Green ergonomics: challenges and opportunities

Addressing the causes and consequences of environmental degradation presents significant challenges for humankind. This paper considers what ergonomics/human factors (E/HF) professionals can contribute to understanding and tackling some of the issues that arise through the movement towards a more environmentally sustainable economy. These issues are considered in relation to work in green industries (specifically, sustainable energy production, recycling and organic food production), and there is a need to ensure that these jobs are safe and healthy; the design of products and systems that are ‘environmentally friendly’ to facilitate their acceptability and use and how E/HF professionals can contribute to understanding and promoting behavioural change relating to environmental choices. The activities of some international organisations in this area are identified and the potential for E/HF involvement is considered. The implications for the E/HF profession are discussed.

Practitioner summary: This paper considers how ergonomics/human factors professionals can contribute to the movement towards more sustainable and ‘environmentally friendly’ design and work. Potential challenges and opportunities are discussed in relation to jobs in green industries, products and systems and behaviour change.     

Green ergonomics: definition and scope

This paper demonstrates that the goals of ergonomics (i.e. effectiveness, efficiency, health, safety and usability) are closely aligned with the goals of design for environmental sustainability. In this paper, the term ‘green ergonomics’ is conceptualised to specifically describe ergonomics interventions with a pro-nature emphasis. Green ergonomics is focused on the bi-directional connections between human systems and nature. This involves looking at (1) how ergonomics design and evaluation might be used to conserve, preserve, and restore nature and (2) how ecosystem services might be harnessed to facilitate the improved wellbeing and effectiveness of human systems. The paper proposes the scope of green ergonomics based on these bi-directional relationships in the areas of the design of low resource systems and products, the design of green jobs, and the design for behaviour change. Suggestions for further work in the green ergonomics domain are also made.

Practitioner Summary: Given the enormous environmental challenges facing modern industrial society, this paper encourages ergonomics science to embrace a pro-nature understanding of work design and research. This paper sets out the role for green ergonomics based on an appreciation of the human–nature connections that have been integrated with our understanding of ergonomics science and practice.     

Nanomaterials in the field of design ergonomics: present status

Application of nanotechnology and nanomaterials is not new in the field of design, but a recent trend of extensive use of nanomaterials in product and/or workplace design is drawing attention of design researchers all over the world. In the present paper, an attempt has been made to describe the diverse use of nanomaterials in product and workplace design with special emphasis on ergonomics (occupational health and safety; thermo-regulation and work efficiency, cognitive interface design; maintenance of workplace, etc.) to popularise the new discipline ‘nanoergonomics’ among designers, design users and design researchers. Nanoergonomics for sustainable product and workplace design by minimising occupational health risks has been felt by the authors to be an emerging research area in coming years.

Practitioner Summary: Use of nanomaterials in the field of design ergonomics is less explored till date. In the present review, an attempt has been made to extend general awareness among ergonomists/designers about applications of nanomaterials/nanotechnology in the field of design ergonomics and about health implications of nanomaterials during their use.     

The development of computer‐based tools to support ergonomics in design education and practice

Abstract

Ergonomics is not always used effectively by practising designers, and is still seen as limiting their creativity. Reasons for this include: ergonomics information is not presented in a readily assimilated form to designers during their design education and later design activities; design decisions relating to ergonomics issues are not addressed and discussed systematically by all members of the design team during concept design; the user centred approach that ergonomics encourages in design is not always included as part of the education of future designers.

With computers being used more widely in design and design education, they could be used to deliver ergonomics information and help structure discussion of ergonomics issues amongst the design team from the earliest stages of design. This paper describes findings relating to the use of ergonomics in automotive design, and proposes two tools which could enhance the use of ergonomics in design education and in current and future design practice.     

