The impact of process standardization on business process outsourcing success

What is the impact of business process standardization on business process outsourcing (BPO) success? This paper argues that there is a direct impact of process standardization on BPO success, due to production cost economies, and also an indirect effect via improved contractual and relational governance resulting from better monitoring opportunities and facilitated communication and coordination. This threefold impact of standardization on BPO success is empirically confirmed using data from 335 BPO ventures in 215 German banks.     

Deformation models for image recognition

We present the application of different nonlinear image deformation models to the task of image recognition. The deformation models are especially suited for local changes as they often occur in the presence of image object variability. We show that, among the discussed models, there is one approach that combines simplicity of implementation, low-computational complexity, and highly competitive performance across various real-world image recognition tasks. We show experimentally that the model performs very well for four different handwritten digit recognition tasks and for the classification of medical images, thus showing high generalization capacity. In particular, an error rate of 0.54 percent on the MNIST benchmark is achieved, as well as the lowest reported error rate, specifically 12.6 percent, in the 2005 international ImageCLEF evaluation of medical image specifically categorization.     

H∞ ALMOST DISTURBANCE DECOUPLING FOR MIMO BILINEAR SYSTEMS

The H_∞ almost disturbance decoupling problem is considered. In this paper, a nonlinear design is proposed to find a state feedback controller for bilinear systems. The closed‐loop system is internally stable and achieves disturbance attenuation in nonlinear H_∞ sense. We defined a special form of Lyapunov function, which is constructed in terms of one or a set of positive definite constant matrices. If, except of the origin of system, the corresponding polynomial of the positive definite matrix (or several polynomials relevant to the positive definite constant matrices) has (have) no zero on a given subset of state space, then we can construct a controller to solve our problem. It is found that the controller structure could be complicated, but is feasible in computation and may require optimization technique to search the solution. We consider both SIMO and MIMO cases with illustrated examples.     

The influence of spin on second sound in superfluid3He-4He mixtures

The second-sound velocity of a superfluid mixture increases when a static and homogeneous magnetic field is applied. In particular, for dilute mixtures (molar ³ He concentration <0.1) and low temperatures, (0.1<T<0.6 K) the relative velocity increase is independent of concentration and is given by u ₂/u ₂5×10^–16 B _e ² T ^–2. It should be easily observed wheneverB _e T ^–1is larger than 10 ⁵ G K^–1 and can lead to a novel measurement of the magnetic susceptibility.     

Minimum-delay schedules in layered networks

Summary In this paper, we consider the following problem: given a layered network including a set of messages, each of which must be transmitted from a source to a sink node, what is the sequence of moves from one node to another which minimizes the total completion time? We first show that the general problem is NP-complete for both fixed and variable path routing (thus the scheduling problem for more realistic networks with cycles must be considered computationally intractable). We then consider several restrictions which admit polynomia time algorithms.Most of this work was done while this author was at the Department of Mathematics, University of Rome La Sapienza     

A new device for performing reference point indentation without a reference probe

Here we describe a novel, hand-held reference point indentation (RPI), instrument that is designed for clinical measurements of bone material properties in living patients. This instrument differs from previous RPI instruments in that it requires neither a reference probe nor removal of the periosteum that covers the bone, thus significantly simplifying its use in patient testing. After describing the instrument, we discuss five guidelines for optimal and reproducible results. These are: (1) the angle between the normal to the surface and the axis of the instrument should be less than 10°, (2) the compression of the main spring to trigger the device must be performed slowly (>1 s), (3) the probe tip should be sharper than 10 μm; however, a normalized parameter with a calibration phantom can correct for dull tips up to a 100 μm radius, (4) the ambient room temperature should be between 4?°C and 37 °C, and (5) the effective mass of the bone or material under test must exceed 1 kg, or if under 1 kg, the specimen should be securely anchored in a fixation device with sufficient mass (which is not a requirement of previous RPI instruments). Our experience is that a person can be trained with these guidelines in about 5 min and thereafter obtain accurate and reproducible results. The portability, ease of use, and minimal training make this instrument suitable to measure bone material properties in a clinical setting.     

Environmental life-cycle inventory of detergent-grade surfactant sourcing and production

Life-cycle inventories were compiled to characterize natural resource requirements and environmental emissions associated with the sourcing and production of selected, detergent-grade surfactants and surfactant feedstocks. Petrochemical surfactant types examined were linear alkylbenzene sulfonate, alcohol sulfate (AS), alcohol ethoxylate (AE) and alcohol ethoxylate sulfate (AES). Oleochemical surfactants derived from palm oil, palm kernel oil and inedible tallow were AS, AE, AES and (for palm oil and tallow) methyl ester sulfonate. It was determined that natural resource requirements were primarily related to the source of feedstock and secondarily to surfactant type. Likewise, the composition and mass of atmospheric, aqueous and solid emissions were principally determined by feedstock source. Energy requirements varied as a function of both feedstock and surfactant type. The inventories do not support fundamental shifts in surfactant usage or feedstock sourcing on the basis of environmental concerns, as no single surfactant or feedstock was identified as superior across all resource and emissions criteria examined. The data provide baselines for evaluating opportunities for resource optimization, pollution prevention and waste minimization within each production technology surveyed.