Business intelligence approach to supporting strategy-making of ISP service management

The recent deregulation of telecommunication industry by the Taiwanese government has brought about the acute competition for Internet Service Providers (ISP). Taiwan’s ISP industry is characterized by the heavy pressure for raising revenue after hefty capital investments of last decade and the lack of knowledge to develop competitive strategies. To attract subscribers, all ISP dealers are making an all-out effort to improve their service management. This study proposes a Business Intelligence process for ISP dealers in Taiwan to assist management in developing effective service management strategies. We explore the customers’ usage characteristics and preference knowledge through applying the attribute-oriented induction (AOI) method on IP traffic data of users. Using the self-organizing map (SOM) method, we are able to divide customers into clusters with different usage behavior patterns. We then apply RFM modeling to calibrate customers’ value of each cluster, which will enable the management to develop direct and effective marketing strategies. For network resource management, this research mines the facility utilization over various administrative districts of the region, which could assist management in planning for effective network facilities investment. With actual data from one major ISP, we develop a BI decision support system with visual presentation, which is well received by its management staff.     

企业内网安全的重要性和管理措施

近年来,在所有的网络安全事件中,有超过70%的安全事件是发生在内网上的,并且随着网络的庞大化和复杂化,这一比例仍有增长的趋势。因此内网安全一直是网络安全建设关注的重点,但是由于内网以纯二层交换环境为主、节点数量多、分布复杂、终端用户安全应用水平参差不齐等原因,一直以来也都是安全建设的难点。     

基于Struts 2拦截实现角色管理与应用系统的解耦

基于Struts 2拦截技术,实现角色的权限管理子系统与应用子系统部分的解耦,可以大大减少需求变更所带来的开发成本和代价,并且可以使权限管理子系统重复利用。该方法已经在实际项目中得到了应用。     

如何维护和管理单位互联网络

随着网络的迅猛发展,网络管理和维护由此变得复杂,如何管理和维护单位的互联网络,搭建一个安全可靠的的网络平台,成了单位网管人员急需解决的问题。     

基于J2EE的多媒体设备管理系统的设计与实现

该文介绍了多媒体设备管理系统的设计与实现,阐述了J2EE开发该系统的关键技术,重点说明了该系统的功能与特点。     

浅析软件开发项目的成败关键

每个软件开发项目都要经过漫长的生命周期,有很多因素可以影响其成功与否。该文从四个方面阐述了软件开发项目的成败关键．并给出了一些案例。     

小城镇综合地理信息系统的设计与开发

针对小城镇管理的现状和发展需求,结合小城镇的经济承受能力和科技力量,采用组件式GIS与可视化开发语言的集成二次开发方式,设计和开发了实用的小城镇综合地理信息系统.介绍了系统的技术框架,以其中的土壤资源管理子系统为例说明系统的开发过程,讨论了系统建设需要解决的几项关键问题.通过该系统可实现小城镇的资源、规划管理及工业、农业、商业,税务.交通等的统计、查询、分析及决策功能,同时可提供相应的图文资料.     

基于VB开发试题库系统

系统以英语教育为背景进行设计,旨在提供一个适合形成性测试和阶段性测试的自动组卷系统,能快速方便地提供各种要求的试卷,帮助教师把握教学的进度,及时地反馈教学中的问题,以使改进教学方法和调整教学重点。     

Integrating scientific modeling and supporting dynamic hazard management with a GeoAgent-based representation of human–environment interactions: A drought example in Central Pennsylvania, USA

Recent natural disasters indicate that modern technologies for environmental monitoring, modeling, and forecasting are not well integrated with cross-level social responses in many hazard-management systems. This research addresses this problem through a Java-based multi-agent prototype system, GeoAgent-based Knowledge System (GeoAgentKS). This system allows: (1) computer representation of institutional regulations and behavioral rules used by multiple social institutions and individuals in cross-level human–environment interactions, (2) integration of this representation with scientific modeling of dynamic hazard development, and (3) application of automated reasoning that suggests to users the appropriate actions for supporting cooperative social responses. This paper demonstrates the software architecture of GeoAgentKS and presents such an integrated approach by modeling the drought management processes in Central Pennsylvania, USA. The results show that it is possible to use GeoAgentKS to represent multilevel human–environment interactions and to use those interactions as input to decision making in hazard management.     

从社会管理角度来看设计——在现代设计史里去找答案

长期以来,有很多学者都对设计做了很多重要的研究,并得到了丰富的理论成果。但是设计是一个很难说得明明白白的词,其内在的含义却需要不断的挖掘,如其内在所含的管理属性就需要我们去做一个探究,本文从历史的、客观的角度对设计的管理层面进行了探讨。