Developing social capital through professionally oriented social network sites

To date, research on social network sites (SNSs) has primarily focused on Facebook. Professionally oriented social network sites (P-SNSs), such as LinkedIn, have been under-researched in the information systems discipline. Additionally, little is known about the effects of important elements of SNSs (such as one's profile) on social capital formation. As such, the main objective of this research is to propose and validate a model that explains the process by which individuals develop and accrue social capital through P-SNS use. This model draws upon social capital theory and social network analysis and is validated through a survey of 377 LinkedIn users. Our results find that (1) P-SNS users’ actions (perceived profile disclosure, active participation, and passive consumption) have significant positive effects on perceived social connectedness; (2) perceived social connectedness on P-SNSs has a significant positive effect on perceived networking value on these sites; (3) perceived profile disclosure and passive consumption have significant positive effects on network size; (4) active participation does not have any effect on network size, and (5) network size does not have a significant effect on perceived networking value. Overall, this investigation advances our understanding of how social capital is formed in P-SNSs. Additionally, this is the first study in the P-SNS context that investigates the role of the user profile in the social capital formation process, along with user actions of active participation and passive consumption. From a practical perspective, this study has implications for different audiences, such as job seekers, recruiters, and P-SNS providers, assisting them in playing a more effective role in the social capital formation process on P-SNSs.     

The influence of depression and personality on social networking

Established literature supports the notion that depressed individuals tend to be socially maladjusted and behave differently from those who aren't depressed. Yet, previous studies seem to overlook the influence of personality on behavior. Particularly, neuroticism may moderate the effect of depression on the way people behave. As one of the Big-Five factors of personality, neuroticism refers to a trait of one's capability to control emotional distress. Based on behavioral data from 393 Facebook users, current research demonstrates the interaction between depression and personality. Users engaged in activities at different levels of activities corresponding to their depression levels. Further, the effect of depression on social networking was regulated by personality: once neuroticism exceeded certain points, an increase in depression led to a decrease in social networking activities.     

Online social networking and psychological experiences: The perceptions of young people with mental health difficulties

ObjectivesThis study explores the interaction between online social networking experiences and wellbeing in 12 young people accessing mental health services.MethodsData from semi-structured interviews was analysed using Grounded Theory methodology.Results“Threats and judgement” and “connection and support” were experienced by adolescents, facilitated by having continuous access to a vast social network. These experiences influenced adolescents' psychological wellbeing, mediated by their responses to threat and judgement and maintaining “safe sharing” with their network. Social network use was conceived as a gamble of balancing its potentially positive and negative impact in a culture in which social network use appears to be unavoidable.ConclusionsThe findings indicate the importance of routine assessment and formulation of social networking use in understanding adolescents' psychological distress. Furthermore, a range of opportunities exist for clinicians to utilise the anonymity and peer support that social networks offer to broaden the range of mental health services offered to young people.     

The effect of gratifications derived from use of the social networking site Qzone on Chinese adolescents’ positive mood

Drawing from Uses and Gratifications Theory, this study explores the influence of the gratifications derived from use of the social networking site Qzone on Chinese adolescents’ positive mood. Qzone is the social networking site that is most preferred and used by Chinese adolescents. Hypothesized relationships are analyzed by structural equation analysis in a sample of 220 Chinese adolescents aged 14–19 with an online Qzone profile. Gratifications that Chinese adolescents receive from use of the online social network Qzone, such as socializing, information-seeking, and entertainment are found to have a significantly positive influence on their positive mood. Findings of this study extend the existing theoretical framework on the application of the Uses and Gratifications Theory to social networking sites. In addition, findings are in line with those of a number of authors who suggest that social networking site use may have positive consequences for teenagers. Theoretical and practical implications are discussed.     

