Organizational size and IT innovation adoption: A meta-analysis

Organizational size has long been considered to be an important predictor of IT innovation adoption. However, empirical results on the relationship between them have been disturbingly mixed and inconsistent. Through a meta-analysis of 54 correlations derived from 21 empirical studies, we attempted to explain and resolve these mixed results by synthesizing across studies the effects of organizational size on IT innovation adoption and by examining the effects of six moderators on the relationship. The results suggested that, although a positive relationship generally existed between them, the relationship was moderated by five variables: type of IT innovation, type of organization, stage of adoption, scope of size, and type of size measure. This suggested that the mixed empirical results from previous studies can be explained by a lack of consideration of moderators.     

Exploring the relationships between IT competence,innovation capacity and organizational agility

Business environments today are characterized as being very dynamic and hyper competitive. Organizations in these environments have to be agile in order to adapt their strategies and actions to be successful. While it is recognized that information technology can enable firms to be agile, there is a limited understanding of the mechanisms through and the contexts in which Information Technology (IT) enhances agility. This study examines two key antecedents of organizational agility, namely the IT competence of a firm and its innovation capacity and, examine their independent and joint effects on agility. We test our model using data collected from large firms in the US. The results provide strong support for our model. We found that firms with superior IS capabilities coupled with an aggressive IT investment orientation create digital platforms that enable them to be agile. We also found that the innovation capacity of the firm has a positive relationship with organizational agility and that firms with higher innovation capacity are better able to leverage their digital platforms to enhance agility. Our results indicate that organizational agility has a strong positive impact of firm performance. We interpret and discuss these results and their theoretical and practical implications.     

Understanding the successful adoption and use of IS/IT in SMEs: an explanation from Portuguese manufacturing industries

Abstract. The objectives of the research were to identify factors enabling or inhibiting the adoption and use of information systems and technology (IS/IT) in Portuguese manufacturing small and medium‐sized enterprises (SMEs) and understand how these factors interrelate in determining relative success in the adoption and use of IS/IT. This research elicited factors from previous quantitative and qualitative research, which had been shown to influence IS/IT adoption in SMEs in other contexts. A strategic change framework was used to structure the factors and ensure that comprehensive evidence about their nature and effects could be obtained in the empirical research. Further factors were identified by initial fieldwork, before carrying out 12 in‐depth case studies, across a range of situations – different industries, different levels of adoption and a range of degrees of success in IS/IT use. The pattern that emerged from the analysis of the data shows that certain factor combinations and relationships appear to determine the relative degrees of IS/IT success across the firms. This pattern can also be explained by interpreting the roles and relationships of the key actors involved in the process of IS/IT adoption and use. Top management perspectives and attitudes towards IS/IT adoption and use play an important role in the development of internal IS/IT competencies and provide an important contribution to the development of a context that enables IS/IT success.     

Maximizing the positive influence of IT for improving organizational performance

In the analysis of whether information technology (IT) has an impact on organizational performance, focus is usually placed on the relationship between an organization’s investments in IT and that organization’s performance. Therefore, it is standard to devote special attention to the size and complexity of the organization, to the investments in other organizational resources that may affect the performance of IT, and to the manner in which the two variables are measured. However, one area that has not been well explored is the manner in which the relationship between investments in IT and organizational performance develops. In this article, we show empirically that the planning and management of IT influence the organization’s endowment of resources (physical and human), which consequently has positive effects on each of the IT-related areas usually found in organizations (applications, reliable and secure systems and communications, and training and support). In turn, the functioning of these areas influences the impact of IT on the organization, which then has positive effects on organizational performance. We have used data corresponding to IT management in Spanish universities, as well as independent rankings that are useful for evaluating their performance.     

Managing culture creep: Toward a strategic model of user IT culture

This article describes a framework of IT user culture that has implications for organizational IT strategy. The research was conducted in multiple settings with a grounded theory approach. The resulting framework is anchored to nine archetypal IT user profiles and encompasses their inter-group dynamics. By adopting a cultural perspective on IT usage, the framework can inform IT adoption and usage strategy with possible cultural antecedents and determinants of usage constructs common in IS research. The proposed framework suggests how management can influence the migration of IT user culture (culture creep). This framework can also enrich other acceptance models in order to more fully consider the human factor during IT implementation and adoption. The results underscore the importance of culture-customizing organizational IT socialization, training and evolution programs.     

