Measuring team knowledge: A window to the cognitive underpinnings of team performance.

The authors report an effort aimed at developing and evaluating measures of taskwork and teamwork team knowledge for teams in which members differ in knowledge backgrounds. These measures were used in a study with 36 teams to explore the cognitive underpinnings of team performance variations due to cross-training regime. The authors demonstrate that these measures are valid and provide team performance information that complements outcome and behavioral measures. Teams exposed to full cross-training acquired more taskwork and teamwork knowledge than control teams or teams exposed to a conceptual version of cross-training. Measures of team knowledge provide information regarding team task performance critical for system design and training programs. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Motivating and demotivating forces in teams: Cross-level influences of empowering leadership and relationship conflict.

Using cross-cultural laboratory and field studies with samples of leaders, employees, and students from the United States and the People's Republic of China, we examined how team-level stimuli, including empowering leadership and relationship conflict, combine to influence individual members' motivational states of psychological empowerment and affective commitment. As predicted, we found that these motivational states are individually and jointly influenced by teams' level of empowering leadership and relationship conflict and that these motivational states mediate the relationships between team stimuli and team members' innovative and teamwork behaviors and turnover intentions. In addition, results held despite controlling for team members' nationality and collectivism. We discuss contributions of our study to the team motivation, conflict, and stress literatures. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Deep-level composition variables as predictors of team performance: A meta-analysis.

This study sought to unify the team composition literature by using meta-analytic techniques to estimate the relationships between specified deep-level team composition variables (i.e., personality factors, values, abilities) and team performance. The strength of the team composition variable and team performance relationships was moderated by the study setting (lab or field) and the operationalization of the team composition variable. In lab settings, team minimum and maximum general mental ability and team mean emotional intelligence were related to team performance. Only negligible effects were observed in lab settings for the personality factor and team performance relationships, as well as the value and team performance relationships. In contrast, team minimum agreeableness and team mean conscientiousness, openness to experience, collectivism, and preference for teamwork emerged as strong predictors of team performance in field studies. Results can be used to effectively compose teams in organizations and guide future team composition research. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Influence of peripheral and motivational cues on rigid–flexible functioning: Perceptual, behavioral, and cognitive aspects.

Recent research has shown that performing approach versus avoidance behaviors (arm flexion vs. extension) effectively influences cognitive functioning. In another area, lateralized peripheral activations (left vs. right side) of the motivational systems of approach versus avoidance were linked to various performances in cognitive tasks. By combining these 2 avenues of research, the influence of motor behaviors on flexible thinking was examined through the use of lateralized approach or/and avoidance behaviors. In 5 experiments reported in this article, a combination of the laterality and arm flexion versus extension variables successfully determined flexibility–rigidity functioning, consistent with the motor congruence hypothesis (J. Cretenet & V. Dru, 2004). Through these experiments, this result has been replicated with perceptual, behavioral, and cognitive aspects of flexibility, contributing to a better understanding of the relationships between bodily components, affect, and cognition. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Team cognition in experienced command-and-control teams.

Team cognition in experienced command-and-control teams is examined in an UAV (Uninhabited Aerial Vehicle) simulation. Five 3-person teams with experience working together in a command-and-control setting were compared to 10 inexperienced teams. Each team participated in five 40-min missions of a simulation in which interdependent team members control a UAV to take reconnaissance photos. Experienced teams exceeded performance of inexperienced teams, suggesting transfer of previous command-and-control experience. Compared to inexperienced teams, experienced teams had fewer errors on process-related training knowledge, superior team process ratings, and communications containing fewer coordination-related utterances. These findings support the view that team cognition emerges through the interactions of team members, that interactions distinguish high-performing teams from average teams, and that these interactions transfer across different tasks. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Team composition, cognition, and effectiveness: Examining mental model similarity and accuracy.

