Fostering the determinants of knowledge sharing in professional virtual communities

Professional virtual communities (PVCs), which are formed on the Internet, are expected to serve the needs of members for communication, information, and knowledge sharing. The executives of organizations should consider PVCs as a new innovation or knowledge pool since members share knowledge. However, many PVCs have failed due to members’ low willingness to share knowledge with other members. Thus, there is a need to understand and foster the determinants of members’ knowledge sharing behavior in PVCs. This study develops an integrated model designed to investigate and explain the relationships between contextual factors, personal perceptions of knowledge sharing, knowledge sharing behavior, and community loyalty. Empirical data was collected from three PVCs and tested using structural equation modeling (SEM) to verify the fit of the hypothetical model. The results show that trust significantly influences knowledge sharing self-efficacy, perceived relative advantage and perceived compatibility, which in turn positively affect knowledge sharing behavior. Furthermore, the study finds that the norm of reciprocity does not significantly affect knowledge sharing behavior. The results of the study can be used to identify the motivation underlying individuals’ knowledge sharing behavior in PVCs. By investigating the impacts of contextual factors and personal perceptions on knowledge sharing behavior, the integrated model better explains behavior than other proposed models. This study might help executives of virtual communities and organizations to manage and promote these determinants of knowledge sharing to stimulate members’ willingness to share knowledge and enhance their virtual community loyalty. As only little empirical research has been conducted on the impact of knowledge sharing self-efficacy, perceived relative advantage, and perceived compatibility on the individual’s knowledge sharing behavior in PVCs, the empirical evidence reported here makes a valuable contribution in this highly important area.     

China's e-science knowledge grid environment

The Internet and World Wide Web are milestones in the history of information sharing. Scientists are increasingly relying on them to support their research. Knowledge is the basis of realizing intelligent services. The knowledge grid is a mechanism that can synthesize knowledge from data through mining and reference methods and enable search engines to make references, answer questions, and draw conclusions from masses of data. The knowledge grid infrastructure supports e-science through a set of relevant application services and semantic resources. We have developed a semantic-link-making tool for users to conveniently describe their understandings of provided resources and background knowledge.     

The role of knowledge sharing self-efficacy in sharing Open Educational Resources

In the current paper we report on a study regarding teachers’ sharing behavior regarding their Open Educational Resources (OER) in the Netherlands. Little is known about how many teachers actually share their learning materials and, therefore, an attempt was made to estimate the number of Dutch teachers and the types of OER they share. Second, we tried to find out whether knowledge sharing self-efficacy facilitated, and evaluation apprehension and trust inhibited teachers to share OER in two different contexts of sharing behavior; sharing with colleagues at their school (interpersonal sharing) and sharing with the public through Internet (Internet sharing). A survey among 1568 teachers from primary to higher education was undertaken to test the relative importance of knowledge sharing self-efficacy, evaluation apprehension and trust in determining Dutch teachers’ intention to share. The results showed that a large proportion of the Dutch teachers shared their OER, but that this sharing was limited to learning materials with low complexity (e.g., texts or images). Moreover, sharing occurred twice as much interpersonally than via websites. Our hypothesis that evaluation apprehension is significantly related to sharing behavior as well as the intention to share was not confirmed. Self-efficacy to share knowledge did, however, explain some of the differences in sharing behavior and in the intention to share of Dutch teachers, although the variables under study accounted only for a small amount of variance. Our findings should thus be replicated in further studies and other variables should be considered that could effectively predict OER sharing behavior of teachers.     

A study of Facebook Groups members’ knowledge sharing

There have been many studies focusing on individuals’ knowledge sharing behavior in the organizational setting. With the rapid prevalence of social networking sites, many people began to express their thoughts or share their knowledge via Facebook website. Facebook is an open environment which does not provide any immediate monetary benefits to its users. Its Groups members’ knowledge sharing behavior could be different from the ones in organizations. We proposed a research model to examine factors which promote the Facebook Groups users’ willingness to share knowledge. The factors in the study include extrinsic motivation, social and psychological forces, and social networking sharing culture. We used PLS to test our proposed hypotheses based on 271 responses collected through an online survey. Our results indicated that reputation would affect knowledge sharing attitude of Groups members and sense of self-worth would directly and indirectly (through subjective norm) affect the attitude. In addition, social networking sharing culture (fairness, identification, and openness) is the most significant factor, not only directly affecting knowledge sharing intention, but also indirectly influencing the sharing intention through subjective norm and knowledge sharing attitude.     