An analysis of the business characteristics of adopters and non‐adopters of World Wide Web technology

The World Wide Web has received considerable media attention in recent times. Little is known concerning the technology’s appeal for commercial applications, and the topic deserves investigation. This study aims to analyze the differences between adopter and non‐adopter businesses according to their organizational characteristics. Six characteristics consistently associated with the adoption of technology, business size, age, industry, use of an IT support unit and IT budget, and degree of technology experience, are selected from the literature. A sample of 245 adopter businesses is gathered using on‐line directories and “keyword” searches of the World Wide Web. A sample of 245 non‐adopter businesses is obtained from the state business telephone directory. The study finds a number of interesting associations. No significant relationship is found between business size and World Wide Web adoption. Adopters tend to be younger yet more experienced with technology than non‐adopters. Businesses that made use of IT budgets and IT support units also tended to be adopters, however adoption did not rely on the existence of these two factors. The study raises a number of additional findings that are of interest but are not directly related to this work. These findings merit further research. This revised version was published online in July 2006 with corrections to the Cover Date.     

Information technology innovation diffusion: an information requirements paradigm

Abstract.  Information technology (IT) innovation research examines the organizational and technological factors that determine IT adoption and diffusion, including firm size and scope, technological competency and expected benefits. We extend the literature by focusing on information requirements as a driver of IT innovation adoption and diffusion. Our framework of IT innovation diffusion incorporates three industry-level sources of information requirements: process complexity, clock speed and supply chain complexity. We apply the framework to US manufacturing industries using aggregate data of internet-based innovations and qualitative analysis of two industries: wood products and beverage manufacturing. Results show systematic patterns supporting the basic thesis of the information processing paradigm: higher IT innovation diffusion in industries with higher information processing requirements; the salience of downstream industry structure in the adoption of interorganizational systems; and the role of the location of information intensity in the supply chain in determining IT adoption and diffusion. Our study provides a new explanation for why certain industries were early and deep adopters of internet-based innovations while others were not: variation in information processing requirements.     

The role of IT in organizational innovation – A systematic literature review

Information technology (IT) is broadly recognized as an important element in organizational innovation, however there has been relatively little integration of Information Systems (IS) research on the role of IT in organizational innovation. Such integration is particularly important in view of recent calls to examine the evolving ontological nature of IT, wherein IT artifacts are now shaping physical reality. We systematically examine innovation-related literature published in the leading IS journals in the period between 2009 and 2020 and we identify and summarize the core theoretical discourses in this domain. We find that extant literature largely examines the role of IT in innovation at a high level of abstraction, focusing on IT investments and IT capabilities, and consequently precluding granular insights on who, what, when, where, how, and why in relation to organizational innovation. To address this limitation and to provide a structuring lens for future research, we develop the organizational innovation system framework which posits that actors, IT artifacts, actions and organizational context are the key elements in organizational innovation systems that require more granular examination to yield deeper insights on how information technology contributes to organizational innovation. We re-examine the literature through the organizational innovation system lens and we identify gaps in extant research. We also outline potential directions for expanding the scope of future research.     

Information technology and the search for organizational agility: A systematic review with future research possibilities

Organizations are increasingly turning to information technology (IT) to help them respond to unanticipated environmental threats and opportunities. In this paper, we introduce a systematic review of the literature on IT-enabled agility, helping to establish the boundary between what we know and what we don’t know. We base our review on a wide body of literature drawn from the AIS Basket of Eight IT journals, a cross-section of non-Basket journals, IT practitioner outlets, and premier international IS conferences. We review the use of different theoretical lenses used to investigate the relationship between IT and organizational agility and how the literature has conceptualized agility, its antecedents, and consequences. We also map the evolution of the literature through a series of stages that highlight how researchers have built on previous work. Lastly, we discuss opportunities for future research in an effort to close important gaps in our understanding.     

Towards a framework for sustaining Green IT initiatives: an empirical investigation

With several studies investigating the adoption of Green IT and the factors that lead to its successful adoption, it is important to look into the continuity of Green IT initiatives in the long run. We investigate the factors that contribute to the continuity of Green IT efforts using resource-based explanations and a natural resource-based view. We also devise a method to classify firms into Sustainers and Non-Sustainers from the Program sustainability view and literature. With Green IT data (primary and secondary) collected from Indian firms, we use Discriminant analysis to identify the key factors that distinguish between Sustainers and Non-Sustainers. The analysis revealed that the organizational Green IT system, organizational flexibility, Green IT service adoption, and Green IT process innovation became significant discriminators between sustainers and non-sustainers.

