How the Kano model contributes to Kansei engineering in services

Recent studies show that products and services hold great appeal if they are attractively designed to elicit emotional feelings from customers. Kansei engineering (KE) has good potential to provide a competitive advantage to those able to read and translate customer affect and emotion in actual product and services. This study introduces an integrative framework of the Kano model and KE, applied to services. The Kano model was used and inserted into KE to exhibit the relationship between service attribute performance and customer emotional response. Essentially, the Kano model categorises service attribute quality into three major groups (must-be [M], one-dimensional [O] and attractive [A]). The findings of a case study that involved 100 tourists who stayed in luxury 4- and 5-star hotels are presented. As a practical matter, this research provides insight on which service attributes deserve more attention with regard to their significant impact on customer emotional needs. STATEMENT OF RELEVANCE: Apart from cognitive evaluation, emotions and hedonism play a big role in service encounters. Through a focus on delighting qualities of service attributes, this research enables service providers and managers to establish the extent to which they prioritise their improvement efforts and to always satisfy their customer emotions beyond expectation.     

Interactive visual analysis of contrast-enhanced ultrasound data based on small neighborhood statistics

Contrast-enhanced ultrasound (CEUS) has recently become an important technology for lesion detection and characterization in cancer diagnosis. CEUS is used to investigate the perfusion kinetics in tissue over time, which relates to tissue vascularization. In this paper we present a pipeline that enables interactive visual exploration and semi-automatic segmentation and classification of CEUS data.For the visual analysis of this challenging data, with characteristic noise patterns and residual movements, we propose a robust method to derive expressive enhancement measures from small spatio-temporal neighborhoods. We use this information in a staged visual analysis pipeline that leads from a more local investigation to global results such as the delineation of anatomic regions according to their perfusion properties. To make the visual exploration interactive, we have developed an accelerated framework based on the OpenCL library, that exploits modern many-cores hardware. Using our application, we were able to analyze datasets from CEUS liver examinations, being able to identify several focal liver lesions, segment and analyze them quickly and precisely, and eventually characterize them.     

Two‐Level Grids for Ray Tracing on GPUs

We investigate the use of two‐level nested grids as acceleration structure for ray tracing of dynamic scenes. We propose a massively parallel, sort‐based construction algorithm and show that the two‐level grid is one of the structures that is fastest to construct on modern graphics processors. The structure handles non‐uniform primitive distributions more robustly than the uniform grid and its traversal performance is comparable to those of other high quality acceleration structures used for dynamic scenes. We propose a cost model to determine the grid resolution and improve SIMD utilization during ray‐triangle intersection by employing a hybrid packetization strategy. The build times and ray traversal acceleration provide overall rendering performance superior to previous approaches for real time rendering of animated scenes on GPUs.     

The State of the Art in Topology‐Based Visualization of Unsteady Flow

Vector fields are a common concept for the representation of many different kinds of flow phenomena in science and engineering. Methods based on vector field topology are known for their convenience for visualizing and analysing steady flows, but a counterpart for unsteady flows is still missing. However, a lot of good and relevant work aiming at such a solution is available. We give an overview of previous research leading towards topology‐based and topology‐inspired visualization of unsteady flow, pointing out the different approaches and methodologies involved as well as their relation to each other, taking classical (i.e. steady) vector field topology as our starting point. Particularly, we focus on Lagrangian methods, space–time domain approaches, local methods and stochastic and multifield approaches. Furthermore, we illustrate our review with practical examples for the different approaches.     

An algorithmic framework for network reconstruction

Models of biological systems and phenomena are of high scientific interest and practical relevance, but not always easy to obtain due to their inherent complexity. To gain the required insight, experimental data are provided and need to be interpreted in terms of models that explain the observed phenomena. In systems biology the framework of Petri nets is often used to describe models for the regulatory mechanisms of biological systems. The aim of this paper is to provide, based on results in Marwan et al. (2008) [1] and Durzinsky et al. (2008) [2], an algorithmic framework for the challenging task of generating all possible Petri nets fitting the given experimental data.     

Temporal Kohonen Map and the Recurrent Self-Organizing Map: Analytical and Experimental Comparison

This paper compares two Self-Organizing Map (SOM) based models for temporal sequence processing (TSP) both analytically and experimentally. These models, Temporal Kohonen Map (TKM) and Recurrent Self-Organizing Map (RSOM), incorporate leaky integrator memory to preserve the temporal context of the input signals. The learning and the convergence properties of the TKM and RSOM are studied and we show analytically that the RSOM is a significant improvement over the TKM, because the RSOM allows simple derivation of a consistent learning rule. The results of the analysis are demonstrated with experiments.     

Evolving Teams of Predictors with Linear Genetic Programming

This paper applies the evolution of GP teams to different classification and regression problems and compares different methods for combining the outputs of the team programs. These include hybrid approaches where (1) a neural network is used to optimize the weights of programs in a team for a common decision and (2) a realnumbered vector (the representation of evolution strategies) of weights is evolved with each term in parallel. The cooperative team approach results in an improved training and generalization performance compared to the standard GP method. The higher computational overhead of team evolution is counteracted by using a fast variant of linear GP.     

Interactive visual steering--rapid visual prototyping of a common rail injection system

Interactive steering with visualization has been a common goal of the visualization research community for twenty years, but it is rarely ever realized in practice. In this paper we describe a successful realization of a tightly coupled steering loop, integrating new simulation technology and interactive visual analysis in a prototyping environment for automotive industry system design. Due to increasing pressure on car manufacturers to meet new emission regulations, to improve efficiency, and to reduce noise, both simulation and visualization are pushed to their limits. Automotive system components, such as the powertrain system or the injection system have an increasing number of parameters, and new design approaches are required. It is no longer possible to optimize such a system solely based on experience or forward optimization. By coupling interactive visualization with the simulation back-end (computational steering), it is now possible to quickly prototype a new system, starting from a non-optimized initial prototype and the corresponding simulation model. The prototyping continues through the refinement of the simulation model, of the simulation parameters and through trial-and-error attempts to an optimized solution. The ability to early see the first results from a multidimensional simulation space--thousands of simulations are run for a multidimensional variety of input parameters--and to quickly go back into the simulation and request more runs in particular parameter regions of interest significantly improves the prototyping process and provides a deeper understanding of the system behavior. The excellent results which we achieved for the common rail injection system strongly suggest that our approach has a great potential of being generalized to other, similar scenarios.