Analysis of information exchange activities to actualize and validate situation awareness during shift changeovers in nuclear power plants

Shift work situations occur in almost all safety‐critical organizations, and the investigations of some catastrophes like Chernobyl, Exxon Valdez, and the Gol/Legacy mid‐air collision indicated that shift work information exchange played an important role during the evolution of the situation before the accidents. Inadequate communications during shift changeovers challenged operators' work in the moments that preceded these accidents, because they got inadequate information about the current situation. Our research focuses on the information exchange activities (verbal, written, and nonverbal) of nuclear power plant control operators during shift changeovers. Our aim is to investigate how verbal exchanges and other representations enable operator crews to share information regarding the events that occurred in the previous shift to achieve adequate situation awareness. Our findings indicated the importance and richness of the information exchange during the shift changeover process to update and validate individual and collective situation awareness, showing that information adequately shared enables the ad hoc configurations of regulation loops and a safer use of simplified strategies that can be understood and be validated by other operators, reducing the occurrence of cognitive overloads and contributing to the construction of a common cognitive ground that enhances system resilience. © 2010 Wiley Periodicals, Inc.     

Mobile learning in chemical engineering: An outlook based on case studies

In the context of the electronic learning (E-learning) methodology, mobile learning (M-learning) focuses on the use of portable technology (such as mobiles or tablets) and the mobility of students. E-learning, and particularly M-learning, can be implemented in combination with other pedagogical methodologies for chemical engineering teaching and learning. We can consider that the vast majority of undergraduates own personal mobile devices nowadays. Moreover, many case studies have shown that M-learning is an effective methodology to capture students’ attention and to actively engage them in the learning process. In most cases, lecturers have reported an improvement in both academic performance and qualifications and have expressed a favourable opinion towards this type of initiative in surveys. In line with the increasing interest in the incorporation of E-learning, this review discusses cases studies based on M-learning within the field of chemical engineering teaching through different technological platforms and apps which can be installed or directly used on mobile devices. All the platforms described in this work offer a free version, emphasizing the possibility of extending this methodology within the university with no need for additional economic resources.     

设计院一定要拥有技术开发技术

阐述了设计院拥有技术和开发技术的重要性及获取技术的途径，并详细介绍了设计人员能够开展的技术开发工作。     

Global software testing under deadline pressure: Vendor-side experiences

ContextIn the era of globally-distributed software engineering, the practice of global software testing (GST) has witnessed increasing adoption. Although there have been ethnographic studies of the development aspects of global software engineering, there have been fewer studies of GST, which, to succeed, can require dealing with unique challenges.ObjectiveTo address this limitation of existing studies, we conducted, and in this paper, report the findings of, a study of a vendor organization involved in one kind of GST practice: outsourced, offshored software testing.MethodWe conducted an ethnographically-informed study of three vendor-side testing teams over a period of 2 months. We used methods, such as interviews and participant observations, to collect the data and the thematic-analysis approach to analyze the data.FindingsOur findings describe how the participant test engineers perceive software testing and deadline pressures, the challenges that they encounter, and the strategies that they use for coping with the challenges. The findings reveal several interesting insights. First, motivation and appreciation play an important role for our participants in ensuring that high-quality testing is performed. Second, intermediate onshore teams increase the degree of pressure experienced by the participant test engineers. Third, vendor team participants perceive productivity differently from their client teams, which results in unproductive-productivity experiences. Lastly, participants encounter quality-dilemma situations for various reasons.ConclusionThe study findings suggest the need for (1) appreciating test engineers’ efforts, (2) investigating the team structure’s influence on pressure and the GST practice, (3) understanding culture’s influence on other aspects of GST, and (4) identifying and addressing quality-dilemma situations.     

