A fuzzy preference‐ranking model for a quality evaluation of hospital web sites

This article presents a quality evaluation model for measuring the performance of hospital Web sites. The model is developed on the basis of a conceptual framework, which consists of seven major e‐service quality dimensions, including tangibles, reliability, responsiveness, confidence, empathy, quality of information, and integration of communication issues of Web sites. The dimensions and their associated attributes are first obtained from published articles in the health care and information technology literature and then adapted according to the suggestions of related domain experts. Two multicriteria decision‐making methods are used in the evaluation procedure. Determined Web site evaluation dimensions and their relevant attributes are weighted using the Analytic Hierarchy Process (AHP) method. Vagueness in some stages of the evaluation required the incorporation of fuzzy numbers in the assessment process. Both fuzzy and crisp data are then synthesized using the fuzzy PROMETHEE (Preference Ranking Organization Method for Enrichment Evaluation) ranking method. The model is applied initially to measure the performance of the Web sites of Turkish hospitals. This study should be of interest to health care and technology practitioners and researchers, as the findings shed light on the further development of performance measurements for hospital Web sites. © 2006 Wiley Periodicals, Inc. Int J Int Syst 21: 1181–1197, 2006.     

Trust ontologies for e‐service environments

In this article, we introduce trust ontologies. An ontology represents a set of concepts that are commonly shared and agreed to by all parties in a particular domain. Here, we introduce generic and specific trust ontologies. These ontologies include the following: an agent trust ontology and trustworthiness; agents include sellers, service providers, Web sites, brokers, shops, suppliers, buyers, or reviewers. A services trust ontology and trustworthiness assists in measuring the quality of service that agents provide in the service‐oriented environment such as sales, orders, track and trace, warehousing, logistics, education, governance, advertising, entertainment, trading, online databases, virtual community services, security, information services, opinions, and e‐reviews. A goods or products trust ontology and trustworthiness is useful for measuring the quality of products such as commercial products, information products, entertainment products, or second‐hand products. We present a trust ontology that is suitable for all types of agents that exist in the service‐oriented environment. As agent trust is measured through the quality of goods and services, we introduce two additional distinct concepts of service trust ontology and product trust ontology. © 2007 Wiley Periodicals, Inc. Int J Int Syst 22: 519–545, 2007.     

Using the moving average rule in a dynamic web recommendation system

In this, the Information Age, most people are accustomed to gleaning information from the World Wide Web. To survive and prosper, a Web site has to constantly enliven its content while providing various and extensive information services to attract users. The Web Recommendation System, a personalized information filter, prompts users to visit a Web site and browse at a deeper level. In general, most of the recommendation systems use large browsing logs to identify and predict users' surfing habits. The process of pattern discovery is time-consuming, and the result is static. Such systems do not satisfy the end users' goal-oriented and dynamic demands. Accordingly, a pressing need for an adaptive recommendation system comes into play. This article proposes a novel Web recommendation system framework, based on the Moving Average Rule, which can respond to new navigation trends and dynamically adapts recommendations for users with suitable suggestions through hyperlinks. The framework provides Web site administrators with various methods to generate recommendations. It also responds to new Web trends, including Web pages that have been updated but have not yet been integrated into regular browsing patterns. Ultimately, this research enables Web sites with dynamic intelligence to effectively tailor users' needs. © 2007 Wiley Periodicals, Inc. Int J Int Syst 22: 621–639, 2007.     

EFFICIENT PERSONALIZATION OF E‐LEARNING ACTIVITIES USING A MULTI‐DEVICE DECENTRALIZED RECOMMENDER SYSTEM

Personalization is becoming a key issue in designing effective e‐learning systems and, in this context, a promising solution is represented by software agents. Usually, these systems provide the student with a student agent that interacts with a site agent associated with each e‐learning site. However, in presence of a large number of students and of e‐learning sites, the tasks of the agents are often onerous, even more if the student agents run on devices with limited resources. To face this problem, we propose a new multiagent learning system, called ISABEL. Our system provides each student, that are using a specific device, with a device agent able to autonomously monitor the student's behavior when accessing e‐learning Web sites. Each site is associated, in its turn, with a teacher agent. When a student visits an e‐learning site, the teacher agent collaborates with some tutor agents associated with the student, to provide him with useful recommendations. We present both theoretical and experimental results to show that this distributed approach introduces significant advantages in quality and efficiency of the recommendation activity with respect to the performances of other past recommenders.     

In search of online pedagogical models: investigating a paradigm change in teaching through the School for All community

Following a preliminary evaluation of the Web‐mediated School for All in 2002, this study further examines the online teacher role and explores the possible pedagogical models in this Web‐based informal lifelong learning context through a long‐term innovative e‐learning project over a 2‐year period. The author documents the educational rationale, reviews related literature on Web‐based instructional design, and presents longitudinal in‐depth study results based on empirical data collected from the four Web‐course contests held over 2 years from the perspective of outstanding online teachers. Significantly, three categories of six Web‐based pedagogical models induced from this research project are presented, and the rationale for how and why teachers would prefer to use certain teaching models is discussed. In addition, the characteristics of the outstanding online teachers and issues inherent in this alternative mode of a Web‐based informal educational setting are discussed. Finally, more research issues, questions, and possibilities for future research work are raised or identified for further study.     

