高职国际商务类专业毕业环节考核模式比较研究

随着越来越多的学者对高职院校毕业环节考核模式的合理性和可行性提出质疑,很多高职院校都纷纷开始进行一些新模式的探索和改革.对此就现状开展调查,并从结果入手,对目前高职院校国际商务专业群中所采用的多种考核模式进行分析和比较,探寻真正切合高职教育理念、符合国际商务专业群特点的理想考核模式,并为所有高职文科类专业提供借鉴和参考...     

Business intelligence approach to supporting strategy-making of ISP service management

The recent deregulation of telecommunication industry by the Taiwanese government has brought about the acute competition for Internet Service Providers (ISP). Taiwan’s ISP industry is characterized by the heavy pressure for raising revenue after hefty capital investments of last decade and the lack of knowledge to develop competitive strategies. To attract subscribers, all ISP dealers are making an all-out effort to improve their service management. This study proposes a Business Intelligence process for ISP dealers in Taiwan to assist management in developing effective service management strategies. We explore the customers’ usage characteristics and preference knowledge through applying the attribute-oriented induction (AOI) method on IP traffic data of users. Using the self-organizing map (SOM) method, we are able to divide customers into clusters with different usage behavior patterns. We then apply RFM modeling to calibrate customers’ value of each cluster, which will enable the management to develop direct and effective marketing strategies. For network resource management, this research mines the facility utilization over various administrative districts of the region, which could assist management in planning for effective network facilities investment. With actual data from one major ISP, we develop a BI decision support system with visual presentation, which is well received by its management staff.     

面向业务问题求解的知识供应过程模型

为了满足企业在业务问题求解方面的实际需求,提出了一个面向业务问题求解的知识供应过程模型。该模型提出了知识供应过程中的问题空间、知识空间和流程空间的概念及其关联关系,并进一步给出了包含知识的获取、评价、存储和重用的知识供应过程的有关算法。该模型与算法将业务问题求解过程与知识供应过程进行了融合,通过关联关系实现了知识的主动供应,在优化了业务问题求解过程的同时,提高了知识积累的质量和知识重用的效率。基于该模型建立了知识管理问题求解的原型系统KMPSS,并得到了初步应用验证。     

Disciplined autonomy: How business analytics complements customer involvement for digital innovation

The rise of big data and the fluid boundaries of digital products are driving companies to use business analytics (BA) to power their customer involvement. The complementarity view offers unique competence to generate value from BA because capability complementarity is less likely to be replicated or imitated. Unlike prior studies on BA-enabled value realization, our research investigates the interactions of BA and customer involvement capabilities using the complementarity view. We tested our model using data collected from 317 IT companies in China. Our results suggest that BA value realization requires both a top-down mechanism in which BA skills provide global guidance for alignment with a company’s goals and a bottom-up mechanism in which BA culture empowers local autonomy for adaptation to ever-changing needs. Our BA-complemented mechanisms provide research and practice with a way to concurrently use BA and customer involvement capabilities to address the duality of digital innovation. We further suggest that BA skills are necessary but insufficient for digital innovation because BA culture demonstrates a stronger effect in complementing organizations’ existing capabilities than BA skills do.     

The impact of process standardization on business process outsourcing success

What is the impact of business process standardization on business process outsourcing (BPO) success? This paper argues that there is a direct impact of process standardization on BPO success, due to production cost economies, and also an indirect effect via improved contractual and relational governance resulting from better monitoring opportunities and facilitated communication and coordination. This threefold impact of standardization on BPO success is empirically confirmed using data from 335 BPO ventures in 215 German banks.     

外派施工职工队伍带领方法探析

外派施工职工队伍长年在外施工,远离总部,远离亲人,职工面临诸多困难,思想情绪复杂,队伍比较难带。要带好外派施工队伍,就必须制定好职工队伍管理制度;开展经常性的职工思想教育;干部要以身作则;合理搭配组合各施工点上的职工;尽心尽力解决职工实际困难;努力抓好生产经营以提高职工收入。     

供需链系统重构的方法与工具研究

基于SCOR模型以及供需链的性能分析，提出了一套可操作的供需链系统重构方法，涵盖了供需链的建模、分析、改进、实施等各个阶段，并且介绍了为使供需链系统的重构过程自动化和智能化而自行设计并开发的软件工具—SCEasy Transfer。     

四层应用软件系统的分析与开发

从软件工程的角度提出了传统三层结构的应用软件系统的不足，分析了四层结构的应用软件系统架构．分别对三层与四层应用软件系统中的业务逻辑处理进行分析和对比，从而得出四层架构较传统的三层架构的优势所在，并在．net平台下，开发出一个四层结构的真实应用软件系统．     

商务英语教学中英语知识与商务知识的关系

分析了商务英语教学中英语知识与商务知识的关系，对“二分法”认为英语知识高于商务知识的观点进行了商榷，并根据商务英语的基本目的和中国在校大学生普遍缺乏工作经验的实际情况，提出了在实际教学中应坚持“两手抓，两手都要硬”的教学方法。