Frontline robots in tourism and hospitality: service enhancement or cost reduction?

Electronic Markets - Robots are being implemented in many frontline services, from waiter robots in restaurants to robotic concierges in hotels. A growing number of firms in hospitality and tourism...     

Beyond multi-adjoint logic programming

In ‘multi-adjoint logic programming’, MALP in brief, each fuzzy logic program is associated with its own ‘multi-adjoint lattice’ for modelling truth degrees beyond the simpler case of true and false, where a large set of fuzzy connectives can be defined. On this wide repertoire, it is crucial to connect each implication symbol with a proper conjunction thus conforming constructs of the form (←_i, &_i) called ‘adjoint pairs’, whose use directly affects both declarative and operational semantics of the MALP framework. In this work, we firstly show how the strong dependence of adjoint pairs can be largely weakened for an interesting ‘sub-class’ of MALP programs. Then, we reason in a similar way till conceiving a ‘super-class’ of fuzzy logic programs beyond MALP, which definitively drops out the need for using adjoint pairs, since the new semantics behaviour relies on much more relaxed lattices than multi-adjoint ones.     

Extended Reflexive Ontologies for the Generation of Clinical Recommendations

Decision recommendations are a set of alternative options for clinical decisions (e.g., diagnosis, prognosis, treatment selection, follow-up, and prevention) that are provided to decision makers by knowledge-based Clinical Decision Support Systems (k-CDSS) as aids. We propose to follow a “reasoning over domain” approach for the generation of decision recommendations by gathering and inferring conclusions from production rules. In order to rationalize our approach, we present a specification that will sustain the logic models supported in the knowledge bases we use for persistence. We introduce first the underlying knowledge model and then the necessary extensions that will convey toward the solution of the reported needs. The starting point of our approach is the proposition of Reflexive Ontologies (RO). Here, we go a step further, proposing an extension of RO that includes the handling and reasoning that production rules provide. Our approach speeds up the recommendation generation process.     

Structural design using multi-objective metaheuristics. Comparative study and application to a real-world problem

Many structural design problems in the field of civil engineering are naturally multi-criteria, i.e., they have several conflicting objectives that have to be optimized simultaneously. An example is when we aim to reduce the weight of a structure while enhancing its robustness. There is no a single solution to these types of problems, but rather a set of designs representing trade-offs among the conflicting objectives. This paper focuses on the application of multi-objective metaheuristics to solve two variants of a real-world structural design problem. The goal is to compare a representative set of state-of-the-art multi-objective metaheuristic algorithms aiming to provide civil engineers with hints as to what optimization techniques to use when facing similar problems as those selected in the study presented in this paper. Accordingly, our study reveals that MOCell, a cellular genetic algorithm, provides the best overall performance, while NSGA-II, the de facto standard multi-objective metaheuristic technique, also demonstrates a competitive behavior.     

Pose consensus in networks of heterogeneous robots with variable time delays

This paper proposes a novel pose (position and orientation) consensus controller for networks of heterogeneous robots modeled in the operational space. The proposed controller is a distributed proportional plus damping scheme that, with a slight modification, solves both the leader–follower and leaderless consensus problems. A singularity‐free representation, unit quaternion, is used to describe the robots orientation, and the network is represented by an undirected and connected interconnection graph. Furthermore, it is shown that the controller is robust to interconnection variable time delays. Experiments with a network of two 6‐degrees‐of‐freedom robots are presented to illustrate the performance of the proposed scheme. Copyright © 2014 John Wiley & Sons, Ltd.     

A two‐step control approach for docking of autonomous underwater vehicles

This paper presents a novel integrated guidance and control strategy for docking of autonomous underwater vehicles. The approach to the base, and hence the control design, is divided in two steps: (i) in the first, at higher speed, the vehicle dynamics is assumed to be underactuated, and an appropriate control law is derived to steer the vehicle towards the final docking path, achieving convergence to zero of the appropriate error variables for almost all initial conditions; (ii) in the second stage, at low speed, the vehicle is assumed to be fully actuated, and a robust control law is designed that achieves convergence to zero of the appropriate error variables for all initial conditions, in the presence of parametric model uncertainty. Simulations are presented illustrating the performance of the proposed controllers, including model uncertainty and sensor noise. Copyright © 2014 John Wiley & Sons, Ltd.     

Neural Network and Classification Approach in Identifying Customer Behavior in the Banking Sector: A Case Study of an International Bank

The customer relationship focus for banks is in development of main competencies and strategies of building strong profitable customer relationships through considering and managing the customer impression, influence on the culture of the bank, satisfactory treatment, and assessment of valued relationship building. Artificial neural networks (ANNs) are used after data segmentation and classification, where the designed model register records into two class sets, that is, the training and testing sets. ANN predicts new customer behavior from previously observed customer behavior after executing the process of learning from existing data. This article proposes an ANN model, which is developed using a six‐step procedure. The back‐propagation algorithm is used to train the ANN by adjusting its weights to minimize the difference between the current ANN output and the desired output. An evaluation process is conducted to determine whether the ANN has learned how to perform. The training process is halted periodically, and its performance is tested until an acceptable result is obtained. The principles underlying detection software are grounded in classical statistical decision theory.     

Map‐based Visualizations Increase Recall Accuracy of Data

We investigate the memorability of data represented in two different visualization designs. In contrast to recent studies that examine which types of visual information make visualizations memorable, we examine the effect of different visualizations on time and accuracy of recall of the displayed data, minutes and days after interaction with the visualizations. In particular, we describe the results of an evaluation comparing the memorability of two different visualizations of the same relational data: node‐link diagrams and map‐based visualization. We find significant differences in the accuracy of the tasks performed, and these differences persist days after the original exposure to the visualizations. Specifically, participants in the study recalled the data better when exposed to map‐based visualizations as opposed to node‐link diagrams. We discuss the scope of the study and its limitations, possible implications, and future directions.