Consequences of organizational justice expectations in a selection system.

This study examined several consequences of applicants' expectations of organizational justice at multiple stages in a selection process. The authors assessed the justice expectations of 1,832 job applicants prior to their participation in a testing process and examined how these expectations influenced their pretest attitudes and intentions as well as their perceptions of the testing process. Results revealed that applicants with higher expectations of justice reported higher levels of pretest motivation and more positive job acceptance and recommendation intentions. Justice expectations were also positively related to applicants' perceptions of justice in the testing process. Results provided some evidence that justice expectations have a moderating influence, such that justice perceptions have a greater influence on applicants' affective and cognitive states when expectations of justice are high. The theoretical and practical implications of these findings are discussed in the context of research on organizational justice and applicant perceptions. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Realistic job previews: A test of the adverse self-selection hypothesis.

The realistic job preview (RJP) literature has focused more on posthire outcomes such as employee retention than on prehire outcomes such as applicant attraction and job choice behavior. This study extends the RJP literature by focusing on 2 important issues related to applicant attraction: (a) the weight applicants place on negative information in relation to other variables such as pay level and promotional opportunity and (b) whether the "best" applicants react differently to negative information than do other applicants (adverse self-selection). Results indicate that applicants place a fairly high negative weight on negative job information, relative to other vacancy characteristics. The results regarding adverse self-selection are less clear but suggest that the highest quality applicants may be less willing to pursue jobs for which negative information has been presented, especially when doing so imposes opportunity costs. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Confirming first impressions in the employment interview: A field study of interviewer behavior.

Examined behavioral styles used by interviewers to confirm their 1st impressions of job applicants. Three interviewers in a corporate setting formed 1st impressions based on application blank and test score information. They then conducted audiotaped interviews. Coders independently coded 79 interviews and found that 1st impressions were related to confirmatory behavior. Interviewers followed up positive 1st impressions, for example, by showing positive regard toward applicants, "selling" the company and giving job information, and gathering less information. Applicants' communication style and rapport with interviewers also differed. Significant differences in confirmatory behaviors also occurred among the 3 interviewers. A number of interviewer behaviors, especially positive regard, were related to applicant behavior in interviews. Although previous studies of expectancy confirmation have produced mixed results, the present results suggest that interviewers in natural settings do use confirmatory strategies, underscoring the importance of additional research on "self-fulfilling prophecies." (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Applicant Attraction to Organizations and Job Choice: A Meta-Analytic Review of the Correlates of Recruiting Outcomes.

Attracting high-performing applicants is a critical component of personnel selection and overall organizational success. In this study, the authors meta-analyzed 667 coefficients from 71 studies examining relationships between various predictors with job-organization attraction, job pursuit intentions, acceptance intentions, and job choice. The moderating effects of applicant gender, race, and applicant versus nonapplicant status were also examined. Results showed that applicant attraction outcomes were predicted by job-organization characteristics, recruiter behaviors, perceptions of the recruiting process, perceived fit, and hiring expectancies, but not recruiter demographics or perceived alternatives. Path analyses showed that applicant attitudes and intentions mediated the predictor-job choice relationships. The authors discuss the implications of these findings for recruiting theory, research, and practice. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Interviewer perceptions of applicant qualifications: A multivariate field study of demographic characteristics and nonverbal cues.

Eight interviewers' perceptions of 517 applicants (mean age 16.7 yrs) for seasonal employment at a large amusement park were studied by obtaining their ratings of personal style variables, body movements, speech characteristics, and a final judgment on overall qualifications. Analysis of nonverbal clues showed the relative importance of speech characteristics (articulation, proper pauses) and unimportance of personal appearance variables (cleanliness, clothing) when these variables were simultaneously considered. MANOVA and MANCOVA showed a relationship between the race and sex of the applicant, sex of the interviewer, and nonverbal cues. A unique variance for these demographic variables was demonstrated even after education background data and nonverbal cues were controlled. It is concluded that communication skills are primary influences on judgment of qualifications when considered simultaneously with other nonverbal cues and that demographic differences are systematically related to these nonverbal cues and judgments of qualifications. (17 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Longitudinal assessment of applicant reactions to employment testing and test outcome feedback.

