Little is New Under the Sun But …

Thomas W. Davenport. Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers. Harvard Business School Press, 2005, 227 pp.

Erran Carmel and Paul Tjia. Offshoring Information Technology: Out-sourcing to a Global Workforce. New York: Cambridge University Press, 2005, 282 pp.

Wayne W. Eckerson. Performance Dashboards: Measuring, Monitoring, and Managing Your Business. Hoboken, NJ: John Wiley & Sons, 2006, 301 pp.

Murray E. Jennex (ed.). Case Studies in Knowledge Management. Hershey, PA: Idea Group Publishing, 2005, 372 pp.     

Past, Present, and Future

Thomas L. Friedman. the World Is Flat: A Brief History of the Twenty-First Century. N ew York: Farrar, Straus and Giroux, 2005, 488 pp.

Nicholas G. Carr. Does IT Matter? Information Technology and the Corrosion of Competitive Advantage. Boston: Harvard Business School Press, 2004, 193 pp.

John Hagel III and John Seely Brown. the Only Sustainable Edge: Why Business Strategy Depends on Productive Friction and Dynamic Specialization. Boston: Harvard Business School Press, 2005, 218 pp.

John Markoff. What the Dormouse Said. New York: Viking, 2005, 301 pp.     

Taking Charge

D. Ciampa and M. Watkins, Right from the Start: Taking Charge in a New Leadership Role, Boston: Harvard Business School Press (1999), 316 pp.

W. T. Gallwey, the Inner Game of Golf (revised edition), New York: Random House (1998), 213 pp.

C.C. Manz and H.P. Sims, Jr., the New SuperLeadership: Leading Others to Lead Themselves, San Francisco: Barrett-Koehler Publishers, Inc. (2001), 256 pp.

J.-F. Manzone and J.-L. Barsoux, the Set-Up-To-Fail Syndrome: How Good Managers Cause Great People to Fail, Boston: Harvard Business School Press (2002), 280 pp.     

E-Commerce Overviews and Close-Ups

Soon-Yong Choi, Dale O. Stahl, and Andrew B. Whinston, The Economics of Electronic Commerce: the Essential Economics of Doing Business in the Electronic Marketplace. Indianapolis: Macmillan Technical Publishing, 1997, 626 pp.

Mellanie Hills, Intranet Business Strategies. New York: John Wiley & Sons, 1997, 396 pp.

David Hudson, Rewired. Indianapolis, IN: Macmillan Technical Publishing, 1997, 327 pp.

Ravi Kalakota and Andrew B. Whinston, Electronic Commerce, A Manager's Guide. Reading, MA: Addison-Wesley, 1998, 431 pp.

Ravi Kalakota and Andrew B. Whinston (eds.), Readings in Electronic Commerce, Reading, MA: Addison-Wesley, 1997, 340 pp.

Ravi Kalakota and Andrew B. Whinston, Frontiers of Electronic Commerce, Reading, MA: Addison-Wesley, 1996, 850 pp.

Lee W. McNight and Joseph P. Bailey (eds.), Internet Economics. Cambridge, MA: the MIT Press, 525 pp.     

The Leading Edge in is Management

Jean Lipman-Blumen and Harold J. Leavitt, Hot Groups: Seeding Them, Feeding Them, and Using Them to Ignite Your Organization, New York: Oxford University Press (1999) 296 pp.

Thomas H. Davenport, Mission Critical: Realizing the Promise of Enterprise Systems, Boston: Harvard Business School Press (2000) 336 pp.

W.H. Inmon, Ken. Rudin, Christopher K. Buss, and Ryan Sousa, Data Warehouse Performance, New York: Wiley (1999) 444 pp.

Jay Liebowitz (ed.) Knowledge Management Handbook, CRC Press (1999) 312 pp.     

The New Business Currency

Thomas H. Davenport and John C. Beck, The Attention Economy: Understanding the New Currency of Business, Boston, MA: Harvard Business School Press (2001), 253 pp.

Brad Hansen, The Dictionary of Computing and Digital Media: Terms and Acronyms, Wilsonville, OR: Franklin, Beedle, and Associates (1999), 543 pp.

Piotr Jankowski and Timothy Nyerges, Geographic Information Systems for Group Decision Making: Towards a Participatory Geographic Information Science, New York: Taylor and Francis (2001), 273 pp.

Jeffrey A. Rohlfs, Bandwagon Effects in High Technology Industries, Cambridge, MA: MIT Press (2001), 256 pp.     

