如何对零售业客户关系管理效果进行度量

前不久，国际评估市场组织合伙人发布了有关世界各地采用信息技术及其支出方式的全球性研究报告，其中零售业部分特别值得关注。中型市场零售商的IT经费预计将从2004年的220亿美元增长到2009年的310亿美元，年增长率约为7％。     

Sparse modulation coding for increased capacity in volume holographic storage

In page-oriented memories, data pages commonly consist of comparable numbers of on and off pixels. Data-page sparsity is defined by reduction of the number of on pixels per page, leading to an increased diffracted power into each pixel. When page retrieval is dominated by a fixed noise floor, the number of pages in the memory is limited by the pixel diffraction efficiency. Sparsity increases the number of storable pages while reducing the amount of user information per page. A detailed analysis of sparsity in volume holographic memories shows that the total memory capacity can be increased by 15% by use of data pages that contain on average 25% on pixels. Sparsity also helps to reduce the effects of interpixel cross talk by strongly reducing the probability that worst-case pixel patterns (e.g., blocks of on pixels with a center off pixel) will occur in the data page. Enumeration block coding techniques provide construction of sparse-data pages with minimal overhead. In addition, enumeration coding offers maximum-likelihood detection with low encoding-decoding latency. We discuss the theoretical advantages of data-page sparsity. We also present experimental results that demonstrate the proposed capacity gain. The experiment verifies that it is practical to construct and use sparse-data pages that result in an overall user capacity gain of 16% subject to a page retrieval bit-error rate of 10(-4).     

Investigation of a solid-state detector for advanced computed tomography

Utilization of solid-state detectors for computed tomography (CT) has been the focus of many studies. Previous phantom and clinical experiments have shown that one of the important performance parameters for the solid-state detector is the primary speed and afterglow. In this paper, we present a detailed investigation on the signal decay characteristics of the HiLight (GE Medical Systems, Milwaukee, WI) scintillating detector. The detector primary speed and afterglow are modeled by a multiexponential function and fully characterized by a set of time constants and relative strengths. The sensitivity of these parameters to X-ray photon energy, detector aging, and radiation exposure is then established and analyzed. No statistically significant variation is observed in these parameters due to changes in the above external variables. The impact of various decay time constants on CT image quality, such as spatial resolution, noise, and artifacts, is subsequently illustrated with computer simulations and phantom experiments. Finally, an algorithmic correction scheme is derived to compensate for detector afterglow. The correction scheme employs a recursive filter to remove adverse effects of the detector decay on image quality. Experimental results have shown that the correction scheme successfully restores system spatial resolution, produces a more homogeneous noise pattern, and eliminates ring-band image artifacts due to detector afterglow. The effectiveness and robustness of the correction scheme are demonstrated by extensive phantom and clinical experiments.     

LROC analysis of detector-response compensation in SPECT

Localization ROC (LROC) observer studies examined whether detector response compensation (DRC) in ordered-subset, expectation-maximization (OSEM) reconstructions helps in the detection and localization of hot tumors. Simulated gallium (Ga-67) images of the thoracic region were used in the study. The projection data modeled the acquisition of attenuated 93- and 185-keV photons with a medium-energy parallel-hole collimator, but scatter was not modeled. Images were reconstructed with five strategies: 1) OSEM with no DRC; 2) OSEM preceded by restoration filtering; 3) OSEM with iterative DRC; 4) OSEM with an ideal DRC; and 5) filtered backprojection (FBP) with no DRC. All strategies included attenuation correction. There were four LROC studies conducted. In a study using a single tumor activity, the ideal DRC offered the best performance, followed by iterative DRC, restoration filtering, OSEM with no DRC, and FBP. Statistical significance at the 5% level was found between all pairs of strategies except for restoration filtering and OSEM with no DRC. A similar ranking was found for a more realistic study using multiple tumor activities. Additional studies considered the effects of OSEM iteration number and tumor activity on the detection improvement that iterative DRC offered with respect to OSEM with no DRC.     

Determinant spreading associated with demyelination in a nonhuman primate model of multiple sclerosis

Definition of the immune process that causes demyelination in multiple sclerosis is essential to determine the feasibility of Ag-directed immunotherapy. Using the nonhuman primate, Callithrix jacchus jacchus (common marmoset), we show that immunization with myelin basic protein and proteolipid protein determinants results in clinical disease with significant demyelination. Demyelination was associated with spreading to myelin oligodendrocyte glycoprotein (MOG) determinants that generated anti-MOG serum Abs and Ig deposition in central nervous system white matter lesions. These data associate intermolecular "determinant spreading" with clinical autoimmune disease in primates and raise important issues for the pathogenesis and treatment of multiple sclerosis.     

An empirical study of the impacts of integrating business planning and information systems planning

This study reports on a follow-up analysis of a prior study (Teo & King, 1996, Information and Management) of the impact of the integration of information systems planning (ISP) with business planning (BP) on organizational performance. The empirical data are re-analysed using path analysis in order to determine the direct and indirect impacts of BP-ISP integration on intermediate performance measures related to ISP process and output problems, as well as on five perceptual measures of organizational performance. The results empirically substantiate the importance of BP-ISP integration, since higher levels of integration were found to have a significant inverse relationship with the extent of both process and output varieties of ISP problems and a significant positive relationship with each of the five perceptual measures of the extent of IS contributions to overall organization performance.     

The Complexity of Modellability in Finite and Computable Signatures of a Constraint Logic for Head-Driven Phrase Structure Grammar

The SRL (speciate re-entrant logic) of King (1989) is a sound, complete and decidable logic designed specifically to support formalisms for the HPSG (head-driven phrase structure grammar) of Pollard and Sag (1994). The SRL notion of modellability in a signature is particularly important for HPSG, and the present paper modifies an elegant method due to Blackburn and Spaan (1993) in order to prove that

Vicarious calibration of the moderate-resolution imaging spectroradiometer airborne simulator thermal-infrared channels

We made an experimental vicarious calibration of the Moderate Resolution Imaging Spectroradiometer (MODIS) Airborne Simulator (MAS) thermal infrared (TIR) channel data acquired in the field campaign near Mono Lake, Calif. on 10 March 1998 to demonstrate the advantage of using high-elevation sites in dry atmospheric conditions for vicarious calibration. With three lake-surface sites and one snow-field site, we estimated the MAS noise-equivalent temperature difference as 0.7-1.0 degrees C for bands 30-32 in the 3.68-4.13-microm region and 0.1-0.5 degrees C for bands 42, 45, 46, and 48 in the 8-13.5-microm region. This study shows that the MAS calibration error is within +/-0.4 degrees C in the split-window channels (at 11 and 12 microm) and larger in other TIR channels based on the MAS data over Mono Lake and in situ measurement data over the snow-field site.     

Design and operation of a very large ring laser gyroscope

The design and initial operation of a vertical square He-Ne ring laser G0 with a perimeter of 14 m is discussed. This builds on earlier demonstrations of the feasibility of large ring lasers (perimeter approximately 4 m) for single-mode gyroscope operation and with lesser pulling than navigation gyroscopes. With servoing of the rf excitation to yield single-mode operation, G0 gave a quality factor 1 x 10(12) and a Sagnac line with a frequency of 287.8 +/- 1.0 Hz induced by Earth rotation Omega(E). This has confirmed some vital questions over the feasibility of very large gyroscopes for geodetic measurements at the level of 10(-9) Omega(E).