Ethical issues concerning expert systems' applications in education

This article traces the connection between expert systems used as consultants in medicine and their design for instructional purposes in education. It is suggested that there are important differences between these applications. Recognizing these differences leads to the view that the development of intelligent computer-assisted instructions (ICAI) should be guided by empirical research into social/psychological consequences and by ethical inquiries into the acceptability of those consequences. Three proposals are put forward: (1) that the pedagogical role of intelligent CAI be clarified, (2) that forms of intelligent CAI be developed that aim primarily at refining rather than replacing human judgements, and (3) that ICAI research and development projects contain components which address ethical and social/psychological components and which are equitably-funded, integral parts of the overall development effort.This work was supported in part by funds from the Foundation of the University of North Carolina at Charlotte and from the State of North Carolina. An earlier version of this paper was read at the Human Dimension in Artificial Intelligence Symposium held at the University of Kentucky (April 1988).     

区域可持续发展决策支持模拟系统研究

本文先给出区域可持续发展指标体系；讨论了区域可持续发展决策支持模拟系统及其组成部分，给出区域可持续发展决策支持模拟系统的总体构架，数据库、模型库管理系统及其设计。最后以广州市为例，给出可持续发展决策支持模拟系统的使用效果。     

An approach to efficient business intelligent system for financial prediction

A concept of business intelligent system for financial prediction is considered in this paper. It provides data needed for fast, precise and good business decision support to all levels of management. The aim of the project is the development of a new online analytical processing oriented on case-based reasoning (CBR) where a previous experience for every new problem is taken into account. Methodological aspects have been tested in practice as a part of the management information system development project of “Novi Sad Fair”. A case study of an improved application of CBR in prediction of future payments is discussed in the paper. This paper is originally presented at The International Conference on Hybrid Information Technology 2006, at the special session on “Intelligent Information Systems for Financial Engineering”, November 2006 in Cheju Island, Korea.     

Customer service providers' attitudes relating to customer service and customer satisfaction in the customer-server exchange.

The authors proposed and tested a model describing the relationship between customer service providers' perceptions and attitudes toward their service-related duties and their customers' perceptions of satisfaction with their service experiences. Results indicated that the perception of having standards for service delivery in an organization is strongly related to line-level employees' perceptions of support from coworkers and supervisors. Perceived support from coworker, was significantly related to service providers' customer orientation, whereas perceived support from supervisors showed a weaker relationship to a customer orientation. Ultimately, service providers' customer orientation was strongly related to customers' satisfaction with service. Finally, a set of post hoc analyses indicated that coworker and supervisory support explained a greater proportion of incremental variance in the model than did perceived organizational support alone. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support

Boundary objects are a critical, but understudied, theoretical construct in CSCW. Through a field study of aircraft technical support, we examined the role of boundary objects in the practical achievement of safety by service engineers. Their resolution of repair requests was preserved in the organization’s memory via three compound boundary objects. These crystallizations did not manifest a static interpretation, but instead were continually reinterpreted in light of meta-negotiations. This suggests design implications for organizational memory systems which can more fluidly represent the meta-negotiations surrounding boundary objects.     

Generation and selection of likely interpretations during plan recognition in task-oriented consultation systems

This paper presents a mechanism which infers a user's plans from his/her utterances by directing the inference process towards the more likely interpretations of a speaker's statements among many possible interpretations. Our mechanism uses Bayesian theory of probability to assess the likelihood of an interpretation, and it complements this assessment by taking into consideration two aspects of an interpretation: its coherence and its information content. The coherence of an interpretation is determined by the relationships between the different statements in the discourse. The information content of an interpretation is a measure of how well defined the interpretation is in terms of the actions to be performed on the basis of this interpretation. This measure is used to guide the inference process towards interpretations with higher information content. The information content of an interpretation depends on the specificity and the certainty of the inferences in it, where the certainty of an inference depends on the knowledge on which the inference is based. Our mechanism has been developed for use in task-oriented consultation systems. The particular domain that we have chosen for exploration is that of travel booking.     

DSS research and practice in perspective

The aim of this paper is to assess the state-of-the-art in the Decision Support Systems (DSS) field from both a research and a practice perspective. Three main dimensions of DSS research and practice are addressed: 1) supporting human decision-making processes, 2) integrating DSS into the organizational context, and 3) identifying new application domains. The related analysis and discussion provides a better understanding of past developments in the DSS field and insights into future evolution patterns.     

Effectiveness of spatial representation in the formation of network communities: experimental study on community organizer

In this paper, we present and discuss Community Organizer, a system designed to support network communities. The main characteristic of Community Organizer is the use of spatial representations for the relationships among community members including the communications exchanged among these members. These spatial representations reflect the degree of closeness of interests and concerns among the members, and are intended to provide users with clues on how to form network communities. In order to investigate the effectiveness of the proposed spatial representations, we conducted experiments with two different versions of the software. One version offered meaningful spatial representations while the other version did not. The subjects who used the former software version felt a greater sense of ‘community’, enjoyed using the software more, and actively used it longer than the subjects using the latter software version (control condition). These results indicated that the proposed spatial representations are effective in supporting network community formation.     

锚网支护在综采工作面开切眼中的应用

介绍了平煤集团一矿在戊8— 310 40综合机械化采煤工作面开切眼实施煤巷锚网支护的基本情况。总结了经验 ,为同类条件下的锚网支护设计提供了依据。     

Practical method for generation expansion planning based on dynamic programming

This paper presents an efficient method which provides the optimal generation mix and the optimal generation construction process. The approximation method in which the dynamic programming technique and gradient method are combined is applied to determine the optimal generation mix with hydropower generation technologies. The successive approximations dynamic programming (SADP) technique, which is very suitable for high-dimensional multistage decision process problems, is used for obtaining the optimal generation construction process. The effectiveness and feasibility of the developed technique are demonstrated on a practical power system model which has five types of generation technologies including a hydropower generation technology.