The constituents of business interaction––generic layered patterns

In order to perform business modelling as apart of information systems development, there is a need for frameworks and methods. The paper proposes a framework for business interaction based on a language/action perspective. The framework is an architecture of five generic layers. The first layer concept is ‘business act’, which functions as the basic unit of analysis. The following four layer concepts are ‘action pair’, ‘exchange’, ‘business transaction’, and ‘transaction group’. The framework is inspired by a similar framework constructed by Weigand et al. The paper makes a critical examination of this framework as a basis for the proposed framework.     

Business process management—the third wave: business process modelling language (bpml) and its pi-calculus foundations

This paper introduces the ideas behind BPML, the business process modelling language published by BPMI. BPML provides a process-centric (as opposed to a datacentric) metalanguage and execution model for business systems. It is underpinned by a strong mathematical foundation, the pi-calculus. The current paper is derived from supplementary appendices to a book which describes a ‘third wave’ approach to business process management [Business Process Management: The Third Wave, 2003]. The aim is to model business processes directly in an executable form, so that the mobility and mutability inherent in business behaviour is reflected and supported in the corresponding IT systems, erasing the present IT-business divide.     

基于流程仿真的BPR

在企业流程再造中，流程仿真是再造人员对流程诊断及再造前后性能评价的一种重要手段。本文定义了基于Petri网的企业流程形式化模型，通过流程仿真的BPR实施过程，分析了仿真在再造过程中的作用，结合一具体再造实例，画出了企业流程，依据再造原则，采取对流程仿真结果分析，管理信息系统应用等手段，设计了一条组合合理、工作效率高的业务流程，对目前我国企业为增强国际竞争力而采取的流程再造有一定的借鉴作用。     

基于XML的B2B集成

分析了B2B的商业需求，提出利用Oracle进行B2B集成方案，并对方案的关键部件进行了详细说明。     

软件构件技术的现状与未来

软件构件技术的蓬勃兴起揭开了软件开发由作坊式生产向工业化生产转变的革命序幕。该文对软件构件技术进行了综述。首先通过对面向对象技术的回顾分析,说明了软件构件技术发展的技术背景与动机。接下来,对软件构件技术进行了阐述,并对当前主流的软件构件技术进行了技术描述和分析,包括:EnterpriseJavaBeans、CORBAComponentModel、微软的COM/DCOM/COM+和.NETAssembly、目前正处于热点的Web服务技术,以及面向构件的语言。最后,分析并指出了软件构件技术的发展未来是业务构件技术,它是最终实现软件工业化生产的希望。     

CRM中客户关系分析评价方法研究

过分饱和的、需求驱动的市场使客户成为企业的重要财富,而CRM是改善企业与客户之间关系的新型管理机制。文章论述了CRM的产生与发展、国内外发展现状、市场前景及发展趋势。重点讨论了分析型CRM的有关问题。研究了怎样利用数据挖掘技术的各种方法,在分析型CRM的客户评价系统中进行客户关系指标评价以及市场预测等。     

一种基于扩展面向对象Petri网的业务组件建模方法

文章在面向对象Petri网的基础上,引入元数据(metadata),构成一种扩展的面向对象Petri网(EOPN),并以企业中的材料需求计划的制定过程为实例建立了描述这一业务过程的EOPN模型。基于这个业务过程模型实例,给出了业务组件建模的步骤和规则。     

基于BPML的商务流程定制工具的开发与应用

工作流管理系统(WfMS)吸引着众多研究机构和工业界的关注,商务流程管理系统(BPMS)可以看成是工作流管理系统在电子商务中的应用。流程定制工具是商务流程管理系统的一个重要部分,该文根据项目的要求开发了一套基于BPML的商务流程定制工具,并且成功地与商务流程管理系统无缝集成,企业可以根据需求随时对商务流程进行更改,提高了企业的商务应变能力,增强了商务竞争力。     

Towards the construction of workflow-suitable conceptual modelling techniques

Despite their high-level and graphical nature, workflow specifications require a significant amount of implementation detail — for example application programming interface, database access and programming mechanisms for information flow — for a more comprehensive validation than is currently possible. This is currently recognized as a deficiency in workflow conceptualization. Although conceptual modelling techniques are available which are expressive, comprehensive and precise enough, we believe, their concepts and features are not specialized enough for workflow domains. In this paper, we offer a comparative insight into techniques which characterize different aspects and approaches of workflow specifications. These are: structured process modelling, object-oriented modelling, behavioural process modelling and business-oriented modelling. In particular, we determine gaps for workflows capturing operational business transaction processing, for example those of insurance claims, bank loans and government-related registration. For technique construction, we describe five workflow suitability principles.     

铁路施工企业工程造价动态分析管理系统的研究

本文分析了铁路施工企业工程造价动态分析管理系统，介绍了系统设计思想和技术要点及开发过程中的体会．