge lies in the data sparsity, implicit user feedback and personalized preference. To improve the precision of recommendation, a tensor decomposition based collaborative filtering (TDCF) algorithm is proposed for POI recommendation. Tensor decomposition algorithm is utilized to fill the missing values in tensor (user-category-time). Specifically, locations are replaced by location categories to reduce dimension in the first phase, which effectively solves the problem of data sparsity. In the second phase, we get the preference rating of users to POIs based on time and user similarity computation and hypertext induced topic search (HITS) algorithm with spatial constraints, respectively. Finally the user’s preference score of locations are determined by two items with different weights, and the Top-N locations are the recommendation results for a user to visit at a given time. Experimental results on two LBSN datasets demonstrate that the proposed model gets much higher precision and recall value than the other three recommendation methods.

     

A novel collaborative filtering approach for recommending ranked items

In recent years, Collaborative Filtering (CF) has proven to be one of the most successful techniques used in recommendation systems. Since current CF systems estimate the ratings of not-yet-rated items based on other items’ ratings, these CF systems fail to recommend products when users’ preferences are not expressed in numbers. In many practical situations, however, users’ preferences are represented by ranked lists rather than numbers, such as lists of movies ranked according to users’ preferences. Therefore, this study proposes a novel collaborative filtering methodology for product recommendation when the preference of each user is expressed by multiple ranked lists of items. Accordingly, a four-staged methodology is developed to predict the rankings of not-yet-ranked items for the active user. Finally, a series of experiments is performed, and the results indicate that the proposed methodology produces high-quality recommendations.     

融入学习者模型在线学习资源协同过滤推荐方法

在线教育存在“信息迷航”问题,而传统的信息推荐方法往往忽视教育的主体—学习者的特征。本文依据教育教学理论,根据在线教育平台中的学习者相关数据,研究构建了适用于在线学习资源个性化推荐的学习者模型。以协同过滤推荐方法为切入点,融合学习者模型中的静态特征和动态特征对协同过滤方法进行改进,建立融入学习者模型的在线学习资源协同过滤推荐方法。以2020年3~7月时间段的东北石油大学“C程序设计”课程学生的真实学习数据和行为数据为数据集,对本文提出的方法进行验证和对比,最后证明本文提出的方法在性能上均优于对比方法。