This study examined the relationships between team cognitive ability and personality composition in relation to the similarity (MM-similarity) and accuracy (MM-accuracy) of team task-focused mental models. The relationships between MM-accuracy and MM-similarity with multiple indicators of team effectiveness were also examined. Sixty-seven three-person teams performed a simulated search and capture task. Results indicate that the team mean-level of cognitive ability was positively related to both MM-accuracy and MM-similarity, and the team mean-level of team agreeableness was positively related to MM-similarity. In turn, MM-accuracy was positively related to perceived coordination processes and goal accomplishment, but not team viability. In contrast, MM-similarity was positively related to team viability, but not goal accomplishment or perceived coordination processes. Implications of the findings for understanding factors that facilitate the emergence of task-focused mental models in teams with a limited life span or during the early stages of team development are discussed, along with the implications of team mental models for team success. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Cognition-based and affect-based trust as mediators of leader behavior influences on team performance.

We develop a model in which cognitive and affective trust in the leader mediate the relationship between leader behavior and team psychological states that, in turn, drive team performance. The model is tested on a sample of 191 financial services teams in Hong Kong and the U.S. Servant leadership influenced team performance through affect-based trust and team psychological safety. Transformational leadership influenced team performance indirectly through cognition-based trust. Cognition-based trust directly influenced team potency and indirectly (through affect-based trust) influenced team psychological safety. The effects of leader behavior on team performance were fully mediated through the trust in leader variables and the team psychological states. Servant leadership explained an additional 10% of the variance in team performance beyond the effect of transformational leadership. We discuss implications of these results for research on the relationship between leader behavior and team performance, and for efforts to enhance leader development by combining knowledge from different leadership theories. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Understanding team adaptation: A conceptual analysis and model.

This endeavor provides a multidisciplinary, multilevel, and multiphasic conceptualization of team adaptation with theoretical roots in the cognitive, human factors, and industrial-organizational psychology literature. Team adaptation and the emergent nature of adaptive team performance are defined from a multilevel, theoretical standpoint. An input-throughput-output model is advanced to illustrate a series of phases unfolding over time that constitute the core processes and emergent states underlying adaptive team performance and contributing to team adaptation. The cross-level mixed-determinants model highlights team adaptation in a nomological network of lawful relations. Testable propositions, practical implications, and directions for further research in this area are also advanced. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Interactions of team mental models and monitoring behaviors predict team performance in simulated anesthesia inductions.

In the present study, we investigated how two team mental model properties (similarity vs. accuracy) and two forms of monitoring behavior (team vs. systems) interacted to predict team performance in anesthesia. In particular, we were interested in whether the relationship between monitoring behavior and team performance was moderated by team mental model properties. Thirty-one two-person teams consisting of anesthesia resident and anesthesia nurse were videotaped during a simulated anesthesia induction of general anesthesia. Team mental models were assessed with a newly developed measurement tool based on the concept-mapping technique. Monitoring behavior was coded by two organizational psychologists using a structured observation system. Team performance was rated by two expert anesthetists using a performance-checklist. Moderated multiple regression analysis revealed that team mental model similarity moderated the relationship between team monitoring and performance; a higher level of team monitoring in the absence of a similar team mental model had a negative effect on performance. Furthermore, team mental model similarity and accuracy interacted to predict team performance. Our findings provide new insights on factors influencing the relationship between team processes and team performance in health care. When investigating the effectiveness of a specific team coordination behavior, team cognition has to be taken into account. This represents a necessary and compelling extension of the popular process-outcome relationship on which previous teamwork research in health care has focused. Moreover, the current study adds further external validity to the concept of team mental models by highlighting its usefulness in health care. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

A Multiple-Goal, Multilevel Model of Feedback Effects on the Regulation of Individual and Team Performance.

When working as a member of a team, individuals must make decisions concerning the allocation of resources (e.g., effort) toward individual goals and team goals. As a result, individual and team goals, and feedback related to progress toward these goals, should be potent levers for affecting resource allocation decisions. This research develops a multilevel, multiple-goal model of individual and team regulatory processes that affect the allocation of resources across individual and team goals resulting in individual and team performance. On the basis of this model, predictions concerning the impact of individual and team performance feedback are examined empirically to evaluate the model and to understand the influence of feedback on regulatory processes and resource allocation. Two hundred thirty-seven participants were randomly formed into 79 teams of 3 that performed a simulated radar task that required teamwork. Results support the model and the predicted role of feedback in affecting the allocation of resources when individuals strive to accomplish both individual and team goals. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

What makes a good team player? Personality and team effectiveness.

