Advanced product planning: a comprehensive process for systemic definition of new product requirements

This paper reports results of research into the definition of requirements for new consumer products––specifically, electro-mechanical products. The research dealt with the derivation of design requirements that are demonstrably aligned with stakeholder needs. The paper describes a comprehensive process that can enable product development teams to deal with statements of product requirements, as originally collected through market research activities, in a systematic and traceable manner from the early, fuzzy front end, stages of the design process. The process described has been based on principles of systems engineering. A case study from its application and evaluation drawn from the power sector is described in this paper. The case study demonstrates how the process can significantly improve product quality planning practices through revision of captured product requirements, analysis of stakeholder requirements and derivation of design requirements. The paper discusses benefits and issues from the use of the process by product development teams, and identifies areas for further research. Finally, the conclusions drawn from the reported research are presented.

A case study validation of a knowledge-based approach for the selection of requirements engineering techniques

Requirements engineering (RE) is a critical phase in the software engineering process and plays a vital role in ensuring the overall quality of a software product. Recent research has shown that industry increasingly recognizes the importance of good RE practices and the use of appropriate RE techniques. However, due to the large number of RE techniques, requirements engineers find it challenging to select suitable techniques for a particular project. Unfortunately, technique selection based on personal experience has limitations with regards to the scope, effectiveness and suitability of the RE techniques for the project at hand. In this paper, a Knowledge-based Approach for the Selection of Requirements Engineering Techniques (KASRET) is proposed that helps during RE techniques selection. This approach has three major features. First, a library of requirements techniques was developed which includes detailed knowledge about RE techniques. Second, KASRET integrates advantages of different knowledge representation schemata and reasoning mechanisms. Thus, KASRET provides mechanisms for the management of knowledge about requirements techniques and support for RE process development. Third, as a major decision support mechanism, an objective function evaluates the overall ability and cost of RE techniques, which is helpful for the selection of RE techniques. This paper makes not only a contribution to RE but also to research and application of knowledge management and decision support in process development. A case study using an industrial project shows the support of KASRET for RE techniques selection.

Socio-ethics of interaction with intelligent interactive technologies

Socio-ethics covers the relation of the individual with the group and with society, as the individual acquires the skills for social life with others and the conduct of ‘normal responsible behaviour’ (Leal in AI Soc 9:29–32, 1995) that guides moral action. For a consideration of what it means to be socially skilled in everyday human interaction and the ethical issues arising from the new conditions of interaction that come with the integration of intelligent interactive artefacts, we will provide an analysis at multiple levels of these phenomena and draw on a variety of application domains, for example, healthcare and interactive media.     

Imagining a non-biological machine as a legal person

As non-biological machines come to be designed in ways which exhibit characteristics comparable to human mental states, the manner in which the law treats these entities will become increasingly important both to designers and to society at large. The direct question will become whether, given certain attributes, a non-biological machine could ever be viewed as a “legal person.” In order to begin to understand the ramifications of this question, this paper starts by exploring the distinction between the related concepts of “human,” “person,” and “property.” Once it is understood that person in the legal sense can apply to a non-biological entity such as a corporation, the inquiry then goes on to examine the folk psychology view of intentionality and the concept of autonomy. The conclusion reached is that these two attributes can support the view that a non-biological machine, at least in theory, can be viewed as a legal person.

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Asimov’s “three laws of robotics” and machine metaethics

Using Asimov’s “Bicentennial Man” as a springboard, a number of metaethical issues concerning the emerging field of machine ethics are discussed. Although the ultimate goal of machine ethics is to create autonomous ethical machines, this presents a number of challenges. A good way to begin the task of making ethics computable is to create a program that enables a machine to act an ethical advisor to human beings. This project, unlike creating an autonomous ethical machine, will not require that we make a judgment about the ethical status of the machine itself, a judgment that will be particularly difficult to make. Finally, it is argued that Asimov’s “three laws of robotics” are an unsatisfactory basis for machine ethics, regardless of the status of the machine.

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A dynamic workflow framework for mass customization using web service and autonomous agent techniques

Custom software development and maintenance is one of the key expenses associated with developing automated systems for mass customization. This paper presents a method for reducing the risk associated with this expense by developing a flexible environment for determining and executing dynamic workflow paths. Strategies for developing an autonomous agent-based framework and for identifying and creating web services for specific process tasks are presented. The proposed methods are outlined in two different case studies to illustrate the approach for both a generic process with complex workflow paths and a more specific sequential engineering process.     

Copper planar microcoils applied to magnetic actuation

Recent advances in microtechnology allow realization of planar microcoils. These components are integrated in MEMS as magnetic sensor or actuator. In the latter case, it is necessary to maximize the effective magnetic field which is proportional to the current passing through the copper track and depends on the distance to the generation microcoil. The aim of this work was to determine the optimal microcoil design configuration for magnetic field generation. The results were applied to magnetic actuation, taking into account technological constraints. In particular, we have considered different realistic configurations that involve a magnetically actuated device coupled to a microcoil. Calculations by a semi-analytical method using Matlab software were validated by experimental measurements. The copper planar microcoils are fabricated by UV micromoulding on different substrates: flexible polymer (Kapton^®) and silicate on silicon. They are constituted by a spiral-like continuous track. Their total surface is about 1 mm².     

The effect of flaming on computer-mediated negotiations

There is an increasing use of computer media for negotiations. However, the use of computer-mediated channels increases the hostile expressions of emotion, termed flaming. Although researchers agree that flaming has important effects on negotiation, predictions concerning these effects are inconsistent, suggesting a need for further investigation. We address this need by extending current flaming and negotiation research in two ways. First, we identify two different types of flaming: that which is motivated by perceptions concerning the negotiating opponent (e.g., he/she is unfair) and that which is motivated by perceptions concerning the negotiating context (e.g., the communication channel is too slow). Second, we differentiate between the effects of flaming on the concession behaviors of the flame sender and the flame recipient, and the effects of these behaviors on negotiated agreement. Via a laboratory study, we demonstrate that flames directed at the negotiation opponent slightly decrease the likelihood of reaching an agreement, and when an agreement is reached, it result in outcomes significantly favoring the flame recipient rather than the flame sender. In contrast, flames directed at the negotiation context significantly increase the likelihood of agreement, although outcomes still favor the flame recipient over the flame sender. These results suggest that flame senders are generally worse off than flame recipients, which provides an important basis for the strategic use of flaming in negotiations.     

Re-examining the causal structure of information technology impact research

About 20 years ago, Markus and Robey noted that most research on IT impacts had been guided by deterministic perspectives and had neglected to use an emergent perspective, which could account for contradictory findings. They further observed that most research in this area had been carried out using variance theories at the expense of process theories. Finally, they suggested that more emphasis on multilevel theory building would likely improve empirical reliability. In this paper, we reiterate the observations and suggestions made by Markus and Robey on the causal structure of IT impact theories and carry out an analysis of empirical research published in four major IS journals, Management Information Systems Quarterly (MISQ), Information Systems Research (ISR), the European Journal of Information Systems (EJIS), and Information and Organization (I&O), to assess compliance with those recommendations. Our final sample consisted of 161 theory-driven articles, accounting for approximately 21% of all the empirical articles published in these journals. Our results first reveal that 91% of the studies in MISQ, ISR, and EJIS focused on deterministic theories, while 63% of those in I&O adopted an emergent perspective. Furthermore, 91% of the articles in MISQ, ISR, and EJIS adopted a variance model; this compares with 71% from I&O that applied a process model. Lastly, mixed levels of analysis were found in 14% of all the surveyed articles. Implications of these findings for future research are discussed.