Intention to purchase on social commerce websites across cultures: A cross-regional study

This study investigates the moderating effect of culture and the mediating effect of trust in a social network community on the relationship between social interactions and purchase intention. Trust transference theory, social interactions, and Hofstede's cultural dimensions are considered. The findings from the research support the moderating effect of culture and the mediating role of trust in a social network community on the relationship between social interactions (in terms of closeness and familiarity) and intention to purchase in social commerce environments. In addition, the mediating effect of trust in a social network community is conditional on culture. The findings also suggest that trust in a social network community may be attributed to the closeness and familiarity developed among its members resulting from social interactions. The results presented herein are in line with the trust transference theory. The empirical study results also suggest that social commerce market penetration in East Asia may have relatively fewer barriers to overcome and be more likely to succeed than in the Latin America region.     

An empirical study comparing gamification and social networking on e-learning

While social networking has already demonstrated its efficiency in e-learning, gamification, which is the use of game-thinking and playful design in non-game contexts, has only shown its potential as a motivational tool. This paper presents the results of testing both social networking and gamification in an undergraduate course, comparing them in terms their effect on students' academic achievement, participation and attitude. The effects of a gamification plugin deployed in a learning management system were compared to those of a social networking site in the same educational setting. We found that both approaches presented better performance than a traditional e-learning approach in terms of academic achievement for practical assignments, but that, when it came to assessing knowledge, the traditional e-learning approach was better. Also challenging current assumptions, participation rates and scores remained low with the new tools, although students' attitudes were positive.     

Leveraging diverse knowledge sources through proactive behaviour: How companies can use inter‐organizational networks for business model innovation

The relevance of business model innovation (BMI) for strategic renewal and competitive advantage has been increasingly recognized by both strategy scholars and managers. In this paper, we explore how inter‐organizational networks and firms' proactiveness influence BMI. By examining Dutch design companies, we show that having a network of companies with different sizes has a positive effect on BMI. We also observe a positive effect of ties change. Finally, we show the importance of firms' proactiveness. Through the discussion of network elements and proactiveness as antecedents of BMI, we contribute to the business model and social network literature.     

Entrepreneurial Orientation,Social Networks,and Creative Performance: Middle Managers as Corporate Entrepreneurs

Though previous research has highlighted how important it is for middle managers to contribute to corporate entrepreneurship, little work has been done to explore how they produce creative performance by examining the direct, curvilinear and moderating effects of their entrepreneurial orientation and social networks. A total of 337 middle managers conducting marketing, R&D and project management in Taiwan are studied. The results suggest that middle managers' disposition towards proactiveness and innovativeness is positively related to their creative performance, and their internal bonding networks and upper management networks are found to strengthen the effects of entrepreneurial orientation on creative performance. However, middle managers' external bridging networks are found to have an inverted U‐shaped curvilinear relationship with their creative performance, and to weaken the effect of entrepreneurial orientation on creative performance. These findings echo the interactionist perspective of creativity, implying that middle managers should manage their social networks more carefully, as social interaction with network actors may either facilitate or inhibit their creativity at work.     

#gathercreateshare: How Research Libraries Use Pinterest

This work investigates social curating activities on the website Pinterest and relates them to the librarian's traditional role of curating information. Pinterest is a social curation site that combines features of gathering, creating, and sharing with the information management characteristics of successful data curation. Libraries have begun to think about pushing services into social networking sites and adding social networking features to their own services. This study evaluates the webpages of Association of Research Libraries member libraries for presence and use of Pinterest, and suggests ways research and academic libraries can use Pinterest to support their patrons.     

Online arbitration in the social network world; mobile justice on iPhones

Social networks are increasingly becoming important due to many aspects of everyday life supported and being facilitated through on-line activity. Billions of individuals are enjoying the use of social networks today and, therefore, they are becoming an important innovation in the modern world. However, due to disputes and concerns that are associated with such activities, the social networking world has yet to reach its full potential. When disputes occur in the on-line world, measures need be taken to settle those disputes in the same way that they were created. Through solving these disputes, the social networking world will be assisted in reaching full potential. One way of settling user disputes in the social networking world is the use of online arbitration. There are a number of advantages to using online arbitration as the parties involved will only communicate through the Internet and do not need to travel throughout the process. This helps in lowering the litigation costs to all parties involved. Considering the advantages online, arbitration has and the power that the social networking world bares, it is possible for users' disputes to be resolved and encourage communication between masses of users to build their confidence. With confidence that their disputes can be resolved easily, more users will be willing to publicise their profile for other users to view.     

