IE理论在营业厅固网业务流程优化中的应用

针对营业厅固网业务服务流程繁琐、服务不及时、客户长时间排队等待的现状,基于工业工程(IE)理论,重新定义IE理论图表技术符号,应用“5W1H”提问技术分析现状,确定需要优化的项目;应用“ECRS”4大原则优化固网业务流程。以某市营业厅固网业务流程为例,优化后客户平均移动距离由69 m缩短至34 m、高峰期平均停留时间由58 min缩短至29 min,说明使用该方法优化固网业务流程效果明显。这对于提高客户满意度、提升服务质量和效率以及企业竞争实力具有指导作用。     

Genome-Wide Association Study Identifies a Rice Panicle Blast Resistance Gene,Pb2, Encoding NLR Protein

Rice blast is one of the main diseases in rice and can occur in different rice growth stages. Due to the complicated procedure of panicle blast identification and instability of panicle blast infection influenced by the environment, most cloned rice resistance genes are associated with leaf blast. In this study, a rice panicle blast resistance gene, Pb2, was identified by genome-wide association mapping based on the panicle blast resistance phenotypes of 230 Rice Diversity Panel 1 (RDP1) accessions with 700,000 single-nucleotide polymorphism (SNP) markers. A genome-wide association study identified 18 panicle blast resistance loci (PBRL) within two years, including 9 reported loci and 2 repeated loci (PBRL2 and PBRL13, PBRL10 and PBRL18). Among them, the repeated locus (PBRL10 and PBRL18) was located in chromosome 11. By haplotype and expression analysis, one of the Nucleotide-binding domain and Leucine-rich Repeat (NLR) Pb2 genes was highly conserved in multiple resistant rice cultivars, and its expression was significantly upregulated after rice blast infection. Pb2 encodes a typical NBS-LRR protein with NB-ARC domain and LRR domain. Compared with wild type plants, the transgenic rice of Pb2 showed enhanced resistance to panicle and leaf blast with reduced lesion number. Subcellular localization of Pb2 showed that it is located on plasma membrane, and GUS tissue-staining observation found that Pb2 is highly expressed in grains, leaf tips and stem nodes. The Pb2 transgenic plants showed no difference in agronomic traits with wild type plants. It indicated that Pb2 could be useful for breeding of rice blast resistance.     

矿山工业用转轮式除湿机的设计

以某型适合矿山地面生产部门用的工业转轮式除湿机为研究对象,讨论了除湿机的基本工作原理并进行理论分析计算。在结构设计时,充分考虑到除湿机的工作环境特点,对其结构进行了优化设计。通过实际测试,结果表明与设计计算值基本吻合。     

E-learning系统中学习评价的研究

针对目前E-learning系统中不能全面地对学员的学习情况进行评价的问题,提出了一个基于模糊综合评判法的E-learning学习评价综合评判模型,并用C语言对所提出的模型进行了程序实现。把学生的学习数据及运行结果进行对比分析可知:模糊综合评判法能综合考虑学员学习过程中表现出的各种因素,从而能得到更全面、更准确的评价结果。     

基于图神经网络的最大化代数连通度算法

随着智能体数量的增加, 多智能体系统中潜在的通信链路数量呈指数级增长. 过多冗余链路的存在给系统带来了大量的能源浪费和维护成本, 而盲目地去除链路又会降低系统的稳定性和安全性. 代数连通度是衡量图连通性的重要指标之一. 然而, 传统的半正定规划(SDP)方法和启发式算法在求解大规模场景下的最大化代数连通度问题时非常耗时. 在本文中, 我们提出了一种监督式的图神经网络模型来优化多智能体系统的代数连通度. 我们将传统的SDP方法应用于小规模任务场景中, 得到足够丰富的训练样本和标签. 在此基础上, 我们训练了一个图神经网络模型, 该模型可用于更大规模的任务场景中. 实验结果表明, 当需要去除15条边时, 我们的模型的平均性能达到了传统SDP方法的98.39%. 此外, 我们的模型计算时间极其有限, 可以推广到实时场景中去.     

聚丙烯腈纤维预氧化生产的在线动态研究

采用DSC、FT-IR、AE、TG-MS、XRD和SEM等分析手段,对连续生产的PAN预氧化纤维的各阶段取样研究。DSC、FT-IR和AE分析表明,在预氧化过程中,主要发生线型分子链的氧化、环化反应,最终形成耐热、不溶不熔的稳定结构;TG-MS分析结果表明,纤维在氧化环化的同时,不断地放出小分子物质,且随着预氧化程度的加深,释放小分子的量逐渐减少,释放温度向高温方向移动;XRD分析显示,晶区的特征衍射峰强度的锐减和非晶区衍射峰强度缓慢增强是纤维内部结构重组的信息,更是表明预氧化反应以晶区为主的重要标志;SEM分析结果表明,预氧化反应不足的纤维,有不同程度的皮芯结构形成,易被有机溶剂腐蚀形成孔洞和溶胀现象。     

Examining end users’ ability to select business services: A conceptual framework and an empirical study

Software made from autonomous business services is gaining popularity. Now end users can build large applications by assembling a suite of services. Because some end users might have limited knowledge of their requirements and the functionality of available services, the key challenge is to find the services needed to build an application. The task of finding the services matching requirements requires specialized knowledge—knowledge of requirements and the functionality of available services—not just mere general competence. Moreover, the complexity of the requirements could also hinder the ability of end users to select services. However, there is little research into how the end users’ sophistication and requirement complexity affect their ability to avoid duplication (i.e., select the most cost-effective set of services) and select a set of services that satisfy their requirements. We provide a conceptual framework for the choice problem faced by the decision maker and develop a set of hypotheses on end user's sophistication and requirement complexity, and the impact of these factors on outcome performance—the ability to avoid duplication and select the appropriate services. Then we conduct an empirical study to test the hypotheses. Empirical results offer support for all hypotheses. Our work has several implications. We demonstrate both conceptually and empirically that end users’ naivety has a significant impact on service duplication. For a profit-maximizing service vendor, knowledge of the end user's sophistication/naivety allows there to be different pricing strategies: (1) a pure component strategy, (2) a pure bundling strategy, or (3) a mixed bundling strategy.     

推广应用蓄热式电热锅炉可行性研究

本文通过介绍蓄热式电热锅炉的运行特性,并就燃煤、燃油、天然气锅炉和蓄热式电热锅炉的综合经济效益进行了比较,阐明蓄热式电热锅炉在经济运行方式下运作,一可降低运行费用;二可调荷避峰,在一定范围内推广使用完全可行。     

汽车行业供应链管理文化——美国、日本和中国的比较

在文化对比研究的基础上,结合现有的汽车行业供应链管理理论,主要比较了美国、日本和中国三种不同的文化背景对各自管理价值观及管理模式发生的影响,探讨了不同的文化背景对汽车供应链凝聚力、领导方式、质量与劳动力成本以及结构稳定性等方面有何影响,以及最终对汽车供应链管理模式发生的影响.     

THEORETICAL ANALYSIS OF COORDINATES MEASUREMENT BY FLEXIBLE 3D MEASURING SYSTEM

The system mathematical model of flexible 3D measuring system is built by theoretical analysis,and the theoretical formula for measuring space point coordinate is also derived. Frog-jumping based coordinate transform method is put forward in order to solve measuring problem for large size parts. The frog-jumping method is discussed,and the coordinate transform mathematical model is method of the space point coordinate compared to original value,and an advanced method is provided. Form the space point coordinate transform formula can derive the calculation measuring method for measuring large size parts.