A framework for variable content document generation with multiple actors

ContextAdvances in customization have highlighted the need for tools supporting variable content document management and generation in many domains. Current tools allow the generation of highly customized documents that are variable in both content and layout. However, most frameworks are technology-oriented, and their use requires advanced skills in implementation-related tools, which means their use by end users (i.e. document designers) is severely limited.ObjectiveStarting from past and current trends for customized document authoring, our goal is to provide a document generation alternative in which variants are specified at a high level of abstraction and content reuse can be maximized in high variability scenarios.MethodBased on our experience in Document Engineering, we identified areas in the variable content document management and generation field open to further improvement. We first classified the primary sources of variability in document composition processes and then developed a methodology, which we called DPL – based on Software Product Lines principles – to support document generation in high variability scenarios.ResultsIn order to validate the applicability of our methodology we implemented a tool – DPLfw – to carry out DPL processes. After using this in different scenarios, we compared our proposal with other state-of-the-art tools for variable content document management and generation.ConclusionThe DPLfw showed a good capacity for the automatic generation of variable content documents equal to or in some cases surpassing other currently available approaches. To the best of our knowledge, DPLfw is the only framework that combines variable content and document workflow facilities, easing the generation of variable content documents in which multiple actors play different roles.     

A systematic literature review of software requirements prioritization research

ContextDuring requirements engineering, prioritization is performed to grade or rank requirements in their order of importance and subsequent implementation releases. It is a major step taken in making crucial decisions so as to increase the economic value of a system.ObjectiveThe purpose of this study is to identify and analyze existing prioritization techniques in the context of the formulated research questions.MethodSearch terms with relevant keywords were used to identify primary studies that relate requirements prioritization classified under journal articles, conference papers, workshops, symposiums, book chapters and IEEE bulletins.Results73 Primary studies were selected from the search processes. Out of these studies; 13 were journal articles, 35 were conference papers and 8 were workshop papers. Furthermore, contributions from symposiums as well as IEEE bulletins were 2 each while the total number of book chapters amounted to 13.ConclusionPrioritization has been significantly discussed in the requirements engineering domain. However, it was generally discovered that, existing prioritization techniques suffer from a number of limitations which includes: lack of scalability, methods of dealing with rank updates during requirements evolution, coordination among stakeholders and requirements dependency issues. Also, the applicability of existing techniques in complex and real setting has not been reported yet.     

6m大容积焦炉烘炉实践与体会

介绍了 6 m大容积焦炉由冷态到转入正常加热温度的烘炉操作过程中 ,按照一定的升温曲线 ,通过对焦炉热工和炉体膨胀的科学管理 ,确保新建焦炉顺利由冷态过渡到生产状态。     

Managing knowledge on communication and information flow in global software projects

Communication is a key success factor of distributed software projects. Poor communication has been identified as a main obstacle to successful collaboration. Global projects are especially endangered by information gaps between collaborating sites. Different communication styles, technical equipment, and missing awareness of each other can cause severe problems. Knowledge about actual and desired channels, paths, and modes of communication is required for improving communication in a globally distributed project. However, many project participants know little about communication and information flow in their projects. In this contribution, we focus on knowledge about communication and information flow. It is acquired by modelling on‐going and desired flows of information, including documented and non‐documented channels of information flow. We analyzed a distributed software project from the information flow perspective. Based on the findings, we developed specific techniques to improve information flow in distributed software development according to the FLOW Method. In a second distributed project, we evaluated one of the techniques. We found the FLOW mapping technique to be suitable for effectively spreading knowledge about communication and information flow in global software projects.     

Fundamentals of systems ergonomics/human factors

Ergonomics/human factors is, above anything else, a systems discipline and profession, applying a systems philosophy and systems approaches. Many things are labelled as system in today's world, and this paper specifies just what attributes and notions define ergonomics/human factors in systems terms. These are obviously a systems focus, but also concern for context, acknowledgement of interactions and complexity, a holistic approach, recognition of emergence and embedding of the professional effort involved within organization system. These six notions are illustrated with examples from a large body of work on rail human factors.