A linguistic multicriteria decision‐making model applied to hotel service quality evaluation from web data sources

Currently, there are a large number of hotel Web sites that develop their own seals of quality based on customer feedback. As a result, a hotel can be classified differently by various Web sites at the same time, creating confusion in the consumer perceptions about the quality of a given hotel. Moreover, there are attempts to standardize such service quality evaluation, such as the SERVQUAL instrument, which is a multiple‐item scale for measuring service quality with several dimensions. In this context, we present a two‐stage linguistic multicriteria decision‐making model to integrate the hotel guests' opinions included in several Web sites, with two objectives: on the one hand, obtaining a SERVQUAL scale evaluation value of service quality with the integrated answers of the input opinions; on the other hand, getting a SERVQUAL overall evaluation value of service quality. This model is incorporated into an opinion aggregation architecture to integrate heterogeneous data (natural language included) from various tourism Web sites. As a particular case study, we show an application example using the high‐end hotels located in Granada (Spain). © 2012 Wiley Periodicals, Inc.     

A task‐based and resource‐aware approach to dynamically generate optimal software architecture for intelligent service robots

Intelligent service robots provide various services to users by understanding the context and goals of a user task. In order to provide more reliable services, intelligent service robots need to consider various factors, such as their surrounding environments, users' changing needs, and constrained resources. To handle these factors, most of the intelligent service robots are controlled by a task‐based control system, which generates a task plan that represents a sequence of actions, and executes those actions by invoking the corresponding functions. However, the traditional task‐based control systems lack the consideration of resource factors even though intelligent service robots have limited resources (limited computational power, memory space, and network bandwidth). Moreover, system‐specific concerns such as the relationships among functional modules are not considered during the task generation phase. Without considering both the resource conditions and interdependencies among software modules as a whole, it will be difficult to efficiently manage the functionalities that are essential to provide core services to users. In this paper, we propose a mechanism for intelligent service robots to efficiently use their resources on‐demand by separating system‐specific information from task generation. We have defined a sub‐architecture that corresponds to each action of a task plan, and provides a way of using the limited resources by minimizing redundant software components and maintaining essential components for the current action. To support the optimization of resource consumption, we have developed a two‐phase optimization process, which is composed of the topological and temporal optimization steps. We have conducted an experiment with these mechanisms for an infotainment robot, and simulated the optimization process. Results show that our approach contributed to increase the utilization rate by 20% of the robot resources. Copyright © 2011 John Wiley & Sons, Ltd.     

Extending UML to model Web 2.0‐based context‐aware applications

Web 2.0 Mashups offer entirely new opportunities for context‐aware application (CAA) developers by integrating Web 2.0 technologies to facilitate interoperability among heterogeneous context‐aware systems. From a software engineering perspective, a visualized approach for Web 2.0‐based CAA modeling is crucial. Current CAA development, however, cannot provide a conceptual model for Web 2.0‐based CAA. Therefore, the development efficiency and potential for reuse are decreased. The UML is a general purpose modeling language with potential for use in many application domains. However, UML often lacks elements needed to model concepts in specific domains, such as Web 2.0‐based CAA modeling. To address the above issues, this study presents the Web 2.0‐based CAA UML profile, a UML profile for modeling Web 2.0‐based CAA. Copyright © 2011 John Wiley & Sons, Ltd.     

Pre‐convolved Radiance Caching

The incident indirect light over a range of image pixels is often coherent. Two common approaches to exploit this inter‐pixel coherence to improve rendering performance are Irradiance Caching and Radiance Caching. Both compute incident indirect light only for a small subset of pixels (the cache), and later interpolate between pixels. Irradiance Caching uses scalar values that can be interpolated efficiently, but cannot account for shading variations caused by normal and reflectance variation between cache items. Radiance Caching maintains directional information, e.g., to allow highlights between cache items, but at the cost of storing and evaluating a Spherical Harmonics (SH) function per pixel. The arithmetic and bandwidth cost for this evaluation is linear in the number of coefficients and can be substantial. In this paper, we propose a method to replace it by an efficient per‐cache item pre‐filtering based on MIP maps — such as previously done for environment maps — leading to a single constant‐time lookup per pixel. Additionally, per‐cache item geometry statistics stored in distance‐MIP maps are used to improve the quality of each pixel's lookup. Our approximate interactive global illumination approach is an order of magnitude faster than Radiance Caching with Phong BRDFs and can be combined with Monte Carlo‐raytracing, Point‐based Global Illumination or Instant Radiosity.     