Semantics and knowledge grids: building the next-generation grid

Just as the Internet is shifting its focus from information and communication to a knowledge delivery infrastructure, we see the Grid moving from computation and data management to a pervasive, worldwide knowledge management infrastructure. We have the technology to store and access data, but we seem to lack the ability to transform data tombs into useful data and extract knowledge from them. We review some of the current and future technologies that will impact the architecture, computational model, and applications of future grids. We attempt to forecast the evolution of computational grids into what we call the next-generation grid, with a particular focus on the use of semantics and knowledge discovery techniques and services. We propose a comprehensive software architecture for the next-generation grid, which integrates currently available services and components in Semantic Web, Semantic Grid, P2P, and ubiquitous systems. We'll also discuss a case study that shows how some new technologies can improve grid applications.     

Employee creativity formation: The roles of knowledge seeking,knowledge contributing and flow experience in Web 2.0 virtual communities

Knowledge seeking and knowledge contributing are two distinct types of behaviors, both of which must occur for the presumed benefits of knowledge sharing to be realized. Self-perception theory posits that individuals come to ‘know’ their own internal beliefs by inferring them partially from observations of their own overt behavior. Building on self-perception theory and adhering to the principle that knowledge sharing facilitates knowledge creation, we develop a research model to explore the consequences of both knowledge seeking and knowledge contributing behavior given the consideration that flow plays a lubricating role in the formation of creativity. Data collected from 232 users of Web 2.0 virtual communities were used to test the model. We found that both knowledge seeking and knowledge contributing can lead to a state of flow and can further result in creativity at work. These findings and their implications for theory and practice are discussed.     

Architecture for knowledge discovery and knowledge management

In this paper, we propose I-MIN model for knowledge discovery and knowledge management in evolving databases. The model splits the KDD process into three phases. The schema designed during the first phase, abstracts the generic mining requirements of the KDD process and provides a mapping between the generic KDD process and (user) specific KDD subprocesses. The generic process is executed periodically during the second phase and windows of condensed knowledge called knowledge concentrates are created. During the third phase, which corresponds to actual mining by the end users, specific KDD subprocesses are invoked to mine knowledge concentrates. The model provides a set of mining operators for the development of mining applications to discover and renew, preserve and reuse, and share knowledge for effective knowledge management. These operators can be invoked by either using a declarative query language or by writing applications.The architectural proposal emulates a DBMS like environment for the managers, administrators and end users in the organization. Knowledge management functions, like sharing and reuse of the discovered knowledge among the users and periodic updating of the discovered knowledge are supported. Complete documentation and control of all the KDD endeavors in an organization are facilitated by the I-MIN model. This helps in structuring and streamlining the KDD operations in an organization.     

Profiling good Samaritans in online knowledge forums: Effects of affiliative tendency,self-esteem,and public individuation on knowledge sharing

Two studies investigated what motivates knowledge sharing in online knowledge forums. Based on the uses and gratifications model, we hypothesized that individuals would respond to information requests broadcast by unknown others to fulfill their needs for social interaction (affiliative tendency), to maintain a positive self-image (self-esteem), or to proclaim one’s uniqueness (public individuation). Consistent with the hypotheses, a web-based survey with current users of a public knowledge sharing site found that those with stronger affiliative tendency, higher self-esteem, or stronger public individuation were more likely to contribute to the open information repository (Study 1). However, a 2 (social presence: low vs. high) × 2 (recognition rewards: absent vs. present) between-subjects design experiment also showed that these psychological traits significantly enhanced individuals’ intention to share knowledge on a public web site, only when other users’ presence was rendered salient and individual contributions were visibly acknowledged (Study 2).     

Exploring factors that influence knowledge sharing behavior via weblogs

Knowledge sharing is seen as one of the essential processes for knowledge management. A growing number of professionals have started weblogging, and use this tool to share their ideas. It is important to explore ways to encourage individuals to contribute personal knowledge and to assist community members to share their expertise. Through the lens of sharing culture, we explore the factors that facilitate voluntary knowledge sharing in a virtual community. Specifically, the use of three categories associated with a sharing culture – fairness, identification and openness – is considered as a linear combination, which means that enjoying helping and usefulness/relevancy thereafter promote knowledge sharing behavior. To test the theoretical model, we survey 442 members of three online communities. In addition to the positive effects of fairness and openness on community sharing culture, we also find that enjoying helping, sharing culture and usefulness/relevancy are strongly linked to member knowledge sharing behavior. This paper offers a new perspective on the mechanisms related to the sharing culture construct, which in turn facilitates weblog knowledge sharing behaviors and yields important implications for understanding knowledge sharing behavior in online communities.     

网格技术与信息资源存储和共享

“网格“是一个新出现的概念,代表了一种先进的技术和基础设施,是继Internet之后又一次重大的科技进步.网格旨在使互联网上所有资源(计算资源、存储资源、通信资源、软件资源、信息资源、知识资源等)实现全面共享与协同工作,使整个因特网整合成一台巨大的超级计算机,为用户提供“即连即用“式的服务.介绍了网格的内涵、特点及两种主要的网格体系结构,对网格环境下信息资源的存储和共享进行了论述.     

