Crafting the Compelling User Experience

This article provides an introduction to the usage of software engineering approaches and tools for the design of user experience (UE). This approach was developed for three main reasons: (a) to provide UE design teams a rigorous, methodical, encompassing method that can be applied throughout the entire product development cycle; (b) to provide designers a way to work with abstract concepts to establish the conceptual design of the system before progressing to the realization of the design to the appropriate platform; and (c) to communicate the intended design to the implementation team in a manner that is concise, complete, and familiar. The approach is the application of Unified Modeling Language concepts to describe users and the UE design rather than the technical architecture. It is believed that designing the UE design separately from the technical architecture will help ensure teams deliver a usable and delightful UE. The methods in this article have been applied to a handful of real-world projects in the last year and a half. Thus far, the application of software engineering approaches and tools have been found to be very powerful aids that have enabled the creation of highly useful Web experiences as well as software applications.

Our intent is to address the full gamut of issues involved in creating a total user experience (UE)-from discovery of users needs through high-level and low-level design, ensuring fidelity during development, and deployment, with a full assessment of how well the design meets users' needs. We believe that through a concerted use of such a rigorous approach we can greatly improve not only the UE of products we create, but also the experience of designing and developing them. We are not the only team taking this direction in UE design. It has become clear to many in our field that a more rigorous, thorough, and accurate approach to UE design is not only possible-it is necessary, for many of the same reasons that software engineers long ago embraced such practices. As we are evolving our approaches in other phases, this article focuses on the discovery and design phase activities.     

Quagga mussels (Dreissena bugensis) as biomonitors of metal contamination: A case study in the upper St. Lawrence River

In this study, the utility of quagga mussels (Dreissena bugensis) as biomonitors was investigated by measuring total concentrations of three trace metals, cadmium, copper, and zinc, in soft tissues. Quagga mussels were sampled from five sites along the upper St. Lawrence River, including one industrially influenced site, from 1999 through 2007. Mussels were collected from near-shore areas, divided into 5 size classes based on maximum shell length, and tissues were pooled for analysis of each size group. Two-way analysis of variance and a posteriori range tests were used to test for differences among sites along a distance gradient from the outflow of Lake Ontario and to examine inter-annual variability within and among sites. Cadmium concentrations were higher nearer the outflow of the lake. Copper concentrations varied among sites and years, but were generally highest near the industrial site. Zinc concentrations were relatively uniform, possibly reflecting internal regulation. Animal size measured as shell length was not an important factor in this section of the river, but warrants further consideration in a wider range of ecosystems and contaminant exposure levels. In general, concentrations of the three metals were not high compared to reports in the published literature for dreissenid mussels in contaminated environments. However, few studies have utilized quagga mussels rather than zebra mussels. The two species may differ in bioaccumulation patterns and may not be interchangeable as biomonitors. Further studies of bioaccumulation of contaminants by quagga mussels in a wider range of contaminant exposures would be useful particularly as quagga mussels displace zebra mussels in the Laurentian Great Lakes and the St. Lawrence River.     

Regional aboveground forest biomass using airborne and spaceborne LiDAR in Québec

Aboveground dry biomass was estimated for the 1.3 M km² forested area south of the treeline in the eastern Canadian province of Québec by combining data from an airborne and spaceborne LiDAR, a Landsat ETM+ land cover map, a Shuttle Radar Topographic Mission (SRTM) digital elevation model, ground inventory plots, and vegetation zone maps. Plot-level biomass was calculated using allometric relationships between tree attributes and biomass. A small footprint portable laser profiler then flew over these inventory plots to develop a generic airborne LiDAR-based biomass equation (R² = 0.65, n = 207). The same airborne LiDAR system flew along four portions of orbits of the ICESat Geoscience Laser Altimeter System (GLAS). A square-root transformed equation was developed to predict airborne profiling LiDAR estimates of aboveground dry biomass from GLAS waveform parameters combined with an SRTM slope index (R² = 0.59, n = 1325).Using the 104,044 quality-filtered GLAS pulses obtained during autumn 2003 from 97 orbits over the study area, we then predicted aboveground dry biomass for the main vegetation areas of Québec as well as for the entire Province south of the treeline. Including cover type covariances both within and between GLAS orbits increased standard errors of the estimates by two to five times at the vegetation zone level and as much as threefold at the provincial level. Aboveground biomass for the whole study area averaged 39.0 ± 2.2 (standard error) Mg ha^? 1 and totalled 4.9 ± 0.3 Pg. Biomass distributions were 12.6% northern hardwoods, 12.6% northern mixedwood, 38.4% commercial boreal, 13% non-commercial boreal, 14.2% taiga, and 9.2% treed tundra. Non-commercial forests represented 36% of the estimated aboveground biomass, thus highlighting the importance of remote northern forests to C sequestration. This study has shown that space-based forest inventories of northern forests could be an efficient way of estimating the amount, distribution, and uncertainty of aboveground biomass and carbon stocks at large spatial scales.     

