Capturing emotion reactivity through physiology measurement as a foundation for affective engineering in engineering design science and engineering practices

This paper presents the theoretical and practical fundamentals of using physiology sensors to capture human emotion reactivity in a products or systems engineering context. We aim to underline the complexity of regulating (internal and external) effects on the human body and highly individual physiological (emotion) responses and provide a starting point for engineering researchers entering the field. Although great advances have been made in scenarios involving human-machine interactions, the critical elements—the actions and responses of the human—remain far beyond automatic control, because of the irrational behavior of human subjects. These (re)actions, which cannot be satisfactorily modeled, stem mostly from the fact that human behavior is regulated by emotions. The physiological measurement of the latter can thus be a potential door to future advances for the community. In this paper, following a brief overview of the foundations and ongoing discussions in psychology and neuroscience, various emotion-related physiological responses are explained on the basis of a systematic review of the autonomic nervous system and its regulation of the human body. Based on sympathetic and parasympathetic nervous system responses, various sensor measurements that are relevant in an engineering context, such as electrocardiography, electroencephalography, electromyography, pulse oximetry, blood pressure measurements, respiratory transducer, body temperature measurements, galvanic skin response measurements, and others, are explained. After providing an overview of ongoing engineering and human-computer interaction projects, we discuss engineering-specific challenges and experiment setups in terms of their usability and appropriateness for data analysis. We identify current limitations associated with the use of physiology sensors and discuss developments in this area, such as software-based facial affect coding and near-infrared spectroscopy. The key to truly understanding user experience and designing systems and products that integrate emotional states dynamically lies in understanding and measuring physiology. This paper serves as a call for the advancement of affective engineering research.     

Displaying uncertainty: investigating the effects of display format and specificity

We conducted four studies regarding the representation of probabilistic information. Experiments 1 through 3 compared performance on a simulated stock purchase task, in which information regarding stock profitability was probabilistic. Two variables were manipulated: display format for probabilistic information (blurred and colored icons, linguistic phrases, numeric expressions, and combinations) and specificity level (in which the number and size of discrete steps into which the probabilistic information was mapped differed). Results indicated few performance differences attributable to display format; however, performance did improve with greater specificity. Experiment 4, in which participants generated membership functions corresponding to three display formats, found a high degree of similarity in functions across formats and participants and a strong relationship between the shape of the membership function and the intended meaning of the representation. These results indicate that participants can successfully interpret nonnumeric representations of uncertainty and can use such representations in a manner similar to the way numeric expressions are used in a decision-making task. Actual or potential applications of this research include the use of graphical representations of uncertainty in systems such as command and control and situation displays.     

An evaluation of backpack harness systems in non-neutral torso postures

Much of the research on backpack design has been focused on spinal loading/biomechanics while the wearer is in a neutral/upright trunk posture, such as those employed by outdoor enthusiasts and schoolchildren. This research has led to some important harness design improvements that reduce trunk muscle exertions, fatigue and improve overall comfort. There are number of occupations, however, wherein workers wear back-mounted packs/devices (e.g. air tanks) while working in non-neutral trunk postures. The objective of the current study was to evaluate the effects of these non-neutral postures on biomechanical loading and then reconsider the backpack system design recommendations. Fifteen participants were asked to support a 18.2 kg load on their back while assuming static forward flexed postures of the torso (15 degrees , 30 degrees , 45 degrees , and 60 degrees of sagittal bend). The mass on the back was attached to the participant through two different harness mechanisms: a basic harness design (as seen on college student backpacks) and a more advanced design containing lateral stiffness rods and a weight-bearing hip belt (as seen on backpacks for hikers). While performing these static, posture maintenance tasks, the activation levels of the bilateral trapezius, erector spinae, and rectus abdominis were collected. Participants also provided subjective ratings of comfort. The results showed that there was a significant interaction between harness type and forward flexion angle for the trapezius and the erector spinae muscles. The normalized EMG for the trapezius muscles showed a 14% and 11% reduction in muscle activity at 15 degrees and 30 degrees , respectively, with the advanced design but these positive effects of the advanced design were not found at the greater flexion angles. Likewise the erector spinae muscles showed a 24% and 14% reduction in muscle activity at 15 degrees and 30 degrees , respectively, with the advanced design harness but these effects of the advanced design were not found at the greater forward flexion angles. The level of forward flexion angle affected the rectus abdominis muscle activity, but neither the harness type main effect nor the interaction of harness type and forward flexion angle was significant. The subjective survey results agreed with the EMG results and showed the advanced design harness was generally more comfortable with respect to the shoulder and low back areas. Collectively, the subjective and objective results show a significant improvement with the advanced harness system but also note an interesting interaction with degree of sagittal flexion, indicating a diminished effectiveness of the design improvements at forward flexed postures. Design criteria for harness systems in these forward flexed postures are discussed.     

On techniques for angle compensation in nonideal iris recognition.