Good team players are often defined in trait terms; that is, they are described as dependable, flexible, or cooperative. Our goal is to examine the relationship between team member personality traits and team effectiveness. However, to understand the effects of personality on team performance requires greater specificity in how personality is described and in how team effectiveness is described. A hierarchical model of team member personality is presented that defines higher-level personality traits and specific facets relevant to team performance. Next, a classification of the core teamwork dimensions underlying effective team performance is presented. Finally, predictions are derived linking team member personality facets to specific teamwork requirements. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Effects of emotionally contagious films on changes in hemisphere-specific cognitive performance.

In the framework of models on the lateralized involvement of the cortical hemispheres in affect and psychopathology, the authors examined whether cognitive processes associated with the left and the right prefrontal cortex varied as a function of valence, motivational direction, or intensity of induced mood. Affective states (cheerfulness, anxiety, sadness, anger, and neutral mood) were experimentally induced by short “emotionally contagious films.” Findings confirmed that the newly developed films were suitable to effectively elicit the expected affective states and to differentially change the dimensions of interest. Changes in verbal versus figural fluency performance were examined as a function of positive versus negative valence, approach versus withdrawal motivation, and low versus high emotional arousal. Level of interest was evaluated as a control. Both the tendency to withdraw and emotional arousal seemed to produce relative advantages for cognitive processes that are more strongly represented in the right than left prefrontal cortex. Findings suggest that changes in cognitive performance might be best explained by an additive combination of motivational direction and arousal. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

On the specificity of face cognition compared with general cognitive functioning across adult age.

Face cognition is considered a specific human ability, clearly differentiable from general cognitive functioning. Its specificity is primarily supported by cognitive-experimental and neuroimaging research, but recently also from an individual differences perspective. However, no comprehensive behavioral data are available, which would allow estimating lifespan changes of the covariance structure of face-cognition abilities and general cognitive functioning as well as age-differences in face cognition after accounting for interindividual variability in general cognition. The present study aimed to fill this gap. In an age-heterogeneous (18–82 years) sample of 448 adults, we found no factorial dedifferentiation between face cognition and general cognition. Age-related differences in face memory were still salient after taking into account changes in general cognitive functioning. Face cognition thus remains a specific human ability compared with general cognition, even until old age. We discuss implications for models of cognitive aging and suggest that it is necessary to include more explicitly special social abilities in those models. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Managing diversity and enhancing team outcomes: The promise of transformational leadership.

In a sample of 62 research and development (R&D) teams, the authors examined transformational leadership as a moderator of the relationship of age, nationality, and educational background diversity with team outcomes. When levels of transformational leadership were high, nationality and educational diversity were positively related to team leaders' longitudinal ratings of team performance. These relationships were nonsignificant when transformational leadership was low. Age diversity was not related to team performance when transformational leadership was high, and it was negatively related to team performance when transformational leadership was low. Two mediated moderation effects help explain these findings. Transformational leadership moderated the relationship of the 3 examined diversity dimensions with the elaboration of task-relevant information, which in turn was positively associated with team performance. Moreover, transformational leadership moderated the relationship of the 3 diversity types with collective team identification, which in turn was positively related to the elaboration of task-relevant information. The authors discuss the theoretical and practical implications of these results. Overall, this study suggests that transformational leadership can foster the utilization of the potential, but frequently untapped, benefits entailed by both demographic and informational/cognitive team diversity. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Examination of relationships among trait-like individual differences, state-like individual differences, and learning performance.

Several authors (e.g., J. T. Austin & H. J. Klein, 1996; R. Kanfer, 1990b, 1992) have urged researchers to examine comprehensive models of distal individual differences as predictors of proximal motivational processes and performance. Two field studies in an academic setting tested a model of relationships among trait-like individual differences (cognitive ability, general self-efficacy, and goal orientation), state-like individual differences (state anxiety, task-specific self-efficacy, and goals), and learning performance. Most hypothesized relationships among these constructs received support when tested on 2 samples, when examining different performance episodes, and when using different goal orientation and state-anxiety measures. In general, state-like individual differences were found to mediate the relationships between trait-like individual differences and learning performance. Implications of these results are discussed and suggestions for future research are provided. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Team Goal Commitment and Team Effectiveness: The Role of Task Interdependence and Supportive Behaviors.