Understanding the Intention of Using Mobile Social Networking Apps Across Cultures

Understanding the user acceptance of mobile social networking apps in different cultures can provide powerful insights for managers and marketers of social networking apps to develop effective globalized and localized strategies to attract users worldwide. Following the theory of planned behavior, this study develops a research model of privacy concern (PC), privacy risk (PR), and perceived enjoyment (PE) as attitudinal beliefs, subjective norm (SN) as normative belief, and smartphone self-efficacy (SE) as control belief to understand users’ intention to use mobile social networking apps. In particular, the impact of culture was investigated, considering the user base of mobile social networking apps is distributed globally and culturally diversified, and cultural values have direct impact on behavior. The research model was validated by survey data collected from 151 participants in the U.S. and 170 participants in South Korea. The data analysis results show that perceived enjoyment and subjective norm are the most important drivers behind users’ intention to use mobile social networking apps for both countries. No significant difference was found for the effects of privacy risk and subjective norm upon users’ intention to use mobile social networking apps across cultures. Implications of the findings upon theory and practice are discussed.     

A tool for help or harm? How associations between social networking use,social support,and mental health differ for sexual minority and heterosexual youth

Although use of social networking sites has been linked to both positive and negative changes in young people's mental health, it is likely that these contributions may vary based on users' motivations and social status. For sexual minority youth, for example, the sites could provide means for social support and connections with like-minded others. Accordingly, our study sought to examine the relations between sexual minority youth's social networking site use and their social support, sexual identity strength, and mental health. We conducted an online survey, sampling 146 sexual minority youth respondents (M = 21 years; SD = 2.87 years) and 477 heterosexual youth respondents (M = 20 years; SD = 2.76 years). Results indicated that although both sexual minority and heterosexual youth use social networking sites at equal rates, sexual minority youth indicated that they use sites more for identity development and social communication. Moreover, using sites for general identity expression or exploration predicted negative mental health outcomes, whereas using sites specifically for sexual identity development predicted positive mental health outcomes. These results provide greater insight into how social networking sites may impact the mental health of marginalized groups, and provide a framework for understanding differences in social networking site use by sexuality.     

基于社交网络好友攻击的位置隐私保护模型

随着无线网络的发展,移动社交网络用户发布其所在的地理位置信息时,如果包含敏感地理位置会导致用户隐私受到攻击。现有的位置隐私保护方法都是对用户发布的位置进行泛化处理,以牺牲用户的服务质量为代价,且大部分都是将攻击者定位在LBS服务商,没有考虑到统一对社交网络中的好友根据其可靠程度的不同提供不同准确度的地理位置信息。针对此问题,提出了基于社交网络好友亲密度分级的隐私保护模型L-intimacy,用来防止好友攻击者的攻击。理论分析和实验结果表明,与加入到Latitude服务的Google Maps相比,该方法既能保护移动社交网络用户的相关隐私,同时又具有较小的信息损失度。     

All the news that’s fit to post: A profile of news use on social networking sites

Facebook and other social networking sites (SNSs)¹ are altering the way individuals communicate. These online environments allow users to keep up with friends, network with colleagues, and share their personal views and observations with others. Previous work describes typical social networking site users as young, extroverted, and technologically savvy. Little research exists, however, on the emerging role of news in the social network environment. With over 500 million global Facebook users, both print and television based media outlets are making concerted efforts to become part of this important and increasingly ubiquitous virtual world. The present study uses a sample of students, faculty, and staff from a large university to investigate the factors that are related to news use on Facebook. Findings indicate that while news use is still a minor component of overall social network site activity, certain key variables, such as gender and life satisfaction, have a significant impact on how Facebook is used for news-related purposes. Future implications for news in the social networking world are presented and discussed.     

