Quality through Managed Improvement and Measurement (QMIM): Towards a Phased Development and Implementation of a Quality Management System for a Software Company

The paper describes results of a longitudinal study of developments in the area of software product and process quality improvement within a Hungarian software company, IQSOFT Ltd. This company has been active in this area since 1993, trying to build, introduce and maintain an efficiently working quality management system which, e.g., fulfils the ISO 9001 requirements, allows steady software process improvement and, at the same time, conforms to company's own needs. Over the last eight years five phases could be distinguished. Each phase is described shortly, following the same structure, namely: basic starting points, key problem areas, literature consulted, activities and design executed, reflections on what happened and why. The lessons resulting from the analysis of this case have been formulated in terms of guidelines. We feel that these are applicable to any low maturity software development organisation embarking on a product or process quality improvement endeavour. These guidelines are developed around a framework containing the basic issues of software production (project management, technical processes and products). The guidelines advocate a careful step-by-step development of definitions, quality characteristics, and metrics related to these objects while at the same time developing and introducing the associated process.     

The influence of virtual presence: Effects on experienced cognitive load and learning outcomes in educational computer games

Does the immersive design of an educational gaming environment affect learners’ virtual presence and how much do they learn? Does virtual presence affect learning? This study tries to answer these questions by examining the differences in virtual presence and learning outcomes in two different computer-based multimedia environments: a gaming environment with high immersive design vs. hypertext learning environment with low immersive design. As the main focus, the effect of virtual presence on learning is also explained and tested. By identifying virtual presence as a variable that may determine learning, it is argued that computer gaming environments present a new challenge for researchers to investigate, particularly, the effects of virtual presence on the immersive design of games in order to help designers to predict which instructional configurations will maximize learning performance. In general, results revealed that the high-immersive gaming environment leads to the strongest form of virtual presence but also decreased learning. Although regression analyses indicate that virtual presence positively influences trivial- and non-trivial learning outcomes, learners who learned in a low-immersive environment outperformed the gaming group. A mediation analysis showed that the relation between virtual presence and non-trivial learning outcomes is partly mediated through increased cognitive load.     

Bringing Scheme programming to the iPhone—Experience

The iPhone SDK provides a powerful platform for the development of applications that make use of iPhone capabilities, such as sensors, GPS, Wi‐Fi, or Bluetooth connectivity. We observe that so far the development of iPhone applications has mostly been restricted to using Objective‐C. However, developing applications in plain Objective‐C on the iPhone OS suffers from limitations, such as the need for explicit memory management and lack of syntactic extension mechanism. Moreover, when developing distributed applications in Objective‐C, programmers have to manually deal with distribution concerns, such as service discovery, remote communication, and failure handling. In this paper, we discuss our experience in porting the Scheme programming language to the iPhone OS and how it can be used together with Objective‐C to develop iPhone applications. To support the interaction between Scheme programs and the underlying iPhone APIs, we have implemented a language symbiosis layer that enables programmers to access the iPhone SDK libraries from Scheme. In addition, we have designed high‐level distribution constructs to ease the development of distributed iPhone applications in an event‐driven style. We validate and discuss these constructs with a series of examples, including an iPod controller, a maps application, and a distributed multiplayer Scrabble‐like game. We discuss the lessons learned from this experience for other programming language ports to mobile platforms. Copyright © 2011 John Wiley & Sons, Ltd.     

Analysing quadratic effects of formative constructs by means of variance-based structural equation modelling

Together with the development of information systems research, there has also been increased interest in non-linear relationships between focal constructs. This article presents six Partial Least Squares-based approaches for estimating formative constructs’ quadratic effects. In addition, these approaches’ performance is tested by means of a complex Monte Carlo experiment. The experiment reveals significant and substantial differences between the approaches. In general, the performance of the hybrid approach as suggested by Wold (1982) is most convincing in terms of point estimate accuracy, statistical power, and prediction accuracy. The two-stage approach suggested by Chin et al (1996) showed almost the same performance; differences between it and the hybrid approach – although statistically significant – were unsubstantial. Based on these results, the article provides guidelines for the analysis of non-linear effects by means of variance-based structural equation modelling.     