Selection of target LEED credits based on project information and climatic factors using data mining techniques

Developed by the United States Green Building Council, Leadership in Energy and Environmental Design (LEED) is a credit-based rating system that provides third-party verification for green buildings. Selection of target credits is important yet challenging for LEED managers because various factors such as target certification grade level and building features need to be considered on a case-by-case basis. Local climatic factors could affect the selection of green building technologies and hence the target credits, but currently there is no research suggesting target LEED credits based on climatic factors. This paper presents a methodology for the selection of target LEED credits based on project information and climatic factors. This study focuses on projects certified with LEED for Existing Buildings (LEED-EB). Information of 912 projects and their surrounding climatic circumstances was collected and studied. 55 classification models for 47 LEED-EB credits were then constructed and optimized using three classification algorithms - Random Forests, AdaBoost Decision Tree, and Support Vector Machine (SVM). The results showed that Random Forests performed the best in most of the 55 classification models. With a combination of the three algorithms, the trained classification models were used to develop a web-based decision support system for LEED credit selection. The system was tested using 20 recently certified LEED projects, and the results showed that our system had an accuracy of 82.56%.     

A sustainable system of systems approach: a new HFE paradigm

Sustainability issues such as natural resource depletion, pollution and poor working conditions have no geographical boundaries in our interconnected world. To address these issues requires a paradigm shift within human factors and ergonomics (HFE), to think beyond a bounded, linear model understanding towards a broader systems framework. For this reason, we introduce a sustainable system of systems model that integrates the current hierarchical conceptualisation of possible interventions (i.e. micro-, meso- and macro-ergonomics) with important concepts from the sustainability literature, including the triple bottom line approach and the notion of time frames. Two practical examples from the HFE literature are presented to illustrate the model. The implications of this paradigm shift for HFE researchers and practitioners are discussed and include the long-term sustainability of the HFE community and comprehensive solutions to problems that consider the emergent issues that arise from this interconnected world.

Practitioner Summary: A sustainable world requires a broader systems thinking than that which currently exists in ergonomics. This study proposes a sustainable system of systems model that incorporates ideas from the ecological sciences, notably a nested hierarchy of systems and a hierarchical time dimension. The implications for sustainable design and the sustainability of the HFE community are considered.     

The perceived importance and the presence of creative potential in the health professional's work environment

The value of creative employees to an organisation's growth and innovative development, productivity, quality and sustainability is well established. This study examined the perceived relationship between creativity and work environment factors of 361 practicing health professionals, and whether these factors were present (realised) in their work environment. Job design (challenges, team work, task rotation, autonomy) and leadership (coaching supervisor, time for thinking, creative goals, recognition and incentives for creative ideas and results) were perceived as the most important factors for stimulating creativity. There was room for improvement of these in the work environment. Many aspects of the physical work environment were less important. Public health sector employers and organisations should adopt sustainable strategies which target the important work environment factors to support employee creativity and so enhance service quality, productivity, performance and growth. Implications of the results for ergonomists and workplace managers are discussed with a participatory ergonomics approach recommended.

Practitioner summary: Creative employees are important to an organisation's innovation, productivity and sustainability. The survey identified health professionals perceive a need to improve job design and leadership factors at work to enhance and support employee creativity. There are implications for organisations and ergonomists to investigate the creative potential of work environments.     

Opportunities for meeting sustainability objectives

It is inevitable that theory and good practice in Human Factors/Ergonomics (HF/E) should comprise engineering for sustainability to safeguard ecology and maintaining the quality of life. There are immediate and longer-term opportunities for HF/E community to be a key contributor in solving sustainability issues. However, sustainability research in HF/E domain has only been partially explored. A further theoretical and practical contribution is needed. Digital Human Modeling (DHM) is a potential method to integrate human element into sustainability research. However, current DHM tools are limited in resolving these issues until sustainability objectives are explicitly considered. There are DHM tools available to evaluate human performance. However typically do not consider sustainability aspects of the work environment. This study introduces two conceptual digital ergonomics toolkits, Air Quality Index Assessment and Metabolic Energy Expenditure, to demonstrate the potential use of DHM in evaluating the health risks and worker's performance in work design. Incorporating human element into sustainability through DHM (digital ergonomics toolkits) reduces the need for in-situ human data collection and physical prototyping for work environments that are subject to poor air quality, toxic exposure and handling of hazardous materials. The DHM toolkits proposed in this study can bring attention towards building multidisciplinary collaboration that can enhance HF/E outreach goals in sustainability-related engineering design.Relevance to IndustryDHM can help industry to minimize the need of in-situ human data collection, reduce the need of physical prototyping, and optimize overall system performance for where subjects are exposed to poor air quality, toxic exposure, and handling of hazardous materials.     

