Analyzing IT maintenance outsourcing decision from a knowledge management perspective

IT outsourcing is a complex and opaque decision problem. Managers facing a decision about IT outsourcing have difficulty in framing what needs to be thought about further in their discourses. Framing is one of the most crucial steps of human decision making and needs to be assisted to better understand a decision situation. In this research, we examine a number of decision primitives in the context of an IT outsourcing decision situation. We demonstrate how the decision primitives can be employed so that managers can probe deep to better understand a decision situation and to establish a decision basis. In the organizational setting, we exemplify the use of the decision primitives in relation to the perceived outsourcing implications for the managers looking for assistance in accommodating a knowledge management perspective on IT outsourcing. Consequently, we induce insight and a guideline on how to use knowledge management for effective outsourcing in one of the leading financial institutes in Europe.

Strategic dependence on the IT resource and outsourcing: A test of the strategic control model

Using resource dependency theory (RDT), this research analyzes how organizations control their information technology resources to improve organizational performance. According to RDT, organizations must manage their dependency on external organizations and limit external dependencies when resources are considered critical. The current study proposes and tests a portion of a Strategic Control Model positing that managers seek to control important, strategic resources in order to create value for the firm and to avoid dependency on external entities. Utilizing a research design that captured extensive quantitative data on the control of IT functions and services, the research team gathered 5 years of data on 54 business units (BUs) in 27 global companies located in seven countries. Study examined the linkages of these 54 BUs to firm performance. Locating the Extent of Control within the firm in cases where the firm depends on IT as a strategic resource proves to be a good explanation for effective decisions leading to higher performance. Viewing IT as a strategic resource alone does not lead to positive business unit outcomes, but the moderating influence of Extent of Control is found to establish the complex statistical relationship with business unit performance. For these reasons, it is critical that a theoretically grounded firm-wide process for decisions on locating IT control is in place to capture business value.

软件外包企业技术创新及其动态机制研究

为了研究软件外包企业技术创新的影响因素和驱动机制,利用系统动力学技术,建立技术创新系统动力学模型．通过对正反馈回路的持续增长和负反馈回路的有效调节,最终会保持软件外包企业技术创新水平的稳定增长．技术创新驱动模式和技术人员激励方式是企业技术创新政策敏感性因素,通过企业相关政策调节,可实现企业技术创新的持续性．     

基于关系分解的外包数据库机密性保护方案研究

针对外包数据库服务中数据库服务提供商本身并不完全可信等潜在威胁引起的隐私数据机密性威胁,提出了一种基于关系分解的外包关系数据库机密性保护方案。设计了考虑查询类型和属性所处查询位置的属性分解代价计算策略,并以此计算策略为评价标准,给出了求解最小属性分解代价方案的算法。然后,对各数据切片进行了准标识符的抗共谋攻击处理,并进行了性能测试。实验对比结果表明该方案对不同的应用查询类型有较好的适应性,有效降低了关系分解代价,提高了查询执行效率。     

软件外包中分包商选择的优化模型及算法

软件企业常作为发包方将软件项目的某些部分外包给其他企业来转移风险,与多方合作共同承担软件项目的开发,但分包方选择不当同样会给企业带来巨大的风险。为规避分包商选择失误带来的风险,提出了分包商选择的多目标规划模型,该模型以发包方企业成本最小和风险最小为目标对多个软件分包商进行选择。针对模型非线性复杂化整数规划的特点,设计了混合粒子群算法(GA-PSO)对模型进行求解。通过对一个算例的测试,证明了该模型及算法的有效性和可行性。     

Competitiveness and an Emerging Sector: The Russian Software Industry and its Global Linkages

This paper analyzes the Russian software industry in the context of trade in information technology services. We assess Russia's underlying sources of competitive edge in software, such as its scientific establishments, education system, diaspora and low costs, and identify the institutional impediments to growth. A survey reveals that foreign outsourcing contracts, a high value-added niche and high education levels characterize Russia's small, privately held software firms. A comparison with the Indian software industry underscores the structural differences in outsourcing relationships developed by the two countries and emphasizes that national advantages are complex amalgamations of many factors and need to be overtly marketed. Beyond the resources that give comparative and competitive advantage to a transitioning economy, a critical role is played by powerful industry organizations and by non-market state institutions that can level the economic field and inject credibility into market structures.     

基于供应链承包商收益分配模式研究

供应链环境下企业合作存在委托一代理问题．通过数学建模，对所设计的收益分配模式进行分析，得到了影响承包商努力程度和收益分配系数的主要因素及其定量关系，为构建供应链企业间的协作机制提供参考。     

设备维护外包--发电企业的竞争策略

从电力市场环境出发，在分析发电企业设备维护现状和网络信息技术的支持作用的基础上，提出以业务外包理论作指导的设备维护外包是发电企业获得竞争优势的途径。通过设备维护外包，发电企业能降低设备维护成本，精简机构，获得专业化服务能力和专注于核心竞争力的培育与发展。     

外包过渡中的管理控制问题探讨

外包过渡是介于外包关系建立与实施之间的一个关键环节,顺利的外包过渡对外包项目持续、有效的后续管理关系重大.着重对外包过渡中的衔接问题、整合机制、管理架构、管理者安排,以及应遵守的程序进行了探讨,这对成功的外包实践有着现实的指导意义.     

影响企业信息技术外包决策的因素研究

对于众多的中小企业，信息技术外包是一种实现企业信息化的有效方式．结合目前信息技术外包的发展情况，分析了影响企业实施信息技术外包的因素，最后给出了企业实施信息技术外包的基本决策过程．