GPU Shape Grammars

GPU Shape Grammars provide a solution for interactive procedural generation, tuning and visualization of massive environment elements for both video games and production rendering. Our technique generates detailed models without explicit geometry storage. To this end we reformulate the grammar expansion for generation of detailed models at the tesselation control and geometry shader stages. Using the geometry generation capabilities of modern graphics hardware, our technique generated massive, highly detailed models. GPU Shape Grammars integrate within a scalable framework by introducing automatic generation of levels of detail at reduced cost. We apply our solution for interactive generation and rendering of scenes containing thousands of buildings and trees.     

Intrinsic Images by Clustering

Decomposing an input image into its intrinsic shading and reflectance components is a long‐standing ill‐posed problem. We present a novel algorithm that requires no user strokes and works on a single image. Based on simple assumptions about its reflectance and luminance, we first find clusters of similar reflectance in the image, and build a linear system describing the connections and relations between them. Our assumptions are less restrictive than widely‐adopted Retinex‐based approaches, and can be further relaxed in conflicting situations. The resulting system is robust even in the presence of areas where our assumptions do not hold. We show a wide variety of results, including natural images, objects from the MIT dataset and texture images, along with several applications, proving the versatility of our method.     

SME Network Characteristics vs. Product Innovativeness: How to Achieve High Innovation Performance

Small‐ and medium‐sized enterprises (SMEs) must on the one hand innovate for company survival with the appropriate degree of product innovativeness, and on the other they need to collaborate and focus on core competences for efficiency matters. This research examines the relation of network characteristics and product innovativeness on innovation performance in SMEs. We tested hypotheses on the relationship between these three variables via data gathered from 60 SMEs, active in the medical devices sector. In this context we aim to offer consensus on the theoretical and empirical question of whether or not network characteristics and product innovativeness have a direct effect on innovation performance of SMEs. Results show no significant direct effect of product innovativeness on innovation performance. A positive interaction effect of multiple network characteristics on innovation performance was found, which confirms the significant importance of network configuration on innovation performance for SMEs. It indicates that, for SMEs in a highly regulated sector like the medical devices sector, the interaction of network characteristics is of crucial importance for high innovation performance. It is the combination of network characteristics that counts.     

Multi‐objective optimization using metaheuristics: non‐standard algorithms

In recent years, the application of metaheuristic techniques to solve multi‐objective optimization problems has become an active research area. Solving this kind of problems involves obtaining a set of Pareto‐optimal solutions in such a way that the corresponding Pareto front fulfils the requirements of convergence to the true Pareto front and uniform diversity. Most of the studies on metaheuristics for multi‐objective optimization are focused on Evolutionary Algorithms, and some of the state‐of‐the‐art techniques belong this class of algorithms. Our goal in this paper is to study open research lines related to metaheuristics but focusing on less explored areas to provide new perspectives to those researchers interested in multi‐objective optimization. In particular, we focus on non‐evolutionary metaheuristics, hybrid multi‐objective metaheuristics, parallel multi‐objective optimization and multi‐objective optimization under uncertainty. We analyze these issues and discuss open research lines.     

Neue Triterpens?uren der Weintraubenschale

Zusammenfassung Die Cuticula von Traubenschalen enthält neben Oleanolsäure noch 3-Oxo-olean-12-en28-säure, 3-Hydroxi-olean-12-en-28-aldehyd, 3,29-Dihydroxi-olean-12-en-28-säure sowie zwei bisher unbekannte Triterpensäuren. Ihre Strukturen werden durch spektroskopische Daten als 16-Hydroxi-3-oxo-olean-12-en-28-säure und 16-Hydroxi-3-oxo-oleana-1,12-dien-28-säure belegt.

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New triterpenic acids from the peel of grapes

Summary The grape-cuticle contains beside oleanolic acid, 3-oxo-olean-12-en-28-oic acid, 3-hydroxy-olean-12-en-28-aldehyde, 3,29-dihydroxy-olean-12-en-28-oic acid, and two yet hitherto unknown triterpenic acids. Their structures have been elucidated by spectroscopic methods to be l6-hydroxy-3-oxo-olean-12-en-28-oic acid and 16-hydroxy-3-oxo-oleana-1,12-dien-28-oic acid.

     

抗菌塑料为生活提供更安全的保护

众所周知，微生物，如藻类、细菌、霉菌(真菌和酵母)以及病毒可在物品的表面寄生和存活，尤其是当死角、粗糙的表面或微缝中有残存的营养物质时，微生物…在聚合物表面的生长可导致褪色、污渍、臭味、生物膜、交叉感染并最终降低机械强度，降低产品使用寿命。汽巴可为解决上述的问