Expert evaluation of traffic signs: conventional vs. alternative designs

Traffic sign comprehension is significantly affected by their compliance with ergonomics design principles. Despite the UN Convention, designs vary among countries. The goal of this study was to establish theoretical and methodological bases for evaluating the design of conventional and alternative signs. Thirty-one conventional signs and 1–3 alternatives for each conventional sign were evaluated for their compliance with three ergonomics guidelines for sign design: physical and conceptual compatibility, familiarity and standardisation. Twenty-seven human factors and ergonomics experts from 10 countries evaluated the signs relative to their compliance with the guidelines. Analysis of variance across alternatives revealed that for 19 of the 31 signs, an alternative design received a significantly higher rating in its ergonomics design than the conventional sign with the same meaning. We also found a very high correlation between the experts’ ratings and comprehension from previous studies. In conclusion, many countries use signs for which better alternative designs exist, and therefore UN Convention signs should be re-examined, and ergonomics experts evaluation can serve as a good surrogate for road users’ comprehension surveys.

Practitioner summary: This study presents theoretical and methodological bases for evaluating the design of UN Conventional and alternative traffic signs. Human factors and ergonomics experts evaluated 31 conventional and 68 alternative road signs, based on ergonomics principles for sign design. Results indicated the need to re-examine poorly designed UN Convention signs.     

Ergonomics and sustainability: towards an embrace of complexity and emergence

Technology offers a promising route to a sustainable future, and ergonomics can serve a vital role. The argument of this article is that the lasting success of sustainability initiatives in ergonomics hinges on an examination of ergonomics’ own epistemology and ethics. The epistemology of ergonomics is fundamentally empiricist and positivist. This places practical constraints on its ability to address important issues such as sustainability, emergence and complexity. The implicit ethical position of ergonomics is one of neutrality, and its positivist epistemology generally puts value-laden questions outside the parameters of what it sees as scientific practice. We argue, by contrast, that a discipline that deals with both technology and human beings cannot avoid engaging with questions of complexity and emergence and seeking innovative ways of addressing these issues.

Practitioner Summary: Ergonomics has largely modelled its research on a reductive science, studying parts and problems to fix. In sustainability efforts, this can lead to mere local adaptations with a negative effect on global sustainability. Ergonomics must consider quality of life globally, appreciating complexity and emergent effects of local relationships.     

A survey of anthropometry and physical accommodation in ergonomics curricula

The size and shape of users are an important consideration for many products and environments. Designers and engineers in many disciplines must often accommodate these attributes to meet objectives such as fit and safety. When practitioners have academic training in addressing these issues, it is typically through courses in Human Factors/Ergonomics (HF/E). This paper investigates education related to physical accommodation and offers suggestions for improvement. A survey was conducted wherein 21 instructors at 18 universities in the United States provided syllabi for 29 courses, which were analysed to determine topics related to anthropometry and resources used for the courses. The results show that within the US, anthropometry is covered in the majority of courses discussing physical ergonomics, but important related concepts were often omitted (e.g. digital human modelling, multivariate accommodation and variability across global populations). Curricula could be improved by incorporating more accurate anthropometry, multivariate problems and interactive online tools.

Practitioner Summary: This paper describes a study investigating collegiate ergonomics courses within the US in the area of physical accommodation. Course schedules and texts were studied for their treatment of several topics related to accommodating the spatial requirements (anthropometry) of users. Recommendations are made for improving course curricula.     

Designing for sustainability: ergonomics – carpe diem.

