A value-based approach to the ex-ante evaluation of IT enabled business process improvement projects

In this study, we propose a value-based management approach for assessing the potential for process improvements enabled by an information technology (IT) solution. Based on activity based management concepts, we perform a granular, process level analysis on workflow structure and associated resource consumption to provide quantifiable measures of potential improvement prior to system implementation. The proof of concept of this approach is illustrated in a southern United States county in need of integrating different government branches through an ERP implementation. Based on prior research, we first provide a catalog of non-value added (NVA) activities that can be used in management control and governance procedures for the systematic identification of process inefficiencies. Next, by breaking down processes to the level of atomic activities, we show that minimizing NVA activities provides a systematic means to mitigate process inefficiencies. A significant observation is that different NVA activities may impact process performance to varying degrees. Consequently, line items in the request for proposals (RFP) should be weighted accordingly during the vendor selection process, contrary to the common practice of treating all line items equally.     

信息技术在BPR中的应用策略研究

本文研究分析了信息技术在BPR（企业业务流程重组）中作为开发和分析工具和实现手段两类主要的应用，并针对产品开发和销售流程、面向客户的流程以及管理流程这三类典型的业务流程，探讨了信息技术在BPR中的应用策略。     

浅谈网络信息技术在企业中的应用

本文分析了在现代企业中使用现代化的信息技术和网络技术的必要性,通过对企业本身实际需求的分析,从企业的组织结构、营销管理和人力资源管理的角度分析了网络信息技术在企业管理中的应用情况。     

Business information modeling for process integration in the mold making industry

Driven by industrial needs and enabled by the latest information technology, enterprise integration has rapidly shifted from information integration to process integration for performance excellence in the entire business process. This paper reports on the modeling of a business information model which enables mold making companies to achieve business process integration. The needs of process integration in mold making companies are first highlighted. Typical mold making business processes are analyzed and four critical business processes to be integrated are identified. Further, a process-oriented business information model is proposed, which associates business information entities to meet the needs of all business processes. Based on the model, the integration of four critical business processes is investigated, which enables seamless information flows to streamline the business processes, maximize information sharing across the business processes and achieve the automation and concurrency of the business processes. Finally, the implementation and benefits to industry of the system derived from the developed information model is presented.     

‘Big time’: An examination of temporal complexity and business value in analytics

Time is central to the purported business value of analytics. Yet, research has adopted a simplistic, ‘clock’ interpretation of time, ignoring its complex and socially embedded nature. There is also an overemphasis on analytics software and not on the people using them. Although analytics may be ‘fast’ to realise business value, it must cater to temporal complexities of organisations and people using it. Drawing on the temporality theory, this study develops temporal factors to examine the value of analytics. We also develop a research agenda that identifies opportunities to examine time, temporal personalities and other factors when people use analytics in the organisation.     

Toward more effective management of information technology benefits

A critical issue facing senior executives is how to improve the return on their information technology (IT) investments. The results of numerous studies are inconclusive as they have failed to show conclusively that IT investments produce expected payoffs. The purpose of this paper is to offer an explanation for the perceived lack of IT payoff and show how managers can improve the return on their IT investments. We argue that IT can provide significant benefits, but in many cases these benefits are not captured by the firm that made the investment. Instead, a large portion of the benefits are reaped by a variety of participants or stakeholders. The implications of this for managers is that they need to view IT payoff as a portfolio of benefits across many stakeholders. They must also understand and manage the distribution of the benefits within the portfolio to assure that benefits are transferred to the bottom line. The paper offers a framework for analyzing the nature and distribution of IT benefits among various stakeholder groups and concludes with a set of guidelines for measuring and managing these benefits.     

使用面向对象技术UML构建企业模型的可行性分析

统一建模语言UML的出现使软件开发趋向标准化,该文认为UML不仅可以为软件系统建模,还可以成为标准的企业建模语言。该文从企业建模意义、传统企业建模方法、面向对象思想与企业建模相结合以及用UML进行企业建模的可行性分析等方面阐明观点。     

巧用信息技术实现学科整合

课堂教学效率影响着学生的学习效果和知识能力掌握.在实际教学过程中,由于教学方法不适宜等多种原因,我国技校课堂教学效率提升需要综合考虑教材内容和学生学习特点,本文分析了我国技校教学现状,同时剖析了技校教学效率低的根源,有针对性地提出了应用信息技术,提升技校教学效率举措.     

企业如何评估信息系统的商业价值

本文针对当前热门的IT商业价值问题进行了简要介绍,重点介绍了一套简便易用的面向企业信息系统商业价值评估的方法。这套方法由一个评估模型和配套的管理制度构成,对企业IT管理人员有很强的指导作用。本文对于业内现状的分析全面、透彻,提出的建设方案可操作性强,将有利于企业的信息化建设工作。     

浅谈信息技术在英语新课程下的整合运用

教育的信息化,教育与英语课程的整合,已经成为了新课程下英语教学不断发展的新要求,文章分析了当前对信息技术运用出现的一些问题,提出了英语课程整合的方法和措施.     