The Relative Importance of Usability and Functionality Factors for E‐Health Web Sites

With the growing usage of the Internet, the demand for online health care information and advice as well as the number of health‐related Web sites are increasing. In case of online health information and advice, the user interface replaces face‐to‐face communication. To ensure that the users' needs are met, it is critical to balance functionality and usability in the design of the Web site. The present study seeks to identify the complex interrelationships among the various factors of usability and functionality concerning e‐health Web sites. Two Turkish e‐health Web sites were assessed for evaluation in this study. The findings show that the users of the health information Web sites give a higher priority to functionality and its factors, whereby the highest relative importance is on “services/facilities” and “personalization/categorization of information.” The most important usability factors related to the e‐health Web sites are “memorability” and “interaction.” © 2012 Wiley Periodicals, Inc.     

Online political marketing in Greece: An evaluation of the 2007 national elections and two case studies

This paper presents findings on the use of Web sites as a political marketing tool in the context of the 2007 Greek national elections. The questions guiding this research are how popular were online campaigns in terms of candidate use of Web sites and which trust and credibility-building Web site design cues were leveraged by candidates. This study also explored differences in online campaign practices both between Greek political parties and between the 2007 national Greek elections and the 2002 federal US elections.     

Relevance in systems having a fuzzy‐set‐based semantics

Future automated question answering systems will typically involve the use of local knowledge available on the users' systems as well as knowledge retrieved from the Web. The determination of what information we should seek out on the Web must be directed by its potential value or relevance to our objective in the light of what knowledge is already available. Here we begin to provide a formal quantification of the concept of relevance and related ideas for systems that use fuzzy‐set‐based representations to provide the underlying semantics. We also introduce the idea of ease of extraction to quantify the ability of extracting relevant information from complex relationships. © 2007 Wiley Periodicals, Inc. Int J Int Syst 22: 385–396, 2007.     

Virtual world teaching,experiential learning,and assessment: An interdisciplinary communication course in Second Life

While many reports espouse the potential impact that 3-D virtual worlds are expected to have on teaching and learning in higher education in a few years, there are few empirical studies that inform instructional design and learning assessment in virtual worlds. This study explores the nature and process of learning in Second Life in a graduate interdisciplinary communication course in fall 2007. Literature suggests that 3-D virtual worlds can be well suited for experiential learning environments. In this study, the actual instructional effectiveness of Second Life as an experiential learning environment for interdisciplinary communication is empirically examined using mixed research methods of journal content analysis, surveys, focus group, and virtual world snapshots and video.     

Creating the aspired intelligent assessment systems for teaching materials

The core objective of the Nine-Year Integrated Curriculum for primary schools is to “enable students to demonstrate their talents instead of just scoring high on exams” around the world. The determining factor in education reform is to declare the competence indicators of necessary educational behavior in primary and junior high school. In the reform process, for all domains, the enriched rate of competence indicators for educational materials and methods is very meaningful. Because educational materials and methods in different domains have their own style, we should evaluate these teaching materials separately. Thus, in this research we propose a novel MCDM (Multiple Criteria Decision Making) framework for evaluating, comparing, and improving the effectiveness of competence indicators in the various publications for teaching materials in primary school based on different viewpoints. The ANP (Analysis Network Process) weights are based on the DEMATEL technique with the MCDM method for resolving the problems of dependence and feedback among criteria. Then, a VIKOR technique with ANP weights is proposed for addressing and reducing the performance gaps for each criterion, thus hopefully improving, re-configuring and selecting the aspired Intelligent Assessment Systems (IAS) for teaching materials. An empirical study of Mandarin Chinese based on this system design of three publishers is illustrated to verify the effectiveness of the proposed method. The results can improve the efficiency and quality of the authored Mandarin Chinese teaching materials and may extend to other Learning Areas.     

“网站开发与网页制作”网络课程设计

网络课程是基于网络平台能够在网上进行自主学习、研究性学习和协作学习的一种教学模式。对“网站开发与网页制作”网络课程的教学和系统结构设计进行了研究,给出了一个较为合理的网络课程理论构架。     

Knowledge provision with intelligent e‐services

Interorganizational knowledge networks and knowledge marketplaces have emerged to enable organizations to share or commercially exploit their knowledge outside narrow organizational borders. The materialization of these structures requires concrete and sound mechanisms for the efficient external provision of knowledge stored in knowledge repositories within the organization. In our approach, we employ semantic Web services as a vehicle for publishing knowledge repositories. We propose “knowledge provision services” as a means for efficient retrieval and composition of knowledge objects from knowledge repositories of various organizational contexts regardless of the environment within which they are delivered. In this direction, we have extended OWL‐S with a knowledge object ontology, which represents knowledge objects in a generic, application‐neutral way, and we have developed an infrastructure for the publication, discovery, composition, and delivery of Knowledge Provision Services founded on the Web services architecture. © 2007 Wiley Periodicals, Inc. Int J Int Syst 22: 501–518, 2007.     

