Quality management in service ecosystems

Service-oriented architectures and Web services mature and have become more widely accepted and used by industry. This growing adoption increased the demands for new ways of using Web service technology. Users start re-combining and mediating other providers’ services in ways that have not been anticipated by their original provider. Within organisations and cross-organisational communities, discoverable services are organised in repositories providing convenient access to adaptable end-to-end business processes. This idea is captured in the term Service Ecosystem. This paper addresses the question of how quality management can be performed in such service ecosystems. Service quality management is a key challenge when services are composed of a dynamic set of heterogeneous sub-services from different service providers. This paper contributes to this important area by developing a reference model of quality management in service ecosystems. We illustrate the application of the reference model in an exploratory case study. With this case study, we show how the reference model helps to derive requirements for the implementation and support of quality management in an exemplary service ecosystem in public administration.     

Strategic reasoning about business models: a conceptual modeling approach

Strategic reasoning about business models is an integral part of service design. In fast moving markets, businesses must be able to recognize and respond strategically to disruptive change. They have to answer questions such as: what are the threats and opportunities in emerging technologies and innovations? How should they target customer groups? Who are their real competitors? How will competitive battles take shape? In this paper we define a strategic modeling framework to help understand and analyze the goals, intentions, roles, and the rationale behind the strategic actions in a business environment. This understanding is necessary in order to improve existing or design new services. The key component of the framework is a strategic business model ontology for representing and analyzing business models and strategies, using the i* agent and goal oriented methodology as a basis. The ontology introduces a strategy layer which reasons about alternative strategies that are realized in the operational layer. The framework is evaluated using a retroactive example of disruptive technology in the telecommunication services sector from the literature.     

Web Services技术在气象产品发布中的应用

根据气象产品发布现状,结合统一的Web Service对象封装技术,提出了一种跨平台、无缝集成的方案;采用Web Service技术发布气象产品,实现了跨平台和不同语言的应用集成,并能够使气象产品的发布速度更快、效率更高。     

服务描述和服务匹配研究

服务发现是分布式环境下进行资源共享、数据集成、流程协作的前提,而服务描述和服务匹配策略是其中的两个关键问题,服务的多样性、异构性和其上下文的动态变化使这些问题更加复杂.为此,提出了一种能支持多样性、屏蔽异构性、适应变化上下文的服务描述模型SDMDHD,并针对此模型设计实现了包括精确匹配、语义匹配在内的服务匹配引擎,还给出了对该匹配策略的理论评估和实验结果.     

基于服务总线和动态代理的信息集成模式

面向服务架构下的企业信息集成的方式逐渐从传统的以应用服务器为中心的点对点交互模式,演变为基于企业服务总线（ESB）的总线式消息交换模式。本文首先提出了一个通用的企业服务总线的参考模型;论述了ESB的关键功能和特性;最后给出了借助Java反射机制和XStream设计并实现的一个基于Mule ESB的动态服务代理的关键实现。结果表明基于企业服务总线和动态服务代理的设计模式能够显著降低开发工作量,简化配置,同时提供良好的性能和可扩展性,可以有效地用于企业级的信息集成项目中。     

Web Service可伸缩性研究

探讨了Web Service涉及的可伸缩性问题,包括扩展策略、服务器群集的维护、维持系统的高可用性、与第三方服务的协调等,提出实现可伸缩性的一些基本思路.     

基于神经网络模型的个性化服务研究

由于Web上信息的异构性、多样性和动态性,互联网也带来了所谓的"信息过载"和"信息迷向"的问题,个性化服务系统按照特定的用户群体和个人的需求定制服务的内容和表现,可以预测用户的需求,提供主动服务,其基本原理就是根据对各个用户不同的兴趣描述,通过相应的推荐算法为用户提供符合其兴趣的信息.待用户兴趣特征确定后,就可以建立用于个性化网页推荐的用户神经网络模型,向用户推荐个性化网页.     

基于QoS的Web服务发现技术的研究

为了满足用户对带有Qos约束的Web服务请求的需求,就需要建立一种能够按QOS值进行查询服务的方法.服务的QoS描述具有正和负两个方面的属性,因此如何量化成为一个具有成为查询依据的值成为该问题的的关键.给出一种时服务QoS量化计算的方法,可以把一组具有相同功能服务的QoS的进行量化,并作为用户需求发现的依据,从而为解决基于QoS约束的Web服务发现问题提出了一种有效的方法.     

高校图书馆信息服务平台构建

图书馆是高校的知识资源中心,也是教学资源提供的主体.如何利用迅速发展的信息技术、网络技术更好地为师生提供服务,是图书馆必须认证应对的问题.从图书馆信息服务平台的目标出发,分析用户需求及各功能模块,提出系统主要功能模块的解决方案.     

A static view of localities

This paper proposes alternative, effective characterizations for nets of automata of the location equivalence and preorder presented by Boudol et al. in the companion paper [BCHK]. Contrary to the technical development in the above given reference, where locations are dynamically associated to the subparts of a process in the operational semantics, the equivalence and preorder we propose are based on a static association of locations to the parallel components of a net. Following this static approach, it is possible to give these distributed nets a standard operational semantics which associates with each net a finite labelled transition system. Using this operational semantics for distributed nets, we introduce effective notions of equivalence and preorder which are shown to coincide with those proposed in [BCHK].