Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate.

This study examined the mediating role of service climate in the prediction of employee performance and customer loyalty. Contact employees (N=342) from 114 service units (58 hotel front desks and 56 restaurants) provided information about organizational resources, engagement, and service climate. Furthermore, customers (N=1,140) from these units provided information on employee performance and customer loyalty. Structural equation modeling analyses were consistent with a full mediation model in which organizational resources and work engagement predict service climate, which in turn predicts employee performance and then customer loyalty. Further analyses revealed a potential reciprocal effect between service climate and customer loyalty. Implications of the study are discussed, together with limitations and suggestions for future research. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

A data mining approach to classify serum creatinine values in patients undergoing continuous ambulatory peritoneal dialysis

Wireless Networks - Continuous ambulatory peritoneal dialysis (CAPD) is a treatment used by patients in the end-stage of chronic kidney diseases. Those patients need to be monitored using blood...     

Crystallization of Stoichiometric SbSI Glass

Congruent crystallization of antimony sulphoiodide (SbSI) glass of stoichiometric composition, which is prepared successfully for the first time using rapid melt‐quenching, has been investigated using differential scanning calorimetry (DSC). The results for glass powder show a glass transition at 127°C and two separate exothermal peaks with maxima around 140°C and 190°C. The ratio of the intensities of the exothermal peak at ~190°C to the peak at ~140°C increases as the particle size and heating rate are increased, but their total enthalpy remains constant at 62 ± 2 J/g for all DSC runs. Surface heating of the glass induced by a 520 nm CW laser shows two contracted regions: needle‐like crystalline formations at low temperature and bulk crystallization at high temperature. The observed phenomena and DSC results suggest two different kinds of crystallization of the SbSI phase: one‐dimensional crystallization at low temperature which starts from the sample surface and three‐dimensional bulk crystallization that continues the transformation to crystalline state at higher temperatures. The origin of the two different crystallizations can be traced to the strong anisotropy of the SbSI crystal structure due to the weak van der Waals interaction between covalent‐ionic chains (Sb₂S₂I₂)_n.     

Preparation and characterization of blends of high density polyethylene and poly(ethylene‐co‐1‐octene) elastomer

Mechanical, thermal, and morphological properties of blends of high density polyethylene and poly(ethylene‐co‐1‐octene) (PEO) were evaluated. The blends were prepared in a single screw extruder at 230°C and 50 rpm with volume fraction of elastomer varying in the range from 0.05 to 0.8. Factors such as chemical similarity and melt viscosity favor the interdiffusion process of phases, resulting in better interfacial adhesion. A synergistic effect on the strength at break and elongation at break for a particular range of blend composition was observed. Blends with a volume fraction of PEO higher than 5% presented a super tough behavior at room temperature. Thermal analysis showed that there is a certain degree of interaction between high density polyethylene and PEO. © 2001 John Wiley & Sons, Inc. J Appl Polym Sci 81: 1991–1995, 2001     

Electrospinning of gelatin fibers using solutions with low acetic acid concentration: Effect of solvent composition on both diameter of electrospun fibers and cytotoxicity

Gelatin fibers were prepared by electrospinning of gelatin/acetic acid/water ternary mixtures with the aim of studying the feasibility of fabricating gelatin nanofiber mats at room temperature using an alternative benign solvent by significantly reducing the acetic acid concentration. The results showed that gelatin nanofibers can be optimally electrospun with low acetic acid concentration (25%, v/v) combined with gelatin concentrations higher than 300 mg/mL. Both gelatin solutions and electrospun gelatin mats (prepared with different acetic acid aqueous solutions) were analyzed by Fourier transform infrared spectroscopy and differential scanning calorimetry techniques to determine the chemical and structural changes of the polymer. The electrospun gelatin mats fabricated from solutions with low acetic acid content showed some advantages as the maintenance of the decomposition temperature of the pure gelatin (～ 230°C) and the reduction of the acid content on electrospun mats, which allowed to reach a cell viability upper than 90% (analyzed by cell viability test using human dermal fibroblast and embryonic kidney cells). This study has also analyzed the influence of gelatin and acetic acid concentration both on the solution viscosity and the electrospun fiber diameter, obtaining a clear relationship between these parameters. © 2015 Wiley Periodicals, Inc. J. Appl. Polym. Sci. 2015 , 132, 42115.     