Sustainability is a global issue that has worldwide attention but the role of ergonomics in designing for sustainability is poorly understood and seldom considered. An analysis of the literature on ergonomics, design and sustainability was conducted via a search of electronic databases: Scopus, Business Source Complete, Google Scholar, Emerald Publishing, Academic Search Premiere, Web of Science, Discover and Ergonomics Abstracts, for the years 1995–2012. A total of 1934 articles fulfilled the search criteria, but content analysis of the abstracts indicated that only 14 refereed articles addressed the main search criteria. Of those seven were in ergonomics journals and seven were in other journals (and were not written by ergonomists). It is concluded that the contribution of ergonomics to sustainability and sustainable design has been limited, even though the goals of sustainability and ergonomics are congruent. Ergonomists have not been at the forefront of research contributing to sustainability – and it is time for them to ‘seize the day’ – ‘carpe diem’.

Practitioner Summary: This literature review shows that ergonomics contribution to sustainability is limited but since there is congruence between the disciplines it calls for ergonomists to become more involved and to seize the day – carpe diem.     

Fitting methods to paradigms: are ergonomics methods fit for systems thinking?

Abstract

The issues being tackled within ergonomics problem spaces are shifting. Although existing paradigms appear relevant for modern day systems, it is worth questioning whether our methods are. This paper asks whether the complexities of systems thinking, a currently ubiquitous ergonomics paradigm, are outpacing the capabilities of our methodological toolkit. This is achieved through examining the contemporary ergonomics problem space and the extent to which ergonomics methods can meet the challenges posed. Specifically, five key areas within the ergonomics paradigm of systems thinking are focused on: normal performance as a cause of accidents, accident prediction, system migration, systems concepts and ergonomics in design. The methods available for pursuing each line of inquiry are discussed, along with their ability to respond to key requirements. In doing so, a series of new methodological requirements and capabilities are identified. It is argued that further methodological development is required to provide researchers and practitioners with appropriate tools to explore both contemporary and future problems.

Practitioner Summary: Ergonomics methods are the cornerstone of our discipline. This paper examines whether our current methodological toolkit is fit for purpose given the changing nature of ergonomics problems. The findings provide key research and practice requirements for methodological development.     

Innovation characteristics and intention to adopt sustainable facilities management practices

Sustainable facilities management (SFM) is important because typical buildings consume more resources and energy than necessary, negatively impact the environment and generate lots of waste (US Department of Energy, 2003, Green Buildings). This study examined innovation characteristics that relate to facility managers' intention to adopt SFM practices. Based on the diffusion of innovations theory (Rogers 1962, 1995, Diffusion of Innovations. 4th ed. New York: The Free Press), an SFM innovation and adoption model was proposed. A survey was conducted with a convenience sample of 240 public facilities managers in 25 facilities management divisions in Seoul, Korea, and its metropolitan areas. Structural equation modelling was employed to analyse the data. The results showed that economic advantage and human comfort aspects are predictors for the intention of SFM adoption. Observability is positively relevant to the intention of SFM adoption. Complexity, however, is not a significant predictor for the intention of SFM adoption. Practical implications for sustainable products and systems and the built environment are suggested.

Practitioner summary: To incorporate an innovation like sustainable practices, it is required to meet the needs of potential adopters. Innovation characteristics that influence facility managers' intention to adopt sustainable facilities management were examined. A survey was conducted. Economic advantage, human comfort and observability are predictors for the intention of adoption of sustainable practice.     

3D printed deformable product handle material for improved ergonomics

In product handle ergonomic design optimisation researchers focused mainly on the size and shape of the handles; however, interface handle materials have been neglected despite showing potential to improve ergonomics. Deformable elastic cellular meta-materials with pre-engineered mechanical response based on the biomechanical evaluation of human hand soft tissue during grasping were designed and manufactured using commercial 3D printing technology. A sawing task has been utilized for the evaluation of subjective comfort rating. Based on distinct mechanical behaviour of cellular solids, 3D printed handle interface material stays stiff at the low grasping forces and deforms only when certain amount of contact pressure is reached. Cellular density can be easily adjusted to meet the desired biomechanical response. Hereby stability of the handle in hands is maximised while providing more uniform contact pressure distribution on the soft tissue at higher grasping forces. By this means comfort rating is also increased compared to stiff handle interface materials such as plastic. Results also suggest the handle material has greater influence on the comfort rating than the handle size and shape.Relevance to industryApplication of this research includes the utilization of this methodology and design techniques in development of handles for powered and non-powered tools and handheld products for improved comfort and also ergonomics.     

