A mixed integer programming approach to multi-skilled workforce scheduling

The potential benefits of using human resources efficiently in the service sector constitute an incentive for decision makers in this industry to intelligently manage the work shifts of their employees, especially those dealing directly with customers. In the long term, they should attempt to find the right balance between employing as few labor resources as possible and keeping a high level of service. In the short run (e.g., 1 week), however, contracted staff levels cannot be adjusted, and management efforts thus focus on the efficient assignment of shifts and activities to each employee. This article proposes a mixed integer program model that solves the short-term multi-skilled workforce tour scheduling problem, enabling decision makers to simultaneously design workers’ shifts and days off, assign activities to shifts and assign those to employees so as to maximize and balance coverage of a firm’s demand for on-duty staff across multiple activities. Our model is simple enough to be solved with a commercial MIP solver calibrated by default without recurring to complex methodologies, such as extended reformulations and exact and/or heuristic column generation subroutines. A wide computational testing over 1000 randomly generated instances suggests that the model’s solution times are compatible with daily use and that multi-skilling is a significant source of labor flexibility to improve coverage of labor requirements, in particular when such requirements are negatively correlated and part-time workers are a scarce resource.     

Pose consensus in networks of heterogeneous robots with variable time delays

This paper proposes a novel pose (position and orientation) consensus controller for networks of heterogeneous robots modeled in the operational space. The proposed controller is a distributed proportional plus damping scheme that, with a slight modification, solves both the leader–follower and leaderless consensus problems. A singularity‐free representation, unit quaternion, is used to describe the robots orientation, and the network is represented by an undirected and connected interconnection graph. Furthermore, it is shown that the controller is robust to interconnection variable time delays. Experiments with a network of two 6‐degrees‐of‐freedom robots are presented to illustrate the performance of the proposed scheme. Copyright © 2014 John Wiley & Sons, Ltd.     

A limit set stabilization by means of the Port Hamiltonian system approach

A solution to the stabilization problem of a compact set by means of the Interconnection and Damping Assignment Passivity‐Based Control methodology, for an affine nonlinear system, was introduced. To this end, we expressed the closed‐loop system as a Port Hamiltonian system, having the property of almost all their trajectories asymptotically converge to a convenient limit set, except for a set of measure zero. It was carried out by solving a partial differential equation (PDE) or single matching condition, which allows the desired energy level or limit set E to be shaped explicitly. The control strategy was tested using the magnetic beam balance system and the pendulum actuated by a direct current motor (DC‐motor), having obtained satisfactory results. Copyright © 2014 John Wiley & Sons, Ltd.     

Gaming Social Capital: Exploring Civic Value in Multiplayer Video Games

Recent research suggests that social interactions in video games may lead to the development of community bonding and prosocial attitudes. Building on this line of research, a national survey of U.S. adults finds that gamers who develop ties with a community of fellow gamers possess gaming social capital, a new gaming‐related community construct that is shown to be a positive antecedent in predicting both face‐to‐face social capital and civic participation.     

Socio-Cultural Connections and Ruptures: Social Roles of Older Adults in Chile

This research focused on determining the sociocultural factors that build the social perception of the social roles of senior citizens in Chile in the 2002–2012 period. For this purpose, public opinion was studied in newspapers El Mercurio and La Cuarta. Specialized opinion included the Senior Citizen Program of Pontificia Universidad Católica de Chile, the National Service for Senior Citizens, the Social Observatory for Aging and Old Age of Universidad de Chile, and the Society of Geriatrics and Gerontology of Chile. A comprehensive methodology was used, along with a bibliographical four-stage design. The following ten sociocultural factors were identified: Health and Quality of Life, Studies and Data, Social Images of Aging, Gerontological Concepts and Sociopolitical Participation, Gerontological Policies, Plans and Principles, Aging, Production and Gender, Institutionalization, Demographic Growth, Gerontological Training, and Exclusion and Old Age. This work suggests modifying the conceptual premise that emphasizes the inexistence of a social role for elderly people with a vision centered on the heterogeneity of social roles under permanent sociocultural construction.     

Optimizing content placement in a peer-assisted VoD architecture

Recently, a new peer-assisted architecture to build content delivery systems has been presented. This architecture is based on the use of the storage capacity of end-users’ set-top boxes (STBs), connected in a peer-to-peer (P2P) manner in order to help the content servers in the delivery process. In these systems, the contents are usually split into a set of smaller pieces, called sub-streams, which are randomly injected at the STBs. The present paper is focused on Video on Demand (VoD) streaming and it is assumed that the STB-based content delivery system is deployed over the global Internet, where the clients are distributed over different ISP networks. In this scenario, three different strategies are studied for increasing the percentage of data uploaded by peers, in order to offload the content servers as much as possible. First of all, a new mechanism is presented which determines which sub-stream has to be placed at which STB by a Non-Linear Programming (NLP) formulation. A different strategy for reducing the content server load is to take advantage of the available bandwidth in the different ISP networks. In this sense, two new mechanisms for forwarding the VoD requests to different ISP networks are presented. Finally, the present paper also shows that in some situations the available uplink bandwidth is associated with STBs that do not have the required sub-streams. Regarding this concern, a new mechanism has been designed that dynamically re-allocates some streams, which are being transmitted from specific STBs, to different STBs, in order to find the necessary resources to start new streaming sessions.