销售企业客户服务体系建设的几点建议

在阐述客户服务意义的基础上，提出对中国石化成品油销售企业客户服务体系建设的建议，即建立以客户为尊的服务理念；建设特色企业文化；完善员工服务体系；注重细节，提高服务质量；整合现有客户体系资源，拓展服务功能。     

加氢反应器制造技术的新进展

随着加氢装置的大型化,对加氢反应器的设计、主体材质的选用及制造均提出了新的、更高的要求。文章较全面地介绍了国内外加氢反应器的设计准则、主体材质(抗氢钢)和制造技术等方面的新进展。     

降低成品油二次物流运输成本的思考

介绍了传统成品油进货和管理模式存在的诸如成品油物流以行政区划、中问环节多、信息化程度不高、运输路线未优化造成物流成本提高等问题。提出要降低成品油二次物流运输成本，当务之急是加强成品油物流的信息化建设；调整管理模式，打破行政区域界限，开展经济辐射半径内的库站物流配送；引进竞争机制，打破运输垄断，一、二次物流结合，大、小车型搭配，提高运营效率；做好运杂费全面预算、核算及运行费用的过程控制。     

加油站油品防盗的措施

为防止加油站油品被盗，应采取加强夜间值班管理、加强油品的计量管理和加强安全管理的高科技建设三项措施。     

Range Assignment for Biconnectivity and k-Edge Connectivity in Wireless Ad Hoc Networks

Depending on whether bidirectional links or unidirectional links are used for communications, the network topology under a given range assignment is either an undirected graph referred to as the bidirectional topology, or a directed graph referred to as the unidirectional topology. The Min-Power Bidirectional (resp., Unidirectional) k-Node Connectivity problem seeks a range assignment of minimum total power subject to the constraint that the produced bidirectional (resp. unidirectional) topology is k-vertex connected. Similarly, the Min-Power Bidirectional (resp., Unidirectional) k-Edge Connectivity problem seeks a range assignment of minimum total power subject to the constraint the produced bidirectional (resp., unidirectional) topology is k-edge connected. The Min-Power Bidirectional Biconnectivity problem and the Min-Power Bidirectional Edge-Biconnectivity problem have been studied by Lloyd et al. [23]. They show that range assignment based the approximation algorithm of Khuller and Raghavachari [18], which we refer to as Algorithm KR, has an approximation ratio of at most 2(2 – 2/n)(2 + 1/n) for Min-Power Bidirectional Biconnectivity, and range assignment based on the approximation algorithm of Khuller and Vishkin [19], which we refer to as Algorithm KV, has an approximation ratio of at most 8(1 – 1/n) for Min-Power Bidirectional Edge-Biconnectivity. In this paper, we first establish the NP-hardness of Min-Power Bidirectional (Edge-) Biconnectivity. Then we show that Algorithm KR has an approximation ratio of at most 4 for both Min-Power Bidirectional Biconnectivity and Min-Power Unidirectional Biconnectivity, and Algorithm KV has an approximation ratio of at most 2k for both Min-Power Bidirectional k-Edge Connectivity and Min-Power Unidirectional k-Edge Connectivity. We also propose a new simple constant-approximation algorithm for both Min-Power Bidirectional Biconnectivity and Min-Power Unidirectional Biconnectivity. This new algorithm applies only to Euclidean instances, but is best suited for distributed implementation. A preliminary version of this work appeared in the proceedings of the 2nd International Conference on AD-HOC Network and Wireless (Adhoc-Now 2003). Research performed in part while visiting the Max-Plank-Institut fur Informatik. Gruia Calinescu is an Assistant Professor of Computer Science at the Illinois Institute of Technology since 2000. He held postdoc or visiting researcher positions at DIMACS, University of Waterloo, and Max-Plank Institut fur Informatik. Gruia has a Diploma from University of Bucharest and a Ph.D. from Georgia Insitute of Technology. His research interests are in the area of algorithms. Peng-Jun Wan has joined the Computer Science Department at Illinois Institute of Technology in 1997 and has been an Associate Professor since 2004. He received his Ph.D. in Computer Science from University of Minnesota in 1997, M.S. in Operations Research and Control Theory from Chinese Academy of Science in 1993, and B.S. in Applied Mathematics from Tsinghua University in 1990. His research interests include optical networks and wireless networks.     

Pathogenicity of three species of entomopathogenic nematodes to some major stored-product insect pests

Entomopathogenic nematodes (Nematoda: Heterorhabditidae and Steinernematidae) are commonly used biological control agents of insects in cryptic habitats, but their potential for suppressing stored-product insects in these habitats has not been explored previously. Here, we provide data from the first step in a program to evaluate entomopathogenic nematodes in the genus Steinernema as biological control agents of stored-product pests by determining their pathogenicity to some of the major stored-product pest species. When evaluated against larvae, pupae and adults of six pest species (Plodia interpunctella, Ephestia kuehniella, Oryzaephilus surinamensis, Tenebrio molitor, Tribolium castaneum, and Trogoderma variabile), and the adults of two additional pest species (Sitophilus oryzae and Rhyzopertha dominica), Steinernema riobrave was either the most pathogenic or of similar pathogenicity compared to S. carpocapsae and S. feltiae. A dose of 10 infective juveniles of S. riobrave caused 80% or higher mortality against larvae of P. interpunctella, E. kuehniella, T. castaneum, and O. surinamensis, pupae of T. castaneum and T. molitor, and adults of T. molitor and the two moth species. All stages of Trogoderma variabile exhibited 70% or higher mortality. Adults of S. oryzae and R. dominica exhibited low susceptibility with 15% and 35% mortality, respectively. On the basis of these results, S. riobrave was selected for further evaluation under more field-like conditions.     

细节决定采输卤的成败

通过认真学习《细节决定成败》，结合井矿盐开采的实际，分别以生产过程中的三个细节为主，讨论了在采输卤生产技术控制中的细节的重要性。     

动力环境集中监控系统可靠性的提高

为实现电源设备乃至通信机房的少人或无人值守和集中维护,必须建立一套完善的电信局动力环境集中监控系统。文中结合番禺区电信局的实际,讨论了提高系统运行可靠性的几点措施,包括硬件方面与软件方面的手段,关键在于加强系统的运行管理。     

浅谈DC/DC变换器控制新方法

文中针对DC/DC变换器的特点,在现有控制和建模方法的基础之上,对DC/DC变换器的现代控制方法进行了归纳和总结,简要讨论了其控制原理,并比较了各种现代控制方法的优缺点,最后对DC/DC变换器控制方法的发展作了一定的展望。     

教育要有针对性管理要有强制性

分析高职学生思想状态的多层次性,提出以正面的思想教育和启发引导为主,同时加强规章制度的制约性,以提高教育管理工作的效果.