The popularity of the iris biometric has grown considerably over the past two to three years. Most research has been focused on the development of new iris processing and recognition algorithms for frontal view iris images. However, a few challenging directions in iris research have been identified, including processing of a nonideal iris and iris at a distance. In this paper, we describe two nonideal iris recognition systems and analyze their performance. The word "nonideal" is used in the sense of compensating for off-angle occluded iris images. The system is designed to process nonideal iris images in two steps: 1) compensation for off-angle gaze direction and 2) processing and encoding of the rotated iris image. Two approaches are presented to account for angular variations in the iris images. In the first approach, we use Daugman's integrodifferential operator as an objective function to estimate the gaze direction. After the angle is estimated, the off-angle iris image undergoes geometric transformations involving the estimated angle and is further processed as if it were a frontal view image. The encoding technique developed for a frontal image is based on the application of the global independent component analysis. The second approach uses an angular deformation calibration model. The angular deformations are modeled, and calibration parameters are calculated. The proposed method consists of a closed-form solution, followed by an iterative optimization procedure. The images are projected on the plane closest to the base calibrated plane. Biorthogonal wavelets are used for encoding to perform iris recognition. We use a special dataset of the off-angle iris images to quantify the performance of the designed systems. A series of receiver operating characteristics demonstrate various effects on the performance of the nonideal-iris-based recognition system.     

Age is more than just a number: implications for an aging workforce in the US transportation sector

The US workforce is aging. At the same time, there are a record number of open positions in the transportation sector, which has traditionally been a well-paying, but stressful and schedule-dependent, occupation. Due to increasing longevity, need, and ability to work, a possible solution to the transportation workforce shortfall may lie within the retention and recruitment of older workers. This paper uses a socio-technical framework to examine the pertinent, though scant, literature and data related to older workforce demographics and operational needs, the regulatory environment, requisite knowledge, skills and abilities, and application of support technology and training. Although there is evidence of age-related changes in physiology and cognition, the current science remains unable to resolve how an older workforce may most appropriately be applied to transportation to maximize system safety and minimize negative impact to worker well-being.     

Fabrication and characterization of machined 3D diffractive optical elements

The production of three dimensional blazed grating structures based on ultra-precision machining is an up-to-date issue. Hence, in the development of manufacturing technologies technology-related failure modes are generated due to structural variations. These failure errors must be recorded in cause and effect and then characterized by their type in order to achieve the optimum quality. This paper addresses the influence of processing parameters on the shape-persistence and hence on the grating quality and explains the possibility of detection and classification of them.     

The SARS Crisis: Was Anybody Responsible?

As scholars in fields such as media studies, crisis studies and public policy studies have argued, there exists a fundamental link between crises and the media. Once an event has been interpreted as a crisis, questions of accountability inevitably appear on the media agenda, and the struggle to attribute blame and responsibility to a specific entity or entities—the blame game—thus becomes an inexorable part of the crisis process. Focusing on three liberal Western newspapers with an international, primarily Western elite readership and a reputation for in‐depth analysis of global events, The Economist, the Financial Times and the International Herald Tribune, this article employs Iyengar's and Valkenburg's notions of responsibility frames to examine whether initial coverage of the 2003 SARS crisis in these accounts held any particular entity accountable for the crisis, looks at three key themes used to communicate to the reader a particular way of thinking about responsibility for SARS and examines some of the consequences of the kind of responsibility frame constructed around the SARS crisis in these accounts. As our findings show, there is an entity that the early news accounts studied consistently held responsible for the 2003 SARS crisis, the Chinese system, and the corresponding responsibility frame at operation in these accounts is thematic rather than episodic in nature, since it consistently places the SARS crisis within a broader context (a product of “China” itself and/or of societal‐governmental forces in China) rather than in relation to a specific episode or as the result of the particular actions of individuals. The SARS crisis narrative therefore presented in these accounts tells the story of an anachronistic Chinese system faced with a contemporary health threat that, by its very nature, it is incapable of assessing accurately or managing responsibly. By way of conclusion, we argue that, while the use of such a thematic frame to explain China's role in the 2003 SARS crisis may be accurate in certain respects, this frame falls short in other respects and proves particularly inadequate to the challenge of capturing the economic complexities of China's role during the crisis.     

An e-government framework for assessing readiness for public sector e-procurement in a lower-middle income country

ABSTRACT

Governments globally are leveraging information and communication technology (ICT) growth towards improving the quality of public procurement services for socio-economic development. However, the extent of its application differs across nations. Notwithstanding the extant theoretical and empirical literature on IT for development, knowledge on how to assess readiness for adopting a full e-procurement system in the public sector of lower and lower-middle income countries (LMICs) begs for understanding. With the narrative of Ghana, we address this gap by drawing on the institutional and economic theory and the United Nations E-Government Development Index towards a holistic framework beyond the dyad of linear website functionalities and internet focus of prior e-government adoption models. Elite interviews gathered from multiple cases from Ghana’s public sector reveals the key readiness determinants for a full public sector e-procurement system. This study has significant implications for shaping the process-oriented management of government e-procurement projects towards socio-economic development in LMICs amid their complex institutional and socio-technical environments.