A hybrid approach based on SERVQUAL and fuzzy TOPSIS for evaluating transportation service quality

Managing service quality is vital to retain customer satisfaction and augment revenues for any business organization. Often it is difficult to assess service quality due to lack of quantifiable measures and limited data. In this paper, we present a hybrid approach based on SERVQUAL and fuzzy TOPSIS for evaluating service quality of urban transportation systems. The proposed approach consists of three steps. The first step involves development of a SERVQUAL based questionnaire to collect data for measuring transportation service quality. The participants provide linguistic assessments to rate the service quality criteria and the alternatives. In step 2, the linguistic ratings are combined through fuzzy TOPSIS to generate an overall performance score for each alternative. The alternative with the highest score is finally chosen. In step 3, sensitivity analysis is conducted to evaluate the influence of criteria weights on the decision making process.The strength of the proposed approach is its practical applicability and ability to provide solution under partial or lack of quantitative information. An application of the proposed approach for evaluation of service quality of metro in Montreal is provided.     

Modeling mineral phase change chemistry of groundwater in a rural-urban fringe

This research paper aims to determine the genetic origin of the chemical elements in groundwater. It deals with the results of physicochemical parameters, to evaluate the hydro-geochemistry of groundwater in rural-urban fringe of district Bareilly, India. Pre- and post-monsoon sampling has been carried out, which reveals inter-seasonal variability effect on the hydro-geochemical processes. Geochemical modeling especially computation of saturation index was undertaken using the WATEQ4F model. Majority of samples fall in the category of undersaturation, which further suggests that groundwater still has potential to dissolve more minerals. Chemical categorizations of groundwater samples were performed with the help of the Aquachem model. Grouping of groundwater on the Piper diagram reveals a common composition and origin. In most of the area, water facies is of Ca(2+)-HCO(3)(-) type in both the seasons. It also indicates that in pre-monsoon, ion exchange is the dominant process, whereas in post-monsoon, both ion exchanges as well as reverse ion exchanges are reported in the groundwater of the study area.     

Stochastic communication for application-specific Networks-on-Chip

In this paper, we have developed analytical stochastic communication technique for inter and intra-Networks-on-Chip (NoC) communication. It not only separates the computation and communication in Networks-in-Package (NiP) but also predicts the communication performance. Moreover, it will help in tracking of the lost data packets and their exact location during the communication. Further, the proposed technique helps in building the Closed Donor Controlled Based Compartmental Model, which helps in building Stochastic Model of NoC and NiP. This model helps in computing the transition probabilities, latency, and data flow from one IP to other IP in a NoC and among NoCs in NiP. From the simulation results, it is observed that the transient and steady state response of transition probabilities give state of data flow latencies among the different IPs in NoC and among the compartments of NoCs in NiP. Furthermore, the proposed technique produces low latency as compared to the latencies being produced by the existing topologies.     

New method for threshold voltage extraction of high-voltage MOSFETs based on gate-to-drain capacitance measurement

This letter reports on the extraction of the threshold voltage of laterally diffused MOS transistors. A clear analysis of the device physics is performed, highlighting the correlation between the change of the electron charge distribution along the channel and the device capacitance variations when the gate voltage is swept. Using numerical simulations, it is shown that the peak of the gate-to-drain capacitance is related to the transition of the surface from weak to moderate inversion in the intrinsic MOS transistor at the location of the maximum doping concentration, which corresponds to the threshold voltage of the device according to the MOS theory. Comparison between conventional I/sub D///spl radic/g/sub m/ extraction and the new proposed capacitance peak method is performed on both technology computer-aided design simulations and measurements in order to confirm the new experimental technique and related theory.     

On Security and Reliability Using Cooperative Transmissions in Sensor Networks

Cooperative transmissions have received recent attention and research papers have demonstrated their benefits for wireless networks. Such benefits include improving the reliability of links through diversity and/or increasing the reach of a link compared to a single transmitter transmitting to a single receiver (single-input single-output or SISO). In one form of cooperative transmissions, multiple nodes can act as virtual antenna elements and provide diversity gain or range improvement using space-time coding. In a multi-hop ad hoc or sensor network, a source node can make use of its neighbors as relays with itself to reach an intermediate node with greater reliability or at a larger distance than otherwise possible. The intermediate node will use its neighbors in a similar manner and this process continues till the destination is reached. Thus, for the same reliability of a link as SISO, the number of hops between a source and destination may be reduced using cooperative transmissions as each hop spans a larger distance. However, the presence of malicious or compromised nodes in the network impacts the benefits obtained with cooperative transmissions. Using more relays can increase the reach of a link, but if one or more relays are malicious, the transmission may fail. However, the relationships between the number of relays, the number of hops, and success probabilities are not trivial to determine. In this paper, we analyze this problem to understand the conditions under which cooperative transmissions fare better or worse than SISO transmissions. We take into consideration additional parameters such as the path-loss exponent and provide a framework that allows us to evaluate the conditions when cooperative transmissions are better than SISO transmissions. This analysis provides insights that can be employed before resorting to simulations or experimentation.     