Fuzzy scheduling with swarm intelligence-based knowledge acquisition for grid computing

In spite of the existence of a large diversity in literature related to scheduling algorithms in computational grids, there are only a few efficiently dealing with the inherent uncertainty and dynamism of resources and applications of these systems. Further, the need to meet both users and providers QoS requirements, such as tardiness or resource utilization, calls for new adaptive scheduling strategies that consider current and future status of the grid. Fuzzy Rule-Based Systems (FRBSs) are knowledge based systems that are recently emerging as an alternative for the development of grid scheduling middleware. Their main strength resides in their adaptability to changes in environment and their ability to model vagueness. However, since their performance strongly depends on the quality of their acquired knowledge, new automatic learning strategies are pursued. In this work, a FRBS meta-scheduler for scheduling jobs in computational grids is suggested which incorporates a novel knowledge acquisition method based on Swarm Intelligence. Simulations results show that the fuzzy meta-scheduler improves six classical queued-based and scheduled-based approaches present in today's production systems and it is able to easily adapt to changes in the grid conditions.     

Distributed recommender for peer-to-peer knowledge sharing

A novel model of distributed knowledge recommender system is proposed to facilitate knowledge sharing among collaborative team members. Different from traditional recommender systems in the client-server architecture, our model is oriented to the peer-to-peer (P2P) environment without the centralized control. Among the P2P network of collaborative team members, each peer is deployed with one distributed knowledge recommender, which can supply proper knowledge resources to peers who may need them. This paper investigates the key techniques for implementing the distributed knowledge recommender model. Moreover, a series of simulation-based experiments are conducted by using the data from a real-world collaborative team in an enterprise. The experimental results validate the efficiency of the proposed model. This research paves the way for developing platforms that can share and manage large-scale distributed knowledge resources. This study also provides a new framework for simulating and studying individual or organizational behaviors of knowledge sharing in a collaborative team.     

DQP:网格上的一种分布式查询处理器

网格计算是近年来兴起的一个研究热点,它旨在使互联网上所有资源(计算资源、存储资源、通信资源、软件资源、信息资源、知识资源等)实现全面共享与协同工作,使整个因特网整合成一台巨大的超级计算机,为用户提供“即连即用”式的服务。文中介绍了网格计算的概念、特点,以及开放网格服务体系结构(OGSA),详细介绍了OGSA-DQP的功能、架构、实现方法以及执行流程。     

A fuzzy trust evaluation method for knowledge sharing in virtual enterprises

The success of virtual enterprises (VEs) depends on the effective sharing of related resources between various enterprises or workers who perform related activities. Specifically, VE success hinges on the integration and sharing of information and knowledge. Trust is an important facilitator of knowledge sharing. However, the trustworthiness of a peer is a vague concept that is dynamic and that often shifts over time or with environmental changes. This study designs a trust-based knowledge-sharing model based on characteristics of VEs and the knowledge structure model to express knowledge associated with VE activities. Subsequently, the factors that affect the trust evaluation are identified based on the characteristics of trust and VEs. Finally, this study develops a knowledge sharing, decision-making framework in which a fuzzy trust evaluation method for sharing knowledge is proposed based on VE activities and the interactions among workers in allied enterprises. The method consists of three sub-methods, including an activity correlation evaluation method, a current trust evaluation method, and an integral trust evaluation method. Under the premises of secure VE knowledge and reasonable access authorization, the proposed knowledge-sharing method provides the trust level between a knowledge-requesting enterprise and a knowledge-supplying enterprise to improve the willingness of the latter to share more valuable knowledge, ultimately increasing the efficiency and competitiveness of VEs.     

Integrating knowledge flow mining and collaborative filtering to support document recommendation

Knowledge is a critical resource that organizations use to gain and maintain competitive advantages. In the constantly changing business environment, organizations must exploit effective and efficient methods of preserving, sharing and reusing knowledge in order to help knowledge workers find task-relevant information. Hence, an important issue is how to discover and model the knowledge flow (KF) of workers from their historical work records. The objectives of a knowledge flow model are to understand knowledge workers’ task-needs and the ways they reference documents, and then provide adaptive knowledge support. This work proposes hybrid recommendation methods based on the knowledge flow model, which integrates KF mining, sequential rule mining and collaborative filtering techniques to recommend codified knowledge. These KF-based recommendation methods involve two phases: a KF mining phase and a KF-based recommendation phase. The KF mining phase identifies each worker’s knowledge flow by analyzing his/her knowledge referencing behavior (information needs), while the KF-based recommendation phase utilizes the proposed hybrid methods to proactively provide relevant codified knowledge for the worker. Therefore, the proposed methods use workers’ preferences for codified knowledge as well as their knowledge referencing behavior to predict their topics of interest and recommend task-related knowledge. Using data collected from a research institute laboratory, experiments are conducted to evaluate the performance of the proposed hybrid methods and compare them with the traditional CF method. The results of experiments demonstrate that utilizing the document preferences and knowledge referencing behavior of workers can effectively improve the quality of recommendations and facilitate efficient knowledge sharing.     