The objectives of this study were to test the relationships between team goal commitment and 3 criteria of team effectiveness (i.e., team performance, quality of group experience, and team viability) as well as to examine the moderating effect of task interdependence and the mediating role of supportive behaviors. Data were gathered from a sample of 74 teams working in 13 Canadian organizations. Results indicated that team goal commitment is positively related to all 3 criteria of team effectiveness. In addition, task interdependence moderates the relationship between team goal commitment and team performance. Furthermore, supportive behaviors mediate the relationships that team goal commitment has with team performance and the quality of group experience. Implications of these findings and future research needs are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Mental model metrics and team adaptability: A multi-facet multi-method examination.

This paper empirically examines the convergent, discriminant, and predictive validity of three team mental model measurement approaches. Specifically, this study measures the similarity (MM-similarity) and quality (MM-quality) facets of team strategy-focused mental models using structural networks, priority rankings, and importance ratings. The convergent and divergent relationships among the three mental model metrics are then examined via a multi-facet multi-method matrix. Finally, the relative utility of each metric for understanding the relationships between team mental models, team adaptability, and decision effectiveness are compared. The study was conducted in a laboratory setting, modeling 56 four-person decision-making teams. Results indicate little convergent and extensive discriminant validity across the three mental model metrics. In addition, only mental models measured using the structural networks metric were found to have predictive validity in relation to team adaptation and performance. The quality and similarity of team structural networks were found to have interactive effects in relation to adaptation such that mental model quality was most strongly related to adaptation for teams with low mental model similarity and unrelated to adaptation for teams with high similarity. In turn, adaptation was critical for team decision effectiveness. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Transactive memory system links work team characteristics and performance.

Teamwork and coordination of expertise among team members with different backgrounds are increasingly recognized as important for team effectiveness. Recently, researchers have examined how team members rely on transactive memory system (TMS; D. M. Wegner, 1987) to share their distributed knowledge and expertise. To establish the ecological validity and generality of TMS research findings, this study sampled 104 work teams from a variety of organizational settings in China and examined the relationships between team characteristics, TMS, and team performance. The results suggest that task interdependence, cooperative goal interdependence, and support for innovation are positively related to work teams' TMS and that TMS is related to team performance; moreover, structural equation analysis indicates that TMS mediates the team characteristics-performance links. Findings have implications both for team leaders to manage their work teams effectively and for team members to improve their team performance. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Becoming team players: Team members' mastery of teamwork knowledge as a predictor of team task proficiency and observed teamwork effectiveness.

The authors explored the idea that teams consisting of members who, on average, demonstrate greater mastery of relevant teamwork knowledge will demonstrate greater task proficiency and observed teamwork effectiveness. In particular, the authors posited that team members' mastery of designated teamwork knowledge predicts better team task proficiency and higher observer ratings of effective teamwork, even while controlling for team task proficiency. The authors investigated these hypotheses by developing a structural model and testing it with field data from 92 teams (1,158 team members) in a United States Air Force officer development program focusing on a transportable set of teamwork competencies. The authors obtained proficiency scores on 3 different types of team tasks as well as ratings of effective teamwork from observers. The empirical model supported the authors' hypotheses. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

Praise or blame? Affective influences on attributions for achievement.

Three experiments showed that mood influences achievement attributions and that cognitive processes underlie these effects. In Experiment 1, happy Ss made more internal and stable attributions for success than failure in typical 'life dilemmas.' In Experiment 2, attributions for real-life exam performance were more internal and stable in a happy than in a sad mood. Dysphoric moods resulted in self-critical rather than self-enhancing attributions, contrary to motivational theories, but consistent with cognitive models and the clinical literature on depression. In Experiment 3 this pattern was repeated with direct self vs. other comparisons, and for self-efficacy judgments. The results are interpreted as supporting cognitive rather than motivational theories of attribution biases. The implications of the results for clinical research, and contemporary affect–cognition theories are considered. (PsycINFO Database Record (c) 2010 APA, all rights reserved)