Paving the way for CRM success: The mediating role of knowledge management and organizational commitment

Customer relationship management (CRM) has become one of the most influential technologies in the world, and companies are increasingly implementing it to create value. However, despite significant investment in CRM technology infrastructure, empirical research offers inconsistent support for its positive impact on performance. This study develops and tests a research model analyzing the process through which CRM technology infrastructure translates into organizational performance, drawing on the resource-based view (RBV) and the knowledge-based view (KBV) of the firm. Based on an international sample of 125 hotels, the results suggest that organizational commitment and knowledge management fully mediate this process.     

三维纺织结构增强复合材料的几何模型

基于对织物断面显微照片的观察和分析，首先建立了三维正交织物的单元结构模型，并以此为基础建立了正交接结织物的单元结构模型；利用几何模型公式推导建立几何结构特征参数与编织工艺参数之间的理论关系；在此基础上计算了纱线长度、接结经与经纱的取向角和纤维体积含量；通过几何极限条件定义了织物紧度，为进一步研究其力学性能奠定基础。     

球形和圆柱形变换催化剂宏观活性评价新方法

运用“ 催化反应单元” 概念提出了球形私圆柱形变换催化剂的宏观活性评价新方法, 即催化剂分层整齐排列各粒、各层间填充细小惰性颗粒的排列方式和消除了内外扩散影响的反应器结构以这种方法所做的活性评价试验结果置信度高, 其二级反应速率常数k_T有解析解, 可以此作为变换催化剂宏观活性评价标准与催化剂的填充层数无关.     

一种并行中英文混合多模式匹配算法

针对中英文混合文本的匹配准确性及大规模数据文本的匹配效率等问题,基于经典的线索化完全哈希特里树算法,提出一种并行化的中英文混合多模式文本匹配算法。采用拆分文本降低多模式匹配算法的串行度,进而在拆分出的小文本上并行地执行文本匹配。通过并行化预处理过程,设计新的存储结构。实验结果表明,该算法在保证结果正确的前提下,执行效率高于经典的串行匹配算法,当数据规模达到226个字符时,可以获得8倍以上的加速比。     

国华惠电脱硫及灰渣与主机系统一体化控制研究

本文主要针对神华国华惠州电厂脱硫及灰渣控制系统存在的主要问题,同时结合国家发展改革委和环境保护部提出的＂脱硫脱硝除尘DCS主要参数应逐步设置于同一集控室内＂的具体要求,避免主机集控室与灰硫控制室运行人员在机组异常情况下沟通不及时,造成环保参数超标发生环保事件,给集团公司造成恶劣的影响。重点介绍了在双机不同时停运的情况下,以机组运行安全为第一,逐步实现脱硫及灰渣控制系统单元制改造的过程,同时与主机控制系统联网,达到脱硫及灰渣控制系统与主机控制系统一体化控制的目的,给火力发电厂实现控制系统一体化改造工程一定的借鉴意义。     

气体分离膜综述

介绍了一种新兴的化工单元操作-气体膜分离，对膜分离器及其应用产生的效益进行了阐述，并展望了今后的发展方向。     

Range Unit‐Root (RUR) Tests: Robust against Nonlinearities,Error Distributions,Structural Breaks and Outliers

Abstract. Since the seminal paper by Dickey and Fuller in 1979, unit‐root tests have conditioned the standard approaches to analysing time series with strong serial dependence in mean behaviour, the focus being placed on the detection of eventual unit roots in an autoregressive model fitted to the series. In this paper, we propose a completely different method to test for the type of long‐wave patterns observed not only in unit‐root time series but also in series following more complex data‐generating mechanisms. To this end, our testing device analyses the unit‐root persistence exhibited by the data while imposing very few constraints on the generating mechanism. We call our device the range unit‐root (RUR) test since it is constructed from the running ranges of the series from which we derive its limit distribution. These nonparametric statistics endow the test with a number of desirable properties, the invariance to monotonic transformations of the series and the robustness to the presence of important parameter shifts. Moreover, the RUR test outperforms the power of standard unit‐root tests on near‐unit‐root stationary time series; it is invariant with respect to the innovations distribution and asymptotically immune to noise. An extension of the RUR test, called the forward–backward range unit‐root (FB‐RUR) improves the check in the presence of additive outliers. Finally, we illustrate the performances of both range tests and their discrepancies with the Dickey–Fuller unit‐root test on exchange rate series.     

基于IMU与激光雷达紧耦合的混合匹配算法

针对线、面特征匹配的激光雷达测距与地图构建算法(Lightweight and Ground-Optimized Lidar Odometry And Mapping,LeGO-LOAM)在自动导引运输车(Automated Guided Vehicle,AGV)室内室外实时建图与定位时,易出现激光里程计累积误差大和旋转估计不准确等问题,本工作采用惯性测量单元(Inertial Measurement Unit,IMU)与激光雷达紧耦合的LeGO-LOAM算法,通过IMU为激光雷达提供的初始位姿信息,构建IMU与激光雷达联合误差函数,实现位姿共同迭代优化.其中,对于室外结构化信息较少时,在点对点的迭代最近点算法(Iterative Closest Point,ICP)较高定位精度的基础上,结合LeGO-LOAM算法和ICP算法互补性,进一步提出基于IMU与激光雷达紧耦合的混合匹配算法:当环境中结构信息较多时,激光里程计采用LeGO-LOAM算法,而当环境中结构化信息较少时采用ICP算法.实验结果表明,基于IMU与激光雷达紧耦合的混合匹配算法可有效降低激光里程计相对位姿误差和累积误差,提高AGV小车定位精度以消除部分地图重影.     

ID-based trapdoor mercurial commitment under one-way functions assumptions

The notion of identity-based trapdoor mercurial commitment incorporates the advantages of both identity-based trapdoor commitment and trapdoor mercurial commitment. So far, the existing identity-based trapdoor mercurial commitment schemes are based on the strong Diffie-Hellman assumption or computational Diffie-Hellman assumption. One-way function existence is one of the fundamental assumptions in the cryptography. In this paper, we first propose a general construction for identity-based trapdoor mercurial commitment based on the one-way function. Meanwhile, we give a concrete instantiation based on the Boneh-Boyen signature scheme.     

Low-Cost,High-Speed Domain Refinement without Damage to Insulative Coatings

Rolling large- diameter hardened steel balls over the surface of high- permeability grain- oriented electri-cal steel allows lines of plastic deformation to be laid down. Choice of proper Young’s modulus and ball diameter enables artificial grain boundaries to be created, producing appropriate domain refinement and loss reduction.