Economic Visions

Jason Dedrick and Kenneth L. Kraemer, Asia's Computer Challenge: Threat or Opportunity for the United States and the World? New York: Oxford University Press (1998) 364 pp. ISBN 0-19-512201-1

Bill Gates with Collins Hemingway, Business the Speed of Thought, New York: Warner Books (1999) 470 pp. ISBN 0-446-52568-5

Henry C. Lucas, Jr., Information Technology and the Productivity Paradox: Assessing the Value of Investing in IT, New York: Oxford University Press (1999) 225 pp. ISBN 0-19-512159-7

Carl Shapiro and Hal R. Varian, Information Rules: A Strategic Guide to the Network Economy, Boston, MA: Harvard Business School Press (1999) 384 pp. ISBN 0-87584-863-X     

Emotional Intelligence

Daniel Goleman, Richard Boyatzis, and Annie McKee, Primal Leadership: Realizing the Power of Emotional Intelligence, Boston: Harvard Business School Press (2002), 306 pp.

Dennis N.T. Perkins, with Margaret P. Holtman, Paul R. Kessler, and Catherine McCarthy, Leading at the Edge: Leadership Lessons from the Extraordinary Saga of Shackleton's Antarctic Expedition, New York: AMACOM (2000), 268 pp.

Charles C. Manz, Emotional Discipline: the Power to Choose How You Feel, San Francisco: Barrett-Koehler Publishers, Inc. (2003), 234 pp.

Cliff Hakim, We Are All Self-Employed: How to Take Control of Your Career, San Francisco: Barrett-Koehler Publishers, Inc. (2003), 261 pp.     

It is 11 O'Clock. Do You Know What Your Competitor is Doing?

From Knowledge to Intelligence: Creating Competitive Advantage in the New Economy by Helen N. Rothberg and

G. Scott Erickson, Amsterdam: Elsevier Butterworth Heinemann (2005), 365 pp.

Competitive Intelligence and Global Business edited by David L. Blenkhorn and Craig S. Fleischer, Westport, CT: Praeger Publishers (2005), 292 pp.

Outsource: Competing in the Global Productivity Race by Edward Yourdon, Boston: Prentice Hall PTR (2005), 251 pp.

Digital Infrastructures: Enabling Civil and Environmental Systems through Information Technology edited by Rae Zimmerman and Thomas Horan, London: Routledge (2005), 254 pp.

Decision Support Systems: Frequently Asked Questions by Daniel J. Power, New York: iUniverse Inc. (2005), 232 pp.     

From Leo to it Value and Security

Martin Curley, Managing Information Technology for Business Value: Practical Strategies for IT and Business Managers, Hillsboro, Oregon: Intel Press (2004), 288pp.

Linda Volonino and Stephen R. Robinson, Principles and Practice of Information Security: Protecting Computers from Hackers and Lawyers, Upper Saddle River, NJ: Pearson Prentice Hall (2004), 232 pp.

Georgina Ferry, A Computer Called LEO: Lyons Teashops and the World's First Office Computer, London: Fourth Estate (2003), 221pp.     

Commerce by Any Other Name

D.F. Aldrich, Mastering the Digital Marketplace: Practical Strategies for Competitiveness in the New Economy, New York, NY: Wiley (2000) 309 pp.

R. Kalakota and M. Robinson, e-Business: Roadmap for Success, Reading, MA: Addison-Wesley (1999) 378 pp.

R. Murch and T. Johnson, Intelligent Software Agents, Upper Saddle River, NJ: Prentice Hall PTR, (1999) 210 pp.

R. T. Watson, P. Berthon, L.F. Pitt, and G.M. Zinkhan, Electronic Commerce: the Strategic Perspective, Ft. Worth, TX: the Dryden Press (2000) 162 pp.

J. Christopher Westland and T.K.H. Clark, Global Electronic Commerce: Theory and Cases, Cambridge, MA: MIT Press (2000) 585 pp.     

Rapid-Development Application Approaches to Design

Abstract

Thomas W. Davenport. Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers. Harvard Business School Press, 2005, 227 pp.

Erran Carmel and Paul Tjia. Offshoring Information Technology: Out-sourcing to a Global Workforce. New York: Cambridge University Press, 2005, 282 pp.

Wayne W. Eckerson. Performance Dashboards: Measuring, Monitoring, and Managing Your Business. Hoboken, NJ: John Wiley &; Sons, 2006, 301 pp.

Murray E. Jennex (ed.). Case Studies in Knowledge Management. Hershey, PA: Idea Group Publishing, 2005, 372 pp.     

New Thinking About the Enterprise

Geographic Information Systems in Business, James B. Pick, Editor; Hershey, PA: Idea Group Publishing (2005).

Sharing Expertise: Beyond Knowledge Management, Mark Ackerman, Volkmar Pipek, and Volker Wulf, Editors; Cambridge, MA: MIT Press (2003).

Innovations in Knowledge Management, Bonnie Montano, Editor; Hershey, PA: IRM Press (2005).

Business Intelligence for the Enterprise, by Mike Biere; Upper Saddle River, NJ: Prentice Hall, (2003).     