Control of a robotic orthosis for gait rehabilitation

Robot assisted gait training may help in producing rapid improvements in functional gait parameters. This paper presents new experimental results with an intrinsically compliant robotic gait training orthosis. The newly developed robotic orthosis has 6 degrees of freedom (DOFs). A trajectory tracking controller based on the boundary layer augmented sliding control (BASMC) law was implemented to guide the subject’s limbs on physiological gait trajectories. The compliance of the robotic orthosis sagittal plane hip and knee joints was also controlled, independently of the trajectory tracking control. The robotic orthosis and the control scheme were evaluated on three neurologically intact subjects walking on a treadmill. A maximum trajectory tracking error of 10° was recorded at the hip and knee sagittal plane joints. The results showed that subjects can walk in the robotic orthosis with comfort and the BASMC law was able to guide the subject’s limbs on reference physiological trajectories.     

Fraudulent Firm Classification: A Case Study of an External Audit

This paper is a case study of visiting an external audit company to explore the usefulness of machine learning algorithms for improving the quality of an audit work. Annual data of 777 firms from 14 different sectors are collected. The Particle Swarm Optimization (PSO) algorithm is used as a feature selection method. Ten different state-of-the-art classification models are compared in terms of their accuracy, error rate, sensitivity, specificity, F measures, Mathew’s Correlation Coefficient (MCC), Type-I error, Type-II error, and Area Under the Curve (AUC) using Multi-Criteria Decision-Making methods like Simple Additive Weighting (SAW) and Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS). The results of Bayes Net and J48 demonstrate an accuracy of 93% for suspicious firm classification. With the appearance of tremendous growth of financial fraud cases, machine learning will play a big part in improving the quality of an audit field work in the future.     

Variation in the volatile terpenoids of two industrially important basil (Ocimum basilicum L.) cultivars during plant ontogeny in two different cropping seasons from India

BACKGROUND: Two Ocimum basilicum cultivars, ‘Vikarsudha’ and ‘CIM‐Saumya’, grown in the Kumaon region of western Himalaya were evaluated for their essential oil yield and composition at different stages of plant growth during two distinct cropping seasons (spring–summer and rain–autumn). RESULTS: The highest yield of essential oil was obtained at full bloom stage in both cultivars in both cropping seasons. The essential oils obtained from different stages in two cropping seasons were analysed by capillary gas chromatography with flame ionisation detection, and gas chromatography–mass spectrometry. The major component of cultivar ‘Vikarsudha’ was methyl chavicol (84.3–94.3%), while for cultivar ‘CIM‐Saumya’ the main components were methyl chavicol (62.5–77.6%) and linalool (14.4–34.1%). CONCLUSION: This study clearly indicated that cultivar, cropping season, plant ontogeny and plant part had significant effects on the yield and quality of the essential oil of O. basilicum. Further, the amount of methyl chavicol in the cultivars grown in this region was higher than in cultivars from other parts of India. Copyright © 2011 Society of Chemical Industry     

Development of real-time reference evapotranspiration at the regional scale using satellite-based observations

Real-time data of reference evapotranspiration (ET₀) at different space-time scales are essential to regional agricultural drought assessment, water accounting at the watershed to basin scale, and provide irrigation advisory to farmers. Here, we present a data-fusion approach that integrates satellite-based insolation product (8 km) from an Indian geostationary satellite (Kalpana-1) sensor (VHRR; Very High Resolution Radiometer) and high-resolution (~ 5 km) short-range weather forecast into an FAO56 model based on the classical Penman–Monteith (P-M) formulation. Five year (2009–2013) mean monthly estimates from the daily ET₀ product over the Indian landmass were found to vary between 10 and 350 mm. It increased from January to May (70–350 mm), followed by a decrease to reach the lowest in November (10–140 mm), thus typically showing unimodal distribution. The comparison of daily space-based and station-based estimates (at six ground stations) produced a root mean square deviation (RMSD) ranging from 21% to 38% for 977 paired data sets with the correlation coefficient (r) varying from 0.32 to 0.82. The error was reduced from 25% to 10% with an increase in ‘r’ from 0.43 to 0.98 for daily to 10 day summation period. Spatial grid-to-grid comparison of monthly ET₀ estimates with Global Data Assimilation System (GDAS) potential evapotranspiration (PET) showed RMSD within a range of 1.4–18.4% for most of the months, except for two. Further ET₀ analysis over normal and drought years showed that it could be used for comprehensive drought assessment with other existing indicators.