Thermosensitive fibres of lyocell/poly(N‐isopropylacrylamide): multiparametric analysis for studying the graft copolymerization

The thermosensitive properties of the hydrogel poly(N‐isopropylacrylamide) (pNIPAAm) together with the good mechanical properties of lyocell fibres make a combination of the two to be thought of as a smart textile. In the present study the optimal values of various parameters that control the grafting process of pNIPAAm onto lyocell fibres were determined considering the influence of the interaction between them. The copolymerization of pNIPAAm hydrogel onto lyocell fibres was performed in aqueous acidic medium using cerium(IV) as initiator. An experimental design was planned in order to study the effect of the interactions between some variables that affect the kinetics of the graft copolymerization: the cerium(IV) initiator concentration, the N‐isopropylacrylamide (NIPAAm) monomer concentration and the liquor fibre‐to‐bath ratio. The results show that the interaction between the concentrations of NIPAAm and the initiator significantly affects the degree of grafting (DG), the optimum values being 1250 and 12.25 mmol L^?1, respectively. In contrast, the liquor ratio parameter shows no significant interaction with the other two variables studied, meaning that it acts independently but showing a proportional relationship with respect to the DG obtained. In addition, the presence of pNIPAAm in the copolymer obtained was confirmed by Fourier transform infrared spectral analysis. Moreover, the water sorption capacity, depending on the temperature, of the lyocell/pNIPAAm copolymer was studied, with an increase being observed when the DG is higher than 60% and also increasing with the temperature.© 2012 Society of Chemical Industry     

Rheological and morphological properties of high‐density polyethylene and poly(ethylene–octene) blends

The rheological and morphological properties of blends based on high‐density polyethylene (HDPE) and a commercial ethylene–octene copolymer (EOC) produced by metallocene technology were investigated. The rheological properties were evaluated in steady and dynamic shear experiments at 190°C in shear rates ranging from 90 s^?1 to 1500 s^?1 and frequency range between 10^?1 rad/s and 10² rad/s, respectively. These blends presented a high level of homogeneity in the molten state and rheological behavior was generally intermediate to those of the pure components. Scanning electron microscopy (SEM) showed that the blends exhibit dispersed morphologies with EOC domains distributed homogeneously and with particle size inferior to 2 μm. © 2002 Wiley Periodicals, Inc. J Appl Polym Sci 86: 2240–2246, 2002     

The influence of drying air temperature on the physical properties of dried and rehydrated eggplant

Drying processes generally cause volume and surface change of foodstuffs. Information on the porous structure and the mechanical properties of dried food products is needed for determining food quality, process design and estimating properties such as density and moisture diffusivity.In this work we investigated the structural changes induced in eggplant by convective air drying at four different temperatures (40, 50, 60 and 70 °C) and their effect on the subsequent rehydration process. Drying and rehydration kinetic curves were also measured.The changes in physical properties, such as porosity, pore-size distribution and bulk density were determined by Hg porosimetry, scanning electron microscopy and optical microscopy while their effect on the textural characteristics by dynamometric measurements.As expected, the increase of the drying air temperature causes shorter drying times. The drying temperature influences strongly the microstructure of dried samples: the porosity increases with the air temperature, but the structure is better preserved at intermediate temperature (60 °C) as confirmed by the lower firmness values with respect to the other dehydrated samples (40, 50 and 70 °C). In these latter, the longer drying time and the higher temperature, respectively, causes the development of a wrinkled structure. In particular, at 70 °C the structure of dehydrated samples appears totally broken with a consequent faster water uptake during rehydration.