浅析高职院校计算机实验室管理与维护

高职院校计算机实验室是学生上机、掌握计算机应用技能的重要实践基地,是为消化理论课知识提供一个重要的平台.因此,如何确保计算机实验教学顺利进行,是值得计算机实验室管理人员探讨的重要问题.本文结合管理中存在的问题,对计算机实验室规章制度、日常系统维护和管理、人员建设和管理、实验环境等方面进行了浅析和总结,以便提高实验室的使用效率,更好地为教学服务.     

ITIL理念在SAP系统管理中的实践

从IT服务支持和IT服务交付两方面阐述了信息技术架构库ITIL(Information Techonology Infrastructure Library)理论,结合SAP系统的应用,提出SAP的服务管理的方法、流程标准、最佳业务实践。     

SPI success factors within product usability evaluation

This article presents an experience report where we compare 8 years of experience of product related usability testing and evaluation with principles for software process improvement (SPI). In theory the product and the process views are often seen to be complementary, but studies of industry have demonstrated the opposite. Therefore, more empirical studies are needed to understand and improve the present situation. We find areas of close agreement as well as areas where our work illuminates new characteristics. It has been identified that successful SPI is dependent upon being successfully combined with a business orientation. Usability and business orientation also have strong connections although this has not been extensively addressed in SPI publications. Reasons for this could be that usability focuses on product metrics whilst today's SPI mainly focuses on process metrics. Also because today's SPI is dominated by striving towards a standardized, controllable, and predictable software engineering process; whilst successful usability efforts in organisations are more about creating a creative organisational culture advocating a useful product throughout the development and product life cycle. We provide a study and discussion that supports future development when combining usability and product focus with SPI, in particular if these efforts are related to usability process improvement efforts.     

Semantic Web computing in industry

The Semantic Web has attracted significant attention during the last decade. On the one hand, many research groups have changed their focus towards Semantic Web research and research funding agencies particularly in Europe have explicitly mentioned Semantic Web in their calls for proposals. On the other hand, industry has also begun to watch developments with interest and a number of large companies have started to experiment with Semantic Web technologies to ascertain if these new technologies can be leveraged to add more value for their customers or internally within the company, while there are already several offers of vendors of Semantic Web solutions on the market. The essence of the Semantic Web is to structure Web-based information to make it more interoperable, machine-readable and thereafter to provide a means to relate various information concepts more easily and in a reusable way. The Semantic Web acts as an additional layer on the top of the Web, and is built around explicit representations of information concepts and their relationships such as ontologies and taxonomies. Furthermore, Semantic Web technologies are not only valuable on an open environment like the Web, but also in closed systems such as in industrial settings. Hence, these technologies can be efficiently deployed for domains including Web Services, Enterprise Application Integration, Knowledge Management and E-Commerce, fulfilling existing gaps in current applications. This paper focuses on this synthesis between Semantic Web technologies and systems problems within industrial applications. There will be a short review of Semantic Web standards, languages and technologies followed by a more detailed review of applications of Semantic Web computing in industry. The paper covers theoretical considerations as well as use cases and experience reports on the topic, and we also present some current challenges and opportunities in the domain.     

集散控制系统网络结构的研究

为了提高集散控制系统通信的可靠性、稳定性、抗干扰性和可扩展性,降低集散控制系统通信的故障率,提出了一种基于工业以太网的网络通信方式,并验证了该通信网络的可行性。该网络是一种采用分布式、冗余式、立体式的多层次网络结构。此结构使网络的负荷均匀分配,降低了网络的故障率,并使集散控制系统的网络向开放化、信息化的方向发展。     

下一代网络管理模型研究

本文分析了当今网络的管理状态和特点,根据下一代网络的特点和对网络管理的要求,提出了一种基于Web的网络管理模型,并对这种管理模型与传统的网络管理模型进行了对比分析。     

基于职业岗位能力的教学案例设计过程研究

案例教学作为一种教学方法,早已广泛应用于医学、工商管理、计算机等各个专业领域中。尤其在计算机领域,案例的选择是否恰当尤为重要,是关系到案例教学是否能取得预期成效的关键因素。本文就审计案例教学中教学案例的设计过程进行了探讨。提出依据变量互补性标准来选择和设计教学案例,引导学生体验实验的过程,完善自身的认知结构,给学生足够的时间,真正实现自主学习。     

应用型本科信息系统分析与设计教学改革实践

针对信息系统专业在培养人才过程中存在的专业理论知识、技术方法与分析解决实际问题之间普遍脱节的问题,本文在分析信息系统分析与设计这门课程在专业培养过程中的作用和地位的基础上,根据作者多年来在该课程教学中所取得的经验,提出强调管理理念在信息化实施过程中的作用,结合案例分析、小组讨论、角色模拟和课程综合设计等多种形式的教学方式进行教学。这一方式在实践中起到了良好的教学效果,对信息系统专业的人才培养与定位有一定的参考价值。     

管理信息系统课程教改研究

本文针对当前管理信息系统课程所存在的教学内容陈旧落后、缺乏针对性,教学方法单一枯燥,教学实践环节薄弱等问题,根据笔者自身多年的教学经验,提出更新教学内容、改进教学方法以及优化实践环节的教学改革思路和方案。     

eCRM 2.0 applications and trends: The use and perceptions of Greek tourism firms of social networks and intelligence

Although previous CRM studies treat eCRM as a synonymous with 1:1 communications and personalised service at an individual basis, web 2.0 further enables firms and users to generate customer value and build customer relations through social networking, co-learning, co-production and collaboration. The paper advocates the development of eCRM 2.0 strategies aiming at exploiting both the networking and social/customer intelligence of web 2.0 by integrating and engaging customers and communities along firms’ value chain operations. The usage and readiness of Greek tourism firms to embark on eCRM 2.0 strategies was examined by conducting an e-mail survey and focused groups with tourism professionals. Despite the low adoption rates of eCRM 2.0, respondents were aware and greatly concerned about the practical implications of this field, which in turn elucidated an agenda for future research studies.