Low temperature synthesis and characterisation of lecontite, (NH4)Na(SO4)·2H20

Lecontite, (NH₄)Na(SO₄).2H₂O, was synthesised at room temperature in high purity compared to earlier work with a minor impurity of mascagnite, (NH₄)₂SO₄. Rietveld refinement of the XRD results confirmed the crystal structure and unit cell dimensions as published earlier. Raman and Infrared spectroscopy, in conjunction with factor group analysis, resulted in a complex pattern of overlapping sulphate, NH and OH modes. The NH modes υ₁ was observed around 2880 cm⁻¹, υ₂ around 1700 cm⁻¹ overlapping with water OH-bending modes, υ₃ around 3300 cm⁻¹ overlapping with water OH-stretching modes around 3023, 3185 and 3422 cm⁻¹, and υ₄ around 1432, 1447 and 1462 cm⁻¹. The sulphate group in the crystal structure displays a decrease in symmetry from T_d as evidenced by the activation of the ν₁ mode at 982 cm⁻¹ and the ν₂ mode around 452 cm⁻¹ in the Infrared spectrum. The υ₃ mode shows clear splitting in the infrared spectra with a strong band at 1064 cm⁻¹ accompanied by two shoulders at 1107 and 1139 cm⁻¹. The Raman spectra show three weak bands at 1068, 1109 and 1135 cm⁻¹ with a shoulder at 1155 cm⁻¹. Similar splitting was observed for the υ₄ mode around 611 and 632 cm⁻¹ in the Infrared and Raman spectra, respectively.     

The W-Process for Software Product Evaluation: A Method for Goal-Oriented Implementation of the ISO 14598 Standard

The importance of software product evaluations will grow with the awareness of the need for better software quality. The process to conduct such evaluations is crucial to get evaluation results that can be applied and meet customers' expectations. This paper reviews a well-known evaluation process: the ISO 14598 standard. The review focuses on the difficulties in selecting and evaluating the appropriate evaluation techniques. The review shows that the standard has problems in applying evaluation processes in practice due to insufficient attention to goal definition and to relationships between activities being implicit. Also, the standard ignores the trade-off between goals and resources and pays insufficient attention to feedback. To address these deficiencies, the W-process is proposed. It extends the standard through an improved process structure and additional guidelines.     

Gender bias in journals of gender studies

The causes of gender bias favoring men in scientific and scholarly systems are complex and related to overall gender relationships in most of the countries of the world. An as yet unanswered question is whether in research publication gender bias is equally distributed over scientific disciplines and fields or if that bias reflects a closer relation to the subject matter. We expected less gender bias with respect to subject matter, and so analysed 14 journals of gender studies using several methods and indicators. The results confirm our expectation: the very high position of women in co-operation is striking; female scientists are relatively overrepresented as first authors in articles. Collaboration behaviour in gender studies differs from that of authors in PNAS. The pattern of gender studies reflects associations between authors of different productivity, or ??masters?? and ??apprentices?? but the PNAS pattern reflects associations between authors of roughly the same productivity, or ??peers??. It would be interesting to extend the analysis of these three-dimensional collaboration patterns further, to see whether a similar characterization holds, what it might imply about the patterns of authorship in different areas, what those patterns might imply about the role of collaboration, and whether there are differences between females and males in collaboration patterns.     

Continuously Changing Information on a Global Scale and its Impact for the Internet-of-Things

This article analyzes the challenges of supporting continual changes of context information in Internet-of-Things applications. These applications require a constant flow of continuously changing information from sensor based sources in order to ensure a high quality-of-experience. However, an uncontrolled flow between sources and sinks on a global scale wastes resources, such as computational power, communication bandwidth, and battery time. In response to these challenges we present a general approach which focuses on four layers where we provide a proposed solution to each layer. We have realized the general model into a proof-of-concept implementation running on devices with limited resources, where we can moderate the information exchange based on relevance and sought after quality-of-experience by the applications. In conclusion, we evaluate our solution and present a summary of our experiences regarding the impact of continuously changing information on the Internet-of-Things.     

Water Penetration—Its Effect on the Strength and Toughness of Silica Glass

When a crack forms in silica glass, the surrounding environment flows into the crack opening, and water from the environment reacts with the glass to promote crack growth. A chemical reaction between water and the strained crack-tip bonds is commonly regarded as the cause of subcritical crack growth in glass. In silica glass, water can also have a secondary effect on crack growth. By penetrating into the glass, water generates a zone of swelling and, hence, creates a compression zone around the crack tip and on the newly formed fracture surfaces. This zone of compression acts as a fracture mechanics shield to the stresses at the crack tip, modifying both the strength and subcritical crack growth resistance of the glass. Water penetration is especially apparent in silica glass because of its low density and the fact that it contains no modifier ions. Using diffusion data from the literature, we show that the diffusion of water into silica glass can explain several significant experimental observations that have been reported on silica glass, including (1) the strengthening of silica glass by soaking the glass in water at elevated temperatures, (2) the observation of permanent crack face displacements near the crack tip of a silica specimen that had been soaked in water under load, and (3) the observation of high concentrations of water close to the fracture surfaces that had been formed in water. These effects are consistent with a model suggesting that crack growth in silica glass is modified by a physical swelling of the glass around the crack tip. An implication of water-induced swelling during fracture is that silica glass is more resistant to crack growth than it would be if swelling did not occur.