Do we need sustainability as a new approach in human factors and ergonomics?

The International Ergonomics Association Technical Committee ‘Human Factors and Sustainable Development’ was established to contribute to a broad discourse about opportunities and risks resulting from current societal ‘mega-trends’ and their impacts on the interactions among humans and other elements of a system, e.g. in work systems. This paper focuses on the underlying key issues: how do the sustainability paradigm and human factors/ergonomics interplay and interact, and is sustainability necessary as a new approach for our discipline? Based on a discussion of the sustainability concept, some general principles for designing new and enhancing existent approaches of human factors and ergonomics regarding their orientation towards sustainability are proposed.

Practitioner summary: The increasing profile of sustainability on the international stage presents new opportunities for human factors/ergonomics. Positioning of the sustainability paradigm within human factors/ergonomics is discussed. Approaches to incorporating sustainability in the design of work systems are considered.     

Human Factors Analysis,Design, and Evaluation of Engage,a Consumer Health IT Application for Geriatric Heart Failure Self-Care

ABSTRACT

Human factors and ergonomics (HFE) and related approaches can be used to enhance research and development of consumer-facing health information technology (IT) systems, including technologies supporting the needs of people with chronic disease. A multiphase HFE study of health IT supporting self-care of chronic heart failure by older adults is described. The study was based on HFE frameworks of “patient work” and incorporated the three broad phases of user-centered design: study or analysis, design, and evaluation. In the study phase, data from observations, interviews, surveys, and other methods were analyzed to identify gaps in and requirements for supporting heart failure self-care. The design phase applied findings from the study phase throughout an iterative process, culminating in the design of the Engage application, a product intended for continuous use over 30 days to stimulate self-care engagement, behavior, and knowledge. During the evaluation phase, a variety of usability issues through expert heuristic evaluation and laboratory-based usability testing were identified. The implications of our findings regarding heart failure self-care in older adults and the methodological challenges of rapid translational field research and development in this domain are discussed.     

A Collaborative Usability Evaluation (CUE) Model for Health IT Design and Implementation

ABSTRACT

In this article, the authors describe a collaborative usability evaluation (CUE) model based on a participatory ergonomics framework. The model was applied to an organization’s health IT design and implementation processes. Individuals received education on usability evaluation principles and methods and had an opportunity for hands-on experience with usability testing. Actual usability evaluations increased participant confidence in their ability to independently design and lead such evaluations. The CUE model has since been applied to the organization’s iterative process of health IT design, has been institutionalized by the health IT department, and is integrated in its health IT implementation timelines.     

Sustaining person-environment fit with a changing workforce

Data on health and lifestyle from the Naval service cohort study of occupational stress form the background to a discussion of employee health and the sustainability of a healthy workforce in relation to secular changes – in particular, the increasing prevalence of obesity. One thousand two hundred and forty-one Naval personnel returned questionnaires in 2007 and 2011 and reported their body mass index (BMI), alcohol consumption and smoking, general health and health conditions such as back pain and high blood pressure on both occasions. Health risk due to high BMI and waist circumference in 2011 was predicted by low participation in exercise in 2007. Those performing physically demanding work in 2007 were more likely to be in the ‘no risk’ category in 2011. High BMI in 2007 was associated with the development of back pain, musculoskeletal conditions and high blood pressure in 2011. The findings are discussed in relation to two aspects of sustainability: the sustainability of current ergonomics practice in relation to health and safety; and the role of ergonomics in sustaining a healthy and productive workforce.

Practitioner Summary: Evidence is presented for the benefits of exercise in sustaining employee health and for an association between a high BMI and a number of common health complaints that have traditionally been tackled through workplace ergonomics. This evidence can be used to support the development of workplace design concepts that promote physical activity.