Exploring the affect factors of knowledge sharing behavior: The relations model theory perspective

With a view to achieve the ultimate goal of a permanent development, operation, and growth, to any business and enterprise, the strategy of knowledge management must be reinforced, and the sooner the better. In despite of those new and high interests shown toward the organization-embedded knowledge, not much concrete finding has been obtained regarding how and why employees are reluctant to share what they know.In our research, we proposed to base on the relations model theory to explore how different relation models, cultivated and shaped by different corporate cultures, give their influences on the willingness of knowledge sharing from employees. In the mean time, with a view to get closer to the realistic circumstance in the office, we give it a shot to include additional moderating variables, task inter-dependence, as well as time-of-cooperation, into our full research framework, aiming to see if they will disturb the influencing processes between the four principal relations and the willingness of employees to share their knowledge.The result reflects the distinct impact from communal sharing and equality matching on the willingness of sharing, while a subtle but negative impact of market pricing on the sharing willingness. There is no clear effect of authority ranking. Furthermore, in the analysis of interaction mode including additional moderators, the result has exhibited that task inter-dependence does moderate the relationship between communal sharing/equality matching/market pricing and the notion of sharing, while time-of-cooperation also adjusts the influencing processes between communal sharing, equality matching, market pricing, and willingness of sharing. This analysis and study grant us some clues regarding how corporate culture would eventually leverage employees’ intention in sharing their knowledge, and advise the business organizations how they should correctly formulate the knowledge management strategy and activities to augment the knowledge inter-flows between employees.     

Managing knowledge sharing: Emergent and engineering approaches

We wished to determine how the process of knowledge sharing could be managed, seeing that it is a knowledge management dilemma. If knowledge sharing is crucial to an organization’s interests, but is inherently emergent in nature, how can the organization still manage the process? In order to answer this question, a distinction was made between two approaches towards managing knowledge sharing: an emergent approach, focusing on the social dynamics between organizational members and the nature of their daily tasks, and an engineering approach, focusing on management interventions to facilitate knowledge transfer. While the first is central to today’s thinking about knowledge, we used a field study in six organizations to show that both approaches have value in explaining knowledge sharing. Instruments that are part of the engineering approach create conditions for variables in the emergent approach, which in turn also exert a direct influence on knowledge sharing.     

Knowledge flow management for distributed team software development

Cognitive cooperation is often neglected in current team software development processes. This issue becomes more important than ever when team members are globally distributed. This paper presents a notion of knowledge flow and the related management mechanism for realizing an ordered knowledge sharing and cognitive cooperation in a geographically distributed team software development process. The knowledge flow can carry and accumulate knowledge when it goes through from one team member to another. The coordination between the knowledge flow process and the workflow process of a development team provides a new way to improve traditional team software development processes. A knowledge grid platform has been implemented to support the knowledge flow management across the Internet.     

基于Agent的网格互连结构

目前有许多论坛、试验环境和研究项目都在进行网格技术的研究，但这些研究都自成体系，采用的技术各不相同，这些网格系统不能互连、互通、互操作．为了解决这一问题，本文提出基于Agent的网格互连结构，把Agent技术和网格技术结合起采，对网格互连的安全机制和资源管理机制进行了研究，并给出了网格互连结构的设计．在本文提出的结构解决了Inter—Domain网格安全机制不同的问题、Inter—Domain网格资源共享的问题，可实现Inter—Domain网格单点登录（Single—Sign—On）和代表（Delegation），具有通用、简单、高效、分布式等优点．     

Reuse of knowledge assets from repositories: A mixed methods study

Reuse of information retrieved from an electronic knowledge repository and how this complements person-to-person interactions are poorly understood. I developed a research model that examined factors influencing how individuals benefit from reuse of knowledge assets. Using a mixed method approach, two empirical studies were conducted to test the model. The results showed that two key factors helped users to overcome difficulties in reusing knowledge assets: seeking assistance from and sharing a common perspective with the author of the asset. The study explains when and how individuals receive benefits from knowledge reuse. When individuals reuse complex knowledge assets in domains with which they are unfamiliar, they apparently gain more benefit by contacting the author; sharing a common perspective with the author also facilitates asset reuse. Thus both electronic repositories and person-to-person interaction mechanisms complement one another in facilitating knowledge sharing.