Following a justice framework, the present study examined actual candidates taking selection tests to gain full-time employment. The reactions of 144 applicants for an entry-level accounting job were examined in a real employment testing context at 3 time periods: before testing, after testing but before feedback on whether they passed or failed the test, and after test performance feedback. With controls for pretest perceptions, several of the 5 procedural justice measures (information known about the test, chance to perform, treatment at the test site, consistency of the test administration, and job relatedness) predicted applicant evaluations regarding the organization, perceptions of employment testing, and applicant test-taking self-efficacy. Test outcome favorability (passing or failing the employment test) predicted outcomes beyond initial reactions more consistently than procedural justice perceptions. Procedural justice perceptions explained incremental variance in some analyses after the influence of outcome favorability was controlled. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Explanations for selection decisions: Applicants' reactions to informational and sensitivity features of explanations.

The effects of explanation features on participants' reactions toward a selection decision were examined in 2 studies. In Study 1, students were provided with scenarios where informational (justification, procedural, personal, control) and sensitivity (sensitive or control) features of explanations were crossed with a selection decision to assess their effects on 3 applicant reactions: process fairness, self-perceptions, and organizational perceptions. In general, personal information enhanced fairness and organizational perceptions but harmed the reported self-perceptions of students role-playing rejected applicants. Explanations given in a sensitive manner accentuated these effects. Study 2 used a similar methodology to assess the effects of giving different types of procedural information. Self-reported reactions were influenced by the interactive effects of the type of procedural information provided and the selection decision. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Making the right impression: A field study of applicant impression management during job interviews.

Two issues were explored: (a) which impression management (IM) tactics applicants use during actual interviews and (b) whether there is a relationship between applicants' IM tactics and their interview outcomes. The study also examined convergence across different methods and raters when measuring IM. Postinterview survey measures were obtained from applicants and interviewers regarding applicant IM behavior during a specific interview; in addition, a subset (n?=?24) of interviews was audiotaped and analyzed for the presence of IM. Analyses revealed low to moderate convergence across methods and raters, suggesting that IM tactics may be multidimensional constructs. Across methods and raters, there was consistent evidence of greater applicant self-promotion than ingratiation. Similarly, IM tactics significantly predicted interviewers' evaluations and whether applicants later obtained site visits. Implications for future research are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Bias against overweight job applicants in a simulated employment interview.

This study assessed whether moderately obese individuals, especially women, would be discriminated against in a mock employment interview. Potential confounding factors were controlled by having 320 Ss rate videotapes of a job interview that used the same professional actors appearing as normal weight or made up to appear overweight by the use of theatrical prostheses. Results suggested that bias against hiring overweight job applicants does exist, especially for female applicants. Bias was most pronounced when applicants were rated by Ss who were satisfied with their bodies and for whom perceptions of their bodies were central to self-concept. The decision not to hire an obese applicant was, however, only partially mediated by personality attributions. Implications and limitations of these results are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Sexism and Beautyism Effects in Selection as a Function of Self-Monitoring Level of Decision Maker.

The authors, in two experiments, investigated the influence of the sex and attractiveness of applicants for male and female sex-typed jobs on selection decisions made by low and high self-monitors. In both experiments, attractiveness and the congruence between applicants' sex and the sex type of the job influenced selection decisions. In addition, high self-monitors were more influenced by attractiveness and sex of the applicant when hiring for sex-typed jobs than low self-monitors, but this difference in hiring pattern was not evident when the job was gender neutral. Results indicate that job applicants may encounter different employment opportunities as a function of their sex, their physical attractiveness, the sex type of the job, and the self-monitoring level of the decision maker. Implications of results are discussed and suggestions for future research are offered. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Making those who cannot see look best: Effects of visual resume formatting on ratings of job applicants with blindness.

Objective: Although general attitudes toward individuals with disabilities are often positive, these perceptions do not always lead to equal footing in the hiring process. This study examined stereotypes of job applicants perceived to be blind and the role of applicant blindness in hireability ratings made by human resource managers. Specifically, we highlighted a unique challenge for individuals who cannot see: the visual formatting of resumes. Design: Human resource managers (N = 249) evaluated the visually formatted or unformatted resumes of hypothetical job applicants who were portrayed as blind or sighted and rated applicant hireability and personality characteristics. Results: Although applicants perceived to be blind were perceived as more conscientious and agreeable by human resource managers, these positive evaluations did not translate into favorable hireability evaluations. Conclusion: Because human resource managers severely penalize applicants who do not attend to visual, nonfunctional resume presentation, applicants who cannot see are apt to find themselves disadvantaged in the hiring process. The implications of these findings for organizations, job seekers, and rehabilitation professionals are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The use of impression management tactics in structured interviews: A function of question type?

