Human-like natural behavior generation based on involuntary motions for humanoid robots

Human behaviors consist of both voluntary and involuntary motions. Almost all behaviors of task-oriented robots, however, consist solely of voluntary motions. Involuntary motions are important for generating natural motions like those of humans. Thus, we propose a natural behavior generation method for humanoid robots that is a hybrid generation between voluntary and involuntary motions. The key idea of our method is to control robots with a hybrid controller that combines the functions of a communication behavior controller and body balancing controllers. We also develop a wheeled inverted pendulum type of humanoid robot, named “Robovie-III”, in order to generate involuntary motions like oscillation. By applying our method to this robot and conducting preliminary experiments, we verify its validity. Experimental results show that the robot generates both voluntary and involuntary motions.     

Ensuring IT Consulting SERVQUAL and User Satisfaction: A Modified Measurement Tool

This paper provides the newly developed IT consulting SERVQUAL measurement tool. In an attempt to measure the IS customers' perceived quality of the consulting services they received, the researchers developed a diagnostic tool of SERVQUAL based on the solid theoretical background, which can specifically be applied to the IT consulting service sector. It is composed of 6 dimensions of reliability, responsiveness, assurance, empathy, process and education, and the former four are derived from IT SERVQUAL and the latter two are added to consider the characteristics of IT consulting service.To develop IT consulting SERVQUAL, 7 consultants having over the 10 years careers, 3 customers having much experienced of consulting service, and 2 professors majoring in MIS have examined the constructs and the items of questionnaires. And this research had been applied to 86 respondents of 42 different organizations that had received IT consulting services over 2 past years to ensure the validation of this tool. The correlation and the factor analyses were conducted for validation of the measurement tool.The results indicated that six different areas in the measurement tool are significantly related with level of the customer satisfaction in spite of their few problems in its validation and its application in the field will be helpful to identify their problems and make plans for advancement.     

Perturbation Analysis of Multiclass Stochastic Fluid Models

We use a stochastic fluid model (SFM) to capture the operation of finite-capacity queueing systems with multiple customer classes. We derive gradient estimators for class-dependent loss and workload related performance metrics with respect to any one of several threshold parameters used for buffer control. These estimators are shown to be unbiased and directly observable from a sample path without any knowledge of underlying stochastic characteristics of the traffic processes. This renders them computable in on-line environments and easily implementable in settings such as communication networks.     

高校图书馆在解决大学新生适应问题中的作用

本文从大学新生的心理现状入手 ,利用心理学理论详细分析了大学新生的适应问题和图书馆在解决大学新生适应问题中具备的有利条件 ,着重论述了图书馆解决大学新生适应问题的服务策略。     

京津唐电力ATM数据网组网技术的研究与应用

从京津唐电力ATM数据网建设的背景出发，提出了京津唐电力ATM数据网的建网原则。结合电力调度、生产管理对通信网络的需求，重点论述了组网技术的选择、网络的结构设计、地址的规划、业务的实现方式和网络的安全。     

汽车加油站易出现的防爆安全隐患

章结合加油站防爆安全性能检查工作中发现的问题，从供电系统、防雷防静电、接地保护、加油机、管理等方面，深入探讨了如何切实加强加油站整体的防爆性能，减少安全隐患。     

3G业务与3G支撑系统

通过分析3G网络特点，3G业务特点和3G网络管理需求，从建立支撑系统的统一接入平台、话音与数据的协调一致以及3G计费系统建设等3个方面提出了3G支撑系统的建设需求，希望对运营商更好地进行3G支撑系统建设起到比较好的指导作用。     

浅析铝电解槽下料器的发展趋势

介绍了铝电解槽用下料器的发展过程，对现阶段使用的有刷和无刷定容下料器的结构，特点及优缺点进行了对比，着重介绍了无刷下料器的工作原理及其实用性。     

大同电力客户服务系统

阐述了建设电力客户服务系统的必要性，介绍了大同电力客户服务系统的主要组成部分，主要建设技术和主要功能。