Investigating gig workers’ commitment to crowdsourced logistics platforms: Fair employment and social exchange perspectives

Crowdsourced logistics is developing rapidly during and post COVID-19. As key workers of crowdsourced logistics, gig workers' commitment is essential for the sustainable development of gig platforms. Drawing from the social exchange paradigm and organisational identification, this study explores how the five principles of Fairwork provided by crowdsourced logistics platforms (i.e., fair representation, fair management, fair conditions, fair contracts, fair pay) contribute to gig workers' organisational identification, which subsequently influences career satisfaction and career commitment. The study gathered 177 responses from gig workers in Singapore in July 2022. The structural equation modelling findings suggest that factors such as fair conditions, fair pay, fair representation, fair management, and fair contracts have substantial impacts on organisational identification. Moreover, the link between organisational identification and career commitment is partially mediated by career satisfaction. Overall, this study enriches the literature by proposing a suitable theoretical model to explain gig workers' commitment to crowdsourced logistics platforms. Moreover, the empirical results provide implications on the understanding of gig workers’ concerns for gig platforms, as well as policy suggestions for the maintenance of gig workers in the future.     

基于在线评论的家具购买意愿研究

目的 探索消费者购买实木沙发的消费影响因素,为家具品牌的设计、生产、销售、线上平台建设等环节提供针对性建议。方法 根据在线评论研究的方法,利用RPA技术获取天猫平台实木沙发的在线评论,通过情感分析软件Rost CM6进行分词、关键词提取、构建核心语义网络等。在此基础上,使用编码软件NVivo12进行扎根分析,对有效评论进行开放式编码、主轴编码、选择性编码和理论饱和度检验,并结合感知价值理论和SOR理论,构建实木家具购买意愿影响因素模型。结果 消费者在购买过程中受到家具产品因素、销售人员因素、售后服务因素、线上平台因素、线下体验因素等外界刺激,发生消费感知价值和信任的变化,并影响其购买意愿。结论 该理论模型的核心范畴要素能够适用于O2O模式下实木沙发的消费心理,有效体现消费者和家具品牌的系统性需求,具有良好的应用价值。     

Stimulus–response compatibility and affective computing: a review

Affective computing, a human-factors effort to investigate the merits of emotions while people are working with human–computer interfaces, is gaining momentum. Measures to quantify affect (or its influences) range from EEG, to measurements of autonomic nervous system responses (e.g., heart rate, blood pressure), to less objective self-reports. Here we claim that simple response-time measurements may be a viable alternative to measure (indirectly) the effects of affect on performance by providing a review of experimental paradigms and associated models of human information processing. In particular, we focus on stimulus–response compatibility paradigms that have provided important insights for human-factors research, for instance regarding the important role of the spatial layout of interface design on the efficiency of human task performance, to show that these paradigms can also be applied to investigate the role of affect in human–computer interaction.     

基于消费价值理论的旅游文创产品设计研究

目的 探讨消费价值对旅游文创产品购买意愿的影响。方法 通过文献研究,以消费价值理论为基础构建旅游文创产品购买意愿的研究模型并提出研究假设,参考国内外成熟量表设计调查问卷,发放并收集受访者资料,运用结构方程模型(SEM)的第二代技术——偏最小二乘法(PLS)统计数据并检验模型,以宁夏旅游文创产品设计为例,对研究结果进行设计应用。结论 研究发现,认知价值对消费者购买意愿的影响最大,其次为条件价值、情感价值,而功能价值、社会价值对购买意愿的影响不显著,说明在旅游文创产品设计中要注重产品的文化内涵、互动体验和情感化等特征,以提高消费者的购买意愿。本研究从消费价值的角度丰富了旅游文创产品设计的理论研究,为旅游文创产品设计开发提供了理论依据。     

Transaction attributes and buyer-supplier relationships in AMT acquisition and implementation: the case of Malaysia

This paper explores how transaction attributes of technology affect differences in the relationship between technology buyers and suppliers. It also examines the impact on performance of different patterns of relationship between technology buyers and suppliers. Data obtained from 147 manufacturing firms in Malaysia are used to test several hypotheses, which were derived from a review of the literature on technology, transaction cost theory and buyer–supplier relationships (BSR). The research results indicate that the higher the level of technological complexity, specificity and uncertainty, the more firms are likely to engage in a closer relationship with technology suppliers. Even though the majority of firms reported improvements in their performance, results indicate that firms demonstrating a closer relationship with technology suppliers are more likely to achieve higher levels of performance than those that do not. It is also shown that with high levels of transaction attribute, implementation performance suffers more when firms have weak relationships with technology suppliers than with moderate and low levels of transaction attribute.