     

An empirical investigation of the key determinants of data warehouse adoption

Data warehousing (DW) has emerged as one of the most powerful decision support technologies during the last decade. However, despite the fact that it has been around for some time, DW has experienced limited spread/use and relatively high failure rates. Treating DW as a major IT infrastructural innovation, we propose a comprehensive research model – grounded in IT adoption and organizational theories – that examines the impact of various organizational and technological (innovation) factors on DW adoption. Seven factors – five organizational and two technological – are tested in the model. The study employed rigorous measurement scales of the research variables to develop a survey instrument and targeted 2500 organizations in both manufacturing and services segments within two major states in the United States. A total of 196 firms (276 executives), of which nearly 55% were adopters, responded to the survey. The results from a logistic regression model, initially conceptualizing a direct effect of each of the seven variables on adoption, indicate that five of the seven variables (three organizational factors – commitment, size, and absorptive capacity – and two innovation characteristics — relative advantage and low complexity) are key determinants of DW adoption. Although scope for DW and preexisting data environment within the organization were favorable for adopter firms, they did not emerge as key determinants. However, the study provided an opportunity to explore a more complex set of relationships. This alternative structural model (using LISREL) provides a much richer explanation of the relationships among the antecedent variables and with adoption, the dependent variable. The study, especially the revised conceptualization, contributes to existing research by proposing and empirically testing a fairly comprehensive model of organizational adoption of an information technology (IT) innovation, more specifically a DSS technology. The findings of the study have interesting implications with respect to IT/DW adoption, both for researchers and practitioners.     

Social Comparison,Goal Contagion,and Adoption of Innovative Information Technology

When adopting a new, innovative information technology (IT), most institutions tend to lack knowledge about it initially. However, they often adopt new ITs despite their illiteracy. This behavior is difficult to explain using rational IT adoption theories. Focusing on the organizational decision-making process behind adoption of innovative IT, we examine the strategy by which some companies compensate for their lack of knowledge: collection of information from other companies that have successfully adopted IT previously. We develop a new IT adoption model for which goal contagion theory and social comparison theory are combined to interpret the circumstances under which organizations tend to adopt new, innovative IT despite limited knowledge about it. Big data, cloud services, and smart mobile systems are considered as examples of innovative IT in the empirical study.     

Adoption of software as a service in Indonesia: Examining the influence of organizational factors

In this study, we investigated the organizational factors that influenced Indonesian companies in their decision to adopt software as a service (SaaS). Based on a multiple-case study of 18 Indonesian companies, we identified three patterns: Top management support is an enabler for SaaS adoption; small to medium-sized enterprises (SMEs) are more likely to adopt SaaS than large companies; and organizational readiness is not an enabler for SaaS adoption. The last two patterns contradict existing information technology (IT) innovation adoption research. We explain this by examining the nature of SaaS as an IT innovation and the characteristics of Indonesia as a developing country.     

Adoption of open source software in organizations: A socio-cognitive perspective

Open source software (OSS) is an important trend in the information technology adoption landscape. It has received considerable attention in the scientific literature, but mostly in the professional press. In fact, there is much debate over its actual commercial and organizational value. Since the public discourse accompanying an IT may influence adoption decisions, it is important to consider IT specialists’ perceptions of the discourse on OSS. In this study, we investigated the relationship between IT specialists’ profiles, IT specialists’ reception of the public discourse on OSS, and their organizations’ receptivity to OSS. Drawing on the socio-cognitive perspective of IT innovation adoption and the organizing vision theory, a survey of 271 IT specialists was conducted to examine these issues. Our results indicate that a majority of IT specialists in our sample are rather neutral about the OSS concept conveyed in the public discourse. However, our sample also comprises respondents with more extreme perceptions who can be classified as either supporters or detractors. Our results indicate that detractors have more years of experience but have been less exposed to OSS than supporters, and that IT specialists’ perceptions of the OSS concept are positively associated with their organizations’ openness to OSS adoption and, to a lesser extent, with the existence of an organizational policy that favors OSS adoption. Altogether, our findings provide strong support for the organizing vision theory and the idea that the popularity of an IT innovation concept favors the adoption of the material IT innovation in organizations. By providing a preliminary test of a nomological network of IT specialists’ perceptions of the OSS concept, our study offers insights as to why organizations may or may not take OSS into account in their software procurement decisions.     

The adoption behaviour of information technology industry in increasing business-to-business integration sophistication

A supply chain is not a linear type of inter-firm structure but is often considered as a network. Business networks are underpinned by the firms' resources, social legitimacy and associated power, which are also seen in the adoption theories of business-to-business integration (B2Bi) in the supply chain. However, there appears to be scarcity of the discussion on the theoretical relationship between them. This paper aims to enrich the previous findings of technology adoption theories in a business-to-business context by proposing a structural model and using Structural Equation Modelling approach to test it. It focuses on the integrated supply chain to test, analyse and extend the adoption factors to the use of computer-based information systems (IS). The survey data were collected in the Taiwanese Information Technology Industry. The path analyses indicate the answers for three issues raised from the research framework and confirm the associations between a firm's existing system support readiness and the network determinants outside organizational boundaries. Further, it identifies the interrelationships among these factors and indicates that some of them mediate the enterprises' behaviour on investments to increase current IS for B2Bi purposes.     

