Longitudinal test of ePortfolio continuous use: an empirical study on the change of students’ beliefs

The electronic portfolio (ePortfolio) is learner-centred, and its effectiveness depends on the learners’ long-term use. Thus, it is proper to conduct the study from the learners’ perspectives. Currently, most research on the use of the ePortfolio is in the form of cross-sectional studies, and it is difficult to find the reasons for the changes in students’ beliefs with regard to the long-term use of the ePortfolio. Based on the longitudinal test, this study explained the students’ continuous use of ePortfolio and the changes in their beliefs. With 122 samplers in the adoption–continuous stage (t ₁–t ₂) and 117 samplers in the continuous stage (t ₂–t ₃), this study demonstrates that in continuous use stage (t ₂–t ₃), perceived ease of use still influences the users’ perceived usefulness (PU) and attitude towards the ePortfolio. Attribution significantly moderates the users’ beliefs from the adoption stage (t ₁) to the continuous use stage (t ₂). However, the moderating effect of attribution in the continuous use stage (t ₂–t ₃) is insignificant; satisfaction and attribution are the key factors driving the users’ continuous intention towards the ePortfolio rather than PU and attitude. Meanwhile, satisfaction and attribution will change because of the users’ expectation disconfirmation, and it will influence the users to continue using ePortfolio.     

Eliciting positive user experiences with self-service kiosks: pursuing possibilities

Although the prominent concept of the last decade – user experience – maintains its significance in diverse disciplines, especially design, its focus has changed to eliciting positive user experiences by pursuing new possibilities for consumer products rather than by solely seeking solutions to existing problems. Designers continue to aim for rich user experiences with a variety of products, but have neglected self-service (interactive) kiosks. Hence, this paper, after giving a brief overview of the positive psychology literature, demonstrates the dimensions of positive user experiences with self-service kiosks through an empirical study conducted on coffee vending machines and automated tellers.     

Visual Assessment of Alleged Plagiarism Cases

We developed a visual analysis tool to support the verification, assessment, and presentation of alleged cases of plagiarism. The analysis of a suspicious document typically results in a compilation of categorized “finding spots”. The categorization reveals the way in which the suspicious text fragment was created from the source, e.g. by obfuscation, translation, or by shake and paste. We provide a three‐level approach for exploring the finding spots in context. The overview shows the relationship of the entire suspicious document to the set of source documents. A glyph‐based view reveals the structural and textual differences and similarities of a set of finding spots and their corresponding source text fragments. For further analysis and editing of the finding spot's assessment, the actual text fragments can be embedded side‐by‐side in the diffline view. The different views are tied together by versatile navigation and selection operations. Our expert reviewers confirm that our tool provides a significant improvement over existing static visualizations for assessing plagiarism cases.     

基于用户忠实度的应用层DDoS防御模型

针对应用层DDoS(application layer DDoS,App-DDoS)攻击,提出一种基于用户忠实度的ULDM(user loyalty defense model)防御模型,其根据用户对网站的忠实程度来区分正常用户和攻击用户。用户忠实度包含访问频率忠实度和行为忠实度,行为忠实度又包括历史行为忠实度和当前行为忠实度。从用户长期以来在请求频率和请求负载两方面的表现对用户行为进行评估,得到用户行为忠实度,根据用户长期以来对网站的访问频率得到用户访问频率忠实度;通过调度模块根据用户忠实度对请求进行调度。模拟实验验证了该模型的有效性。     

概率最大受限路径相容算法

研究了可用于求解约束满足问题的最大受限路径相容算法(maxRPC).maxRPC算法执行过程中有大量无效的寻找路径相容证明(PC-witness)的操作,有效地识别和避免这些无效的寻找PC-witness的操作,可以提高maxRPC算法的求解效率.首先,提出了在一条约束上任意两个相容的值在任意路径上存在PC-witness的概率;然后,基于这一概率提出了一种概率最大受限路径相容算法(PmaxRPC),并将新算法成功应用于求解约束满足问题的回溯搜索.实验结果显示:PmaxRPC可以避免一部分无效的寻找PC-witness的操作,在求解约束满足问题时,PmaxRPC效率高于maxRPC.在某些测试用例上,PmaxRPC比maxRPC和最流行的弧相容算法效率更高.     

基于键盘行为数据的用户身份识别

用户击键行为作为一种生物特征,具有采集成本低、安全性高的特点。然而,现有的研究方法和实验环境都是基于实验室数据,并不适用于极度不平衡的真实数据。比如,在实验室数据上效果出色的分类算法在真实数据上却无法应用。针对此问题,提出了基于真实击键行为数据的用户识别算法。该方法将聚类算法和距离算法结合起来,通过比较新来的击键行为和历史击键行为相似度以实现用户识别。实验结果表明,该算法在100名用户的3015条真实击键记录组成的数据集上准确率达到88.22%,在投入实际应用后,随着样本集的增大算法的准确率还可以进一步提升。     

基于混合机制的Kerberos安全性增强方案

针对Kerberos协议的弱点和安全性问题,提出了一个基于混合加密机制的Kerberos改进方案,目的是防范口令攻击和内部攻击。给应用服务器和AS服务器分配公钥和私钥,用户与服务器之间的会话密钥由DH密钥交换生成。给出了改进后的 Kerberos 协议的六个步骤,并对安全性进行分析。分析结果表明,新方案能够增强Kerberos协议的安全性,而且比公钥加密机制高效。     

基于Hadoop的用户搜索行为分析

用户搜索网页行为的分析是目前信息搜索的研究的热点,本文针对云计算中的并行计算搜索存在的检索速度慢,效率低等缺点提出了一种基于Hadoop海量用户搜索网页行为的方法,该方法主要是在网页PageRank算法的基础上,将用户影响因子,时间向量和网页相关性因素加入到算法中,使得改进后的PageRank算法得到了提高,进一步提高用户搜索网页行为的效率,实验中通过使用优酷实验室中的查询日志分析证明了本文的算法具有良好的效果,并对云计算中的用户行为分析具有一定的指导意义.     

Are U.K. Citizens Satisfied With E-Government Services? Identifying and Testing Antecedents of Satisfaction

Citizens’ satisfaction is acknowledged as one of the most significant influences for e-government adoption and diffusion. This study examines the impact of information quality, system quality, trust, and cost on user satisfaction of e-government services. Using a survey, this study collected 1518 valid responses from e-government service adopters across the United Kingdom. Our empirical outcomes show the five factors identified in this study have a significant impact on U.K. citizens’ satisfaction with e-government services.     

A fuzzy framework to evaluate service quality in the healthcare industry: An empirical case of public hospital service evaluation in Sicily

A novel fuzzy evaluation framework is applied in this study to evaluate service quality in the public healthcare sector. In particular, the proposed framework is based on the ServQual disconfirmation paradigm and incorporates the Analytic Hierarchy Process (AHP) method to elicit reliable estimations of service quality expectations. Moreover, degrees of uncertainty, subjectivity and vagueness on the part of stakeholders are addressed via linguistic evaluation scales parameterized by triangular fuzzy numbers. With reference to nine relevant public hospitals in the Sicilian Region (Italy), a detailed case study evaluating four core service criteria and 15 fundamental service items is conducted so as to discern dissatisfying aspects regarding the public healthcare service in the Region. Dissatisfaction reasons with the provided service are identified in the analysis as well, further demonstrating the effectiveness of the proposed approach.