基于案例分析金字塔模型的主动运维案例体系建设

针对传统运维案例在经验共享和处置效率方面的不足及运维领域同类事件重复发生概率高、处置差异大的情况,提出一种案例分析金字塔模型,使用基于向量化解析和知识分层提取的素材库构建方法,实现由生产运维操作标准库、生产运行异常事件库到案例素材库再到案例教学库的自动生成转变,并以金字塔模型为基础,通过引入改进的趋势预测分析方法、案例推理"5R"模型和"4S"案例教学模式完善预警预测、辅助决策、案例教学相关应用,建立主动运维案例体系。实践结果表明,通过整个体系的推行,改变了企业信息系统运维被动应付的局面,同类事件占比逐年降低,事件响应时间和处置时间明显缩短,运维服务质量大幅提升。     

《Flash交互动画》实训教学实践

本文通过将三个较典型的Flash交互动画的程序案例作为《Flash交互动画》的实训教学案例,循序渐进由简到难,旨在让学生初步掌握通过AS 3.0的脚本语言编程实现用鼠标或键盘对动画播放的控制。     

长引水系统水电站压力管道直径优化

本文基于某长引水式水电站水力过渡过程的数值模拟,针对蜗壳末端压力受涌浪压力控制的情况,进行压力管道直径的优化。结论表明,减小压力管道直径将导致蜗壳末端水锤压力增加,控制其最大值不超过涌浪压力控制值,可在一定范围内缩小压力管道直径,减少工程投资,对类似工程具有一定的参考意义。     

蜗壳及尾水管周边混凝土轴向布筋拟合技术

针对水电站厂房中复杂结构的布筋难题,提出了蜗壳及尾水管渐变段曲面三维布筋的实现方法。对混凝土渐变段轴向钢筋采用基于放样的离散法来构造。根据环向钢筋离散点的曲率大小,分别选用直线、圆弧及样条曲线来拟合,其中重点介绍了曲率计算及不同线型的拟合方法。在此基础上开发了能用于蜗壳及尾水管布筋设计的三维CAD系统。该系统具有三维钢筋创建及二维施工图和信息表生成功能,显著提高了复杂结构的图纸质量和设计效率。     

Justifications,Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study

Abstract

A growing number of organizations are implementing the ITIL (IT Infrastructure Library) “best practice” framework in an attempt to improve their IT service management processes. However, not all ITIL implementations are successful and some companies have been disappointed with the outcomes. This exploratory research reports on four case studies of “successful” implementations of IT service management using the process-based ITIL V2 framework. Two companies are located in the U.S. and two in Australia. The cases demonstrate a mix of implementation justifications and strategies. Critical success factors (CSFs) suggested in the literature are compared against those attributed to these successful ITIL implementations. Some CSFs, including executive management support, interdepartmental communication and collaboration, use of consultants, training and careful software selection are confirmed. Three new CSFs are identified: creating an ITIL-friendly culture, process as a priority, and customer-focused metrics. Practitioner guidelines, to assist IT managers, who are contemplating adopting ITIL for process improvement and organisational transformation, are also provided together with some challenges encountered and their associated resolutions.     

Integrating IS Disciplines into End-User Training

Abstract

In addition to software training, users need to learn systems analysis concepts and development techniques that will enable them to develop better and more reliable end-user applications. IS managers should realize that this type of IS-sponsored training not only improves the users’ productivity but the IS staffs as well.     

When Disaster Strikes

The importance of securing data against the threat of natural disasters i s something most MIS managers don't realize until it's too late. This column describes how two fires and an earthquake adversely affected several companies that were unprepared, or only partially prepared, for such disasters. It also discusses disaster recovery measures some MIS executives believe their companies should strengthen not only to protect the data center but to reduce their employees risk of losing valuable informa- tion from office files.     

软件可靠性测试用例的复用度量

针对目前基于复用的软件可靠性测试缺少对测试用例复用度量的现实问题,在构建测试用例复用模型的基础上,首先应用特征分析法求解测试用例各复用资源的权重,然后再分别计算它们在测试中的复用度,最后求解得到测试用例的平均复用度。从定量的角度解决了测试用例的复用度量问题。     

一种基于改进遗传算法的面向路径测试用例自动生成方法

介绍了基于改进遗传算法测试用例生成的核心算法,针对软件测试用例生成问题的特点对传统遗传算法的遗传算子进行了改进,实验获得了较好的效果。     

模型检测在软件测试中的应用研究

以测试为基础的模型或规格是产生测试用例的一种很有潜力技术。在这种方法中,先要建立一个系统的规格或模型,再由规格或模型产生测试用例。文章对结合模型检测来进行测试的方法进行了研究,从整体上对测试进行考虑,不仅包含了对系统所希望具有的功能进行测试,还包括了对系统不应具有的功能进行测试。通过这种方法,我们可以进一步保证系统的正确性和可靠,大大降低人力和资源的开销,为进一步优化测试奠定了基础。