Four that Belong on Your Bookshelf

T. DeMarco and T. Lister, Waltzing with Bears: Managing Risk on Software Projects, New York: Dorset House Publishing (2003), 196 pp.

M.W. Doll, S. Rai, and J. Granado, Defending the Digital Frontier: A Security Agenda, Hoboken, NJ: John Wiley & Sons (2003), 238 pp.

.J.D. McKeen and H.A. Smith, Making IT Happen: Critical Issues in IT Management, Chichester, UK: Wiley (2003), 366 pp.

D.J. Power, Decision Support Systems: Concepts and Resources for Managers, Westport, CT: Quorum (2002), 251 pp.     

Fighting Malware and Other Unspeakable Threats

John Gantz and Jack M. Rochester. Pirates of the Digital Millennium: How the Intellectual Property Wars Damage

Our Personal Freedoms, Our Jobs, and the World Economy, Upper Saddle River, NJ: Prentice Hall Financial Times (2005), 294 pp.

Thomas R. Peltier, Justin Peltier, and John Blackley. Information Security Fundamentals, Boca Raton, FL: Auerbach Publications (2005), 262 pp.

Paul Reid. Biometrics for Network Security, Upper Saddle River, NJ: Prentice Hall PTR (2004), 252 pp.

Robert M. Slade. Software Forensics, New York: McGraw-Hill (2004), 215 pp.     

Bundles from Britain

Ciborra, Claudio U., ed., Groupware and Teamwork: Invisible Aid or Technical Hindrance? (Chichester, U.K.: John Wiley & Sons, 1996), 240 pp.

Galliers, Robert D. and Walter J. Bates, eds., Information Technology and Organizational Transformation: Innovation for the 21st Century (Chichester, U.K.: John Wiley & Sons, 1996), 240 pp.

Klepper, Robert and Wendell O. Jones, Outsourcing Information Technology, Systems, and Services (Upper Saddle River, NJ: Prentice-Hall PTR, 1998), 392 pp.

Remenyi, Dan, Michael Sherwood-Smith, with Terry White, Achieving Maximum Value from Information Systems: A Process Approach (Chichester, U.K.: John Wiley & Sons, 1997). 262 pp.

Wigand, Rolf, Arnold Picot, and Ralf Reichwald, Information, Organization, and Management: Expanding Markets and Corporate Boundaries (Chichester, U.K.: John Wiley & Sons, 1997), 458 pp.

Willcocks, Leslie P. and Mary C. Lacity, eds., Strategic Sourcing of Information Systems: Perspectives and Practices (Chichester, U.K.: John Wiley & Sons, 1997), 262 pp.     

The New Business Currency

Abstract

Thomas H. Davenport and John C. Beck, The Attention Economy: Understanding the New Currency of Business, Boston, MA: Harvard Business School Press (2001), 253 pp.

Brad Hansen, The Dictionary of Computing and Digital Media: Terms and Acronyms, Wilsonville, OR: Franklin, Beedle, and Associates (1999), 543 pp.

Piotr Jankowski and Timothy Nyerges, Geographic Information Systems for Group Decision Making: Towards a Participatory Geographic Information Science, New York: Taylor and Francis (2001), 273 pp.

Jeffrey A. Rohlfs, Bandwagon Effects in High Technology Industries, Cambridge, MA: MIT Press (2001), 256 pp.     

The Intelligent New Business Electronic Application and Automated Underwriting Solution at The Western-Southern Life Insurance Company

For life insurance companies, the challenge of the new century is to maintain profitability and market share in a rapidly changing business environment, manifested by increased competition and changes to insurance products required by the market.

In order to meet these challenges, the Western-Southern Life Insurance Company (WSL) decided to automate their insurance policy application process and reengineer the underwriting process. Their main objectives were to reduce the cost of underwriting, reduce application cycle time and streamline the underwriting process. The result was a business intelligence application known as Intelligent New Business.     

Book Reviews

Books Reviewed in this Articles: Preventable Disasters: Why Governments Fail, Frederick L. Shiels, Rowman and Littlefield Publishers Inc., Savage, Maryland (1991), 204 pp. Somalia: The Missed Opportunities, Mohammed Sahnoun, United States Institute of Peace, Washington, DC (1994), 89 pp. Prison Riots in Britain and the USA, Robert Adams, St. Martin's Press, New York (1992), 268 pp. A New Species of Trouble: Explorations in Disaster, Trauma and Community, Kai T. Erikson, W.W. Norton and Company, London (1994), 263 pp. Breaking the Vicious Circle: Toward Effective Risk Regulation, Stephen Breyer, Harvard University Press, Cambridge (1993), 127 pp. Globalisation, Social Theory and Global Culture, Roland Robertson, Sage Publications, London (1992), 211 pp.