Referenzprozessabläufe für Telekommunikationsunternehmen

The telecommunication market is experiencing substantial changes. New business models, innovative services, and technologies require reengineering, transformation, and process standardization. Enterprise Architecture Frameworks support the transformation by specifying methods, procedures, and reference models. With the Enhanced Telecom Operation Map (eTOM), the TM Forum offers an international de facto reference process framework, based on specific features and requirements of the telecommunication industry. However, this reference framework only offers a hierarchical collection of processes on different levels of abstraction; a control view in terms of a sequential ordering of tasks and hence a real process flow as well as an end-to-end view on the customer are missing. In this paper, we extend the eTOM reference model by reference process flows, in which we abstract and generalize the knowledge about processes in telecommunication companies. With reference process flows, we aim to assist companies in achieving a structured and transparent re-structuring and re-design of their processes. We demonstrate the applicability and usefulness of our reference process flows in two case studies, and evaluate them by means of criteria for reference model evaluation. Our reference process flows have been accepted as a standard by the TM Forum and published as part of eTOM version 9. We further elaborate on those components of our approach which can be applied outside the telecommunication industry.     

Owl Shaped You

The Shang Dynasty(16th Century B.C.-11th Century B.C.)Height:20.5 cmBronzePreserved in Shanghai MuseumYou is a vessel to contain wine.This You is in the zoomorphic shape of two owls standing back to back.The cover is shaped as     

Evaluating expectations about negative emotional states of aggressive boys using Bayesian model selection.

Researchers often have expectations about the research outcomes in regard to inequality constraints between, e.g., group means. Consider the example of researchers who investigated the effects of inducing a negative emotional state in aggressive boys. It was expected that highly aggressive boys would, on average, score higher on aggressive responses toward other peers than moderately aggressive boys, who would in turn score higher than nonaggressive boys. In most cases, null hypothesis testing is used to evaluate such hypotheses. We show, however, that hypotheses formulated using inequality constraints between the group means are generally not evaluated properly. The wrong hypotheses are tested, i.e.. the null hypothesis that group means are equal. In this article, we propose an innovative solution to these above-mentioned issues using Bayesian model selection, which we illustrate using a case study. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Welfare issues of donkey (Equus asinus): a checklist based on the five freedoms

Studies on the welfare of donkey (Equus asinus) have developed slowly, because considered very rustic animals, reared prevalently under extensive production systems and widespread mainly in marginal areas. The diffusion of extensive breeding of this species has led to the belief that donkey did not need any welfare assessment. More recently, the scenario has changed, due to a gradual diffusion of intensive and semi-intensive production systems, especially in highly productive dairy breeds, to the growing concern of consumers about the life conditions of farmed animals, and to the issuing of a number of national and European rules / laws on the safety of animal products and well-being of farmed livestock. Relating with the importance of this species on food farming industry, the Author underlines the missing of specific recommendations concerning the welfare of farmed donkey. In absence of common criteria and guidelines, it is possible to make reference to the well-known “five freedoms”. This paper will review the main welfare issues of donkeys and the following aspects will be considered: nutrition, housing and management, clinical problems, behaviour problems.