Clustering web search results using fuzzy ants

Algorithms for clustering Web search results have to be efficient and robust. Furthermore they must be able to cluster a data set without using any kind of a priori information, such as the required number of clusters. Clustering algorithms inspired by the behavior of real ants generally meet these requirements. In this article we propose a novel approach to ant‐based clustering, based on fuzzy logic. We show that it improves existing approaches and illustrates how our algorithm can be applied to the problem of Web search results clustering. © 2007 Wiley Periodicals, Inc. Int J Int Syst 22: 455–474, 2007.     

Intelligent e‐government services with personalized recommendation techniques

Information overload is becoming one of the problems that hinder the effectiveness of e‐government services. Intelligent e‐government services with personalized recommendation techniques can provide a solution for this problem. Existing recommendation approaches have not entirely considered the influences of attributes of various online services and may result in no guarantee of recommendation accuracy. This study proposes a new approach to handle recommendation issues of one‐and‐only items in e‐government services. The proposed approach integrates the techniques of semantic similarity and the traditional item‐based collaborative filtering. A recommender system named Smart Trade Exhibition Finder has been developed to implement the proposed recommendation approach. The recommender system can be applied in e‐government services to improve the quality of government‐to‐business online services. © 2007 Wiley Periodicals, Inc. Int J Int Syst 22: 401–417, 2007.     

The Web is not yet suitable for learning

Many sites on the Web refer to themselves as courses. Doing so is popular at present, with an ever increasing number of these courses cropping up everywhere. In some universities, administrators pressure the faculty to provide such courses without offering guidelines for how the Internet might best be used for learning. We've looked at many such courses and come away greatly disappointed. Most of these courses provide little in the way of interaction. Our concern is with situations in which the Web site is intended to be the primary delivery method for learning, not when it is a supplement to learning delivered mainly in other ways, such as through lectures. We are not suggesting that other ways of delivering learning-such as through lectures-are adequate. Distance learning is an important approach for future education, but not as it is currently delivered on the Web     

The Best Web Sites in Psychology and Sociology

Abstract

The World Wide Web offers a large and ever-expanding number of resources in the fields of psychology and sociology. Growth of the Web has been so fast that it has been difficult to keep track of all the new resources that are rapidly becoming available. With so many new Web sites cropping up, there is a growing need to sort through these resources and determine which sites are the most valuable for research in these subject areas. This study first discusses some criteria for assessing the quality of Web sites, and then applies these criteria to the Web sites currently available in an effort to determine which sites are the best for these two fields.     

Consumer Selection of E-Commerce Websites in a B2C Environment: A Discrete Decision Choice Model

Despite the suggestions of friction-free information availability, considerable price dispersions for the same product are not uncommon across online retailers in the business-to-consumer (B2C) segment. Online customers do not necessarily always buy from the site with the lowest price, suggesting that other forces are at work. This paper presents and empirically examines a model that proposes that Web site value in terms of (perceived) Web site quality as well as awareness of the site and consumer differences (on price sensitivity) are key variables in explaining online consumer behavior in their choice of Web site despite the existence of price dispersions. Two hundred ninety-three students participated in a series of controlled laboratory experiments making use of two different types of products in terms of complexity and expensiveness (Canon digital camera Powershot S400 and digital versatile disc full-screen edition of Star Wars: Episodes I and II) that required them to interact with three different real-world Web sites offering each of these two branded products and make their decision on which of the three Web sites they will chose to buy the product from. The prices varied across the Web sites, as did the quality of the sites on various dimensions and site awareness of the participants. Conditional logit models of discrete choice for each of the two product types indicate differential influences of Web site quality dimensions and price sensitivity. A number of interesting implications emerge, and pointers to further extensions of the research theme are discussed.     

Increasing usability when interacting through screen readers

The application of appropriate Web site design and evaluation methods helps to ensure more usable and accessible Web sites. While in the literature guidelines and evaluation methods for accessibility and usability are given and discussed separately, we aim at identifying the relationships between these two concepts, in particular considering usability criteria for accessible Web sites. In this work, we propose a set of such criteria targeted to improving the navigability for a specific group of disabled users, i.e., vision-impaired people. The identification of the eighteen criteria suggested herein was performed through empirical feedback, by which potential issues were identified. Subsequently, a systematic method was developed on the basis of the analysis of potential solutions, resulting in a classification of the criteria according to usability aspects. Some example applications of the proposed criteria to three existing public administration Web sites are discussed.     

基于专题网站在信息技术教学中的研究

随着信息技术的不断发展,中学也进入信息化教学的时代,传统的教学模式、教学方法、教学手段也必将发生了根本性的变化。该文提出传统课堂教学与专题网站建设相结合的教学方式,也称专题网站课堂。此方式通过在课堂教学中提供专题的资源学习型网站,让学生进行深入的探究,使学生能够在课堂上学习到更形象、更丰富、更具有针对性的知识。