B2B integration in global supply chains: An identification of technical integration scenarios

The competitiveness of businesses is increasingly dependent on their electronic networks with customers, suppliers, and partners. While the strategic and operational impact of external integration and IOS adoption has been extensively studied, much less attention has been paid to the organizational and technical design of electronic relationships. The objective of our longitudinal research project is the development of a framework for understanding and explaining B2B integration. Drawing on existing literature and empirical cases we present a reference model (a classification scheme for B2B Integration). The reference model comprises technical, organizational, and institutional levels to reflect the multiple facets of B2B integration. In this paper we investigate the current state of electronic collaboration in global supply chains focussing on the technical view. Using an in-depth case analysis we identify five integration scenarios. In the subsequent confirmatory phase of the research we analyse 112 real-world company cases to validate these five integration scenarios. Our research advances and deepens existing studies by developing a B2B reference model, which reflects the current state of practice and is independent of specific implementation technologies. In the next stage of the research the emerging reference model will be extended to create an assessment model for analysing the maturity level of a given company in a specific supply chain.     

化工过程安全智能技术系统集成

研究基于PID的化工过程安全智能技术,内容包括:(1)开发基于智能PID的计算机辅助HAZOP分析技术;(2)提出把HAZOP分析结果自动转换成故障树的新方法;(3)开发操作规程信息化管理技术;(4)开发可视化设备管理技术。最后,集成上述这些技术,开发实用性的新一代化工过程安全保障综合支撑系统,以乙炔加氢反应装置失控反应的安全评价为例进行应用验证。     

Management of lifecycle costs and benefits: Lessons from information systems practice

Assessing the economic feasibility of information systems (IS) projects and operations remains a challenge for most organizations. This research investigates lifecycle cost and benefit management practices and demonstrates that, overall, although organizations intend to improve their information technology (IT) management, they squander many opportunities to do so. There are inconsistencies in cost/benefit management practices. Most organizations that integrate operational benefits into investment analyses do not acknowledge operational costs. Planned project goals are seldom formulated in a verifiable or measurable way; there is little structured feedback on individual lifecycle activities, nor co-ordination of various activities. Thus, the attitude towards cost/benefit management appears primarily context-related and incident-driven. A further development of the system lifecycle-based approach is needed to improve IT cost/benefit management theory and practice, because a coherent set of methods is required to assess IT costs and benefits throughout the entire lifecycle.     

试论计算机应用技术与信息管理的整合

当今时代是一个以信息为核心发展的时代,计算机应用技术和信息管理的整合是科技发展过程中的一个重要内容。随着新型信息时代的到来,无论什么行业,都会或多或少的涉及到信息的管理技术。利用计算机方便、高速、准确等特点,把计算机和信息管理技术有效的结合起来,是保证各行各业工作质量、提高工作效率、使各项工作能够顺利开展的必备条件,因为计算机应用技术能够综合管理信息,为各有关部门提供更为科学完整的信息资料,创建快速健全的管理平台,从而提高管理的水平,促进行业的发展。     

基于效益增长因素分析流程企业经济效益评价模型的研究

对于石油化工和化工为代表的流程企业,其生产系统由具有"互供关系"的子系统构成,作为"资源"的各基础子系统的生产能力有限。论文基于约束理论,根据最终产品关于单位资源利用效益的评价指标,从"结果"分析出"原因"的视角来研究流程企业基于效益增长因素分析的企业总体经济效益评价模型,从而有效支持企业的生产经营决策。     

一个估算信息系统安全投资的实用公式

目前人们对信息安全问题的认识和关注正在逐步提高，用于保护信息系统安全的投资行为也变得主动。如何确定恰当的投资额度，以取得安全收益和安全投资之间的平衡成为一个问题。本文从经验和实际出发，对这个问题提出了自己的看法，并提供了一个简单实用的估算公式。     

面向信息流的安全模型与评估综述

对系统进行攻击的本质之一是在信息流动过程中的非授权泄露与修改,进而破坏系统的安全性,这使得非常有必要对信息流的安全进行分析。从安全保障目标和安全保障方式上对安全信息流模型进行了分类,综述了不同类型的信息流模型研究现状,分析了现有面向信息流的量化评估方法,展望了面向信息流安全评估的发展趋势。     

The impact of process standardization on business process outsourcing success

What is the impact of business process standardization on business process outsourcing (BPO) success? This paper argues that there is a direct impact of process standardization on BPO success, due to production cost economies, and also an indirect effect via improved contractual and relational governance resulting from better monitoring opportunities and facilitated communication and coordination. This threefold impact of standardization on BPO success is empirically confirmed using data from 335 BPO ventures in 215 German banks.     

How information-sharing values influence the use of information systems: An investigation in the business intelligence systems context

Although the constituents of information systems (IS) success and their relationships have been well documented in the business value of information technology (IT) and strategic IS literature, our understanding of how information-sharing values affect the relationships among IS success dimensions is limited. In response, we conduct a quantitative study of 146 medium and large firms that have implemented a business intelligence system in their operations. Our results highlight that in the business intelligence systems context information-sharing values are not directly linked to IT-enabled information use, yet they act as significant moderators of information systems success dimensions relationships.