This study investigated impression management tactic use during structured interviews containing both experience-based and situational questions. Specifically, the authors examined whether applicants' use of impression management tactics depended on question type. Results from 119 structured interviews indicated that almost all of the applicants used some form of impression management. Significantly more assertive than defensive impression management tactics were used, and among assertive tactics, applicants tended to use self-promotion rather than ingratiation. However, different question types prompted the use of different impression management tactics. Ingratiation tactics were used significantly more when applicants answered situational questions, whereas self-promotion tactics were used significantly more when applicants answered experience-based questions. Furthermore, the use of self-promotion and ingratiation tactics was positively related to interviewer evaluations. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Faking behavior and gender differences on a new personality research instrument.

Faking behavior was studied by comparing the personality profiles of 161 job applicants (motivated to be hired) with those of a control group of 73 graduate and undergraduate business students (motivated to obtain personal information for their own enlightenment). 44% of the Ss were female. Both groups were instructed to describe themselves honestly while completing the Self-Perception Test. Applicants did "fake good," scoring significantly higher on 10 of 11 scales; variance was significantly lower among applicants on 7 scales. Gender differences, consistent with cultural stereotypes, occurred on 5 scales. Overall profile shapes were virtually identical for student and applicant groups, suggesting that faking may not have dramatically altered the essence of the personality constructs. The scales of the test were found to have high reliability. Scale independence is discussed in relation to the 5-factor model of personality. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Moderating effects of personal and contextual factors in age discrimination.

The researchers explored personal and contextual factors that inhibit or facilitate the use of older worker stereotypes in a selection context. The authors suggest that older worker stereotypes are more likely to be used and influence applicant evaluations when raters are biased against older workers, when raters do not have the cognitive resources to inhibit the use of age-associated stereotypes, or when applicants apply for age-incongruent jobs. The researchers explored the extent to which raters differing in older worker bias make discriminatory decisions about young or old individuals applying for age-typed jobs under conditions of high- and low-cognitive demands. A laboratory study was conducted with 131 undergraduate students who evaluated applicants in a simulated employment context. Results indicated that older worker bias, cognitive busyness, and job age-type interact to affect the extent to which applicant age plays a role in selection decisions. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Employment interviewers' errors in processing positive and negative information.

Suggests that previous findings that employment interviewers give too much weight to negative information when evaluating an applicant are an artifact of the research methods used. 39 employment interviewers rated information units and applicants. The research design included 2 refinements: (a) comparable scales were used for obtaining measures of both information valence and information use, and (b) redundant information was partialled out. Results show that interviewers processed negative information accurately but did not place sufficient weight on positive information. Some probable causes and practical implications of this finding are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Racial group differences in employment interview evaluations.

The purpose of this investigation was to assess the effect of race on employment interview evaluations. A meta-analysis of 31 studies found that both Black and Hispanic applicants received interview ratings that on average were only about one quarter of a standard deviation lower than those for White applicants. Thus, interviews as a whole do not appear to affect minorities nearly as much as mental ability tests. Results also suggested that (a) high-structure interviews have lower group differences on average than low-structure interviews, (b) group differences tend to decrease as the complexity of the job increases, and (c) group differences tend to be higher when there is a greater proportion of a minority in the applicant pool. Implications and directions for future research are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Looked over or overlooked? Prescreening decisions and postinterview evaluations.

Past research indicates that interviewers' initial impressions of job applicants affect their subsequent evaluations. These findings, however, come either from naturalistic studies that do not control for the applicants' qualifications or from laboratory experiments that cannot assess what occurs in real interviews. The present study examined preinterview impressions and postinterview evaluations in the context of prescreening decisions. Job applicants who were prescreened into interviews were judged more favorably by recruiters than applicants who were not prescreened. Because many applicants were prescreened by some organizations and not by others, the authors were able to control for applicant qualifications and show that the same individuals were rated more favorably when prescreened than when not prescreened. Finally, the results ruled out the possibility that findings simply reflect accurate preinterview assessments of applicant-job "fit." (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

The Effect of Applicant Influence Tactics on Recruiter Perceptions of Fit and Hiring Recommendations: A Field Study.

The present study examined the effect of applicant influence-tactic use on recruiter perceptions of fit. Two tactics, ingratiation and self-promotion, were expected to have positive effects on recruiter perceptions of fit and on recruiter hiring recommendations. In addition, the authors expected recruiter fit perceptions to mediate the relationship between applicant influence tactics and recruiter hiring recommendations. Results suggested that ingratiation had a positive effect on perceived fit and recruiter hiring recommendations (and indirectly, on receipt of a job offer). In addition, perceived fit mediated the relationship between ingratiation and hiring recommendations. The effects of self-promotion on fit and hiring recommendations were generally weak and nonsignificant. Implications and directions for future research are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)