A Y-channel design for improving zeta potential and surface conductivity measurements using the current monitoring method

This study presents a new Y-channel design for measuring the zeta potential and surface conductance of a solid-liquid pairing using the current monitoring technique. The new design improves the throughput and reliability of the testing apparatus since the displacement between two solutions can be repeated many times without interfering with the experiments. It also increases the accuracy of the measurement by producing sharper start and end transitions for the current–time plot of the solution displacement process. In this design, efforts have been made to minimize the effects of electrolysis, Joule heating and undesired pressure driven flow on the measurements. An improvement on the current–time slope analysis is also presented. The Y-channel design was validated by comparing zeta potential measurements to published results. The zeta potential of several biological buffers relevant to the microfluidic community in plasma treated PDMS/PDMS and PDMS/Glass microchannels are presented. Preliminary studies of surface conductivity measurements using the Y-channel design were also conducted and are briefly discussed.     

Photo Noise

Like past avant-garde movements, glitch and noise in the twenty-first century are used to reveal the materiality of the medium. But instead of providing insight or clarity into the politics or social conditions of a technology, they demarcate broader conditions of opacity and blockage, contributing to what Jodi Dean has called ‘communicative capitalism’. The work of German photographer Thomas Ruff alongside the Düsseldorf School, New Photography and JPEG technology are used in this article to illustrate this tendency as a move away from meaning and toward visual noise and communicative breakdown. I use three core analytic registers: the deliberate failure to adhere to visual norms, communicative failure and machine failure and breakdown. Ruff’s work uses visual noise as art to at once reaffirm pervasive conditions of breakdown, failure and decline in high-tech global capitalism, while simultaneously providing a temporary reprieve from these conditions through an emergent form of visual beauty.     

Visualization and Analysis‐Oriented Reconstruction of Material Interfaces

Reconstructing boundaries along material interfaces from volume fractions is a difficult problem, especially because the under‐resolved nature of the input data allows for many correct interpretations. Worse, algorithms widely accepted as appropriate for simulation are inappropriate for visualization. In this paper, we describe a new algorithm that is specifically intended for reconstructing material interfaces for visualization and analysis requirements. The algorithm performs well with respect to memory footprint and execution time, has desirable properties in various accuracy metrics, and also produces smooth surfaces with few artifacts, even when faced with more than two materials per cell.     

Force and tactile feedback in preloaded cantilever snap-fits under manual assembly

The purpose of this study was to investigate the tactile feedback of snap-fit fasteners when used in manual assembly. An important aspect of this assembly process is the assembler’s ability to perceive the snap-fit’s engagement. This sensing of engagement yields a high level of confidence that assembly is both complete and secure. Force and tactile feedback are critical elements in this process. Many snap-fits are used in conjunction with sealing elements that produce a constant force that remains in effect after snap-fit assembly is completed. The effect of sealing element preload magnitude and stiffness was studied using a test station, force deflection measurements, and jury pool data. A low value of preload with low stiffness was determined to be most favorable in terms of force and tactile feedback, with no preload only slightly less favorable. In order to sense the engagement signal of the catch, some resistance to assembly was found to be beneficial. A dimensionless term called “engagement signal-to-hold-force ratio” is proposed as an additional way of rating the effect of assembly forces for snap-fits. It was found that higher signal-to-hold-force ratio, as well as higher values of engagement signal, corresponded to higher confidence of assembly among experimental subjects.

Relevance to Industry

In the automotive industry, force and tactile feedback are essential for sensing the full engagement of snap-fit parts during the assembly of critical components, such as electrical and fuel system interconnects. Both the design of the snap-fit and the presence or absence of preload will affect force and tactile feedback. Many of these applications require the compression of an elastic gasket with a preload needed for air, fuel, or electrical isolation. Preload and preload stiffness factors are examined in this paper with the aim of achieving a better understanding of these effects so that snap-fit confidence of assembly and assembly robustness can be enhanced in industrial settings.