Determinants of negative word-of-mouth communication using social networking sites

At present, as customers often turn to social media platforms to share their service experience, this study aims to examine the determinants of their negative word-of-mouth communication using social networking sites following a service failure. Although many studies have examined the electronic word-of-mouth communication, studies on negative word-of-mouth communication using social media platforms remain sparse. Building on the cognitive dissonance theory and social support theory, this study proposes and empirically examines the role of contextual, individual and social networking factors in determining the customers’ intentions to engage in negative word-of-mouth communication using social networking sites. Self-reported retrospective survey was used to obtain responses from 206 online shoppers. The results of the structural equation modelling showed that feeling of injustice, firm attribution, firm image, face concern, reappraisal, use intensity and tie strength are key antecedents of negative word-of-mouth communication. The findings provide valuable insights for managers in developing effective Webcare interventions for negative word-of-mouth communication on social networking sites.     

A videosharing social networking intervention for young adult cancer survivors

Clinicians interested in taking a proactive approach to healthy cancer survivorship might consider the use of a social networking and videosharing platform tailored specifically for young adult cancer survivors. This study examines six key factors that may influence a childhood cancer survivor’s participation in a social networking and videosharing intervention program tailored to their needs: (1) the individual’s social capital, defined as resources accessed by individuals through a broad range of social connections, (2) social support, (3) family interaction, (4) self-efficacy, (5) depression, and (6) self-reported quality of life. Fourteen healthy childhood cancer survivors participated in a social networking and videosharing intervention program, LIFECommunity, over a period of 6 months. Young adult cancer survivors with weak “bonding” social capital with other cancer survivors, little social support from friends and family, and lower family interaction participated in the social networking intervention more than those with stronger social capital and larger bases of support. The findings suggest that cancer survivors used the social network as a way to fulfill needs that were not being met in their “offline” lives. The study provides a deeper understanding of the factors that contribute to the success of social networking interventions for young cancer survivors.     

Social network analysis of a gamified e-learning course: Small-world phenomenon and network metrics as predictors of academic performance

Social networks and gamification are having an important and growing role in education. Social networks provide unknown communication and connection possibilities while games have the potential to engage students. This paper analyzes the structure of the social network resulting from a gamified social undergraduate course as well as the influence that student's position has on learning achievement. In a semester long experiment, a social networking site was delivered to students providing gamified activities and enabling social interaction and collaboration. Social network analysis was used to build the network graph and to compute four measures of the overall network and nine measures for each participant. Individual measures were then assessed as predictors of students' achievement using three different methods: correlation, principal component analysis and multiple linear regressions. The resulting social network has 167 actors and 2505 links, and it can be characterized as a small-world. All analyses agreed on the potential of structural metrics as predictors of learning achievement but they differ in the measures considered as significant. A moderate correlation was found between most centrality measures and learning achievement.     

Facilitating Social Networking in Inner-City Neighborhoods

The success of new social networking systems for residents of inner-city neighborhoods depends on the software's ability to animate and support meaningful interaction between proximate users, to network serendipitous social encounters, and to seamlessly integrate with the way interaction takes place in existing urban social networks.     

Fragile halos: Comparing organisational reputation across sectors

Non-profit organisations operate with the advantage of a generally positive social image. Workers and managerial employees of nonprofits are commonly thought of as altruistic, trustworthy and respectable actors who assist their communities. However, the non-profit sector has faced several notable scandals and crises that have tested this positive social image. This paper reports on an analysis of the positive social image, which we call a sector ‘halo’ and its durability in the face of organisational crisis. Based on a sample from Amazon's Mechanical Turk, the analysis confirms the general positive social image of non-profit organisations when compared to their private for-profit and government sector peers, who possess lower levels of trust. However, a survey experiment reveals that given a crisis scenario regarding a data breach incident, the ‘halo’ entirely disappears. Our study improves on the literature regarding trust and organisational reputation and highlights the importance of sector ownership and perceived differences pre- and postcrisis.