IT non-conformity in institutional environments: E-marketplace adoption in the government sector

Institutional authority is a factor that impacts adoption of IT. Institutional theory incorporates three different but complimentary perspectives and we used these to develop a layered analysis of IT adoption in organizations. We used a case study of State Government agencies in Australia to show how layers of authority influenced the adoption or rejection of technology and that such forces varied in their influence over time. Based on this, we proposed the notion of patterns of conformity and non-conformity which recognise the changes in levels of compliance over time as organizational forces arise. In particular, the alignment of layers of authority acts to ensure conformity with or rejection of IT adoption decisions.     

An empirical test of three mediation models for the relationship between personal innovativeness and user acceptance of technology

Understanding the drivers of technology adoption remains an important organizational problem. Our research focused on a personality trait that is relevant to the adoption of technological innovation: personal innovativeness in IT (PIIT). We examined the causal pathways by which this trait affects behavioral intention by testing three alternative models based on innovation diffusion theory, the theory of planned behavior, and an integrative perspective that combines them. Data were collected from 196 hospital administrators in South Korea. The target innovation was an e-commerce purchasing system. Testing across all three models resulted in complete mediation, indicating that PIIT is a strong predictor of intended use of IT but it exerts its influence by altering the mediators. Our integrative perspective provides a more complete account of the causal mechanisms underlying the relationships as well as unique insights that cannot be obtained with a single theory driven model.     

Determinants of the Relative Advantage of a Structured SDM During the Adoption Stage of Implementation

This research investigates a new theoretical model for examining the relationships between user perceptions during innovation adoption. We have taken several innovation-related variables and constructed a framework for assessing the ability of a technology to improve worker performance. Prior research has not addressed the appropriate relationship between innovation adoption-related variables as applied to information systems development methodologies (SDM). This study attempts to use innovation-related variables created by Moore and Benbasat (Information Systems Research 2(3) (1991) 192–222) and Davis (MIS Quarterly 13(3) (1989) 319–340) to propose a framework useful by project managers in designing innovations that will successfully support the efforts of technology users. A framework is proposed, tested, and modified in the context of using an SDM to govern large systems development operation. Forty-seven users within a military software development organization were surveyed about their perceptions of a recently implemented structured SDM. A proposed model of innovation adoption perceptions was tested using correlation and partial least squares regression. Findings suggest a model for predicting the perceived relative advantage of SDMs in the adoption stage of their implementation which is useful in designing techniques in the IS development organizational function.     

An exploratory study of radio frequency identification (RFID) adoption in the healthcare industry

This study examines the radio frequency identification (RFID) adoption decision process and proposes a model predicting the likelihood of adopting RFID within organizations in the healthcare industry. A considerable number of studies have been conducted regarding organizational information technology (IT) adoption, but the nature of the organizational IT adoption process is still not well understood. Especially, although there are a number of variables and categories that have been found empirically to be related to adoption behavior, there is little in the way of evidence to suggest the origin or motivation behind the adoption. Thus, this study investigates the underlying motivations and driving forces behind the adoption of RFID using the theory of technology-push and need-pull. In this study, an organizational RFID adoption model is proposed and empirically tested by a survey using a sample of 126 senior executives in U.S. hospitals. The model posits that three categories of factors, technology push, need pull, and presence of champions, determine the likelihood of adopting RFID within organizations. This study also found that the relationships between those three categories and the likelihood of adopting RFID are strengthened or weakened by organizational readiness.     

Assessing the role of IT-enabled process virtualization on green IT adoption

Green Information Technology (IT) tools and practices contribute to environmental sustainability and business processes virtualization. To assess whether IT-enabled process virtualization capabilities impact organizational Green IT initiatives, Bose and Luo 2011 proposed a conceptual model that combines three theories: technology-organization-environment framework, process virtualization theory, and diffusion of innovation theory. We conducted an empirical analysis of data from 251 European firms, and found that environment context (competition intensity and regulatory support) was more important to Green IT initiatives than organization or technology context. Technology factors (sensory readiness, relationship readiness, synchronism readiness, and identification and control readiness) facilitating process virtualization were not found significant to organizational Green IT initiatives.